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Sirwin Casino

Our Rating CasinoRank
7.5/10
CasinoRank
Player Rating 41 reviews
9.1/10
41 reviews
Complaint Response 4 complaints
2 days avg. 4 complaints

AskGamblers Quick Overview

Editors View

Sirwin Casino offers a safe online environment for your gaming needs. You can enjoy a collection of games which are also crypto-friendly, and there are gaming menus to help navigate around the site easier. You’ll also be able to select from a decent number of active bonuses and promotions. 

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Accepts Cryptocurrencies
What we don’t like
  • Limited responsible gambling tools available
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Sirwin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://sirwin.com/
Established
2024
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Portuguese, Russian, Arabic, Chinese, Turkish, Azerbaijani, English
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information about Sirwin Casino

Sirwin Casino has joined the AskGamblers online casino list, offering a mix of top casino games. The casino is operated by Dynamic Group N.V and is fully licensed and regulated. 

You can sign up for the casino from any device. If you prefer mobile casinos, you can use the latest handsets to register and play your favourite games. 

The casino supports a variety of languages which you can select when you scroll to the foot of the casino. You can also check our tabs above to see which languages are supported. We’ve left our expert casino reviews below so you can also get more information before you get started. 

StallCation

Complaints

Read the complaints other players have left for Sirwin Casino. Learn more about complaints.

Show all complaints
Sirwin Casino - Denying withdrawals
Hello,
I would like to file a complaint against Sirwin casino. My balance is 3062.35 USD, as you see in the screenshots attached.
My only deposit was 500 USD, no bonus taken. I managed to win some money, so I asked for a 100 USD withdrawal on the 12th of March. As you can see in the screenshots, it was denied with this explanation: "Your bets have been found to be risky, take bets up to 5 times your deposit (2500 USD) with a minimum of 2 matches and at least one of the bets with a minimum odds of 1.50, then you can withdraw".
Strange, my bets were just random tennis, ITF circuit, matches, as you can see in Bets1 screenshot. But whatever, I went with it and on the 13th of March, I put some bets with requirements mentioned, as you can see in Bets2 image. Later, I asked for 500 USD withdrawal, it was accepted and I received my money. But unfortunately, those were the last money I managed to get.

On the 16th of March, I attempted to make a 1000 USD withdrawal. First, it was denied with explanation: "Please submit a request after your open coupons have been finalized" - I had some open bets at the time, I have no idea, why it was an issue, but I waited for those bets to get settled. Few hours later, on the 17th of March, another withdrawal attempt of 1000 USD. Denied again, explanation: "Your game content is under review by the risk department". When I messaged the Sirwin support in the PMs, they replied again with "Your bets have been found to be risky, take bets up to 5 times your deposit (2500 USD) with a minimum of 2 matches and at least one of the bets with a minimum odds of 1.50, then you can withdraw" as they did once before. Again, I decided to comply their strange requirements and put many bets to fulfill the rollover of 2500 USD (screenshots Bets3, Bets4 and Bets5). But later again, another 1000 USD withdrawal declined with "Your game content is under review by the risk department" explanation.

All screenshots of my bets, deposits, withdrawals (both accepted and denied), PM messages and livechat messages with the casino are included as private attachments. Thanks in advance.
staus Resolved
$3062
Sirwin Casino - Confiscation

26.01.2025 I registered at Sirwin casino (site sirwin.com).I made two deposits-200$ and 300$ (screenshots attached).

After that I made bets on soccer matches in live on the total balls. Betting odds were from 1.25 to 2.75-bonus money, nor any other promotional offers I did not use, all bets were on my real money.28 .01.01.2025

I requested a part of the money for payment to my cryptocurrency (account replenishment was also through cryptocurrency).In response, the operator in the chat (also came a message in the game account-screenshot attached) stated that my bets were recognized as “risky” (trying to get from him to explain what this concept means has not led to anything) and offered to withdraw bets on the amount of $ 3000 - not less than 2 and the coefficient is not lower than 1.5.

When I, shocked by this message, addressed in chat to the same operator for an explanation of this message and his promise to withdraw funds immediately after the fulfillment of the previous conditions, I was told that I misunderstood him and it is necessary to put the amount of $ 3000 already ekspressami i.e. two events at the same time in the coupon and the odds are not lower than 1. 5. 5.On my remark that I in the chat clarified from him what should be bets - single or double, he replied that he can not do anything - it is a requirement of the risk department, the only thing he helped (so he wrote) to put the amount of double bets decreased from $ 9000 to $ 3000 (screenshot of messages attached).

