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Slotobank Casino is closed, please try these instead:

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Slotobank Casino

Player Rating 21 reviews
3.9/10
21 reviews
Complaint Response 36 complaints
3 days avg. 36 complaints
What we like
  • Instant play and mobile version
  • Variety of deposit and withdrawal methods
  • 24/7 support via live chat and e-mail
  • SSL encryption
  • Regularly audited and approved by eCogra
What we don’t like
  • No phone contact for customer service
  • Withdrawal limit is $500 per day
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Slotobank Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://slotobank.com
Established
2014
Licences
Malta Gaming Authority, Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Greek, Russian
Casino Type
Instant Play, Mobile

Slotobank Casino is an online casino powered by a number of leading industry software providers NetEnt, Microgaming, Play n Go, Betsoft and Euro Games Technology. They have adapted a stylish and modern casino look and proud themselves in being a next generation casino. All games are instantly available to play through a compatible flash browser and no downloads are required. Slotobank casino also provide a fully optimized mobile casino compatible on Smartphone and Tablet devices.

The website is operated and managed by OddsMatrix and is licensed by the Lotteries and Gaming Authority of Malta. The casino games, Quickfire, are provided by Every Matrix which is a limited liability company incorporated under the laws of Curacao.

Restricted Countries

Slotobank Casino do not permit accounts to be opened by customers in certain jurisdictions including the United States of America, France and Turkey.

Mobile Gaming

Slotobank Casino is always at hand with the best and most popular games on your mobile device and tablets. Wherever you are, you have the opportunity to play your favourite games whenever you want. Mobile games include South Park, Fisticuffs, Hitman and Beach Babes.

Security and Fairness

All players transactions are secured by 'SafetySlot' which is a unique mechanism of data transfer. The site uses secure SSL encryption as well as Ad-Aware Internet Protection.

Their games are regularly monitored to ensure fair game-play at all times.

StallCation

Complaints

Read the complaints other players have left for Slotobank Casino. Learn more about complaints.

Show all complaints
Slotobank Casino - Bonus taken away unfairly!
i did register on slotobankcasino (26/07/2016 19:18:19) . And i did make my first deposit. so i did get my first deposit bonus.. I started to play and wager they wgaering was 7000€ but i did win really nice wins. And i had allmost completed my wagering . So suddenly they did close my account (for security reasons) this has never happened to me never ever!!! Then tehy wanted some documents and i did send everything to them immediatly.. (even if i was wondering why are they asking me this. usually casinos asks for documents when you are making withdrawal but i did send them and they did investigate my documents for many many days,, now they did open my account again but they did put y bous balance to zero. because the term&conditions says that you have to Wager in 5 days I think they had my account blocked for 5 days because they did not want me to succes with the wagering. i want to continue were i was before they did block my account. I want my bonus amount back on my account and i want continue wagering. this is not fare if they block me then i should get more time with wagering.. And all of my documents was accepted and there was NO PROBLEM WITH MY ACCOUNT... no reason for blocking me ... ANd i did never get any answer why they did block me!! I did ask them but they just answer me that Unfortunately, I don't have such kind of information it is the relevant department who is taking care of this Hello Jetro Unfortunately, we should say to you that while security department had operated with your account had expired. Due to terms and conditions all the balance deposit + bonus should go to zero. But we enter the position and return your balance to 70 EUR according to your deposit amount. Sorry for the inconveniences caused. Stay in touch with us. -- Please feel free to contact our friendly customer support by online chat or e-mail us at [email protected]. We are available 24/7 for you! this is the email they did send to me. when they did open my account
staus Unresolved
Slotobank Casino - Did not pay real-money winnings, no response
Hi, on 30th May I played at slotobank with a 8€ commission (regular transfer from affiliate-account to player account). I had luck and finally could withdraw 2700€. Even I'm already a "verified" player and also did already made a withdrawal in the past I got a request to send documents for verification. I did. But no response or confirmation... Whatever.. The next day I saw in my account that the withdrawal-request had a new status "success - in order to transfer funds". No Rollback possible anymore. Everything looks fine.. A few days later I had contact with support / affiliate manager and I clarified the things because I got only 8€ commission and finally made a withdraw of 2700€. "I'm pretty sure there is nothing to worry about"... this was more or less the last sentence from "Alex" - the affiliate manager. He also told me that my bets are "under investigation" because of bonus-rules ..?! I never played with a bonus. But ok. Maybe standard-procedure or whatever. Last monday I took the right to ask for a status. But no reply. Later that day I asked again via email - still no response (last week Alex replied to my mails within minutes)... So I tried to get an info from regular player support - but they told me, they have no access but they forwarded it to the "relevant department"... But still no answer. I saw, that I had a "slotobank"-contact in skype who was online at the moment.. I said "hello" and some seconds later - they blocked me. No response. Again I tried to contact someon (support, affiliate-manager and [email protected]) but still no response. Live-Chat has still "no access" but contacted Alex too via mail and I should do that too again - she told me. I did today early.. But still no answer... I saw, that a "slotobank"-contact is active here (last on monday?). So I hope I'll get any kind of info what is with my 2700€ withdrawal! Regards, freakspin (username at slotobank)
staus Resolved
€2700

