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Blacklisted

After being notified that Sloto' Cash Casino was operating without a valid licence issued by a regulated authority and despite the numerous attempts to receive further clarification and confirmation on behalf the casino management, AskGamblers Team have not received any. Operating without a valid licence means zero protection for players in case of a problem with the operator and that is why Sloto' Cash Casino is being added to our blacklist.

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Sloto' Cash Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 77 reviews
7/10
77 reviews
Complaint Response 44 complaints
2 days avg. 44 complaints
What we like
  • 0-24-hour withdrawal time frame
  • Various payment methods
  • Mobile-friendly design
  • Live chat open 24/7
What we don’t like
  • Not all games available in the instant-play lobby
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Sloto' Cash Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.slotocash.com
Established
2007
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, Russian
Casino Type
Download, Instant Play, Mobile, Crypto Casino

Sloto'Cash Casino is an online casino that's been a part of the industry since 2007. It is powered by Real Time Gaming software and offers a full range of slots, table games, video pokers, and other specialties. While the full casino is download-only, players can enjoy some of the games in a lightweight instant-play client. Sloto'Cash Casino is licensed by the jurisdiction of Curacao.

Restricted Countries and Terittories

Unfortunately, Sloto'Cash Casino is unable to offer games to players in Moldova or Israel. Players from all other countries are accepted.

Security and Fairness

Sloto'Cash Casino takes great care to ensure that players are kept safe. The casino's technical team uses state-of-the-art 128-bit SSL technology to keep cyberthieves from reading players' sensitive data, such as credit card information, addresses, and passwords. Other measures include a highly secure firewall and a legally binding privacy policy.

Sloto'Cash Casino's selection of RTG games have been proven fair through independent audits. While the casino does not have links to full audit certificates, the support team is willing to provide more detailed information to players.

StallCation

Complaints

Read the complaints other players have left for Sloto' Cash Casino. Learn more about complaints.

Show all complaints
Sloto' Cash Casino - Prolonged verification and withdrawal issue

So I ended up winning $499 on a free $20 dollar chip and needless to say, I was pretty excited because I had just got done depositing around $100 and losing it almost immediately.

I knew I still had to verify my account so I went ahead and submitted the exact same documents that I had successfully used to verify my account with Luckyland Slots, Chuma Casino, and even took out a personal loan with the very same documentation.

I started this process about a month ago; I submitted multiple photo's of my valid US passport, which was denied not every corner showing, and then was denied because they "couldn't read it" (but it still worked for everything and everyone else???) and even tried my state I.D which is expired but i figured it was worth a shot. Then submitted both sides of my debit card on file (which isn't always a requirement), as well as proof of address

Every one of my documents I sent in to verify were denied the first 3-4 times around and I explained to customer service that I had misplaced my passport while moving to my new house a few months ago and that I'm not able to take any new pictures, so it was starting to seem like a frustrating lost cause. A few days later I ended up finding a super unmistakably clear photo of my passport somewhere in the depths of my google drive so I sent that in with the same other documents and BAM, got approved.

I decided to cash out in bitcoin because the wire transfer is next to impossible to figure out due to them requiring a "swift bic" code, and the check was saying it could take multiple weeks.

I submitted my payout request about 3 days ago and talked to customer service just to make sure I'm not gonna end up with same issue gain and she told me no, that everything was good to go and to expect my payment within 48 hours.

It's now been 48 hours and I figured I'd check in only to be told they are NOW demanding a picture of my face with me holding my passport that I specifically mentioned I do not physically have

I was told that everything was good to go and when to expect payment and that no more documentation would be needed. They waited for ME to see what's up with payout only to tell me about this new document that they know good and well is not possible.

Nowhere on they're terms and conditions or verification process does it mention that "Bitcoin payments require ANOTHER picture of your face while holding your I.D up.

Awfully convenient if you ask me.

Make this right, Sloto Cash,


PS. STILLWAITING..?

staus Resolved
$499
Sloto' Cash Casino - Slotocash Stolen Funds Unresponsive

When I first visited ask gambler, I was confused to see slotocash was blacklisted. I have seen them pay out winnings to people so I didn’t understand why until I recently experienced it myself. I am submitting this complaint in hopes to share my story.

