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Pocket Play Casino

1
CasinoRank
7
Player rating 1 review
Complaint response 5 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to leading software companies
  • Live chat is open 24/7
  • Mobile friendly games
  • Multilingual live chat
What we don’t like
  • Multiple country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German

Established

2020

Licences

Curacao

Affiliate Program

Casino Type

Instant Play, Mobile, Crypto Casino

Deposit Methods

Visa, MasterCard, Skrill, Neteller, Trustly, Payz, Interac, MuchBetter, Klarna Instant Bank Transfer, Bank Wire Transfer, inpay, Neosurf, Bitcoin, MiFinity, Jeton

Currencies

Euros, Canadian dollars

Withdrawal Methods

Bank Wire Transfer, Visa, MasterCard, Skrill, Neteller, Payz, Interac, MuchBetter, MiFinity, Jeton Wallet, Neosurf

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 1-5 days
Cheques: Not offered
Card Payments: 1-5 days
Pending Time: 24 hours

Withdrawal Limit

EUR 5,000 per day, EUR 10,000 per week, EUR 20,000 per month

Software

NetEnt, Games Global, Play'n GO, Pragmatic Play, Big Time Gaming, Thunderkick, Nolimit City, Sthlm Gaming, Elk Studios, Relax Gaming, Quickspin, Lightning Box, NextGen Gaming, 2 By 2 Gaming, Just For The Win, Skywind Group, iSoftBet, PariPlay, Evolution Gaming

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Pocket Play Casino is an online casino where members can enjoy a range of games from several of the industries most well known vendors such as Play’n GO, Microgaming, NetEnt, Thunderkick and Quickspin. The site is available in English and German and can be enjoyed instantly through most web and mobile browsers. Pocket Play Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Algeria, Belgium, Denmark, France, Latvia, Pakistan, Panama, Serbia, Romania, the United States and the United Kingdom. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

The casino is home to a large number of video slots so players will have plenty to choose from and since there are some of the most popular names in the industry here, players are in for a treat. Filtering options are somewhat limited which means players may have to browse until they find the games they like. Or if players know the name of the game or provider they can use the search function to find them, almost instantly. Titles here include the Book of Dead Slot, Reactoonz 2 Slot, Mustang Gold Slot, Pirate Gold Slot and Poltava Slot

There are lots of table games here too which are perfect for players who enjoy card and dice games. There are games of Blackjack, Roulette and Poker with various versions of each game available to suit every player's needs. Some tables are even themed for extra entertainment. 

Players who like card games may also enjoy the casinos assortment of video poker titles. Again there are lots to choose from which include Deuces and Joker, Jacks or Better and Deuces Wild. 

Live Casino

In the live casino players will enjoy yet more games only these are hosted in a live studio with real life croupiers. Games include Live Baccarat, Live Blackjack and Live Dream Catcher and betting limits will apply to these kinds of tables. Some of the games are open around the clock in order to cater for different time zones. 

Mobile Gaming

Pocket Play Casino is also available on the go through virtually any mobile device which includes most smartphones and tablets. Players will be able to access the casino through their mobile browsers so they won’t need to download an app. There are hundreds of games available just like the web version. 

Support

Anyone who needs help and assistance can contact the casino's customer support team using their live chat facility which is open 24 hours a day, 7 days a week. Live chat offers support in both English and German. Players can also email the casino should they need further assistance.

Security and Fairness

When it comes to security the casino takes this seriously which is why they use encryption and firewall methods. This means that players' personal information and financial transactions will be kept safe at all times. 

They also use a random number generator to keep their games fair. This means games results will always be random and have not been manipulated. 

Player Reviews

7
1 review
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Date
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Player rating
norgetroll
April 16, 2021
7

LiveChat and support have been phenomenal good. Had a win, and it took a long time, relatively, before I finally got my win. This was not on the casino's side, but somewhere between them and my bank due to a bank transfer. All the games you're looking for.

And since it took so long, I got a small bonus.

Too long time before I got my win using a bank transfer. Cashout 8. April, on my account 16.April. Guess I'm used to having it take just in hours, but. That said, the casino claim they sent it straight away, so I guess I trust them, and that it was the money transmitter responsible for my cash too long

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