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Editor’s View
PlayOJO Casino is active in different markets and it’s been popular in the UK for a while. The casino offers unique promotions to players, while there is a decent number of casino games you can access.
The website has a modern look and you can easily access different lobbies and enjoy your favourite titles. Make sure to check out OJO’s specials for additional perks.
- 0-24 withdrawal timeframe
- Multiple reputable licences
- Over 8,900 games
- You need to be registered to use support
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UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Ontario Visitors: 19+. T&C Apply. Play Responsibly.
PlayOJO Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About PlayOJO Casino
If you’re looking for online casino sites in the UK, PlayOJO is licensed and registered by the UKGC and attracts new players with unique bonus offers. Additionally, the online casino has multiple other licences, including the one from MGA and AGCO.
Depending on the country you’re coming from, there might be slight changes in bonus offers, payment options and general Terms and Conditions. To register at PlayOJO Casino, you’ll need to provide your phone number and other details, but if you already have an account on any other SkillOnNet casino, you’ll be able to use quick registration.
Being a member of PlayOJO has a lot of perks, but there are some downsides you should know about, too. With the CasinoRank of 6.7, PlayOJO is a decent casino to join, but read our expert casino review to learn more about it.
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at PlayOJO Casino
PlayOJO Casino allows different payment options, all of which are listed in our Payments tab. Deposit and withdrawal methods may vary between different countries.
The minimum deposit is €10 or equivalent. Players will receive email confirmation of the transaction after each deposit. There is no minimum withdrawal amount, but the casino may send a check for all withdrawals below €5.00.
For wins over €5,000 or equivalent as well as jackpot, the withdrawals may take longer due to extra steps the casino takes to verify the win and ensure everything’s in order. There aren’t any fees for debit cards and online wallets, but you’ll have to pay €10 for wire transfer withdrawals up to €500.
Games at PlayOJO Casino
A wide range of games can be found at PlayOJO Casino, with progressive jackpot slots being some of the go-to for the majority of players. The slots are divided into different categories and you can use the search bar to find your favourite titles or make the most out of advanced search.
Demo isn’t available, so to access any casino games, you must become a member. Other games include online blackjack, roulette, other table games and live casino games.
The casino features OJO’s Specials that include The OJO Wheel and Prize Twister where you can test your luck as well as the Hot or Cold feature that shows which games are paying more and which aren’t popular at the moment. There are also OJO Levels, which is a kind of a loyalty program that helps you unlock additional prizes.
PlayOJO Casino’s Commitment to Responsible Gambling
PlayOJO Casino has several responsible gambling tools that help players stay in control of their spending. You can set deposit and time session limits within your account, while there’s also a reality check tool to help you keep track of your time spent online.
Additionally, players can take a self-assessment test and can take breaks or self-exclude from the casino. PlayOJO is registered with GAMSTOP, making it safe for gamblers around the UK. To access the website, you must be at least 18 years old.
Customer Support at PlayOJO Casino
PlayOJO Casino offers customer service via email and live chat. There are also FAQs on the website, which can be helpful for newcomers.
Email is open to everyone, whereas live chat is available only to registered users. The live chat works 24/7. However, you may need to wait a while before someone replies to your query.
Complaints
Read the complaints other players have left for PlayOJO Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
No wagering on bonuses is nice but see below. Good selection of games.
Fees on deposits, this should not be charged to the customer. Any business using a payment processor has to pay fees it is a cost of doing business.
Re the no wagering, try taking them up regularly on their kickers especially the ones that trigger spins on the ojo wheel. Win a few times and withdraw and all of a sudden the better kickers stop appearing. You end up with three kickers a day which are all low value or their "tournaments".
Finally video poker deuces wild they have severely hit the payout table. 3000 coins for a royal flush? That is terrible it is 4000 everywhere else on max bet. At 4000 the payout table on deuces still favours the casino this is just a little dishonest.
I loved the idea of this but have gone back to my old online casinos.
Great games. The games are really good and I enjoy the rewards with no wagering.
Withdrawal time. Customer service.
Really slow withdrawal the casino claims to have them processed within 24 hours but after time has passed and you contact them they fob you off. I asked for a manger twice and was ignored and cut off on both occasions.
Thanks for your comments and I see you got paid yesterday. Sometimes it does take a bit longer but we try to process all withdrawals within 11 hrs including weekends . Our record is actually 4 minutes Team PlayOJO
No wagering requirements
Good selection of games
Inconsistent withdrawal times
Pending 24+ hours after first withdrawal and documentation provided. Inconsistent chat they will ask for it to be sped up but can't give no such time frame. Inaccurate time frames for withdrawal methods I used PayPal and still am waiting over a day later. I doubt in future I will use this account it seems a lot harder to get any withdrawn money back than it is to put in.
