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Richard Casino

Our Rating CasinoRank
8.2/10
CasinoRank
Player Rating 92 reviews
9/10
92 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • Fast withdrawals
  • Good selection of payment methods
  • Uses Provably Fair technology
What we don’t like
  • Daily withdrawal limits apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Richard Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.richardcasino.com/
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Arabic
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
VIP / Loyalty Program
VIP Program, Loyalty Program
Mobile Apps
IOS, Android

General Information about Richard Casino

Richard Casino is an online casino site owned and operated by Hollycorn N.V, and they are fully licensed and regulated by the Government of Curacao. 

You can log in or register directly through any device, including the latest smartphones and tablets. One account will work seamlessly with any device, and you’ll have access to thousands of games on the web and mobile. The casino supports crypto-friendly games and uses the Provably Fair technology. 

Before you get started at Rochard Casino, don’t forget to check the welcome bonuses we have listed on this page and keep up to date with their latest promotions and offers. The rest of the information you need is in our online casino review below. 

StallCation

Complaints

Read the complaints other players have left for Richard Casino. Learn more about complaints.

Show all complaints
Richard Casino - 12000 CAD being withheld
Thank you for investigating this ordeal I have endured courtesy of incompetence from Richard Casino. This is a particularly scathing report about the operations of this online casino. Note that I have attached only a few screenshots pertaining to this case There is much, much more concerning the absolutely appalling service I have received from Richard Casino's supposed Support.

It all started roughly 120 hours ago when I secured an amazing $11k hit through your casino. It would make complete sense to withdraw the $12000 that was accumulated, right? At that point, I began to assemble all the required documentation to secure this cash out. Driver's license, credit card faces with key information removed, and a bank statement from a favored financial institution. Little did I know that this would be the start of a cycle filled with a process worthy of a Retarded classification.

Being I reside on the family farm here in central Alberta, our standard means of receiving post is via a municipal post office. All mail comes to this box address, and not directly to the farm. Also, since I'm on this farm, there are no utilities bills to my name, and my mobile device doesn't require the civic address. Neither does our pay stubs or tax returns. The only documentation I possess bearing the civic address is a void cheque which was also provided.

According to the Support, the combination of the bank statement and void cheque was insufficient. Even though I also provided a video that showed me leave the house I live in, and show the government-approved civic address sign shown on the void cheque at the end of the farm's lane way. I dealt with about six different "Support" members, each more useless as the one previous. This batch of clowns tried to utilize their flowery political dialect, using words like "frustration" linked my feelings, and "fairness" when attempting to hide behind their Terms & Conditions. When really the emotion was more like rage, and this "fairness" (which by definition means giving somebody what they need) just seems like a convenient excuse to be fraudulent.

Moreover, just this morning (25 September), I got my bank to customize my bank statement with BOTH the mailing and civic address. Once again, the document was rejected by the casino because it still had the box address. When I confronted the Support monkeys they quickly scurried away saying the conversations were "cyclical" in nature.

This is why I am resorting to this now. Not only does resolution have to happen, but other gamers must be forewarned before sinking their first or future deposits into this casino. I want Hollycorn to overhaul the Support within this and other sketchy operations they may possess.
staus Unresolved
$12000

Complaint Statistics

Resolved 1
Avg. Amount $ 4,377
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

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Top reviews from our players

It's definitely the best casino I've ever played. I registered at Richard Casino when I broke my leg and was in the hospital for a month. It was playing at this casino that helped me to brighten up my time there. I really liked the selection of games I saw there, especially the Wolf Gold game, I recommend it to everyone. I was also pleasantly surprised by the speed of payouts, which is why I was able to easily pay my hospital bill. I really love this casino.

Dear DaltonJack, Thank you for your feedback! We are thrilled to hear that our work has helped you through such a difficult time. We will do our best to continue to provide you with the best gaming experience possible! We wish you health and good luck! Kind Regards, RichardCasino

user avatar

I absolutely love this online casino! The game selection is fantastic, and the user interface is so easy to navigate. The bonuses and promotions add extra excitement to my gaming experience, and the customer support team is always quick to assist whenever I have questions. I've had some great wins here, and the withdrawal process is fast and hassle-free. Highly recommend this casino for anyone looking to have a great time and potentially win big!

Dear rickmanth, We are incredibly grateful for your feedback! We are glad you had a positive experience at our casino. And we'll do our best to provide you with an even better time on our website. Wishing you continued fun and success in all your next games. Warm regards, Richard Casino

user avatar

I'd like to mention that Customer support at Richard Casino deserves a special mention. Whenever I had a question or needed assistance, their support team was prompt, friendly, and knowledgeable. They were available around the clock, ensuring that my queries were resolved promptly and efficiently. The level of care and attention provided by the support staff truly exceeded my expectations. Give it a try!

