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SlotVibe Casino

Our Rating CasinoRank
6.5/10
CasinoRank
Player Rating 138 reviews
8.8/10
138 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Home to more than 40 gaming providers
  • Withdrawals within 24 hours
  • No payment fees
What we don’t like
  • Many restricted games when playing with a bonus
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


SlotVibe Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.slotvibe.com
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, Norwegian, Spanish, Japanese, Portuguese, Finnish, German
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

General Information about SlotVibe Casino

SlotVibe Casino is one of the best casino websites at AskGamblers because it is rated so highly by our players and us. The casino is also certified with the AskGamblers Certificate of Trust, proving them to be transparent and customer orientated. 

As you can see from the real casino reviews, there are hundreds of positive reviews, which is a great start. Feel free to leave your SlotVibe player review once you’ve checked it out. You can also check out our forum to see if we have discussed the casino there or to ask any questions to actual players like yourself.

Our SlotVibe Casino Review will delve deeper into the casino so you can get the facts before you play.

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Complaints

Read the complaints other players have left for SlotVibe Casino. Learn more about complaints.

Show all complaints
SlotVibe Casino - Not paying 6000Eur winning account closed
On 22.08.2024 I won aprox 6000 eur. I made withdrawal via LTC for 300 Eur as I made deposit from my LTC wallet. Withdrawal got rejected and I reached out to them in Live chat. (Attachment nr 1.,2.,3.) Where I was informed that I need to upload my documents -ID, proof of adress, selfie with ID in hand , SS of payment method. I uploaded all of requested documents and all got approved.
23.08.2024 I made withdrawal again 1000 eur . Withdrawal was still pending and I recieved email from Support :''Please upload a selfie with your ID document and a sheet of paper with the text “Hello Casino Name, current date”. Please note, that the sheet of paper should be lined or chequered (we don't accept monotonous paper).
Note that all information must be clearly visible. Your hand holding these documents should also be visible.'' (See attachment nr.4.)
I also provided with this photo and it also got approved. (Green checkmark ).
26.08 I recieved another email from Support :''For additional verification, please, upload a selfie with your ID document (the elbow should be visible) in front of your house, which is stated in your profile.
Make sure that details in the ID document and the house number are clearly visible.

Should you have any questions or doubts, please do not hesitate to contact us via email or via live-chat." (See attachment nr 5.)

Withdrawal still pending.
On 28.08.2024 I uploaded requested photos in front of my house while withdrawal still is pending.
On 29.08.2024 I recieved email saying : "We have to inform you, that your account has been closed per administration decision, and we will refund your deposit amount. But in order to do so, we would like you to send us a crypto wallet address and the currency of this wallet for a refund as a reply to this email.'' (See attachment nr 6.)
I wrote in Live chat to get some explanation of why my account is closed and winnings will not be released, and I did not get an answer of why that decision is made only Support agent copy/paste this same sentence that I need to send my wallet adress to get my deposit back. But I dont agree to that,because I have sent all the asked documents and what to have my winnings. ( See attachments nr 7.,8.,9.,10,11,12,13.)
As my account was closed I dont have access to my profile to make SS that all documents was approved.
staus Resolved
€6000
SlotVibe Casino - Deposit not credit

Hi. I would like to submit the following complaint to slotvibe casino. I made several deposits at 09.07.24, everything was good until I decided to deposit 4000 nok. The amount left my bank but was never credited to my gaming account. I contacted live chat, they asked for proof of payment and I provided screenshot. They said they will check about it. The first thing they said is that the transaction failed and the money would return to my bank account within 5 days. If this will not happen they will investigate. It didn't happen. I contacted support again and they responded that they would check it. 14 has passed and I get no answer. It's still under investigation. My patience is over. I can't wait for more than 14 days for my deposit to return to my bank. I kindly ask you to help me with this. I provide a screenshot of the transaction. (because the screenshots I am trying to upload here its not accepted by the system I will forward everything about the communication between me and the casino support in your email so you can see the screenshot. I kindly please you not to reject again my complaint because this time you will have everything you need. This is what one of your colleagues told me is the correct way after I contacted with your support, slotvibe casino is holding my deposit for 15 days now and the support doesn't respond anymore. The live chat responds in automessages only. Here I can upload only the transactions from my bank.

staus Resolved
kr4000
SlotVibe Casino - Delayed payment of 1101 EUR
Complaint regarding Slotvibe casino.

I played at the casino on 29.3.2024, when I tried to withdraw my account it was locked and access to the account was denied. When I try to log in, all I get is the message "Account disabled".
I had € 1101.31 in winnings in my account at the time of closure.

