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Riva Casino

Player Rating 17 reviews
7/10
17 reviews
Complaint Response 5 complaints
4 days avg. 5 complaints
What we like
  • Large amount of Playtech games available
  • 24/7 support
  • SSL encryption used to protect players
  • Third-party auditor iTech Labs has tested the games
What we don’t like
  • No live chat
  • iTech Labs report is from 2009
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Riva Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.riva.com
Established
2007
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, German, Italian, Spanish, French, Greek
Casino Type
Download

Riva Casino is an online casino established in 2007. Their website features a lavish, dark theme, and they proudly offer a wide range of Playtech games to entertain their players. Riva Casino currently holds a license in the jurisdiction of Malta.

Security and Fairness

It's of the utmost importance that players are safe while playing online. Riva Casino uses the industry standard of SSL encryption to ensure that all players' personal and financial data is kept out of the eyes of cyber thieves.

To ensure game fairness, Riva Casino has undergone thid-party auditing. This process is conducted by a non-affiliated business to ensure that the games hosted are completely fair. Popular auditor iTech Labs conducted the last audit in January of 2009 and found that the games were completely genuine.

StallCation

Complaints

Read the complaints other players have left for Riva Casino. Learn more about complaints.

Show all complaints
Riva Casino and my money

i have a problems with this casino withdraw the money..i manage to make 1900 little bit less on this casino making deposit of 20eur and i played2 days to make so much money..when im done i process to withdrawal option and make withdraw it was date 2.11.2012
than they validated and all that and send money,yes but in other account from unknown person this i saw when they send me a mail..im notified them its mistake be made and they corect..than its start happening..i conntacted them many times sending them mails and always the same replay..WE GAVE YOUR DETAILS TO FINANCAL DEPARTMENT.untill today i havent money and today are we 30.12.2012..im stil waiting and i also notified and send email to autorities for gamblers in malta-the court.i think are they the court so i hope they will bring me good will..and im totaly disapointed all month i mean all decembre couse are many holidays and the banks dont work and all that so day to day battle are near end now i hope and i want the damn money...
mthis winning money was validated 20 times from novembre and i want and ask you how long do you going to play games with me i know now are holidays and i dont want to break your party but you are casino god dammit..when player request a withdraw he gets it like in all casinos i he win 10000eur must get it or if win 30 eur and request a withdraw he also gets it isnt so..why you are exception???tell me please and how long must i wait ??? i hope i will posted that i get money couse this site is popular you know..for now good bye and hope on happy new year with cash.for now on its youst a complaint couse im patient guy on luck regards david z

staus Unresolved
0
Riva Casino - unsecured money transfer

Hello
first one please sorry baout my english.
now i'm win in Riva casino (mandaplay.ltd - licensed under Malta jurisdiction )€ 1250 (litle be more ) and this money i'm send to cashier for withdrawal requet to my neteller account.(max 5 days for new player - all document plus deposit ready)
afetr 5 days i'm send question to casino becose money not recieved but answer is shock !somebody hacked my account and not just money from account cca € 40 but cancel withdrawal proccess and bring back to real account this money and loss !!
i absolutly dont know for what exist this function and i'm never see this befoure!!
but problem is one casino do this tranfer from withdrawal department to player account without any security control absolutly unsecured??!!!
hacked any username or password is very easy (for hacker) but know any security question from plaeyrs personal details its impossible! (information from google about hacking and virus)
now i think casino must garranty full players protection special all finacial transaction out or in side casino!!!
yes is impossible garranty protection anti hacking ok but for i'm do this transfer all money to withdrawal proccess becose after this is all under control caschier or withdrawal department!!
about function money back to account i'm see this first time and last few days control over 100 casinos in europe and other country but this function have just Riva casino and Club gold casino !!!
Ok but absolutly ingore this problem send my copy terms & condition wher is about third person etc.absolutly ignore this security problem !!!
Please help my with this problem .i want this money back!!
P.S. in friday 20/01/2011 i'm send official complaints to lotteries & gaming authority Malta about this security problem .

staus Unresolved
0

Complaint Statistics

Resolved 2
Avg. Amount $ 563
Avg. Complaint Duration 8 days
Avg. Response Time 4 days

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Top reviews from our players

I registered at riva casino because i want to give one more shot to playtech casino, and probably win something big. I made deposit 70$, get 100% match bonus 70$, and start my way with 140$.

First slot that i open was pink panter, i don't know why, just see this slot and click open, what a stupid. I start playing it with 1$ bets, but didn't get very lucky, and decided made few spins with 2$ bets. It works, and i get 100$ win, that return my loses, and also boost balance a bit. Now i sit at 150$, and had a choose what slot i defeat next. I choose wild cherrys, and i play it 1$ bet around 20 or 30 mins, and when finally get free spins, i was dissapointed because it pays 5 x total bet. Awful. Next i decided to try Rockie slot, with 60$ on my balance. I like rocky slot, because i am also a big fan of movies about Rockie, so every time i play this slot i like watch movie, especially bonus round where you should fight on ring. But this time Rockie was not king for me, and i leave slot with 20$ left, and my last hope was my favorite playtech slot archer. I join it and start spinning at 0.50$, i get lucky few times, few times i even had balance more than 100$, but it the end it kills me, and i even not finish my wagering requirements. I dont know, probably i am just very unlucky on playtech casinos? Who knows...