Slotocash has been unresponsive for weeks at a time and when they do respond they give a very vague answer without responding or addressing any of my concerns. I am here to request ask gambler as a witness, because they have been dodging my questions.

My withdrawal for 1475.49 $ was denied by Slotocash on 11/24/22. The email I received said that they needed to verify my account because my passport expired.


#1 —— My account was already verified back on 11/24/20, the expired passport they were referring to is the same exact passport they accepted and used to verify my identity and was also valid at the time. I would understand if I attempted to submit an expired passport for verification however this is not the case.

#2—— Terms and conditions: Documents are required for new players, ( we employ a tried and tested security procedure when processing NEW PLAYERS transactions. These procedures are designed to ensure the integrity of all electronic transactions, PURCHASES and WITHDRAWALS made within our system. We appreciate your understanding in this matter and apologize for any inconvenience caused.

#3 —-I am not a new player and there’s nothing that mentions anything about documents that have to be kept up to date. I would also like to add,

My passport recently expired in 2022 January,

I have made multiple deposits, however, Slotocash never once requested verification or

Block my account when I was depositing money. Their terms and conditions said these procedures are to sure the integrity of both purchases and withdraw however they only use that excuse with a customer wins.

#4 - Also Slotocash security team called my house and spoke to me on the phone because I noticed unauthorized transactions on my card. During the phone call we went over my

Account history, bank statements, and I called my bank. This happened on 11/25/21 which is 5 days until 2022 of January which is the same month my passport they have on file expires. So what kind of BS justification or reasoning or excuse saying they need to verify my identity When your own security

Representatives Contacted on the phone me having discussions about my Bank card, bank statements, and account history. I have documentation for proof.

#5 —-So the passport which was valid at the time back in 11/30/20 and Slotocash accepted

And used to verify my account. I have offered to take a selfie with the expired passport +

Along with a piece of paper with today’s date.

The date on paper would confirm that the picture is taken at present time. The selfie

Would show that I am the same person who took a selfie back in 11/2020. And the passport I have current in my possession will match the same passport they accepted. Matching date, matching serial number.

However Slotocash has refused to accept basic logic and the only thing I can assume is there’s a hidden agenda deep down they know I am henry but just don’t want to pay.

#6 —- I logged into slotcash chat support as a guest and asked how often a person has to submit documents in order to withdraw and their own representative said only 1 time.

#7—- last but not least, I went to the DMV and renew my driver's license. Slotocash emailed me and said they were willing to accept my temporary driver's license. Although I was not required to I went ahead and followed their instructions. It has been 15 days, and they no longer respond to my email, my account is also blocked.


I have deposited thousands of dollars into their establishment and for the first time I won

Some money they treat me like this. Slotocash withheld my money for 23 days. I need that money, not because my birthday is in 4 days. I need that money because i have 4 year old.

Slotocash is withholding money not only from me but my kid.

I would like Slotocash to stop ignoring me and respond to all 7 points I have made.

staus Unresolved
$1475.49
Sloto Cash Casino - Delayed verification delayed payment just excuses all around

I am a new player at Sloto Cash. Decided to give their 31 dollar non deposit bonus a shot and end up winning the maximum allowed to withdraw which is $180. This was on July 5th I initially started this whole process. I submitted all of the documents, the same ones I use at all casinos for verification with zero problem. I’m told it takes 3-5 business days to become verified. So it’s the end of the 5th business day and I get an email stating I need to send in documents again as they couldn’t complete verification. I sent in the same exact documents just to see what would happen. Within an hour of them telling me they couldn’t verify them. They emailed me back. Failed to mention that the 3-5 process starts over, didn’t find out until I live chat customer service a short while after wondering what the hold up is. So I’m told I have to wait for another 3-5 for the relevant team to review my documents again I just waited 5 days to be denied. Mind you I sent the same documents purposely. 5 days go by which is Friday 7/16/21. My account gets verified. I request my withdraw. Message support and ask how long. Another 24-72 business hours for review of withdrawal. Weekends don’t count and the day requested doesn’t count. I’m becoming quite frustrated at this point.

