Page 2 – Player Reviews for Slotsmoon Casino

I love the range of games available on the site and the VIP reward program which I love working my way up the levels and am currently on silver and was rewarded with free games each time I reached a new level.

Brilliant casino games are good. Always have good offers the rewards are brilliant. Withdrawals are quick and easy never had a problem live chat is always available and the customer service are brilliant.

Range of games is good. They also have good bonuses.

Withdrawal times can be longer than some of their competitors. Otherwise all good.

Slotsmoon casino is a place I discovered earlier this month when I noticed them on the askgamblers list on newly added casinos. I noticed that they had many good software providers and after a little research I saw that they were sister site to Staybet casino. That was a good thing as I like Staybet and play there quite frequently.

So after registration I found a message that said that I have 10 free spins on Starburst slot. I was playing from my laptop and when I opened Starburst there truly were 10 spins. I won some cents from them and then decided to try their mobile version, just to test it before deciding whether to deposit there. I opened Starburst and found another set of 10 free spins. Overall from them I won around 2 euros and I kept playing this slot until I ran out of credits.

A couple of days later I received email from them saying that I was eligible for 200% match bonus. That seemed like a really nice deal so I wanted to hear more details about it. I started to speak with live support and asked them about this promotion. The agent told me that it was no longer available. I was confused since in the email was said that the promo ran from that day until few days later. The agent basically said I was wrong, even though I copied the email and sent it to the agent. Still he didn’t know what to say and that kind of gave me a not that great impression. I’m not sure if the agent wasn’t aware of the promo or it had actually ended and in that case why would anyone send expired email? At one point a pop up message cam up, mentioning the 200% bonus but then it disappeared and I couldn’t find it in the cashier. All of that was quite confusing for me. But with that being said, I did enjoy the game lobby, game selection and mobile version of the casino.

A few days ago I received an email with some good promotion of 150% and I finally deposited. I didn’t manage to wager the bonus but I had a good time. I would recommend them but be careful with the bonus terms as Netent games count only 50% for wagering, at least that is what support told me.

Slotsmoon is a new born casino. The layout is easy, simple.

I had claimed 100% welcome bonus manually where I didn't receive the bonus automatically after I deposit made. I won some there where I made withdraw request. Support is available most of the time and helpful. Games pay fair as I believe. They already made me VIP player.

Something odd I must say where they have very few slots game ,I think no more than 80. Pending time is too much 72 hours.

I had uploaded my verification documents 3 days ago where I didn't get any reply from them yet! Lets see what will happen.

Exclusive games fast withdrawal and document verification. I deposited 25 euro with pasafecard and got the 100% welcome bonus. Managed to cash out 1100 euro. Documents were approved on Friday and the cash was in my account on Tuesday. Chat is very friendly but slow. No errors on any of the games. They do have to change their withdrawal policy on the weekends since all the major casino's do the same.

They don't process withdrawals on weekends and the chat is pretty slow sometimes.

My review is only based on the bonus they offer, I dont know if the cashout time is good, how fast they verify your account and so on.

I signed up on this casino two days ago because it looked like a good casino, good license and 100% deposit bonus with 35x wager. Before I deposit I always look close into the bonus terms and what I found on this site was new to me!
Wager only count 50% on all netent slots and a lot of other slots like immortal romance, thunderstruck 2, game of thrones and so on... they have more or less put 50% wager on all the most popular casino slots so the 35x wager that did look good now look terrible because you would have to wager 70x the bonus amount if you play these slots.

I have never seen a good casino lower the wager % on all these slots and I think it is just a trick to make the 35x wager look good and then they think people will not read about the % wager on all slots.

So if you want to play with a decent bonus this is not the casino for you!

Cant believe this casino has been rated with 9 and 10 stars at Askgamblers site, well let me tell you my own experience. Ok yes they do have solid casino licence Malta Gaming Authority, UK Gambling Commissionand that was the fact I was intrigued to visit and try this new casino. Their pending time is up to 72 hours another minus and 7000$ per month I think they are joking.

So I was intrigued to try this newly added casino opened account there claimed my 100% welcome bonus with decent wagering requirements of X 35but the bonus only and only 20 free spins on Fruity Friends slot. So they are not giving any 100 free spins because they are divided in 3 separate days but to be more exact you need to deposit the 2 coming days if you want to get those 40 and 20 free spins.

Slotsmoon you have the worst promo I have ever had. Even I had 20 free spins I couldn't claim them because they were not any free spins so after talking and signing out and signing in to get the free spins they finally appear after several attempts. Another big thing for me and I believe for many players, all Netent games if not 90% of them cannot be played in PC because they are mobile games only the same counts for Microgaming slots as well.

When I looked for my favorite games as Piggy Riches and Immortal Romance game I was told that those games can be played on mobile only. Not to much you can choose to play from PC thats another big minus you get from me. Dont know how fast is their payout time frame but seeing their pending time is up to 72 hours doubt they are fast.

Anyways I already made deposit took their bonus and played the 243 ways Game of Thrones since there was not to much I can choose from and not to mention that I dont like playing on my mobile, seeing casino games are a lot fun playing on my laptop. Well played my bonus lost it pretty fast and wont deposit here again thats for sure till they dont add all casino games, not all players enjoy playing on their mobile and I do believe many players will agree with me on that.

I was a bit curious about signing up to signing up to slotsmoon as it was a brand new casino but I'm glad I did. After having a win of £500 I then had to play through the bonus wager which was not a problem! Once played I cashed out my £500 on the Saturday and after sending I.D on the Monday the money was in my bank on Wednesday. I would recommend this casino!

Fast payouts, friendly and helpful staff, no hidden catches on bonuses.

Nothing That I have found up to now. No problems I have picked up on.

The minimum deposit is only 10 $. Presence of a majority electronic wallets, which makes it easier to play in a casino. There are all the standard games. Web site design is user-friendly

In my opinion are missing poker game with computer opponent.