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Richard Casino

Our Rating CasinoRank
8.2/10
CasinoRank
Player Rating 92 reviews
9/10
92 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • Fast withdrawals
  • Good selection of payment methods
  • Uses Provably Fair technology
What we don’t like
  • Daily withdrawal limits apply
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Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Richard Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.richardcasino.com/
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Arabic
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
VIP / Loyalty Program
VIP Program, Loyalty Program
Mobile Apps
IOS, Android

General Information about Richard Casino

Richard Casino is an online casino site owned and operated by Hollycorn N.V, and they are fully licensed and regulated by the Government of Curacao. 

You can log in or register directly through any device, including the latest smartphones and tablets. One account will work seamlessly with any device, and you’ll have access to thousands of games on the web and mobile. The casino supports crypto-friendly games and uses the Provably Fair technology. 

Before you get started at Rochard Casino, don’t forget to check the welcome bonuses we have listed on this page and keep up to date with their latest promotions and offers. The rest of the information you need is in our online casino review below. 

StallCation

Complaints

Read the complaints other players have left for Richard Casino. Learn more about complaints.

Show all complaints
Richard Casino - 12000 CAD being withheld
Thank you for investigating this ordeal I have endured courtesy of incompetence from Richard Casino. This is a particularly scathing report about the operations of this online casino. Note that I have attached only a few screenshots pertaining to this case There is much, much more concerning the absolutely appalling service I have received from Richard Casino's supposed Support.

It all started roughly 120 hours ago when I secured an amazing $11k hit through your casino. It would make complete sense to withdraw the $12000 that was accumulated, right? At that point, I began to assemble all the required documentation to secure this cash out. Driver's license, credit card faces with key information removed, and a bank statement from a favored financial institution. Little did I know that this would be the start of a cycle filled with a process worthy of a Retarded classification.

Being I reside on the family farm here in central Alberta, our standard means of receiving post is via a municipal post office. All mail comes to this box address, and not directly to the farm. Also, since I'm on this farm, there are no utilities bills to my name, and my mobile device doesn't require the civic address. Neither does our pay stubs or tax returns. The only documentation I possess bearing the civic address is a void cheque which was also provided.

According to the Support, the combination of the bank statement and void cheque was insufficient. Even though I also provided a video that showed me leave the house I live in, and show the government-approved civic address sign shown on the void cheque at the end of the farm's lane way. I dealt with about six different "Support" members, each more useless as the one previous. This batch of clowns tried to utilize their flowery political dialect, using words like "frustration" linked my feelings, and "fairness" when attempting to hide behind their Terms & Conditions. When really the emotion was more like rage, and this "fairness" (which by definition means giving somebody what they need) just seems like a convenient excuse to be fraudulent.

Moreover, just this morning (25 September), I got my bank to customize my bank statement with BOTH the mailing and civic address. Once again, the document was rejected by the casino because it still had the box address. When I confronted the Support monkeys they quickly scurried away saying the conversations were "cyclical" in nature.

This is why I am resorting to this now. Not only does resolution have to happen, but other gamers must be forewarned before sinking their first or future deposits into this casino. I want Hollycorn to overhaul the Support within this and other sketchy operations they may possess.
staus Unresolved
$12000

Complaint Statistics

Resolved 1
Avg. Amount $ 4,377
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

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Top reviews from our players

I have had a really great experience with Richard Casino so far. The registration process was fast and easy, and I quickly found many exciting games to play. The website runs smoothly, the bonuses are attractive, and the free spins are a nice extra. What I appreciate the most is the friendly support team, who are always available and helpful whenever I have questions. Withdrawals are also reliable and processed without unnecessary delays. Overall, I feel safe and entertained while playing here, and I can honestly recommend Richard Casino to other players who are looking for a trustworthy and fun online casino.

One thing I really dislike about Richard Casino is that some promotions have very high wagering requirements. It makes it harder to enjoy the bonuses fully.

Dear Vladan008, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear you’ve had such a positive experience with us - from the smooth registration and exciting games to our bonuses, free spins, and friendly support team. It’s wonderful to know you feel safe and entertained while playing with us. We also appreciate your honest feedback about the wagering requirements on some promotions. We understand how that can affect the overall experience, and we’ll make sure to share your comments with our team as we continue to review and improve our bonus offers. Thanks again for your trust and recommendation! Best regards, Richard Casino Team

user avatar

I love this casino, it’s fun and I love playing book of skulls it my favorite game. I am satisfied with this Casino. I love playing all the games in there. Plus ,I love the fast service

I would like to see more bonus and free spins. I don’t like the slow withdrawals. I like to see more games in this casino, I don’t like that the activation for applying for this casino is hard

Dear Angelastenne1, Thank you so much for sharing your feedback — we’re thrilled to hear how much you enjoy playing our games! It’s great to know you’re having fun and appreciate our fast service. We also truly value your suggestions about more bonuses and games, as well as your comments about withdrawals and the activation process. Your feedback helps us improve and provide a better experience for all our players. Thanks again for being part of our community. Best regards, Richard Casino Team

user avatar

I recently signed up to this casino but so far I am pleased! Has great welcome bonuses and loyalty rewards, all the best gaming providers and the chat support is very friendly and helpful.

