General Information about Richard Casino
Richard Casino is an online casino site owned and operated by Metlait SRL and they are fully licensed and regulated by the Government of Anjouan.
You can log in or register directly through any device, including the latest smartphones and tablets. One account will work seamlessly with any device, and you’ll have access to thousands of games on the web and mobile. The casino supports crypto-friendly games and uses the Provably Fair technology.
Before you get started at Richard Casino, don’t forget to check the welcome bonuses we have listed on this page and keep up to date with their latest promotions and offers. The rest of the information you need is in our online casino review below.
Payment Information and Options at Richard Casino
When it comes to payments, the casino is home to an excellent selection of deposit and withdrawal options. It’s also a casino that accepts crypto, supporting options including Dogecoin, Bitcoin and Litecoin.
The minimum and maximum withdrawal amounts are $20, and if there are any fees, it will depend on your currency and payment method. Some options are free, but some may charge a small fee. You will find this information when you open the cashier from a registered account.
The maximum withdrawal amount is €10,000 per week and €30,000 per month. You can also withdraw a maximum of €4,000 per day. However, if you have earned a VIP status, there may be exceptions to these limits.
If you win over €30,000, it could be split until monthly payments, except for progressive jackpots, which are paid in full. The casino aims to process withdrawals as quickly as possible. In some cases, and depending on the payment method, it could be instant. However, this does not include the verification of documents.
Customer Support at Richard Casino
If you need help, there are three ways to contact the casino; live chat, email or get answers through the FAQ page.
The quickest way to get help is through the live chat feature, which is open 24/7. There is no live chatbot, so you will be transferred to an agent when one is available. Usually, this is instant, or there may be a slight wait during busy periods, but a few minutes at maximum.
Live chat agents primarily support the English language. However, if you help in any other language, they can use a translator to assist you further.
Most answers and concerns can be dealt with in live chat, but if you need to speak to the casino another way, you can email them 24/7. You can email them directly or use the email form in the support section, filling in as much information about the issue as possible.
If you have a more common question, it’s worth checking the FAQ page for topics surrounding payments, your account, security and responsible gambling.
Games at Richard Casino
The casino is home to a multitude of gaming providers, so you have plenty of online slots and table games to choose from. If you‘re from an eligible country, you can also check out the collection of bonus buy games.
The games lobby is basic but has all the necessities you need. You can list the gaming providers to allow you to select them individually, but you cannot select them simultaneously. Either way, you can select your favourites to help narrow the search results.
You can also use the search engine if you know what games you want to play. This is a great feature to cut out time and lets the casino pinpoint games quicker.
You can also visit the live casino if you prefer the buzz of betting against real players or croupiers. You can join the live environment with various games from live providers, including Lucky Streak, Pragmatic Play Live and more.
Richard Casinos Commitment to Responsible Gambling
The casino promotes responsible gambling, and keeping track of the time and amount of money you spend at the casino is always useful.
To assist you in gambling responsibly, the casino has a Personal Limits feature which is available when you register and log into your account. You can limit the amount you deposit, lose, wager and spend. Customer service can help you set the limits if you’re unsure how to set them.
You can amend these limits at any time, but if you want to increase a limit, it will only happen after the previous limit has expired to avoid rash decisions.
You can also self-exclude for a definite period of time. Your account will be disabled, and you cannot deposit or withdraw. If you want to limit the amount of time you spend gambling, you can set the limit from the period of 6 to 1000000 minutes.
I created an account several weeks ago, and now can tell that it's one of the best casinos I've played in. Quick withdrawals, nice and polite support, interesting bonuses. I have no doubts that I hit a jackpot here ;) Totally recommended!