I have contacted the casino via support ticket, as well as live chat, and on 29.3 I was told by customer service that my winnings will be paid and was asked for payment details for payment.

I sent my payment details a week ago and I still haven't received my money. The casino has told me that my payment in full has been approved and sent to the finance department for payment. Several days ago I was told via live chat that it could take another day to withdraw, but nothing has happened.

The support ticket email has not responded to my last two messages inquiring when I will receive my money. I can't get an exact answer from livechat either. Getting my money back has proved to be a hassle, and I think waiting a week is enough to make a complaint.

I played with cryptocurrency, and requested a withdrawal with the same cryptocurrency, which transfers instantly without delay. I also assumed that when I played with cryptocurrency, deposits and withdrawals would be fast as the casino's website promises 0-1 hours.

As a result, I have been denied access to the account, the promise of payment has so far been meaningless with no reply to my support ticket. I think a week is enough waiting for a payment method that is immediate. A week in the payment queue also sounds like a long time to my ear and never been in situation like that with other casinos.
staus Resolved
€1101.31
SlotVibe Casino - Delayed withdrawals totaling €20,000

It's been 36 hours since I requested a withdrawal after all documents were approved. My withdrawal is still pending and every time I go to chat to ask about it they give you this indicates that there is absolutely nothing they can do they cannot follow up they cannot help they just ask you to wait. That's the process I went through to verify my account after I requested the withdrawal. I uploaded all general documents and my account was verified. Many hours later my deposit was rejected and I had to ask myself why they asked me for a selfie with ID. It was uploaded and approved

Another many hour later my withdrawal was rejected again. I had to check that myself why and i then was asked to upload another bank statement showing how I purchased my neosurf. I uploaded it and was approved.

Many hours later my withdrawal was rejected AGAIN. I went to chat and found out they needed another statement showing the IBAN which I requested the withdrawal for. Ps: all the above took almost 2 days. They did not ask me for all the above documents at once they asked me all above 1 by 1 in a span of 2 days for an obvious payment delay. They also do not email you what requirements they need. You just need to keep an eye on rejected withdrawals and run after chat to find out the reasons they win many hours by doing that. Finally, after 2 days of waiting, I got myself verified.

Now I have been waiting for another 36 hours and my withdrawal is still pending!!!!!!!!!!! They say fast withdrawals! Where is fast withdrawal where are that fast withdrawals ??? I have 20.000 euro to withdraw with their 7500 euro per week max withdrawal I probably need 2 months to get my money out. They obviously hoping I would play and lost the money.

Chat is not helpful at all they just show you it's impossible for them to help in any way and I just have to keep waiting. This is not dama nv style of withdrawals. This casino doesn't deserve to be a part of dama nv group. I can share photos and screenshots I don't see a place to attach my screenshots

staus Resolved
€17000

Complaint Statistics

Resolved 11
Avg. Amount $ 3,563
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
8.8/10 138 reviews

Top reviews from our players

Numerous slot games are available for playing. The customer support is exceptionally friendly and responsive, while the withdrawal process is swift, and the payout limits are favorable.

I've been without my bonus for several months, and I've never received any promotional or bonus-related emails. There seems to be no eligibility for me to receive a bonus for any given reason.

Hello, Lucian Thank you so much for taking the time to review us and give us your invaluable feedback. We are delighted to know you're enjoying our games' variety, our support and withdrawal's process. Not so delighted that you haven been unable to enjoy our promotions, though. :( Will you kindly share your username with us so we can check your account, please? In the meantime, please ensure that you activate Use Bonus on your account, by clicking on the Deposit button on the top right corner of your screen. Also make sure you insert the codes in the available space, should the promo require one. We hope the above helps, but please never hesitate to contact us whenever you need assistance. Kind regards, The SlotVibe Team

user avatar

Bad casino overpowered. Lost 1000 euros and didn't even win 20 euros. I played there based on the reviews here, but are probably all fake. Never play on these Casino again. Chances of winning are zero. it's no fun at all.

Hello, Shaw111, Thank you so much for taking the time to review us and sharing your experience with us. This help us a lot to improve our players' experience. We are terribly sorry to hear that you didn't have a nice time with us. :( Although in gambling there are always chances of losing, we do understand how unpleasant and frustrating it can be. We believe you were just unlucky, so we want to make up to you. Will you kindly share your SlotVibe username/email address with us so we can check your account and see what we can do for you? We really want to see you happy and winning so we'll do our best to make it happen. Kind regards, The SlotVibe Team

user avatar

I appreciate the fact that your customer service is consistently available online, and I also admire how your casino is very generous with bonuses and other perks. As a long-time supporter, I've always been a big fan, and I want to express my gratitude to your team!

