Page 2 – Player Reviews for Smart Live Gaming Casino

1/10

These people owe me GBP 1,700. Could someone please contact me - I would like to get involved in the collective claims process. I was unable to PM Dogshead for some reason. My address is syndikator at gmail dot com.

Danny0801

1/10

Dear players,

AskGamblers really want to help players and we do understand your frustration regarding this casino. We employ to you all to continue your conversation on our Forum: http://www.askgamblers.com/forum/, casino review page is not a place to exchange information.

Also please refrain from posting names, or any personal information about people involving in Smart Live Gaming Casino, that you can exchange by AG "messenger".

Please understand and accept that we will from now on remove all comments regarding your complaints and information regarding this casino. Thank you for understanding.

Danny, AskGamblers Customer Support

1/10

Evening and thanks to all who have personally took the time out to PM me details of amount owed. I have now took the time to collate this data and document all finding I have about the 3 companies involved and this I have sent out do companies house in an email:

FAO Angela Davies,

Greetings Angela,

I'm aware Companies House have had a number of emails from active online casino members all currectly owed outstanding winnings and requested withdrawals of their acount balances at Smartlive Casino UK. Operaing under the listed companies:

Smart TV UK Limited (ACTIVE VOLUNTARYPROPOSAL TO STRIKE OFF SUSPENDED) - Director: Alexander Leese - Shareholder: Global Kapital Investments Limited
https://beta.companieshouse.gov.uk/company/06092586
https://beta.companieshouse.gov.uk/company/06092586/filing-history
https://beta.companieshouse.gov.uk/company/06092586/filing-history/MzEzNjMyMzMxMGFkaXF6a2N4/document?format=pdf&download=0

Smart Gaming Limited (ACTIVE) - Director: Ibrahim Halil Goncu - Shareholder: Eagle Internet Investments Ltd
https://beta.companieshouse.gov.uk/company/06837449
https://beta.companieshouse.gov.uk/company/06837449/filing-history
https://beta.companieshouse.gov.uk/company/06837449/filing-history/MzE0Mzc5MzU1OGFkaXF6a2N4/document?format=pdf&download=0

Smart TV Broadcasting Limited (ACTIVE) - Director: Ibrahim Halil Goncu - Shareholder: Eagle Internet Investments Ltd
https://beta.companieshouse.gov.uk/company/05849825
https://beta.companieshouse.gov.uk/company/05849825/filing-history
https://beta.companieshouse.gov.uk/company/05849825/filing-history/MzE0OTI0OTc0NmFkaXF6a2N4/document?format=pdf&download=0

Shareholder for all 3 and only shareholder is MR Kasim Garipoglu.

I'm an active member at the casino forum ASKGAMBLERS.COM http://www.askgamblers.com/online-casinos/smart-live-gaming-casino-review/ to which I have been the drive force in actively encorouging customers of Smart TV Broadcasting Limited to come forward in a campaign to bring jusitice to this outfit. A number of customers have come forward so far and to give you an Idea of the figures owed I have collated the data listed below. This Is just a small number of customers still yet to disclose or are afraid to speak out.

Total £43,740.75 and Euro 689.33

I understand that you do not have any Investigative powers to look into this matter at hand, however I have attached a word document I would appreciate you kindly take the time to read that documents evidence I have gathered linking all three companies to finiancial acounts and accounting including acts of fraud inticing players to deposit money into their business accounts when they legaly had no License to operate an Online Gambling service in the UK from 5th of August 2016.

We as a collective group of players at this casino have taken our own necessary steps to highlight our plight with Action Fraud UK and Small Claims Courts respectively therefore would be very thankfull you deem this request with supported documentary evidence enough to reject any request by the 3 above mentioned to voluntary dissolve allowing suffient time for relevenat authorities to take appropriate action.

Kindest Regards

If anyone wants a copy of the document of my findings them please PM me your contact email and I shall forward this on.

Cheers all

MrJTA

1/10

These b******* owe me £866 from a withdrawal requested back in July!