Complaint Statistics

Resolved 30
Avg. Amount $ 1,006
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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Player rating
3.9/10 21 reviews

Top reviews from our players

They close accounts, just because you won some money...
Unacceptable communication. I have waited 2,5 months to get my account unblocked and withdraw my winnings. Enough said, Players beware.

Dear ANASTASIOS , As I see you already got your withdrawal of 750EUR. This is all your winnings with only one deposit of 50eur. I think it is good experience and nice profit from Slotobank Casino.

user avatar

I had a bad time playing NetEnt slots, I lost some money and I wanted to find a casino with decent games, a good welcome bonus and a chance to win something. I saw this casino on Askgamblers and I decided to create my account and to take advantage of the interesting welcome bonus that they are offering! The welcome bonus is 125% + 25 free spins with only 40 x wagering requirements! I went to the cashier, I saw a lot of payment methods available but I made my deposit via Skrill, 20 euro. I received 25 euro bonus, so a total of 45 euro to play NetEnt and Microgaming games, my favorite slots!

I want to say that I like their site because of the nice skin, well designed but I was disappointed to see that they have a lot of currencies, many of them unknown but they don’t have RON currency! Anyway, I went to the games section, I took a deep look and I decided to play Jack and the Beanstalk because of the nice theme and interesting features like free spins and walking wilds! About 3 minutes took me to trigger the free spins feature, I won 9 euro from this feature, not a big amount but it counted for the completion of the wagering requirements! The walking wild feature awarded me a nice win of 11 euro the requirements were almost complete.

Overall it was a nice experience to play at this casino, I had fun and also I managed to make a 35 euro profit, a decent amount in my opinion! I will give a 9 for the quality games that they have and I am sure that I will come back to play other games. The welcome bonus will receive an 8, the wagering requirements could be lower than 40 x but overall it is a good bonus.

Honestly, I have nothing bad to say about this casino!

Nothing, this casino is a Mafia business who will only steal your money.

Do not under any circumstances play on Slotobank. I represent a large base of customers, whom all of them have had MAJOR problems with this casino. They block accounts, steal winnings, rejected withdrawals, cancel withdrawals and so on. Never communicate anything when they have an ongoing case. The owner of the casino have named his admin email account : Jack The Ripper. This should sum it up. DO NOT PLAY, you will not get your money, they will be stolen and go right into the owners pocket.

Dear Sir, Looks like you are working on different casino and just trying to make our rate lower. Could you please specify problems that you have with Slotobank.com ?

user avatar

Many good slots

They always delay your withdrawals, and if you win to much they block your account and keep your winnings. So avoid this casino.