I have noticed that my deposits take a couple of days to process, and I also realized that you no longer offer the free cash bonus on Fridays. Additionally, I've observed that there are certain games missing from your selection that other casinos offer.

Dear Carmen, Thank you so much for taking the time to review us and sharing your experience with us. We are beyond delighted to know you are enjoying our bonuses and have such a huge fan and loyal player in you. :D We are also sorry to hear you have been experiencing deposit issues. :( Could you please let us know which method you use and if you would like to try an alternative method? We can suggest CoinsPaid. It's super quick and hassle-free. All you need to do is link your SlotVibe account to CoinsPaid by inserting the given link and you will be good to go. Read more here: https://www.slotvibelayer.com/blog/advantages-of-playing-cryptocurrency-games We are still running our Rock Fridays promo, which is a Match + Free Spins combo. The other No Deposit Offer we still run is Beat the Monday Blues. You can find out more about it and the code you need to use on our promotions page. Which games do you find at other casinos that we are not offering? We have been adding new games, so we're sure we can help here. Having said this, please never hesitate to contact us whenever you need assistance. Thank you for playing at SlotVibe and once again, THANK YOU for sharing your experience and thoughts with us. See you at the casino! The SlotVibe Team

user avatar

Fast payouts once verified. Great selection of games. No long waiting times for customer service. Not much needed for verification and doesn't take that long until you get an answer.

Don't like that I can't enter the bonus code for different promotions, I always need to contact support and send a screenshot through from their bonus terms and conditions so they can add it manually. I queried why and was told apparently I have a duplicate account? Definitely not true. I said please show me proof(they couldn't) I then said if that is the case why hasnt my account been closed? Was just told the system has picked up a duplicate account. Also don't like that the minimum withdrawal is now NZD$200. It was NZD$100 until quite recently. Also can't understand why I deposit via visa debit card which is verified but I can't withdrawal to the card, I have to withdrawal via bank transfer

Hello Adelegrace70, Thank you so much for taking the time to leave us a review and share your concerns with us. This definitely helps us improve our services and make our players happier. We do apologise for the inconvenience caused and would like to clarify the situation. We have been using codes on all our promotions as this ensures players get the bonus they are qualified for. With regards to your bonuses not crediting, indeed some duplicates were found associated to you. Please note that duplicates can appear by one or more of the following: - usage of the same electronic devices, - living at the same address and using the same IP address (Wi-Fi), - having the same phone number, - usage of the same payment methods etc. Please ensure that no one in your household is making use of the electronic devices you use to play at SlotVibe nor using your payment methods. With regards to minimal withdrawal and you being unable to withdraw to your Visa card, unfortunately these are payment providers' decisions and not in our control. :( We work together with them to improve these for our players, but ultimately it is their decision. Having said this, we sincerely hope you can still enjoy your experience with us ands profit from our many promotions and games. Kindest regards, The SlotVibe Team

user avatar

I like how your customer service is always online I like how your casino is always very generous with bonus etc.
I’ve always been a big fan and I thank your team!

That my deposits take a couple days and you don’t do the free cash bonus on Friday’s any more and that you don’t have some games that other casinos have.

Helloooo Terrytuff, Wonderful review, thanks so much. It's made our day. :D It's amazing to know you are such a big fan of ours, we are humbled. With regards to No Deposit Bonuses, you can enjoy no deposit Free Spins every Monday. Check our Beat the Monday Blues promo page for information on how many spins you can get and which games they are on. What particular games and casino providers would you like to see at SlotVibe? We have recently added a few more providers to our collection - TrueLab, Gamzix, Smartsoft, 5men - but you are more than welcome to leave your suggestions and we will do our best to bring those games in. Looking forward to your reply. Happy gaming! The SlotVibe Team

user avatar

There are many slots to play. The customer support is very friendly and quick and there are changeable promotions for everyone. The Withdrawal is quick and there are good Limits to payout.

Hellooooo, Hadess00, Thank you for leaving you such an awesome review! We love it. It's amazing you're having such a great time with us and enjoying our promos and service. We hope and will always do our best to ensure your experience is always like that. Have a wonderful day and see you at the casino. Cheers, The SlotVibe Team

user avatar

I play in this casino I know I love promotions and bonuses. This is a reliable casino with great service. Various withdrawals and deposits, I play and withdraw many times. I have a good level of confidence. In fast support and various forms of withdrawal. The bonuses I get are always great.