I can't believe that as part of getting the UK licence some sort of player funds protection / isolation isn't compulsory for companies. What's the point of the UKGC and their licensing if it can't offer players a guarantee that their money won't be stolen as these lot seem to be doing? Anyway, thanks for all the hard work all the knowledgeable posters are putting in!

tweedie

1/10

Hi all well I won £21,950 at the end of June and smart live casino call me up to say all my winnings are void making up a whole load of rubbish, about why when I asked them to send me a copy of the latest vip terms and conditions, I was told know problem and I'm still waiting on those and this was on the 30th of June. After that happened on the 30th of june withdrew my initial£300 deposit and it was still pending on the 21st of August. Talking to a member of the staff at the time he told me to write a complaint to the complaints department to try and get my winnings back, and I did this several times, and never once did I get a response of this company. I think this is an absolute disgrace and the owner of the company can't get away with this. I have been in contact with company house with no luck please see below there response.

Thank you for your email.

Companies House acts primarily as a registry of company information. The Registrar acts as a public registry and has no statutory investigative powers.

Yours faithfully,
Angela Davies
Companies House Contact Centre
[email protected]

I don't no what to do now, it looks like the owner of this company will probably walk away scot-free.

1/10

Thanks RAM for that Info!

By the way assumption is Smart TV UK Limited was just a front and bogus company set up to obtain the Gambling Licenses from the UKGC they do not hold our funds and no documentation suggests otherwise. The companies will deposited too and requested withdrawals from are Smart TV Broadcasting Ltd and Smart Gaming Limited. Evidence of this I have and most of you guys should have refer to bank statements.

My conclusion is upon dissolution of Smart TV UK Limited if successful all funds from the two other businesses will be attempted to transfer funds accross and shipped out to an offshore bank account in the virgin islands (assumption). Then there thinking they have got away with fraud!

Thank's to all who have messaged me with your oustanding withdrawals. I have had a busy week at work and very little time on my hands. Though I have gathered my own evidence to document suspected fraud of these companies to which I will compile into a report and email along with the figures/sums we are all owed by this person objecting the dissolvency of Smart TV UK Limited and any future attempts to dissolve Smart TV Broadcasting Ltd and Smart Gaming Limited.

This I shall write up tonight and email tomorrow. It's not too late if anyone wishes to PM amount owed to attach to the dispute.

Thanks Again all and Good luck to us!

Thank you

Blackjack69

1/10

Spoke to accountant yesterday who deals with this kind of thing. Basically send everything you can with conversation or screenshots with smartlive admitting / showing they owe you money - this is the crux of the matter - to show they are indebted to us so cannot be allowed to liquidate. If it can be proved they were trading whilst not having the funds to pay us, that is fraud, as is trading without a license.
We have to keep this alive so that Companies House / Action fraud, ie the police authorities can investigate, so get Companies House's attention with everthing you have. If they receive plenty of requests to obstruct a striking off they can go after the funds from the owner..
Keep the faith

Cheers

Ryan

geedeezet

1/10

Add me to the list please.
Also have the same problems other people mention here. The owe me money too (not so much, just 450EUR or something).
I cannot believe they let companies like these just get away with things.
It is GoBetGo all over again...

1/10

I have been told by admin here that we should be talking about this on the discussions board but I will post one last thing in this space (please leave it up).

Good point by Dogshead, but:

1) Maybe the other companies will attempt to transfer their assets over to the one which is trying to be stuck off just before this goes ahead. Correct me if I'm wrong, but I assume they could then register as bankrupt.

2) According to ex-employees I have talked to Alex Leese is certainly involved in this scam so he is not the wrong person. Just not the only person.

3) Are we sure Mr Ibrahim Halil Goncu is a real person? You don't need any ID to register as a director with Companies House. They take your word for it. I have suffered at the hands of a company pulling this one before (the ex-director of that now defunct estate agent still owes me £3000) and Companies House told me themselves that they don't check IDs.

1/10

Hi Guys,

Just an update to keep you all in the loop. Here is what I've discovered to date:

A********* L****** and Smart TV UK Limited- we may be chasing the wrong company for outstanding funds.

Here's why:

Check your bank statements for deposits and any successful withdrawals in the past. The should relate to the company Smart Gaming Limited!

If you managed to take photos or screenshots of your pending withdrawals and/or account activity at smart live gaming like I did. The website and deposit receipts will confirm transactions from Smart TV Broadcasting Limited (Ltd) ( Another Company).

A********* L****** was director at both of these companies until July this year. Both and all four companies registered at the same address: 233 High Holborn, 3rd Floor, London, WC1V 7DN. This address houses a lot lot more other business and the shareholder Global Kapital Investments Limited. Owned by MR K********** G**************. This is the guy who I think is the culprit!