Dear Sir, We alsways send withdrawals to our players in time. And if you have any suspicious activity on your acocunt it would be blocked for investigation as in a lot of online casinos. If you pass verification and investigation there is no problem to get a withdrawal. Id verification can take up to 5 business days . And as I checked your account you have recieved withdrawal priviously on amount of 1750EUR , so once investigation regarding your account is finished, you would be able to withdraw other winnings.

user avatar

What is it that attracts us to the hundreds of Casino's out there ? For me its got to be the 'No Deposit Bonus' or 'Free Spins, especially if its NetEnt being one my favourite Software, I mean who doesn't like NetEnt ? So anyways this is what attracted me to "SLOTOBANK" 15 Free Spins on Starburst or Flowers.........Didn't need much persuasion so the time was 2:40am registered an account, verified my account via email, opened starburst, NOTHING !! Well straight away you feel disappointed, so anyways I thought maybe I need to activate something in my account...Nope ! I'll ask Live Chat how to activate them, Oh and by the way I had no trouble at all finding Live Chat the bubble takes up half the page !

Quite distracting really, its now 2:58am so opens the Chat Box and 'WoW' its as if they knew exactly what I was gonna do and say and were just waiting with a pre-written Question , It was nearly 3:00am "Hi, I'm Denis (or whatever) ,how may I help you"? (sounds polite) ! I explained that I was having trouble finding the 15 Free Spins"...... "EMAIL" I said "Sorry"?"NEED YOUR EMAIL" oooh ok Denis how rude, gave him/her my email and his reply was "try after 10am" then he left the chat !!! Good job I wasn't planning on depositing considering I felt like he just basically told me to leave, I did anyways by this time it was 3;10am ! Anyways I didn't log back in till after 3:00pm still no spins, had to go back into chat, this time it was kate, Who again made me out to be stupid by advising me to try open starburst and click the spin, THEN after I told her i had already done that, she tells me that free spins can take up to 36hrs !!! and you know what.......... I never went back !

I have never been made to feel so unwelcome at a casino. I rate 'SLOTOBANK' casino 2/10

Hello, dear askgamblers. As a Netent software fan I just cannot ignore when I see a Netent casino I haven't tried, I have to sign up. And Slotobank is not an exception. It is a casino provided by few platforms, including Netent.

I visited their casino page but they have only one promotion running which is their welcome offer,so I just signed up and saw that if you fulfill a complete registration, you'll get free spins, so I contacted the live support. I asked if they had any no deposit bonuses and about the free spins, the support was really nice and said they would add me 15 free spins on starburst or Flowers games. I was really surprised by their nice attitude, I think good support is very important for all gamblers.

I was told that the free spins will be added within 76 hours, so in the meantime I spent my time at other casinos. I visited this casino the next day and I finally got the free spins so I used them on my dear Starburst . When the 15 free spins ended, my balance got 4€. I checked their games and saw something interesting- Video Poker with Heads Up. It's really interesting because it really feels like you're playing with a person not computer. So I tried it with 0.20€ bets and surprisingly many times dealer folded or I got a higher card. So I got 10€ out of there, within 20 minutes. But I have to say that the ones who like to play games very fast, this won't be the case because it loads a bit slowly and time goes, while the "dealer" makes his decision to call or fold. But it's really worth trying! After that I went to Lost Island. This slot didn't bring me anything more than empty spins, so with my 0.40€bets per spin my account eventually got broke.

Overall I am very happy with my experience at Slotobank. The casino page itself is very eye-friendly, the selection of games is great, it exactly fits my taste, and the live support is great, easy to reach and willing to help. I'm sure I'll deposit there sometime. Recommend!

About a month earlier I get a promotional email where they offered 15 free rounds to the new customers on the starburst video slot. First I thought my country doesn’t allowed to play but when I asked about the support she told me I am able to get it. I was happy because now days the netent provided casinos don’t give free spins only the Scandinavian players and the UK.

