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Sirwin Casino

Our Rating CasinoRank
7.5/10
CasinoRank
Player Rating 41 reviews
9.1/10
41 reviews
Complaint Response 4 complaints
2 days avg. 4 complaints

AskGamblers Quick Overview

Editors View

Sirwin Casino offers a safe online environment for your gaming needs. You can enjoy a collection of games which are also crypto-friendly, and there are gaming menus to help navigate around the site easier. You’ll also be able to select from a decent number of active bonuses and promotions. 

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Accepts Cryptocurrencies
What we don’t like
  • Limited responsible gambling tools available
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Sirwin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://sirwin.com/
Established
2024
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Portuguese, Russian, Arabic, Chinese, Turkish, Azerbaijani, English
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information about Sirwin Casino

Sirwin Casino has joined the AskGamblers online casino list, offering a mix of top casino games. The casino is operated by Dynamic Group N.V and is fully licensed and regulated. 

You can sign up for the casino from any device. If you prefer mobile casinos, you can use the latest handsets to register and play your favourite games. 

The casino supports a variety of languages which you can select when you scroll to the foot of the casino. You can also check our tabs above to see which languages are supported. We’ve left our expert casino reviews below so you can also get more information before you get started. 

StallCation

Complaints

Read the complaints other players have left for Sirwin Casino. Learn more about complaints.

Show all complaints
Sirwin Casino - Denying withdrawals
Hello,
I would like to file a complaint against Sirwin casino. My balance is 3062.35 USD, as you see in the screenshots attached.
My only deposit was 500 USD, no bonus taken. I managed to win some money, so I asked for a 100 USD withdrawal on the 12th of March. As you can see in the screenshots, it was denied with this explanation: "Your bets have been found to be risky, take bets up to 5 times your deposit (2500 USD) with a minimum of 2 matches and at least one of the bets with a minimum odds of 1.50, then you can withdraw".
Strange, my bets were just random tennis, ITF circuit, matches, as you can see in Bets1 screenshot. But whatever, I went with it and on the 13th of March, I put some bets with requirements mentioned, as you can see in Bets2 image. Later, I asked for 500 USD withdrawal, it was accepted and I received my money. But unfortunately, those were the last money I managed to get.

On the 16th of March, I attempted to make a 1000 USD withdrawal. First, it was denied with explanation: "Please submit a request after your open coupons have been finalized" - I had some open bets at the time, I have no idea, why it was an issue, but I waited for those bets to get settled. Few hours later, on the 17th of March, another withdrawal attempt of 1000 USD. Denied again, explanation: "Your game content is under review by the risk department". When I messaged the Sirwin support in the PMs, they replied again with "Your bets have been found to be risky, take bets up to 5 times your deposit (2500 USD) with a minimum of 2 matches and at least one of the bets with a minimum odds of 1.50, then you can withdraw" as they did once before. Again, I decided to comply their strange requirements and put many bets to fulfill the rollover of 2500 USD (screenshots Bets3, Bets4 and Bets5). But later again, another 1000 USD withdrawal declined with "Your game content is under review by the risk department" explanation.

All screenshots of my bets, deposits, withdrawals (both accepted and denied), PM messages and livechat messages with the casino are included as private attachments. Thanks in advance.
staus Resolved
$3062
Sirwin Casino - Confiscation

26.01.2025 I registered at Sirwin casino (site sirwin.com).I made two deposits-200$ and 300$ (screenshots attached).

After that I made bets on soccer matches in live on the total balls. Betting odds were from 1.25 to 2.75-bonus money, nor any other promotional offers I did not use, all bets were on my real money.28 .01.01.2025

I requested a part of the money for payment to my cryptocurrency (account replenishment was also through cryptocurrency).In response, the operator in the chat (also came a message in the game account-screenshot attached) stated that my bets were recognized as “risky” (trying to get from him to explain what this concept means has not led to anything) and offered to withdraw bets on the amount of $ 3000 - not less than 2 and the coefficient is not lower than 1.5.