And I was again forced for the second time to put double bets on sports the amount of $ 3000, I was promised in the chat that after that my withdrawal will be approved. Obviously, the casino expected that I will lose money, but I won and the amount on the account increased to 4427.87 $ / My withdrawal was again rejected, despite all the promises previously given, and the account received a message that my bets are again considered by the risk department - although I made exactly those bets and under those conditions that they asked.30 .01.25 the operator in the chat stated to me that they agreed to refund me 300$ (why not 500$ - the sum of my deposits - I did not get an understandable answer).The rest of the sum 4127.87$ The department together with the provider decided not to pay out (despite previous promises) explaining it by bets with “low coefficients”. To my question - what are “low coefficients”? When do “low” and “high” coefficients end?

Where can I see this explanation in the rules, what paragraph of the rules I violated specifically? Why I was twice forced to win back my money, promising a withdrawal, but in the end cheated, I have not received an answer! I ask for your help and assistance in the actions of the casino all the signs of fraud! my id 2104779

staus Resolved
$4127.87

Complaint Statistics

Resolved 3
Avg. Amount $ 3,309
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

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Player rating
9.1/10 41 reviews

Top reviews from our players

Took a shot with the no-risk sports bonus during an NBA game. My bet didn’t pan out, but I wasn’t even upset because the refund came through. It’s such a good safety net

I wonder if this bonus is valid in all leagues and sports. If not, they could expand it — it would be great to apply it everywhere, wherever possible. So please take into account

Hi Yakub, Thanks for sharing your experience with our no-risk sports bonus! We're thrilled to hear you appreciate the safety net it provides. Currently, this bonus is available for select leagues and sports to maintain its sustainability and value. However, we love your suggestion and will consider expanding its availability to more leagues and sports in the future. Stay tuned for updates! Best Regards, The Sirwin Team

user avatar

I’ve been on a referral spree lately. Sent my link to my cousins, and two of them signed up — easy $200 for me! The process was straightforward, and seeing the bonus pop up felt good

It would be great if they added some kind of tracker to see how many invitations I have left for bonuses or who hasn't signed up yet. It would be convenient

Hi Traddli, It's great to hear you've been successful with our referral program! We understand that having a tracker for your invitations and bonuses could add convenience, and we think it's a fantastic idea. We'll look into integrating this feature to make our referral program even better. Thanks for the feedback! Cheers, The Sirwin Team

user avatar

The 20% cashback offer sometimes saves you from negative, I would say. I wasn’t feeling great after losing a chunk of my balance, but seeing some of it come back made me better. It’s one of my fav features of sirwin

Cashback is valid only for certain categories. If you add it to other sections, it will be even better for everyone. Please pay attention to this, it is very important

Hello Valdo33, Thank you for your feedback on our 20% cashback offer. We're glad it could bring some positivity to your gaming experience. We appreciate your suggestion to extend cashback to other sections and will review our current offerings to see where we can improve. Your input is invaluable to us! All the best, The Sirwin Team

user avatar

Slot tournaments on Sirwin are my thing. I joined one last weekend, even though I didn’t land in the top spots. I walked away with $50 in bonus credits, which felt like a win for me

High rollers dominate the top prizes. I would love to see tournaments split into different skill levels so casual players can compete too. Maybe, you’ll be able to add this

Hi Smirn4ik, Thanks for participating in our slot tournaments and congratulations on your win! We understand the competition can be tough with high rollers, and your suggestion for skill-based tiers is insightful. We are considering this to enhance fairness and fun for all our players. Your feedback is crucial in helping us evolve. Kind Regards, The Sirwin Team

user avatar

Had an issue with my deposit not showing up — sirwin’s live chat team was so quick. They even followed up to make sure everything was good. Customer team is nice here.

I think that the "General problems" section on the site could save people from having to immediately contact the chat to solve minor problems. Just to find the problem of interest and solve it.

Dear xGenx, We're sorry to hear about the issue with your deposit, but glad our team could resolve it quickly. Your suggestion for a 'General Problems' section is excellent, and we're looking into developing this to help our players find quick solutions. Thanks for helping us improve! Best, The Sirwin Team

user avatar

I downloaded the Sirwin app out of curiosity, and now it’s my go-to whenever I’ve got a few minutes to kill. It’s easy to use. The games load fast, and the layout looks great. Definitely one of the better casino apps I’ve tried.

I would like to receive push notifications about daily bonuses or surprise promotions. This would make the application even more interactive, and I would visit it more often. So, please..

The 500 free spins promo is pure fun. I used mine on the Gold party and couldn’t stop spinning, hahah. I was discovering new features of the game — the best way to get into slots if you’re new.

Promotions are limited to certain games, and that's fine, but if you add more options for variety, it would be even better. I would have played much more often then.