Thanks for posting a review. Apologies for any delays in the past , we usually pay very quickly but sometimes the first one or two can take a little longer and depends on the time you make the request I see your latest withdrawal has already been paid this morning which is around 3 hours so i hope you are happy with this one and will continue your good luck at PlayOJO Team PlayOJO
Like the no wagering. I am unsure about the payout % that other people are complaining about. I have played through £20 yesterday and did not win a thing to speak of. I did win over £60 last week on Twin Spin playing £0.50 spins and only after about the 4th spin.
I also disagree about the deposit fees. I would rather pay £0.35 per £10 (Paypal) and not have to wager any winnings from free spins 35X plus. Also the withdrawal process via Paypal was very quick. Within a few hours and into my account from Paypal instantly. Maybe I have been fortunate, but I do not have as many grievances as others. My user name is ljnewall
I used a Kicker and then it was available the next day. I used it again, only to find out that it was a one time thing. Why leave it available when it has been used. This does not happen with any other Casino bonuses. Once a bonus has been used, then it is removed. Also, I contacted live chat today and after 15 Minutes closed it down as I got no response. So I do tend to agree with the poor customer service.
Thanks for all your positive comments on PlayOJO. Regarding the live chat. sorry you had to wait so long. Our Avg time to pick up is 30 seconds during the day. It can go up to a few minutes around midnight during a shift change or there can be some delays if its really busy but usually we are really quick.. At the moment we cannot remove a Kicker reward once a player has taken it although it does say in the terms that its only available once.. But thanks for pointing it out and we will see if we can fix it the PlayOJO Team
No wagering requirements on bonuses. Cash back feature which can be claimed at anytime.
Update:
Got a reply from an OJO Casino Manager upon posting my review.
Hello OJO Manager I don't know how to reply to your reply on my previous posting so I am doing a new post.My username is "caramelangel".I hope you can assist.
This casino is the reason why I joined this website. I am not an expert casino player but I have played a few sites. I have never before had such a horrible withdrawal experience. This is now touching on day 3 of a withdrawal of $200......$200!!!!!! Not $2,000, not $20,000.......$200. First there was an issue with my documents, understandable, then there was an issue with my withdrawal method....I fixed that. Now the issue is they have had many winners so the process is delayed. ch an unprofessional site. The chat people are nice enough but can do nothing to help except answer questions with a "buddy all is well, it will be ok, we will contact you for sure". The support team is almost unreachable by email.I have gotten one response in the 3 days.
Ojo....here is some free advice if you want to last in this business. Honour your word!!! Even the email you send upon receiving a withdrawal promotes a faster withdrawal process. The word FLLLAASSSSHHHH is used. Players with live through a slow website, even crappy games but when you make it seem like you don't want to pay us our winnings you will have lost customers. This is not an acceptable practice. I am quite disappointed with my experience. Ojo had the makings of a top site but this is a deal breaker!
Please can you reply with your username and i will check why there has been a delay in your case. PlayOJO Team
Good games. Thats about it. Okay no wagering are very positive thing
Support arent good, it takes two days to answered any question.
After two weeks they dident solve my problem, still waiting.
They promissed to refound my deposit, still waiting.
I send all the documents what they ask and still waiting my refoundings.
Cant recommend that casino for anyone. If you get problems, you are on your own.
Customer service persons are nice and helpful, but they havent authority to do anything, always need to ask someone else and that "someone else" guy never answered to you.
Star are for customer service member "Katrina".
information about Star passed to Katrina, she says thank you
Their reward system without any bonus money is nice. They offer a wide range of nice games and have a Malta licence.
There are fees on the deposit methods as well as on the withdrawal methods. That is a no go. You will earn enough money. Just let the players gamble their money. Wire transfer even has a 10 Euro fee. This is the second no go.
You can only choose between deposit limits and cool off/ (temporary) self exclusion.There is no loss limit, no wager limit, no bet size limit. Third no go.
But the worst thing is that the website isn't intuitive to handle at all. Instead of instantly loading the pages, the website shows you the logo again and again. That is so annoying. Also, I was not able to open a overview of all available games. I was not able to find the terms and conditions while being logged in. There is no quick overview over your transaction and plays histories. You always have to choose a period of time and even the game you want to look at.
