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Richard Casino

Our Rating CasinoRank
8.2/10
CasinoRank
Player Rating 92 reviews
9/10
92 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • Fast withdrawals
  • Good selection of payment methods
  • Uses Provably Fair technology
What we don’t like
  • Daily withdrawal limits apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Richard Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.richardcasino.com/
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Arabic
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
VIP / Loyalty Program
VIP Program, Loyalty Program
Mobile Apps
IOS, Android

General Information about Richard Casino

Richard Casino is an online casino site owned and operated by Hollycorn N.V, and they are fully licensed and regulated by the Government of Curacao. 

You can log in or register directly through any device, including the latest smartphones and tablets. One account will work seamlessly with any device, and you’ll have access to thousands of games on the web and mobile. The casino supports crypto-friendly games and uses the Provably Fair technology. 

Before you get started at Rochard Casino, don’t forget to check the welcome bonuses we have listed on this page and keep up to date with their latest promotions and offers. The rest of the information you need is in our online casino review below. 

StallCation

Complaints

Read the complaints other players have left for Richard Casino. Learn more about complaints.

Show all complaints
Richard Casino - 12000 CAD being withheld
Thank you for investigating this ordeal I have endured courtesy of incompetence from Richard Casino. This is a particularly scathing report about the operations of this online casino. Note that I have attached only a few screenshots pertaining to this case There is much, much more concerning the absolutely appalling service I have received from Richard Casino's supposed Support.

It all started roughly 120 hours ago when I secured an amazing $11k hit through your casino. It would make complete sense to withdraw the $12000 that was accumulated, right? At that point, I began to assemble all the required documentation to secure this cash out. Driver's license, credit card faces with key information removed, and a bank statement from a favored financial institution. Little did I know that this would be the start of a cycle filled with a process worthy of a Retarded classification.

Being I reside on the family farm here in central Alberta, our standard means of receiving post is via a municipal post office. All mail comes to this box address, and not directly to the farm. Also, since I'm on this farm, there are no utilities bills to my name, and my mobile device doesn't require the civic address. Neither does our pay stubs or tax returns. The only documentation I possess bearing the civic address is a void cheque which was also provided.

According to the Support, the combination of the bank statement and void cheque was insufficient. Even though I also provided a video that showed me leave the house I live in, and show the government-approved civic address sign shown on the void cheque at the end of the farm's lane way. I dealt with about six different "Support" members, each more useless as the one previous. This batch of clowns tried to utilize their flowery political dialect, using words like "frustration" linked my feelings, and "fairness" when attempting to hide behind their Terms & Conditions. When really the emotion was more like rage, and this "fairness" (which by definition means giving somebody what they need) just seems like a convenient excuse to be fraudulent.

Moreover, just this morning (25 September), I got my bank to customize my bank statement with BOTH the mailing and civic address. Once again, the document was rejected by the casino because it still had the box address. When I confronted the Support monkeys they quickly scurried away saying the conversations were "cyclical" in nature.

This is why I am resorting to this now. Not only does resolution have to happen, but other gamers must be forewarned before sinking their first or future deposits into this casino. I want Hollycorn to overhaul the Support within this and other sketchy operations they may possess.
staus Unresolved
$12000

Complaint Statistics

Resolved 1
Avg. Amount $ 4,377
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

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Top reviews from our players

Simple and good casino, I like to spend time in this casino. Just won $1000 and received a withdrawal. I am very happy about it. Verification is simple, RTP is also good, I see no reason to complain. I especially like the Tuesday bonuses because every Tuesday I get 150 free spins for each of my deposits. This is very cool and generous.

So far there are no serious problems that I could notice. I like everything. This is a good casino for me. But this casino is definitely worth trying and figuring out for yourself whether to continue playing at it.

Hi RosaGambling, Thank you for sharing your positive feedback about Richard Casino. We're thrilled to hear that you're enjoying our simple interface, generous bonuses, and efficient withdrawal process. We're always looking for ways to improve our casino, and we appreciate your feedback. Thank you again for your support! Sincerely, RichardCasino

user avatar

Cool casino for daily play. I like to spend several hours on this site every day. Everything is done at a high level. The design and navigation of the site, bonuses, the process of depositing, withdrawing funds and verification are done very qualitatively. I can definitely give this site a high rating. This casino is on my list of favorite sites to play.