When I, shocked by this message, addressed in chat to the same operator for an explanation of this message and his promise to withdraw funds immediately after the fulfillment of the previous conditions, I was told that I misunderstood him and it is necessary to put the amount of $ 3000 already ekspressami i.e. two events at the same time in the coupon and the odds are not lower than 1. 5. 5.On my remark that I in the chat clarified from him what should be bets - single or double, he replied that he can not do anything - it is a requirement of the risk department, the only thing he helped (so he wrote) to put the amount of double bets decreased from $ 9000 to $ 3000 (screenshot of messages attached).

And I was again forced for the second time to put double bets on sports the amount of $ 3000, I was promised in the chat that after that my withdrawal will be approved. Obviously, the casino expected that I will lose money, but I won and the amount on the account increased to 4427.87 $ / My withdrawal was again rejected, despite all the promises previously given, and the account received a message that my bets are again considered by the risk department - although I made exactly those bets and under those conditions that they asked.30 .01.25 the operator in the chat stated to me that they agreed to refund me 300$ (why not 500$ - the sum of my deposits - I did not get an understandable answer).The rest of the sum 4127.87$ The department together with the provider decided not to pay out (despite previous promises) explaining it by bets with “low coefficients”. To my question - what are “low coefficients”? When do “low” and “high” coefficients end?

Where can I see this explanation in the rules, what paragraph of the rules I violated specifically? Why I was twice forced to win back my money, promising a withdrawal, but in the end cheated, I have not received an answer! I ask for your help and assistance in the actions of the casino all the signs of fraud! my id 2104779

staus Resolved
$4127.87

Complaint Statistics

Resolved 3
Avg. Amount $ 3,309
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

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Player rating
9.1/10 41 reviews

Top reviews from our players

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Sirwin Casino News

Read all news about Sirwin Casino, check for updates and stay tuned for exclusive bonuses.

Hefty Bonuses Await New Members and High Rollers at Sirwin Casino
Promotion Hefty Bonuses Await New Members and High Rollers at Sirwin Casino

When you join Sirwin Casino, you will be greeted at the entrance with a generous Mega Pack Welcome Offer for your first 5 deposits! The good news is that the welcome package is also available for high rollers, and it looks pretty juicy.Get 100% up to $300 + $50 Free Chip for Your First DepositAs part of the Mega Pack Welcome Offer, new players who register at Sirwin Casino will receive 100% up to $300 and a $50 Free Chip for their first deposit. You can claim the bonus within the first 30 days of your membership, after which it won’t be available. For your first deposit, the wagering requirement for the cash bonus and winnings from the Free Chip is 45x, and the minimum deposit is $20.For the subsequent four deposits, the rewards change a bit. For example, you’ll get 75% of up to $300 for your second deposit and 100% for your third, while the fourth and fifth are set at 125% and 150%, respectively.Withdraw up to $1,500 for the cash bonus and $100 from the Free Chip cash balance.Meanwhile, you will receive a $100 Free Chip for your second, fourth and fifth deposits and $50 for your third. The wagering requirements for winnings from the Free Chip drop by 5 for each deposit, ending at 25x for the fifth deposit.High Rollers Can Claim 100% up to $1,000 + $25 Free Chip for Their SignupA similar offer is available for those who like to up the ante. The welcome package spans 5 deposits, and you can claim 100% up to $1,000 and receive a $25 Free Chip for your first deposit. The wagering requirement for the cash bonus is set at 45x across the board, while the Free Chip wagering requirement is 25 for all 5 deposits. To claim the bonus, you must make a minimum deposit of $200.Feeling lucky? Withdraw the maximum of $3,500 for the cash bonus and $100 from the Free Chip cash balance.Players get a $50 Free Chip for second, third and fourth deposit, while a $100 Free Chip is reserved for the fifth deposit. The only thing that changes for high rollers is the cash bonus and it goes like this: the bonus for the second deposit is identical to the first. But then you get 125% up to $1,000 for your third, 125% up to $750 for your fourth, and 150% up to $300 for your fifth deposit. Claim Your Bonuses at Sirwin CasinoTo claim your bonus, register at Sirwin Casino and make the minimum deposit required to get started. Remember to check all terms and conditions before you hit the register button to get the whole picture. From the moment you receive your bonus, it remains valid for 7 days, but plenty of games and opportunities are waiting for you to explore!

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