Thanks for your comments , i have answered your main points below : Lets deal with deposit fees They cover the costs for processing faster withdrawal requests at no extra charge. Plus, it allows us to offer Free Spins on deposits with no wagering requirements. Our Free Spin offers are worth more than deposit fees too(for example,on 10 GBP you pay 0.25 deposit fee however you receive cash free wagering worth 2 EUR in free spins)! If you want to avoid fees (who doesn’t) then you can use an alternative deposit method. Withdrawal fees There are no withdrawal fees except for wire transfer so if you don't want to pay 10 euro you can choose from lots of other withdrawal methods that are free Also, I was not able to open a overview of all available games. There is a button to ‘’view all games’’ right in the center on the homepage and a link to ‘’view all games’’ in the games page on the top right of the page PlayOJO is a unique casino in that there is no wagering on free spins ever plus you get moneyback on every bet in real time , win or lose. We are always looking to improve the website ,version 2 coming soon will be much faster and easier still to navigate as we add another 100-200 new games and we are looking at a way to add the t&c's when you are logged in.
I like how this casino disguises itself behind its cute graphics , menus and promotions.
Its probably a good casino but I have to say how I feel and I have described my disappointment below.
This is the first time I have ever witnessed slot games where they just don't feel random.
I've spent years playing slots and I can honestly say I don't feel safe depositing my money here, despite the originality of the games they seem different and would only advise you try them for play money.
They offer some really nice treats however small they may be, they do try their best to portion out generous offers.
But this is one casino I will never re-visit.
I deposited £50 and got 50 free spins (wager free @ £0.10 per spin)
Sounds nice doesn't it, 50 free spins when in truth its just £5, most casino's will give you a minimum of £100 or more to play with on a first deposit. (you also get a free spin on their OJO wheel where the chances are you will end up with a few more 10 cent spins)
Their best offer is the cash you can accumulate whilst playing their games because you can collect it whenever you like.
I started of playing Hansel and Gretal, then moved onto Zeus, Spartacus, and Finally Dead or Alive.
My balance was very steady on the first 3 games and when I loaded up the last one I had around £40.
I have played Dead or Alive on many websites and only a few times since they updated it.
I have never ever witnessed such a painful session, it got to a point where I had to start counting the amount of times 2 scatters would land and from just £0.18 per spin it ate everything without displaying a feature, that's quite a few spins.
Most people would have walked away midway but I was determined to carry on as I was already making plans to disable my account from any future gameplay here, even the first few games I tried where painful to play and all required refreshes before working.
I felt quite ashamed losing my money even though it wasn't a lot simply because I would never normally play at a new casino but the shedload of emails they send just encouraged me to try it and I reacted to them so well done PlayOJO for spamming my inbox.
Overall the whole outlook of this place sort of feels like a casino run by shifty mob bosses.
Good bonuses with no wagering requirements. That is about it really.
Really disappointed with this casino as I got quite excited hoping it was going to be different to the rest, especially with the no wagering requirements. However, the site is soooooo slow and impossible to use from a mobile device. Half of the slots the sound doesn't work and further more they claim to process withdrawals within 24 hours. I deposited over £100 and requested a withdrawal for£170 on the 8th and it still hasn't been processed. I keep getting fobbed off by live support. The security requirements are sooo onerous and somewhat unnecessary. I've never come across a online casino that requires you to take a picture of your ID against your face, it's somewhat intrusive in my opinion. However despite completing this nearly 2 weeks ago my withdrawal has still not been processed. I feel I may have to take things further in order to obtain my winnings.
Probably best avoiding this one
Update:
To the PLAYOJO CASINO my username is the same as it is on this site. No idea how I reply to the message like you requested
Please can you reply with your username and i will check why there has been a delay in your case
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Not sure because cannot play... easy to sign in. Homepage open less then 5 minutes...
I never play this casino before and sign in - no problem. I make deposit - no problem. I get 3-4 email, where casino say welcome and congrats nice deposit, and offer some free spins. Last email give good luck and " Its time to play!!, yeee! "
When I try to open some I get message what say I cannot play real money.
After I wait looong time (slowest chat support I see), this agent check and because I have make some self-exclusion some totally other casino, I cannot play also here. Ok, I understand this is policy and I accept it.
But how difficult is check that thing WHEN I sign in or WHEN I try to deposit. Because now my money in there on trap and not sure can I get it out. And when?
Chat support agent lie to me at they send me email about this reason, but I have all email save on my inbox and never get anything like that. Just this warm "welcome and start play" emails.