I'm sure MR K********** G************** is the owner of Eagle Internet Investments Ltd aswell. Someone correct me if I'm wrong but this is where our money is at.

Smart TV UK Limited (ACTIVE VOLUNTARYPROPOSAL TO STRIKE OFF SUSPENDED) - Director: A********* L****** - Shareholder: Global Kapital Investments Limited
https://beta.companieshouse.gov.uk/company/06092586
https://beta.companieshouse.gov.uk/company/06092586/filing-history
https://beta.companieshouse.gov.uk/company/06092586/filing-history/MzEzNjMyMzMxMGFkaXF6a2N4/document?format=pdf&download=0

Smart Gaming Limited (ACTIVE) - Director: IK********** G************** - Shareholder: Eagle Internet Investments Ltd
https://beta.companieshouse.gov.uk/company/06837449
https://beta.companieshouse.gov.uk/company/06837449/filing-history
https://beta.companieshouse.gov.uk/company/06837449/filing-history/MzE0Mzc5MzU1OGFkaXF6a2N4/document?format=pdf&download=0

Smart TV Broadcasting Limited (ACTIVE) - Director: K********** G************** - Shareholder: Eagle Internet Investments Ltd
https://beta.companieshouse.gov.uk/company/05849825
https://beta.companieshouse.gov.uk/company/05849825/filing-history
https://beta.companieshouse.gov.uk/company/05849825/filing-history/MzE0OTI0OTc0NmFkaXF6a2N4/document?format=pdf&download=0

SMART TV BROADCASTING LIMITED SHOWS THAT EAGLE INTERNET INVESTMENTS LTD HAVE THE MOST SHARES:
24 May 2016Annual return made up to 24 May 2016 with full list of shareholders
Statement of capital on 2016-05-24
GBP 7,900,000

This is where our money is guys this is the company thats refusing to honor our requested withdrawals and note they are still active and have not made any proposal to strike of the register at Companies House.

So please I urge you MR K********** G************** to publically make a statement as to the current situation and why and when the customers withdrawals will be honored?

Piece out for now.

colwol

1/10

I got the following response today from Companies House and am not really sure what I can do next and whether this one is the company that owes me the money. They may be just too SMART for me!
SMART TV UK LIMITED - 06092586

Unfortunately we are unable to register your objection without documentary evidence to show you are actively pursuing the company. We will accept the following as evidence: invoices, court documents or general correspondence (letters, e-mails) between you and the company showing that you are actively pursuing them. On receipt of this information, I will consider whether your objection can be maintained. All evidence must be dated within the last 6 months and must show the full limited company name, as shown on our records.
I have placed a temporary hold of 14 days from today on dissolution action.If no reply is received dissolution action will resume after this period, which may result in the company being struck off the register.

I would be grateful if you could confirm whether you would be agreeable for your identity, as the objector, to be disclosed.
SMART TV BROADCASTING LIMITED
SMART GAMING LIMITED

Unfortunately there is no current dissolution action against the company; therefore we cannot accept your objection at this time.
Please check on the status of the company in approximately 4 weeks time.If dissolution action has commenced, please contact us again, providing current documentary evidence of any action that is being taken against the company. On receipt of this information, we will consider whether your objection can be lodged.
All evidence must be dated within the last 6 months and must show the full limited company name.

Conorj1993

1/10

Done everything people have said to do seem to be getting no further answers tho. Has anyone heard any news?

rsgamingx

1/10

I think as said before we need to collate a list of everyone who is owed money. We can then take legal action as a group with this. In the mean time I'm sure with effort from everyone we can socially destroy all involved in the ownership of said websites. This way we know that if we gamble its safe to play and we know we will get our funds back in the future.

I have spoke to the UKGC and they have advised that IF no one gets paid then everyone that is or has been part of smart live gaming will never get a licence to trade again.