Dear evansalbert721, Thank you so much for your kind words and positive review! We're thrilled to hear that you had a fantastic experience at our online casino. Your satisfaction is our top priority, and we look forward to providing you with more enjoyable gaming sessions in the future. If you have any questions or need assistance, feel free to contact our friendly customer support team. Happy gaming!

user avatar

Guys, my time spent at your online casino was nothing short of fantastic. The combination of an impressive game selection, excellent customer service, top-notch security, and enticing promotions makes your casino a top choice for any avid online gambler. I totally recommend this casino!

Dear babellojames, Our team is grateful for such a high rating of our casino from you. We are very happy to know that you have enjoyed playing our games and hope you continue receiving unforgettable impressions and emotions from the playing process in our casino. Our team sincerely appreciates your kind words about the high level of our service, as we are working hard to make it even better for our players. We wish you amazing emotions in our casino and continue getting incredibly big winnings! Kind Regards, RichardCasino

user avatar

I'm from Ukraine, but live in Denmark. So when I was in Copenhagen, I started to gamble. I truly had the pleasure of exploring the exciting world of online gambling, and I must say, it exceeded all my expectations. The bonuses and promotions are truly enticing. From generous welcome offers to exciting loyalty programs, they continuously reward players for their loyalty and engagement. The wagering requirements were fair, and I appreciated the transparency in their terms and conditions. Also, Casino offers a great and helpful support team 24/7! 10 our 10!

Dear marta_barann, We are delighted to hear that you had a positive experience while engaging with our online casino. At Richard Casino, we strive to provide our players with the best possible gaming experience, and your feedback validates our efforts. It is through valuable feedback like yours that we can continue to enhance and improve our services. We look forward to serving you and providing you with exceptional gaming experiences in the future. Wishing you continued fun and success in all your endeavours. Warm regards, Richard Casino

user avatar

Hello everyone! Richard Casino boasts an impressive array of options to cater to every gambler's taste. Whether you're a fan of classic table games or seek the thrill of modern slot machines, this establishment leaves no stone unturned. The diverse selection of games, all meticulously maintained and featuring cutting-edge technology, ensures an unforgettable gaming experience. Good graphics and seamless gameplay only serve to enhance the immersion, making it difficult to tear yourself away from the action. Totally recommend!

Dear tudorpopu, We sincerely appreciate your feedback and for taking the time to share your experience. Your words will undoubtedly inspire others to explore our online casino and have a great time. If there is anything else we can assist you with or if you have any further suggestions, please do not hesitate to contact our customer support team. Wishing you continued fun and success in all your endeavours. Kind regards, Richard Casino

user avatar

I registered at Richard casino and received no deposit-free spins for registration, which I successfully wagered and after making a deposit I received my winnings, my account was quickly verified, and the withdrawal of connections also turns on very quickly. I really liked the attitude to the client and the high blood solutions to any issues. Conditionally 10!

Dear wellingtonchris, Thank you so much for your feedback! We’re very happy you enjoyed your experience and can’t wait to have you back. Thanks again for the review and for being such a great customer. Best regards, RichardCasino

user avatar

Actually this casino is good enough to play at! It offers a lot of the bonuses, I can use some deposit bonuses every day, also I can receive non-deposit bonuses if I ask customer service for them. I have won almost 500$ from 20$ first deposit ;)

Dear kate.lawrence0011, We sincerely appreciate such a positive review of our casino! Thank you for your kind words about our site and the selection of games. Our team would also like to express our gratitude for the wonderful feedback! We do our best to provide our players with an excellent service. Stay tuned for something new! Wishing you a wonderful game and great wins! Warmest regards, RichardCasino

user avatar

Actually, this is an excellent casino with the best games and I find it easy to win. Cashout process is very quick and staff is incredible. I usually get bonuses every time I ask. And they levelled me up to VIP status where you actually feel like you a very important player.

It's my preferred casino to play at the moment and I played most all of them.

Stay Awesome!

Dear brauroshking, Thank you so much for taking the time to write us such a positive review! We are glad you had an enjoyable experience at our casino. It is great to hear that you love our staff and the promotions we offer. It is incredibly pleasing to hear that you have rated our casino so highly. Please accept our gratitude in this respect, and we look forward to seeing you again and again at our casino. Providing the best experience for you is our top priority. Wishing you luck and fortune always! Warmest regards, RichardCasino

user avatar

Hi everybody! I just want to share my experience with this casino. I created an account not long time ago and figured out, that no deposit bonuses are not eligible for my country. I was upset of course, but then I decided to try playing on real funds. And it was the right decision, as I won quite a big amount recently. I am surprised by how interesting and creative bonuses are offered here! Support is available 24/7. And verification for withdrawal took less than an hour! I totally recommend this casino! Will definitely continue.

Hi maria_meiher92, Our team is grateful for such a high rating of our casino from you. We are very happy to know that you have enjoyed playing our games and hope you continue receiving unforgettable impressions and emotions from the playing process in our casino. Our team sincerely appreciates your kind words about the high level of our service, as we are working hard to make it even better for our players. We wish you amazing emotions in our casino and continue getting incredibly big winnings! Kind Regards, RichardCasino

user avatar

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