I don't understand why I haven't received my bonus for months and never received any promotional or bonus emails. I am not eligible for a bonus for any reason. I still vote this casino as good and reliable as always. I hope my account will get a chance to fix it to get good bonuses again. This time I vote for this casino to continue to be a good casino even if it doesn't win the prize.

Hello Buklingnoy, Thank you so much for taking the time to write this review. We really appreciate that and are happy that you love it with us. :) Could you please provide your username at SlotVibe so that we can check your account and sort out your bonus issue? We definitely want to give you all the bonuses you qualify for! Looking forward to your reply. Kind regards, The SlotVibe Team

user avatar

The site caught my attention with its bonuses. If you subscribe to their group in FB, you can receive promotional codes every day. Due to this, the deposit grows well even without winnings from slot machines.

Helloooo, Prokopeniya, Such a lovely review, we love it! Thanks a bunch for taking the time to write a few nice lines about us. Deeply appreciated. :D We hope your experience is always second to none but never hesitate to reach out should you bump into any issues (touch wood!). Stay tuned and keep an eye on your inbox too as we have quite a few surprises for our players on cards. Coming soon, very soon! Have a fab day! The SlotVibe Team

user avatar

SlotVibe positive Casino with a large selection of games fast deposits and withdrawals, chat contact helpful and express many no deposit bonuses. I recommend SlotVibe to everyone.

Helloooo Klaudyna112, What a WONDERFFUL review to read!!! Thank you SO much for it. Cherry on top of the cake this Friday. We sincerely hope you will always enjoy your experience with SlotVibe and are delighted to know you enjoy our casino. Stay tuned as we are currently working on new ways to pamper our players. New surprises are coming! Have a super weekend, The SlotVibe Team

user avatar

I liked the bonus system, there are a lot of them and it is very beneficial for the player. In addition, I liked the ability to play comfortably on a smartphone, the design is very user-friendly, not all platforms make such a convenient mobile version.

I had problems with the withdrawal of money, one of the winnings was simply "lost". Perhaps, since this is a relatively new casino and this happens, but I hope that there will be no more such errors.

Hello, Aliclare, Thank you so much for taking the time to review us, we deeply appreciate it. :) We are beyond happy that you are having a great time with us and enjoying your casino experience. With regards to your withdrawal, kindly provide your SlotVibe username so we can get our payments department to check what happened. Alternatively, you can contact our Customer Support for friendly and prompt assistance. See you at the casino! Kind regards, The SlotVibe Team

user avatar

SlotVibe Casino News

Read all news about SlotVibe Casino, check for updates and stay tuned for exclusive bonuses.

SlotVibe Casino Obtains Certificate of Trust
Industry SlotVibe Casino Obtains Certificate of Trust

Obtaining an AskGamblers Certificate of Trust is no easy process, but, from time to time, a suitable online casino manages to surpass all of the obstacles and confirm its quality.SlotVibe Casino is the most recent casino to complete all of our testings and earn the coveted Certificate of Trust!Welcome to the Family, SlotVibe!We've been keeping an eye on SlotVibe Casino for some time now, and we’re happy to welcome it to our certified family.The casino’s proven it has all the qualities needed for our badge of trust: they are transparent, safe, responsive, and customer-focused, which are the most important traits in a casino.A Certificate of Trust badge is one of AskGamblers’ unique features, and - just like all of our other operations - casino Certificate of Trust selection is taken very seriously within our team.We meticulously choose our casinos to ensure that we're only recommending those that, per our testings, you can rely on. SlotVibe Casino has met all of the criteria for our Certificate of Trust, which confirms this is a casino you can trust, for sure. Resolved Complaints, Happy PlayersSlotVibe Casino's clean complaints history on AskGamblers featuring only two filed and resolved cases shows this is a casino that listens, cares, and acts in a timely manner! SlotVibe Casino has met all of the criteria for our Certificate of Trust, which confirms this is a casino you can trust!The casino has a CasinoRank score of 8.55, which shows its worth even more. Additionally, the casino runs fair, secure, and honest operations and is licensed by a reputable licensing authority for your peace of mind.In addition, the SlotVibe’s got a sweet selection of casino bonuses that get regularly updated to make the players’ gameplay fun, exciting, and interesting.Go to SlotVibe Casino, look around, play around, and see if this online gambling platform is the right fit for you. Enjoy!

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