Monday I’m asked to send even further documentation holding my I’d and the bitcoin address. Another email comes in 7/20 saying they can’t verify that picture. Finally, I was emailed shortly after saying they got my second photo attempt and proceeding with the request. I look last night and I didn’t have a pending withdraw anymore, instead, it was in the rejected section. I get told that it was made in error and to request again and they would process it in a timely manner. I’m being told that I have to wait another 24-72 hours because of this casino's error to get my funds. Makes no sense at all to me.

My initial request should have been processed by now but it just so happen to be an error and now I’m still waiting because they messed up. Live support is no help. As all, they say time frame this time frame that. The email support doesn’t get back to you and just stalls time. Wondering if I will even get paid at all at this point. Please help with a resolution. I just want the funds I’m due and that’s all. By far the worst experience so far in online gaming.

staus Resolved
$180

Complaint Statistics

Resolved 33
Avg. Amount $ 1,135
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Top reviews from our players

Hello, players from askgamblers i would like to share my experience here at Sloto' Cash Casino, sloto'cash casino offers new players a variety of free bonus offers and also they offer their players a bonus every week a new bonus package for their deposits. Thats why you must try it other information about sloto cash casino offers sloto cash points (comp points) every time you wager on a game for play on slot machines and casino games the moment you join the Casino what are you waiting for :) but their is a maximum bet that you can place when you wager a bonus or playthrough thats 6.50 specifically stated so be wise about playing wagering requirements. This is the general rule for wagering only bets placed on Slots, Real-Series Video Slots (excluding progressive slots) and scratch cards count towards the wagering requirements of the bonus, wagering on any other game will void all winnings on these promotions, real money tournaments are excluded from play with free money that is the rule that you must keep in mind okay and this casino is had a high reputation that they given an award of top online casino and slots jam approved.

Okay back to my experienced here i deposit 50$ and i their 200% bonus and the rule is 30 x Deposit + Bonus so 30 times 50 a total of 1500 + the bonus of 100$ = 1600$ so my total credit is 150 and need to wager 1600$ so i play my luck at the game called Aztecs treasure feature game and i bet amount of 3.00 and max line of 30.

The graphics is okay and unlike to other casino you don't needed a luck or something you need the word patience and not the word greedy few minutes later i won a amount of 36$ and i think i wager 250+ and so on i continued playing until i met the wagering requirements and ready for the cashout the rules said that there is no max cash out for this bonus so i cash out my credits a total of 223.80$ and i submit my documents and received my payment about 1 day only. i rated this casino 8/10 over all :)

Inactive user

Sloto Cash has begun my journey to a great start! I once played on here back in 2008 because the visual appearance of this Real Time Gaming Casino was colourful as well as appealing to my tastes. For Sloto Cash I went au natural with no bonuses or any type of no deposit bonus to help guide me through.

For a deposit of $40 I managed to see normal unsurprising wins in my first few spins on Red Sands, a desert themed Real Series Video slot. This catchy 20 Paylines video slot has a very nice bonus attached to it! I played on it using my $40 on a small $0.60 for about 30 spins. Most of my spins reimbursed my bets, some were slightly higher than my current bet and other bets were just falling to the floor like eggs being accidently dropped only in this case on purpose because bets are purposely being places. In this video slot in order for me to grab the bonus which by the way is worth triggering on a good to high bet I would have to land at least 2 Moonscape scatter symbols left to right or right to left. The more scatters are triggered the more wins per respin but the only problem is the respin feature can give out a random amount of up to 10 respins and any improved scatters (other scatters that are not held) will not be held for the duration of the respins. The good advantage of playing this bonus feature is the Wild Kangaroo symbols doubles all scatter payouts inside the feature. Although I played very well on Red Sands but unfortunately I lost it all trying to bribe the video slots in exchange for more pleasing respins bonus. It turned cold after a few triggers but it was very entertaining along with the music playing during the feature.

Support was okay and technically the payouts weren't that bad. I don't know if I will come back however but I can leave Sloto Cash a spot if I decide to try it again.

Support: 9.5/10
Terms and Conditions: 8/10
Payouts: 9/10
Deposits: 8/10
Withdrawals: Unknown

About 3 months ago,after an almost uninterrupted series of over 10-15 RTG casinos I said myself I will never stop playing into such a casino again, especially as I felt at that time that there was nothing new to say about this platform.