So in light of that we may be onto a winner here (pardon the pun).

colwol

1/10

Thank you SmartInsider for the very informative review. It fills in a lot of the blanks in this tale of deceit and fraud. Sorry that you and the staff have also suffered. Let us hope that we can eventually bring these crooks to justice.

smartinsider

1/10

Dear All, I am an insider. A former employee of Smart Live Casino. I will confirm some facts which may assist you all in your further actions: 1) The Owner of the Business is in fact Mr Kasim Garipoglu and has been trying to hide this fact, he has other businesses in London search it up he is trying to hide it now . Alex Leese was the CEO and at the end of July resigned without any notice (yes directorships say 1st of Jan - more fraud). 2) Almost 50 Employees did not receive wages for 2-6 weeks depending how much lies they believed from management, no Redundancy pay, no Holiday Pay, employees who have worked and have been left literally on the street some have worked for 5+ years here. Just share what you need to help you. We are in the same boat as yourselves the customers.

1/10

I've just recovered the promotional email sent out to all UK customers from smartlive gaming offering up a 100% deposit match bonus on the 5th August 2016 at 07:57am the Day the UKGC announced the tempory suspension of their remote gaming license : I:E online gaming, slots and live casino. Now this suspention they would have been aware of prior to this. So proof is in the email fraud has been committed. I suggest you guy's recover this for your own referrence in pursuance of justice.

This is vital for me as I took the bonus and won £2300 after completing the wagering requirments and asked to withdraw that amount.. May be for some others too.

Anyhow if you have microsoft outlook. Go to your deleted folder if you think you deleted the email and click on recover link. Type Smartlive in the search bar. Tick the relevent email and recover at the top of the page. This will recover the email back to your inbox.

Hope this helps!

1/10

Just a note: From what I have seen, it is Smart TV UK Limited (06092586) which has an active proposal to be stricken off, not Smart TV Broadcasting Limited (05849825). They are certainly directly connected so it may well be part of the overall fraud.This is why I intially suggested reporting it. However, if you simply report Smart TV Broadcasting Limited then surely this will not mean anything...

1/10

I think the best way forward with Company's House is for one email followed up by a phone call objecting to Smart TV Broadcasting Limited with an account of all the customers who are owed money and how much as induvidual emails are just not going to get the message across given how many businesses there are in the UK and staffing Companies house have they just wont have enough time to collate all the data themselves or wont be bothered.

If you require and are happy for me to proceed drop me a PM and how much you are owed UK or overeas and then I shall collate all the data send them an email with the info and how bad it is and provide them with Smart TV Broadcastings Limited Lack of action to date and hopefully they will listen.

Sometimes one constructive message is more effective than hundreds!

supernuk

1/10

Please let's not give up! Let's do all we can to get OUR money from these scumbags! Smart live TV LTD! I'm owed £1085 Nd look like so many others owed money too! It's too much money to give up on!

Any advice on what else to do, please inbox me! Maybe get press, TV involved! I've done the form online (fraudulent it seems) 0303-123-4500 companies house to Make sure smartlive TV LTD don't get struck off , have a crime number with action fraud police!

What concerns me is the clock is ticking and we are no nearer to getting OUR money! Money we work hard for! What I did is visualise 1085 of cash on a table it's worth fighting for! Especially as some poor people owed 3k plus. This is a disgrace and who ever is responsible needs to pay out!

Thanks in advance for any inbox messages! It's time to all pull together!

Robclarke

1/10

Nothing, company owners are thieving ba******. Total disregard for customers.

We all know that, they have held OUR money now for some months. I have totally now lost faith with getting anything back. I am owed £3500.

Filled out the 'account withdrawal form' which was posted last week. Same as the others with no reply, even though should have been within 48hours.
Anyone had any luck to shed some sign of hope on this?!

Stoneley12

1/10

Absolute disgrace! That's all I'm saying about this mess of a company! Plated with them for a while and all was fine, made a withdrawal of 1705 2 months ago and nothing! Been monitoring a couple of forums etc. And taken the relevant steps as everyone here has, ukgc mailed, withdrawal request form, action fraud and company house. Hopefully something gets done about it but looking unlikely in my opinion.

I know gambling is not something which you should rely on but the money which I "won" was supposed to be spent on everyday things and it has left me In a mess! I'm more than happy to track this horrible excuse for a man who's probably driving a supercar and living in a massive house and get my money back from him! Hopefully something can be done but if not I'm all up for getting the little weasel/weasels! Seriously!!!

supernuk

1/10

Emailed companies house to advise them that I want Smart live TV LTD not to be stricken off the companies house register!

I hope this adds weight I really hope this company doesn't get away with stealing thousands from so many customers!