Here comes my marks for riva casino:
Software: 8/10 for playtech, not the best, but not too bad too, they had some nice games.
Bonuses: Some no depposit bonuses + deposit bonuses, give them 7/10
Support: I ask them about wager few times, they was helpful and fast. 7/10
Cashouts: dont made any cashouts, so cant made mark here.
Total: 7.5/10 , not the worst playtech casino. Just average.

Inactive user

My visit to Riva casino has been swell! Back when I was still a new player in 2007 they offered me $20 to start which at first did not go far. Once I made a deposit of $50 on Riva casino I immediately contacted Live chat to claim their welcome bonus of 100% up to $200. For you new players out there who would like to try out Riva casino then please register an account and send them an email to claim the $20 no deposit bonus found in their promotions page! If any of you new players who claim this bonus manage to dive into the pot of gold (winnings) then you have to make a deposit of at least $20 to claim your winnings. I'm still surprised that they would offer this as by now it should of changed but to my perspective it attracts players regardless.

What I like about Riva casino are their Playtech based game variety. As I was meeting their wagering requirements (WR) I went by playing it safe, betting low to test the water at $0.50 per spin. I realised that when you bet small amounts you get frequent feedback on slots as opposed to betting large. In other words, you have a better chance of triggering bonuses and winning on small to moderate bets than betting high and only winning with little to no bonus triggers. As I was over my $100 I managed to climb my balance to $124.80 playing on slots. I sometimes avoid high variance slots like Irish Luck during my gameplay because at often times even if they yield bigger wins as well as small and moderate wins, a slot like Irish Luck can turn dead cold as they do not give you the bonus as much as other slots. For those of you who don't know what High Variance slots mean is it basically slots that requires a much bigger balance to receive infrequent big wins and to sustain gameplay when playing on slots such as Irish Luck! For Low Variance slots, they are defined as low paying slots that pay much frequently but do not pay bigger wins as with High Variance slots. The good thing about low variance slots is to keep a player playing for a long period of time while keeping their bankrolls to either an even balance or a moderately higher bankroll. This is what I chose to do, play on low variance slots such as Golden Games, Azteca and Gladiator to meet both wagering requirements and to gradually move my balance upward! Once everything came to a delightful end (from wagering) I walked away with $210. I honestly wanted to play higher variance slots but I did not want to risk losing my money since I chose to deposit and gamble small!

My Final words: Riva casino is one of the best and you can try them out with their $20 no deposit offer!!!

My ratings for Riva casino:

Support: 7/10 Could be better
Terms and conditions: 9/10 (I forgot to mention wagering is 30x)
Deposits: 10/10
Withdrawals: 11/10 (Moneybookers)
Payouts: 8/10

Riva casino is definitely one of my favorite casinos. Before i even know for Riva casino i played Riva Poker for several months and won some money there to.

I was easily attracted to Riva casino buy their twenty euro no deposit bonus, so i registered real money account. I was a bit surprised that support asked me for photo id scan in order to get bonus, not many casinos do that but i saw it as a good sign regarding security. Eager to try out payout at this playtech casino i sent them my drivers license scan which they approved in a two business days.

So with my bonus money on account i was on my way to slot tab and i choose a Marvel slots Fantastic four to be exact. I started with very low bets and payout was pretty nice. Not many hours later i had over 150 euro (don't remember exact figure) and was really close to fulfilling bonus wagering requirements. The next day a continued my riva journey with marvel slots again but it was Ironman 2 this time.

I did not manage to win big at this slot but i had 100 euro cleared and ready to be withdrawn. I had to make a small deposit in order to withdraw and i was not worried about that because i knew from riva poker experience that they are pretty safe brand to deposit money. So i deposited twenty five euro with my neteller account. I contacted their support and sent them all my documents for approval. After a few days they asked for some more documents with my address and i sent them a few more. Now i had to wait like fifteen work days for my money to come on my neteller but i had no problem with that.

If you are a fan off playtech try this casino it is safe and games payout is more then fair. Only thing i did not like is too big software and a bit long payout but all other stuff is more than ok. I grade this fine casino 8/10

Riva Casino is very Old and Popular brand in web- They offered playtech software- Old players of course remember their Excelent No deposit promotions with 20 free For all countries with easy rules- Player can withdrawal money earned more then 20 If someone managed Good amount they pay without risk. After some times when they opened this promotions of course now is new terms and conditions and a lot countries is not eligible to this promotions Of course Poland also). But when they open this actions they get massive traffic for all worlds.