But because here where I live the winter come back, because lately I have exhausted about all the other casinos and because I began to feel the need to play again in a RTG casino I enjoyed when I saw the SlotoCash Casino on the AskGamblers list of no deposit bonuses. Because a 31 USD bonus is pretty good and because the wagering requirements were only 40 times I chose to play here. I remember with pleasure the day I have played for the first time in a casino of this type (see my review made Aladdin's Gold Casino) and since then I've been praised this gaming platform in all my reviews here.Hehehe, now when almost 10 months have passed since then, things started to change. Although RTG preserves the graphics quality and it brings a great feeling to every player, in my opinion other platforms emerged that exceed these attributes and that are far superior (see the NetEnt platform game for example). RTG will still remain on the first place for a good time because of the very good online support which is common everywhere, due to the relatively high number of games available and because they offer players big bonuses. Otherwise it can be said that if you played in one RTG casino you already know them all. The bonus can only be played at slots and because their return is about the same in all casinos (95-97% as I learned from a conversation with online support) if you try to play a total of 1250 USD to fulfill the wagering requirements,you lose in the best case 37 USD, more than the initial bonus. From what I remember, in all my experience with these casinos I reach the cashout only once or twice and then I found from support that cash withdrawals are available only after a deposit and the initial bonus is deducted from the amount earned.

To be honest, here I like playing the "game with the strawberry and the pineapple" meaning the slot Fruty Frenzy. It is quite easy to enter the bonus round and you have the opportunity of a few hundred good spins until you run out of money. On the second place after this slot is a slot called HiddenRiches which also has a low volatility (i.e. offer low winnings but very often). A good word also for the games in other categories (Roulette, Blackjack, etc.) that have the general good look of the slots. In short a casino for the beginners to play (not for the players who already know this type of casinos).

It is really hard to find a trust worthy RTG casino these days.Many casinos who run on RTG platform have scammed people and did not pay them in time or did not pay them at all and that is main reason why people are skeptic when it comes to playing in RTG powered casinos.I like RTG platform maybe because it is the first platform off casinos in which i won some serious money or something else i don't know.

For several weeks i have been looking for a RTG casino and then i saw Sloto Cash here on ask gamblers forum.It had many complaints from people regarding payments and some other stuff but i decided to register anyway.I registered and redeemed 31 exclusive bonus.In most of RTG casinos my first stop when playing is Aladdin's wishes slot,and that was the case here too.This slot earned me about five hundred dollars in real cash in past few months and it is going to be my favorite for all times.In sloto cash casino Aladdin's Wishes boosted my balance up to 98 dollar from initial 31 bonus.That happened when i triggered 25 free spins two times on 0.40 bet,if my bet was 1 i would earn over 150 with those 50 free spins.

So with hundred here i was going to play some other slot game called fruit frenzy also fine slot which also could be find only atRTG casinos.There i made some more money and had the balance at 150 dollars.I decided to return to Aladdin's wishes and play some more because i was on the good run there,i won again big and had balance little more over 250.I am still playing this casino and i have done half of play trough and have 300 dollars i hope i will made it to cash out and i will keep you updated about this,but for now everything is good.

Slotocash is old Brand - When im registered in this place they offered Rival software this was mayby 2 yers ago - Im play only one times with welcome no deposit offers for new players. And lose - Then after long time - They add to web new brands - Slotocash with Rtg software. - Hm im forget about my old story with same name brands in Rival and registered again account in new slotocash (Rtg software) use no deposit bonus without success. Old rival place was not work - then Im understand . They released new brands - and also transferred all players database from old Rival Place to new Rtg place . Hm so if im was alredy registered players in old place and open now new account in new Rtg place - then in mystake im broke rulez - Multiaccont - is not allowed -

So im go to Live support and they help me without problem blocked one account and stay one to continue play with them. They was have very good welcome bonus 400% for high rollers or 100-200% for smaller depositors. - And 7 free no deposit bonus for new players .