When I check their video slots I saw they have more kind of casino software like netent microgaming etc. I wanted to try this casino with the no deposit free spins so I started to create my account. I successfully signed up but the free rounds weren’t on my balance. I contacted the live support again and asked to help to get my free spins. She told me I have to wait maximum 36 hours until my bonus will credited on my account and they will notify me via email once my bonus credited. So I left the casino and I’m waited their notification letter. After 24 hours later I get the free spins so I logged in and started the starburst.

From the free spins I collected 1.6 euro. I decided to continue to play at the starburst but higher stake, I doubled the bet to 20 cent. This change brings my luck and I went up to 13 euro within a few spins. That was enough for me to try the gonzos quest. I began to play on 40 cent stake. It didn’t starts well because I lost my half balance and only get 15 20 cents. I decided to go back to the starburst and play down my money. Unfortunately the starburst takes back the money but it is sure I will make a deposit here.

Lately I can see an enormous expansion of NetEnt casinos. They have good software, good games and good bonuses. I think that NetEnt will be the new Playtech and soon they will be the leading software provider in the online industry. I don’t have much experience in these casinos so I always try some no deposit bonus. I saw an offer on some affiliate site about 15 free spins here at Slotobank.

The promotion was for the games Flowers and Starburst. I have never played Flowers before but Starburst is a game I always enjoy playing in NetEnt.I made an account here and was notified that the free spins would be added within 36 hours on my account. I contacted live chat support and wanted to know when the free spins would be available. The operator was kind and informed me that the spins would be on my account tomorrow. I looked around the website and I liked it because it had a different look than any other casino I played in. I saw that they had a nice welcome match bonus up to 150%. I also made a research here at AG and read the two complaints they had and was very satisfied by the answers of the casino rep.

When I came back tomorrow the free spins were there and I decided to use them on Flowers because it had 30 paylines. I got about 5 euros here and moved on to Starburst. I played here for a while with some descent wins and had one big win of 14 euros on my 0.10 bet. That’s why I like this game. The chance for a good payout on a minimum bet. I decided to try Hitman a little but the winnings from the free spins were only for the two games. I made a foolish mistake when I came to Starburst not checking my bet and it was set to 2 euros. So after a few spins I got the insufficient balance message. I’m sure if it wasn't for that I would have had some more big wins on Starburst.

I really liked this casino and from what I read I think they are a safe casino to play in. With the mixed NetEnt and Microgaming software they certainly have a lot to offer.

Good selection of games

If you self exclude your account then ask the finance team to process a withdrawal they cannot. So if you excluded yourself with a balance you cannot retrieve it until the exclusion has been lifted

Slotobank casino it is a newest casino that i joined probably, or one of the newest. Casino has games from net entertainment, microgaming , and few others software. Of course such good selection of games is always welcomed by players. Before i join this casino i already experience some negative thing from this casino, which by the way oriented on russian forums. Casino start send me tons of spam emails every day, i was even not a registered at slotobank, but get emails, and of course such things can mean only one thing - someone sold database to slotobank casino and this is absolutely not acceptable and not good.

Since casino is oriented to russian players and also i read some bad reviews of our russian speaking players on different forums, i decide to play this casino only once, to take their 150% welcome SUB and then go away if i will not be able to win anything decent. I make 30 euros deposit from my skrill and get 30 euros as bonus + 50 freespins, which i played and win something like 5 euros, it was south park slot. 50 freespins have value 12.50 euros, and 5 euro win it is of course very poor result, probably because i did not hit any bonus game during this freespins. Anyway with my 65 euros balance i decide to just play dead or alive, this variance monster from net entertainment. I played at 0.54 per spin, and count how much features did i get. I get 15 features in total, and lost all my balance. I was not even close enough to collect 5 wilds, and unfortunately did not land 5 scatters.

5 stars for sending me spam email before i even register, and due to some bad reviews on russian speaking forums. I think since it is oddmatrix casino it is safe place to play, they will not steal your money, but i did not like to play in russian oriented casinos.

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