The bonus system is sometimes buggy and does not automatically add bonuses to my account after depositing. Fortunately, the support service managers are friendly and always available and always give me such bonuses manually. I don't know why the system sometimes does not issue bonuses automatically, the support agents say that these are some glitches, but they are already solving them. I hope they fix it soon.

Hi Nikkie, Thank you for your positive feedback about Richard Casino. We're thrilled to hear that you're enjoying our overall gaming experience, including the design, navigation, bonuses, deposit/withdrawal process, and verification. We strive to provide our players with a seamless and enjoyable experience, and we're glad that our efforts are reflected in your feedback. We apologize for the occasional glitches in our bonus system that have prevented you from receiving your bonuses automatically. We understand that this can be frustrating, and we appreciate your patience as we work to resolve these issues. Our team of dedicated developers is actively working on identifying and fixing the root causes of these glitches. We are committed to ensuring that our bonus system functions smoothly and consistently, and we expect to have a solution in place soon. In the meantime, we are always happy to manually credit your bonuses to your account. Please don't hesitate to contact our friendly and knowledgeable support team if you encounter any further issues. Thank you again for your understanding and continued support of Richard Casino. We value your feedback and are committed to providing our players with the best possible gaming experience. Sincerely, RichardCasino

user avatar

I want to leave my review about this cool casino. Just received my first withdrawal. I haven't been gambling here for a long time, I only made 8 deposits, but I've already won a good amount and received my funds. I played in my old casino for a whole year, but I got bored of it and decided to find something new. Fortunately, I came across Richard. Here at that moment there was an opportunity to get special bonuses for Halloween, so I am very glad that I got here. I had no problems with verification or entering funds, I recommend it.

There are no problems, but when I wanted to withdraw funds to cryptocurrency, I received a message that since I made a deposit through a credit card, I can only withdraw money to a credit card. This is not a problem for me, but you should remember that if you want to withdraw funds to cryptocurrency, you should make deposits via cryptocurrency as well.

Hi RobertClaus, Thank you for sharing your positive experience with Richard Casino. We're delighted to hear that you've had a smooth and enjoyable time with us, and that you're happy with your first withdrawal. Currently, we require players to withdraw funds using the same payment method they used to make their deposits. This is a standard practice in the online gaming industry, and it helps us to prevent fraud and ensure the security of our players' funds. Thank you again for your feedback and support. We're committed to providing our players with a fair, safe, and enjoyable gaming experience. Sincerely, RichardCasino

user avatar

I am new to this casino but I like everything very much. There are very good bonuses here, and this is the main aspect for me when choosing a casino. Already on my third deposit I received 150 free spins bonus. Everything works correctly and without glitches, I like to play in this casino. I have also already won and withdrawn and received my funds without any problems. I hope my review will be useful to people who are looking for a new casino to play.

The casino does not have a phone call feature, which is a bit of a shame. But Live Chat works 24/7 and managers always help, so calls are possible and not mandatory. I can't find any serious problem with this casino, I hope I won't find it in the future.

Dear SamuelSkabi, Thank you for your positive review of our casino! We are so glad to hear that you are enjoying your experience with us, and that you are impressed with our bonuses, withdrawal process, and customer support. We understand that you would like us to offer a phone call option for customer support. We appreciate your feedback, and we will definitely consider adding this feature in the future. However, for now, we are confident that our 24/7 live chat can provide you with the same level of prompt and helpful support. We are also glad to hear that you are a fan of our bonuses. We are always looking for ways to improve our bonus program, and we are committed to providing our players with a variety of exciting and rewarding promotions. Thank you again for your feedback. We value your business and we are committed to providing you with the best possible experience. Sincerely, RichardCasino

user avatar

I had my own casino in which I played every day and spent probably $50k in six months. After I made deposits for several days without bonuses and contacted support for a bonus and was slapped by them with a refusal of the loyalty bonus, I decided that this was the end and I started looking for another site to play. Fortunately, I came across Richard on the recommendation of a friend. There are so many games that you can definitely find the one you like. I have already won the jackpot here several times and received funds after a quick verification. I have also met the VIP manager and I like their communication and attitude towards the players. I have only positive impressions.

The support managers have never given me more than 100 free spins at a time. Considering the amount I deposit in this casino, it was possible to issue larger bonuses. Of course, they can issue several bonuses, for example 3 times 100 free spins and you will get 300 in total, but I like to receive big bonuses at once and not several small ones. Hopefully they will fix this in their system.