Hi TarasYach, We're thrilled you enjoyed the 500 free spins promo! Expanding our promotions to include more games is definitely on our agenda, and your feedback helps us prioritize our updates. Look forward to more variety soon! Warm regards, The Sirwin Team

user avatar

I’ve played on other platforms, but Sirwin’s speed with crypto payments really stood out. I withdrew $400 in LTC after a good blackjack run, and the funds were in my wallet in 6 minutes flat.

Crypto-only might be a dealbreaker for some. My friend keeps asking why there’s no PayPal option. It’d be great to have those, I would say. This is my wish

Hi Taipy, Thank you for your kind words about our speedy crypto payments. We understand the importance of offering a variety of payment options and are considering integrating services like PayPal in the future. Your feedback is incredibly helpful. Thanks again, The Sirwin Team

user avatar

I didn’t expect much from a $1 minimum deposit, but it made me feel more comfortable trying the platform for the first time. I checked out a few slots. The perfect way to ease into things

With so many games, it’s hard to decide where to start. Maybe a "starter pack" or suggestions for first-time players could help. At least my eyes are wide open.

Hello Anree1, We're glad to hear that our $1 minimum deposit provided a comfortable introduction to our platform. Your idea for a 'starter pack' for new players is excellent, and we're looking into how we can make game selection easier for newcomers. Appreciate your suggestion, The Sirwin Team

user avatar

I’m not one to chase cashback offers, but the 15% on my slot losses came at the perfect time. I’d been spinning all night and wasn’t hitting much, but the cashback put me right back in the game. It’s like the casino saying, here’s a second chance — go have fun. Really appreciate that!

The 24-hour application period may take you by surprise. An automatic refund system or reminders would be great, so please pay attention to this. There are no more problems

Hi Svyat2, It sounds like our cashback offer came at just the right time! We're considering your suggestion for an automatic refund system or reminders to make cashback claims more seamless. Your feedback is invaluable as we strive to enhance player satisfaction. Best wishes, The Sirwin Team

user avatar

Sirwin Casino News

Read all news about Sirwin Casino, check for updates and stay tuned for exclusive bonuses.

Hefty Bonuses Await New Members and High Rollers at Sirwin Casino
Promotion Hefty Bonuses Await New Members and High Rollers at Sirwin Casino

When you join Sirwin Casino, you will be greeted at the entrance with a generous Mega Pack Welcome Offer for your first 5 deposits! The good news is that the welcome package is also available for high rollers, and it looks pretty juicy.Get 100% up to $300 + $50 Free Chip for Your First DepositAs part of the Mega Pack Welcome Offer, new players who register at Sirwin Casino will receive 100% up to $300 and a $50 Free Chip for their first deposit. You can claim the bonus within the first 30 days of your membership, after which it won’t be available. For your first deposit, the wagering requirement for the cash bonus and winnings from the Free Chip is 45x, and the minimum deposit is $20.For the subsequent four deposits, the rewards change a bit. For example, you’ll get 75% of up to $300 for your second deposit and 100% for your third, while the fourth and fifth are set at 125% and 150%, respectively.Withdraw up to $1,500 for the cash bonus and $100 from the Free Chip cash balance.Meanwhile, you will receive a $100 Free Chip for your second, fourth and fifth deposits and $50 for your third. The wagering requirements for winnings from the Free Chip drop by 5 for each deposit, ending at 25x for the fifth deposit.High Rollers Can Claim 100% up to $1,000 + $25 Free Chip for Their SignupA similar offer is available for those who like to up the ante. The welcome package spans 5 deposits, and you can claim 100% up to $1,000 and receive a $25 Free Chip for your first deposit. The wagering requirement for the cash bonus is set at 45x across the board, while the Free Chip wagering requirement is 25 for all 5 deposits. To claim the bonus, you must make a minimum deposit of $200.Feeling lucky? Withdraw the maximum of $3,500 for the cash bonus and $100 from the Free Chip cash balance.Players get a $50 Free Chip for second, third and fourth deposit, while a $100 Free Chip is reserved for the fifth deposit. The only thing that changes for high rollers is the cash bonus and it goes like this: the bonus for the second deposit is identical to the first. But then you get 125% up to $1,000 for your third, 125% up to $750 for your fourth, and 150% up to $300 for your fifth deposit. Claim Your Bonuses at Sirwin CasinoTo claim your bonus, register at Sirwin Casino and make the minimum deposit required to get started. Remember to check all terms and conditions before you hit the register button to get the whole picture. From the moment you receive your bonus, it remains valid for 7 days, but plenty of games and opportunities are waiting for you to explore!

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