This 7 free Im use and lose. in short time in video slots.( After few weeks - They blocked Poland players for using no deposit bonus but thats normal. ) . So im use their welcome bonus 200% - Play a lot - few very nice win in Naughty or nice - and T-Rex but finally dont make playthrough and finish with 0.00

Wagering Requirements x 30-35 Deposit + bonus is a little big.-
And they have very important rules in terms - If player play with bonus cant exceed single spin more then 6.25

Important also is rules with eligible games - in this casino like all other rtg brands if player play with bonus and play in not eligible games - thats means - not only dont make wagering playthrouts playing in not eligible games but - Winnings will be void - So is important to play Only in eligible games with our bonus.

So support is good - They help me with my problem answer all my question.

Im know also they are trust brands pay player in good time- and cooperation with players if is some problem - then give us all answers.

Promotions and bonuses - 7/10
Withdrawal time - 7/10
Im think this is good Casino. What about - Old Rival Software -Slotocash? - They re-branded name this casino to - Slots Capital .

So in this moment is only one casino called Slotocash with Rtg software and old Slotocash from Rival - have now name - Slots Capital - 2 place from one casino family with 2 otter software - but same rulez.

By the time I signed up at Sloto'Cash in early 2010 its software provider at the time, Rival, was already gaining a mixed reputation in its relatively short period of existence. Many players liked its general setup and particularly enjoyed the games, plus the magnitude and multitude of bonuses – especially the plentiful no deposit ones. Yet the customer service – usually from a centralized operation run by the network -- on most of its sites was often sub-par and cashout times longer than average. Rumours had also emerged of a ‘bonus abuse’ master list that penalized users who won big when playing with a promotion at one casino by subsequently cutting them off from all available offers, even at other Rival sites they belonged to.

By contrast, Sloto'Cash was apparently run independently, meaning that it employed its own support staff and processed payments in-house rather than contracting with Rival to provide these services. It was known for issuing most withdrawals within a day or two tops when other sites on the network were becoming notorious for lengthy pending periods and delayed cashouts. There was also reason to believe that this casino did not use the automatic bonus ban system, choosing instead to treat individual customers based primarily on their conduct there, not elsewhere.

As usual, I took advantage of a special no deposit bonus through an affiliate offering $23 free on slots with a particularly low playthrough rate (no higher than x20) and a maximum cashout of five times the bonus. I remember starting out with small bets and my balance dipping dangerously low at one point before getting lucky and finishing the required wagering at over $100. However, I got greedy and increased my bet size per spin in a bid to reach the maximum amount I could withdraw – only to go on a losing streak and end up at zero.

Many months later, I had funds available and was anticipating finally depositing here to take advantage of the good bonuses on offer, only to log in one day and find “No Promotions Available” –Rival’s tactful way of informing players that they are banned from claiming bonuses. Sloto'Cash, it seemed, was not so different from the rest after all. Since then the site has actually switched to RTG (though the original version was also accessible last I checked) that I’ve not tried as I’m not crazy about the software; under the circumstances, I probably wouldn’t get any promos there to make the effort worthwhile anyway.

Slotocash is RTG powered casino. I dont know why there typed Rival soft, but when i play it, it was 100% RTG casino. I played there with my 31$ no deposit coupon. I played various games, T-REX, Triton Treasure etc. But unfortunately no many luck for me. Anyway, i am not very afraid to lose, because this casino is very bad reputation, as i see. Anyway i am tried to win something, and even my balance got more than 150$, but then no lucky for me, and balance dropped to 0. I wasnt upset because this is not the way to made some money.

Slotocash had a nice site, nice soft, and helpful live support. But as we see in askgamblers, they had sooooo much complaints, and many of them unresolved. I think if casino want to get money from players, it should had 100% good and clear reputation. And there we see that they even dont want to answer on complaints , or dont want to help players. If you search some RTG casinos guys, i can recommend you many of them. For example: Club World Group Casinos(alladins gold, manhattan slots, all star slots, buzzluck casino, club world casino, highnoon casino). Also i recommend you to play in Jackpotcapital, Lucky club, slotastic. You can easy find reviews of this casino here, at askgamblers, and decide where to play. On all this casino i played, and never get any problems. Also this casinos had nice reputation, and if something going wrong and if you create complaint here, you problem will be resolved.

But stay away from slotocash, you had many others casinos to play. I dont recommend this casino for you :( You can lost there you winnings, or got banned for nothing. Just read complaints above and see how they cheat their player. Thats suck!

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