Dear Mikey800, Thank you for your feedback on our casino. We appreciate your honesty and your willingness to share your thoughts with us. We have a team that is dedicated to reviewing and approving bonus requests. We understand that you would prefer to receive large bonuses at once, and we believe that it is important to offer a variety of bonus options to meet the needs of all of our players. We are always looking for ways to improve our bonus program, and we will take your feedback into consideration. Thank you again for your support. We value your feedback and we are committed to providing our players with the best possible experience. Sincerely, RichardCasino

user avatar

I want to tell you my story of getting to know Richard Casino. It was 4 months ago, I met up with my old friend and we decided to have some fun and play slots. He suggested this casino to me because he had already been playing there for a while and was happy with it. I agreed and have never regretted it. We won 1000 EUR that night from just a 100 EUR deposit and were able to continue our entertainment. I can definitely say that this casino has fast payouts and a wide range of deposit methods, the RTP is also nice. I recommend.

Dear HasirNarim, Thank you for sharing your wonderful story with us! We are thrilled to hear about your exciting win at Richard Casino and your overall positive experience with our platform. It's heartwarming to know that you had such a memorable time playing slots with your old friend. We take pride in offering our players a seamless gambling experience with fast payouts, a wide range of deposit methods, and competitive RTP rates. Your positive feedback is a testament to our commitment to providing our valued players with the best possible gaming experience. Thank you again for recommending Richard Casino. We appreciate your support and look forward to welcoming you back for many more exciting wins! Sincerely, RichardCasino

user avatar

Pretty good casino to play. This is a new site compared to some of the bigger and older casinos, but I like their concept. It's easy to see that they care about the players. If I don't get the bonus I contact support and they always issue it manually without any bullshit. I think this casino will eventually become a leader and reward their old VIP players well. So far I have only positive reviews. I hope my review will help you when choosing a casino.

Sometimes you have to wait for a response from the VIP manager for several hours. But it is good that the live support service works around the clock.

Dear AaronMaster, Your feedback is important to us. We appreciate your faith in our casino. We strive to meet your expectations and provide you with only positive emotions from using our site. Feel free to contact our support team if needed. Best regards, RichardCasino

user avatar

I have a lot of casino experience and was looking for a new site to diversify my gameplay. I'm so glad I found Richard Casino. Firstly, it is very intuitive, it is easy for me to navigate through it. Also, very generous loyalty bonuses. Believe me, I've played in many casinos and I don't remember where the loyalty bonuses were as generous as in Richard casino. None of my deposits were left without a bonus. In addition, I like fast payouts. I ordered my first withdrawal and received my funds within an hour without any verification or uploading of documents. Looks like a contender for my new permanent casino to play.

In order to receive a no-deposit bonus for registration, you need to do some actions with email and phone number verification. Other than that, I can't say anything bad. It is worth playing for a longer time to find some disadvantages of this site.

Dear ChampMike, Your feedback is important to us and we appreciate it. We are glad that we were able to provide you with the gameplay you were looking for. We try to make our site better every day in order to provide the highest quality services. If you have any problems or questions, please do not hesitate to contact our support team. Thank you for your cooperation. Best regards, RichardCasino

user avatar

I started playing at this casino not so long ago, but I can already draw some conclusions. First of all, they have a friendly support team, they were the first ones I dealt with at this casino when I came to claim my sign-up bonus. I received 100 bucks from this bonus and successfully withdrew it within a few hours. Then I decided to make my first deposit, for which I got +100% and 100 spins, and won another 500 bucks from that! Which I also withdrew quickly. So I can say that in this casino you have a very good chance of winning. The main advantages are a support team, a high chance of winning, and fast payouts.

Dear AllenGambling. We sincerely appreciate such a positive review of our casino! We are very pleased to hear such kind words about our casino. We will do our best to improve your gaming experience on our website. Wishing you a wonderful game and great wins! Best regards, RichardCasino

user avatar

I can confirm, that this casino is fantastic! I've managed to win over $500 with just a $20 minimum deposit. It's unbelievable! The slots' rtp is impressively high.

Dear monica_moorelol, We appreciate your feedback! We are happy to hear that you have been so lucky at our casino! We wish you luck and success in all your endeavors! Best regards, RichardCasino

user avatar

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