- All games available through instant-play interface
- Powered by a variety of platforms
- Support available through live chat
- Secured with SSL encryption
- Limited number of payment methods
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PlanetWin365 Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
PlanetWin365 Casino is an online casino owned and operated by Startech Media N.V. It is widely known for its sportsbook and poker rooms. However, PlanetWin365 Casino also offers its players a wide range of slots and other casino games from leading software providers including NetEnt, Playson, Betsoft, NYX Gaming, Betgames, 1x2Gaming, iSoftBet, Quickspin, GameArt, and Espresso. All games are available which are available through the site’s instant-play interface on both desktop and mobile devices. The casino is licensed by the governments of Austria and Malta.
Restricted Countries and Territories
Due to legal restrictions, PlanetWin365 Casino does not accept players who live in the United States and U.S. Virgin Islands, France, Spain and several other countries. The full list of restricted countries is available in the casino details section.
Security and Fairness
PlanetWin365 Casino makes player safety one of its top priorities. All sensitive areas of the website are encrypted with SSL encryption, the leading security technology on the web. It works by preventing anyone from being able to read or decode private information like passwords, credit card numbers, bank information, and virtually anything else.
All software platforms utilized have been tested by independent auditors and shown to be fair. As such, players can rest easy that they are getting a fair game at PlanetWin365 Casino.
- E-Wallets 0-1 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Games
PlanetWin365 Casino offers a wide variety of games. There is a variety of slots ranging from cutting-edge bonus video slots to classic three-reel titles. Some of the most popular slots include 24 slot, Gold of Ra slot, Treasures of Tombs slot, Dracula’s Family slot, Dr. Jekyll and Mr. Hyde slot, and Fruit Zen slot.
Players who are more fans of table gaming can have an exciting time with PlanetWin 365 Casino’s numerous roulette and card games. The number of roulette variants is impressive, with American, European, and Chinese versions available. Blackjack players also have quite a bit of variety to choose from with games like Single Deck Blackjack, Pontoon, Burn Blackjack, and European Blackjack. Other available games include Oasis Poker, Texas Hold’em, Craps, Baccarat, Casino Wars, and Stud Poker.
Video poker players can put their skills to the test with games like Jacks or Better, Deuces Wild, All American Poker, Multihand Double Jackpot Poker, Joker Wild and many more.
Live Games
Everyone who is looking for a real Vegas experience, but is hesitant to leave the comfort of his or her home is welcome to have a go at roulette or blackjack games against live dealers at PlanetWin365’s live casino.
Support
One of PlanetWin365 Casino’s most prominent features is its friendly and efficient customer support, which strives to give players prompt and courteous assistance. Players can connect with a representative almost instantly through the site’s live chat feature. When live chat is unavailable, players can use email, skype or dedicated phone numbers instead. Unfortunately, the customer support team is available only from 9 a.m. to 9 p.m. each day of the week.
Complaints
Read the complaints other players have left for PlanetWin365 Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
They have the best payouts fast, I got my money for 35h on my visa. Perfect, all the best and good games. Love Netent.
The support live is not go on every time no bonuses for the deposits.
Besides casino games the PlanetWin365 Casino also offers Sportbook and live casino. When it comes to the casino games, PlanetWin365 has to offer games from even 8 software providers. But again, I do not like too much the choice of games. In fact, they do not offer games (slot) from some of the most famous software providers, such as for example the Netent or Microgaming. Well, there are the Betsoft games that I like or the Isoftbet games.
I am pretty sure in that the PlanetWin365 is far more oriented to Sportbook than on the casino. I did not found any bonus for the casino games in their current offer, while they have several bonuses for Sportbook. The cash-outs process here is pretty quick. If you request a withdrawal on some of the e-wallet services (they offer only e-wallet options for withdrawal) it can take 1-2 days until you get paid. The minimum amount for withdrawal is 30 euros.
I was impressed the most from that their website is translated and they even have a live chat support on several languages including my native language. I really enjoyed in the chat with their operator (Francesca) on my native language. However, that is the only thing that I liked for the PlanetWin365 Casino Live Chat Support. First of all, the live chat support here is anything but not LIVE. I waited about 15 minutes for someone from their operators to take my call. Next, they do not offer a support that is available 24/7. They have support that is available only from 12 hours a day, no matter of which method you choose and besides the live chat they also offer support through Skype, telephone, fax and E-mail.
