Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Closed

After being notified that RoadHouse Reels Casino was operating without a valid licence issued by a regulated authority and despite the numerous attempts to receive further clarification and confirmation on behalf the casino management, AskGamblers Team have not received any. Operating without a valid licence means zero protection for players in case of a problem with the operator and that is why RoadHouse Reels Casino is being added to our blacklist.

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

RoadHouse Reels Casino

Player Rating 12 Reviews
5.2/10
12 Reviews
Complaint Response 4 Complaints
2 days avg. 4 Complaints
What we like
  • Impressive variety of unique slots and video poker games
  • 24/7 support via live chat, toll-free phone, and email
  • Protected with SSL encryption
  • Certified fair by iTech Labs
What we don’t like
  • No international phone number
  • No instant play casino
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


RoadHouse Reels Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.betroadhousereels.com
Established
2001
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Italian, French
Casino Type
Download, Instant Play, Mobile

RoadHouse Reels Casino is a full online casino that offers players virtually all types of gaming available. Because they are powered by Saucify (BetOnSoft), many of the games they offer are seldom found elsewhere. As part of the Grand Prive goup, RoadHouse Reels is backed by one of the longest-running casino groups in the world. They are licensed in the jurisdiction of Curacao.

Security and Fairness

The last thing anyone should have to worry about when playing online is their own safety. To ensure that this does not become a concern for their players, RoadHouse Reels has protected their network with SSL encryption, the gold standard in online security. With this technology, all data you send to RoadHouse Reels for various purposes like registration or banking is kept completely safe from unauthorized eyes.

To ensure that their players also know that their games are fair, RoadHouse Reels has had the mathematicians at iTech Labs test their games for fairness. They passed, and thus earned the right to place the official iTech Labs seal on their site. Although this seal does not link to an actual report, we have sufficient evidence that the audit is genuine.

StallCation

Complaints

Read the complaints other players have left for RoadHouse Reels Casino. Learn more about complaints.

Show all complaints
RoadHouse Reels Casino - Refusing to payout due to 'failed' deposit
I recently registered at Roadhouse Reels and decided to deposit there. I paid with my Mastercard and the money plus the match bonus where credited to my account. I won 1600 after playthrough and everything was done. I was busy so I waited about a week before requesting a withdrawal. I submitted all the verification items and was told to wait and I would hear back from them. It goes on two days, which it says in thier terms, you should hear something. I go to check on it and it had been canceled. Their reason was that the deposit that I made and was credited for was lost somehow. For some reason it says chargeback on my account now but I will gladly provide my statements to show that there was no chargeback. They said they tried to run the card, a week later, but it was declined. I asked why this is the first Im hearing about it and state that I would pay the deposit again, even though I had done nothing wrong, so they could process my withdrawal and I would help them figure out what happened. I emailed receipts and statements from that day but I was told since it wasnt 20$ exactly its not the right one. Nothing international comes out exact. I play at a lot of casinos so Im not sure if this is the right receipt but it was the right date and Im pretty sure I only played there that day. Screenshots are attached that show the sytem said my deposit was accepted and that I requested my withdrawal. The chargeback was added on a different date. I have added my last convirsation, when I realised they werent going to pay, and a shot from my bank statement and email receipt ( as stated before Im not sure if this is from them ). So I joined, deposited which said was accepted and gave me the funds, then played. I won and went to withdrawal but I was told somehow my deposit dissapeared and that my winnings are "null and void". I was never contacted about a deposit dissapearing, about my withdrawal being cancelled, or about my offer to pay the 20 even though I have never heard of this before. If something did happen to the deposit then their system and personel are responsible and why wait a week and until I withdrawal to say something about it? I did absolutley nothing wrong and I think that not only how does something that pays instant not arrive, but how would I know since everything showed approved and no one mentioned it until I went to take money out. Also howcome they saud they went to charge my card, at the time of withdrawal, but cant take payment by another card? I read good review about this place and have been very let down. Please help Askgamblers. I will gladly provide any documents to back up every statement.
staus Unresolved
$1600

Complaint Statistics

Resolved 3
Avg. Amount $ 658
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
5.2/10 12 reviews

Top reviews from our players

Love money. I also seem to run better there. I have tried it a few times since on other GP sites, asking support about a code that says “Not Eligible, knowing I had a better chance of hitting the lotto then them crediting me a 2nd bonus before I deposited, and it never worked like it did for me at R.R

Overall Rating 9.1/10
Support: Cross your fingers/10

Now as for the casino I am reviewing it is my favorite out of all of the Grand Prive casinos.I seem to be lucky there and not only with playing, but getting free chips to work and anyone who plays Betonsoft period know any alleged free chip is a crap shoot. I remember a few months back someone posted a code for R.R (that’s going to be my abbreviation for roadhouse reels from now on), this code had been active over a year prior, and it was working again for people.I enter the code and it didn’t work, I got to support, and I get it told It’s expired, yet I keep seeing people saying It worked or they had used it, very few weren’t getting it, I also asked about another ND code at the time and it wasn’t working for me, and I got the whole, you have to be on the invite list speech.

So I close out the chat, and the code is still written in the space you write any Betonsoft code and just clicked claim for the hell of it, and it worked for some odd reason? Anyways I proceed to lose the $25 I had received from the code, so I figure maybe if that code worked the second code I asked about might work also, and miraculously it did, it was one of the codes you can use on any but only one Grand Prive site. I had tried it everywhere including R.R and it worked, keep in mind I signed up for this site with a code for 20 free spins , so I wasn’t getting them to work as some sort of sign up bonus.

I ended up clearing the Bonus actually (the bonus $ itself was not cashable) so I had $45 to play with $20 of it was mine, I proceed to play Rocket Jacks video Poker, the one that has a progressive jackpot if you hit a royal, I was playing .25cents 5 coins per hand (the Max) and I lost $19 in about 5-6 minutes lol, so I had a dollar left I play nickels max, so 25cent bets, till I had 25 cents left, I dropped it to penny limit (because a royal on the progressive was still $80+ at that limit), anyways I play 3 hands lose 15 cents and with .10 cents I hit a straight flush paying 250 pennies lol.I’m not sure if I was happy I hit it, or mad because I hit it playing pennies either way, I lost the last $2.60 I had quick, and had $25 left to play slots with, it lasted me close to an hour but I lost it all eventually.

I like this casino over other Grand Prive Casinos because there are better affiliates out there with sign up bonuses better than most of the other Grand Prive sites, for example AskGamblers has 100% match bonuses but here http://www.askgamblers.com/forum/showthread.php?p=4650#post4650AG offers 50% match with 50 free spins on top of that at age of Spartans, a much better offer than most Grand Prive sites have, and I think the reason Grand Prive has 5 Casinos when all they really need are like 2- 3 max if that, is the background colors, as silly as this sounds, all 5 of their casinoshave different colors, and R.R is probably the most appealing.

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play