I play in riva casino few times. First time without risk with 20 free money - and without success I'm lose this amount. Next time I do deposit 20€ with some bonus - I don't remember exactly because this was long time ago and I also lose. Money. But maybe not all player know but they have very good bonus- invite system for Player (Only depositors) I send invite for my friend - My friend do deposit 40€ (rules inviting system say this is promotions only for depositors and friend must registered from links send to email and do deposit minimum 30€) and I received 50€ Bonus for invite my friend.-Nice Bonus- And from this bonus 25 was real money and 25 bonus money with wagering x 20 - So I Withdrawal 25€ for free and continue play with 20€ x 20.

This was lucky day I managed to finish wagering and win 220 € when I hit in fantastic four close to 200 € in 1.2 € bet - Yeahh I remember this session free spins bonus rounds was amazing and slot pay good.

What I can say more about this place- Live support isn't always available sometimes yes sometimes no -Email support answer in good time. What about Withdrawal time?Hm is to long I was waiting 2 weeks to my withdrawal - but this was long time ago.

How this look now? I dont know -why? Because they send me often deposit bonus promotions but -their rules is a little poor and bonus is not massive - simple other brands have better bonus actions and promotions and if I remember also long withdrawal time - then is no reason to give them next deposit.

Sorry I like Riva casino but other brands have better deposit promotions. New customers can still registered because still is active 20 free - I dont know how now look rules this 20 free because - Poland in now not eligible to use it -and also I already use it Long time ago.

Summary Riva casino is good casino -but withdrawal time is to long.
And Live support isn't available 24/7.

Riva Casino7/10

Several weeks ago I got an e-mail from a long, long forgotten casino, the Riva Casino. Their Casino Manager offered me some extra free cash as a loyalty gift (it’s funny because as I said I have not played there for a while). I did not find any details about this €35 no-deposit bonus so I had to talk with the customer service and their professional yokemate gave me all the infos I needed and at the end of the conversation he kindly noted the e-mail should have included the wagering requirements. He was right the pivot was there condensed in a single sentence. 50x, max. cashout €250, only on slots. The maximum cashout amount was really tempting, wasn’t it? I claimed the bonus and hoped for some luck. The casino itself is a typical Playtech Software user with beautiful, elegant interface and all of its good and bad qualities. One feature that I am missing (and surprisingly it disappeared from some other Playtech casinos which had it) is the detailed bonus section in the Cashier where the player can check where he is at the process of completing the requirements.

I started and later I’m really stuck with the ’Kong the Eighth Wonder of the World’ slot (Could the people at the Playtech give this game even longer name? :)) It is a really unique slot in a way. The game can be played in 2 modes: Jungle Mode and Big City Mode. While the paytable remains the same the differences are only in the symbols. It has lot of great features like Wild Jungle respins, Skull Island Bonus, Wild Kong respins, City Tower bonus. Many, many ways to win. I had some great free spins with good symbol combinations but at the end after completing the restrictions only €17 remained from the no deposit bonus but I think I found a new favourite in the Playtech world.

I like Riva. Great platform and graphics, decent support, problem free (but sometimes slow) withdraw.

I am registered on riva casino for their promo 20GBP. I registered, and send my scan of passport to their support for no deposit. After 3 days of waiting, i receive an email, that they transfer documents to another department. In 3 days more i receive an email, that my no deposit bonus credited. I am happily login my account, and see 20GPB on my account.

I played about 5 hours ago different slots (Great blue, Gladiator, Incridible Hulk, Fantastic Four, Iron man 2, king kong).

After all of it i had on my balance about 200 GBP, and my no deposit bonus was cleared. Than i go to live chat, and ask how i can cashout. They told that i should made deposit with method that i want to cashout 20GBP, and send utility bill to payment department. On cons typed that they had not live chat, but i contact them when played (few month ago), dont know why, may be i am just lucky. Anyway, i deposited 20GBP with my moneybookers account, and send utility bill to them + made cashout 220GBP. After 2 days of waiting i receive an email from payment team that my docs approved. Two days more i receive email that my cashout approved, and next day i receive my cashout 200GBP(unfortunately bonus was non-cashable). But anyway i was happy, i won 200GBP without any risk of my own money.

To robert26, reversing of cashout had every casino, so it does not RIVA casino problem. Its your own problem to keep your account in safe, use antivirus, and made good passwords for emails and casinos(different).So your complaint against them are non-reasonble, and its does not their error that you lost money.

In total, Riva casino has good support, good soft, good games. But cashouts a bit long, but its ok.

Yes of course very nice casino excellent ground and to many games (and fair games- slots to same table games ).

BUT!!! Security and protection have one problem!! This casino have function "money back to account" from withdrawal process without any security reason!! If any cyber thieves hacked your account have chance not withdrawal your money but used your real money (play with this money in real mode)!!

I think that its very big problem!!!
Yes casino guaranty full player's security protection but reality is other!!!
Robert Vrba

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