Well I don't have any negative comments to say about the casino at all so far so good! I haven't yet made a deposit or requested a withdrawal but I presume the helpful team will be very helpful with any problem that may arise.

Dear Tiahart549, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying our welcome bonuses, loyalty rewards, and game selection — and it’s great to know our chat support team has made a positive impression too. We appreciate your trust and kind words, and we’ll be here to help every step of the way once you’re ready to make a deposit or withdrawal. We’re so glad to have you with us! Best regards, Richard Casino Team

user avatar

I really enjoy the user-friendly interface and smooth gameplay experience. The selection of games is diverse, with new titles added frequently. Withdrawals are processed relatively quickly, and customer support has been responsive and helpful when needed. I also appreciate the generous bonuses and promotional offers that keep things exciting.

Sometimes the wagering requirements on bonuses can be a bit too high, making it difficult to cash out winnings. I’ve also noticed occasional lags during peak hours, which can be frustrating. A few more payment options would be a great improvement.

Dear mhand132, Thank you so much for taking the time to share your detailed feedback. We’re delighted to hear that you’re enjoying our interface, game selection, and quick withdrawals. It’s also great to know our bonuses and support team have made a positive impression! We really appreciate your honest insights about the wagering requirements and payment options. Your feedback helps us continue improving — we’re always working on enhancing our platform to provide an even smoother and more rewarding experience for our players. Thanks again for being part of our community and for helping us grow! Best regards, Richard Casino Team

user avatar

There is very fast withdrawals and 24/7 live support that actually helps you. I also love the variety of games and slots you really get the number one all in one casino and you can tell they really care about there players and the outcomes they receive

Dear Dayday1844, Thank you so much for your fantastic feedback! We’re thrilled to hear you’re enjoying our fast withdrawals, live support, and wide variety of games. It’s wonderful to know that our efforts to truly care for our players are shining through. We’re so grateful to have you as part of our community and keep delivering the best experience! Best regards, Richard Casino Team

user avatar

I have registered a few months ago and I can say that this casino offers the best customer service ever! The games are also great and they have lots of bonuses ❤️❤️ love this casino!!!

Dear Noemydrp, Thank you so much for your kind words and for being with us these past few months! We're absolutely thrilled to hear that you’re loving the games, bonuses, and especially our customer service — that truly means a lot to us! We’re so happy to have you as part of our community, and we look forward to bringing you even more great experiences ahead! Warm regards, Richard Casino Team

user avatar

I like their variety of games, especially live games. My favorite one is: Adventures beyond Wonderland, so it is perfect! They also have great customer service, and they are fast and very helpful!

Dear Master69Gold, Thank you for the lovely feedback! We're so happy to hear you're enjoying our variety of games — especially Adventures Beyond Wonderland. It's also wonderful to know that our customer service team has been fast and helpful for you. We truly appreciate your support and hope you continue having an amazing time with us. Warm regards, Richard Casino Team

user avatar

I love how fast the customer service is! They are always so friendly and get the job done quickly! Not only that but the bonuses are straight forwards and there’s no trying to figure out how to claim bonuses. A really great easy casino

Dear Sam8494, Thank you so much for your kind words! We're thrilled to hear that our customer service team has been fast, friendly, and efficient — that’s exactly what we aim for. We're also glad you find our bonuses easy to understand and claim — simplicity and transparency matter to us. Thanks again for your support, and we’re so happy you’re enjoying your time with us. Warm regards, Richard Casino Team

user avatar

I love how many bonuses I'm able to collect with just a simple deposit and the freebies that continuously surprise me in a weekly basis. I love the fast withdrawal process and the extra-friendly customer support team.

I dislike the lack of game choices I'd live to see a lot more viriety and assorted amount of bonuses and a range of different spin bonuses with and without deposits

Dear KassandraAnne, Thank you for your wonderful feedback! We’re glad to hear you enjoy the bonuses, fast withdrawals, and friendly customer support — we work hard to make sure you have a great experience. We appreciate your suggestion about increasing game variety and offering a wider range of bonuses, including different types of spin bonuses. Your input is very valuable, and we’ll be sure to share it with our team as we continue to improve. Thanks again for being with us, and we hope you keep having fun and winning! Warm regards, Richard Casino Team

user avatar

Richard casino is one of the best online gambling sites heaps of big wins and awesome slots. The team over at Richard casino are always there to help every way they can witch is why I love the site.

Dear Ging420, Thank you so much for your kind words! We’re thrilled to hear about your big wins and that you’re enjoying our awesome slots. It’s wonderful to know that our team has been helpful and supportive — we’re here to make your experience the best it can be. We really appreciate your loyalty and look forward to many more great moments together. Warm regards, Richard Casino Team

user avatar

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