1/10

Looking at his Linkedin profile he took a strange career path to become CEO of Smartlive and has taken steps to hide the link to the company by not even mentioning it on his profile however after this latest info Ram he clearly has planned this fraud and theft on a massive scale and is doing a runner. I happen to work in the Security Industry at the highest level and have lots of resources available to me. I'm owed £2300 but seen some guys are owed £30,000 onwards.

If Action Fraud and companies house come up blank I'd be willing to give recommendations for private hire to track him down and attempt to get payments honored. Even expose him and his operations and ruin his future operations.

Blackjack69

1/10

ActionFraud have been updated with his details and the other CEO previously, but wont act via the National Fraud Intelligence Bureau for 28 days and that will only start the prosecuting process, which will be too late!

I suggest EVERYONE contacts Company House to stop this guy liquidating the company asap, have just rung them. You can email to [email protected] - include as much info as possible as to why you are objecting to them being stricken off..
Lets make this guys life as difficult as possible..

fb_10155085138864966

1/10

Nothing, this company has stolen money off so many gamers and has given us the run around for months while they have been planning to shut the business down, while taking our funds.

So I posted a message on here previously and I have had a few people message me directly but i was unable to respond via my phone therefore I'd post details here for anybody having issues with smart live casino. Apologies to anybody that has messaged me directly.

So I decided to start legal proceeding against smart live gaming via the small claim court. I was only owed £220 but that's not the point, I was still owed that money and I'm aware that loads of other are owed much much more. They had 14 days to respond but Monday 22nd was the deadline and I received nothing back. Therefore I instructed court to take action. They will basically send a letter telling smart live to make payment ASAP.

I happen to work in Holborn so I decided to visit their office yesterday, and it's not good news. They have left the office in High Holborn and absconded. I contacted the letting agent who is responsible for the building management called Lawson & Partners. My contact there was Tim B***** M**** (020 ************). He's told me that they have left the building and they too are owed rent money but have no forwarding contact details. I've also search company house record and LinkedIn and the director of the company is attempting to shut the business down to stop anyone claiming any money back.

I would strongly recommend that people contact Action Fraud or company house to inform that you want to stop the company from being wound-down. If the compnay is wound down, none of us will get our money back. But stopping the business being wound down, Alex Leese (the director) will still be accountable for paying all of the winnings, and could personally held accountable even if the company is liquidated.

Personally I'd rather get my money back, but if I can't, then the next best thing is seeing him being made personally responsible and hopefully being made bankrupt for the amount of money he owes gamers.

Please contact action fraud online and company house. I will post another contact number here soon for my contact at company house, if enough people phone them, they will stop the company being closed and will investigate further. I would not recommend anybody to start legal action via the small claims count as mail is not being picked up from the address and it's unlikely they will return to the address.

This man and his company need to held accountable. I'm sure he'll try to open another company sooner or later. when he does, we'll be able to track him down.

Blackjack69

1/10

Has anyone actually had an update from ActionFraud yet? Appreciate its not even 2 weeks yet, but if the application for administration is in, I guess we have little time left. I have advised this to AF on an update, dont know if anyone has actually had a a reaction from them yet though?

1/10

I assure you - he does exist. I am 100% sure as I have met several people who have met him personally. I have also found him on LinkedIn, twitter and Facebook. He is very easy to trace. Those dates show 1977 and 1978 so it could merely be a typo.

1/10

Also I'm convinced A***** E***** L***** does not exist as he has clearly given false information to companies house given his appointment at Smart TV Broadcasting Limited he was born 1977 https://beta.companieshouse.gov.uk/officers/LAbGrKBcE1VumP44BgHLYbaVpDY/appointments

And his 4 other appointments https://beta.companieshouse.gov.uk/officers/u6dqjSIIj9NUpr5CYwNqFv4md7M/appointments he was born 1988

Action Fraud now aware of this

1/10

Sorry to hear no one has had any luck with the withdrawal form.

Just to note, in response to the reviewer below, it is A****** L***** (not Lease).

From what I have seen online the relevant companies have indeed mainly been owned by Turkish shareholders and have had Turkish directors. But the recent lack of payment occurred with A*** L**** at the helm so he is surely accountable to some extent. I was recently informed that the shareholding company (Eagle Internet Investments Ltd) is connected to K**** G***** - the same person who owned the previous shareholding company. I cannot be 100% sure though as this one is registered in the Virgin Islands and I do not know how to search for company details held there.