However, the PlanetWin365 Casino will get from me a positive rating only because it is one of the few online casinos that have support on my native language. 6/10.
The sportbet is nice, they have good slots in the casino too.
No first deposit bonus (it doesn't work). Nobody in the live chat. I sent a message but I had no answer...
It seems to be difficult to win here.
They have a lot of Casino Provider on their Website. The Webpage is very clear and you find everything you need easy and fast.
The Support is very slow and sometimes unfriendly.
PlanetWin365 Casino is one of the newest added casino here at AskGamblers. I am member of PlanetWin365 a few months. I mostly played poker there and after I saw this casino here at AskGamblers, under newest casino, I decided to log in and tried it out.
After I logged in, I saw that I had on my balance still around 10€ from poker. Later because of that, I decided to spent this 10 euros and I did not deposit any money into casino.
The casino is good, it has many different software providers. There are Betsoft, 1x2Gaming, iSoftBet, Quickspin, Betgames, Playson, GameArt, Espresso and NetEnt. NetEnt games are under Casino Vip sections if you are looking for them. I needed some time to found out that.
I spent those 10€ really fast, I played Gonzo's Quest game. But I had no luck on it. Otherwise I think this is a good casino. Like I said I mostly played poker there, I had one withdrawal and I received my money into e-wallet without any problems. I did not received any promotions for casino, maybe because I did not check it out into my profile or something like that.
A little thing which bothered me was that they do not offer all NetEnt games. I found that Dead or alive is missing, one of most powerful Netent games. What a shame for this casino. I thought they will offer it too. After all, I think this casino is casino which you can trust. If you claim any bonuses, check out bonus rules first, before the start. I made some mistakes at other casinos and now i check rules every time, before I take any bonus. I will rate this casino with 7 stars, maybe I will play here again in near future. But still I rather prefer to play poker here at PlanetWin365.
Nothing. Support must wait for hours, there is no one to chat, a shame that such a casino on your page stands.
I paid several times and have never received a bonus games and free games. I thought on your website are serious casinos.
PlanetWin365 Casino News
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The Southern European Gaming Awards (SEG) Awards took place a few days ago and we have the winners! There were 26 different categories in total ranging from customer service to social responsibility, awarding online casinos, affiliates and software providers. Our very own AskGamblers also walked away with an award to their name, so let’s see how it all rolled out. Recognising CommitmentThe annual SEG Awards took place on the 8th of November at the Radison Blu Hotel in Milan. It was the second addition of the yearly must-attend conference in the gambling industry which rewards both operators and providers for their commitment in Southern Europe. The awards focused on bringing new content and a different angle of view from the already established and emerging market. With 26 categories it was always going to be competitive night with all the shortlisted candidates hoping to win. Winners were awarded for future thinking and development in all verticals of the industry. The SEG Awards reward operators and providers for their commitment and future thinking in Southern Europe.The 2019 Awards was part of the European Gaming Congress which started with the nomination phase back in July of this year. This then lead to the online voting period which lasted for a month until the shortlists were later announced back in October. An envelope style voting then took place on the 8th of November by present delegates and the winners were announced!And the Winners Are..Well we couldn’t be more thrilled to announce that AskGamblers managed to steal some of the limelight, as we were voted Best Bingo Affiliate with a massive 50% of the votes. Impressive, right?Here are some of the other winners from the night:Best Casino Affiliate: Gambling.Com GroupBest Sports Betting Affiliate: XLMediaBest Casino Operator: SnaitechBest Customer Support in Casino: PlanetWin 365Best Online Casino Provider: NetEntBest Slot Provider: WorldMatchBest Live Casino Provider: NetEntBest Mobile Casino Provider: Tom Horn GamingBest Sports Betting Innovation: InPlayNetBest Overall Sports Betting Provider: SbTechBest Mobile Betting Provider: InPlayNetOnline Casino Innovator: Tom Horn GamingRising Star in Online Casino Technology: EGT InteractiveBest Overall Payment Provider: HiPayBest Testing laboratory: Gaming Laboratories International (GLI)Best Support for Responsible Gambling - NetEntWell done to all the winners and of course to the entire team at AskGamblers. We rock!
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One of the top 5 casinos I ve had the chance to play with. I was using it mainly for live blackjack and sport betting. Fast withdrawls and never had problems of any kind that I would remember