Page 2 – Player Reviews for Paradise Casino

I used to play a lot at Paradise Casino (and deposited quite a lot.) The best things about Paradise Casino were a great selection of games from different providers and really fast verification and withdrawal procedures.

This year Paradise Casino has gone from great to poor. The withdrawal time frames have, at least for me, lengthened significantly. The site has constant technical problems, such as chat not working with Chrome and not being able to activate bonuses. But the low of the low is the customer support. Several of my e-mails have gone unanswered and on the live chat (I have had to use the chat with MS Edge because Chrome does not work) you have to wait for ages for an agent to come online, the agents are rude and never really help, all they say is "clear cache and cookies". I got fed up with the casino and closed my account.

I have loved Paradise Casino. I play here often and even though I have not really won on here I absolutely love the speed of loading games and the selection of games which always keeps me coming back as a loyal customer.

I am extremely disappointed with a couple of my interactions with chat regarding money I e-transferred taking an unreasonable amount of time to be reflected in my account. I do understand there are delays however it was confirmed by gigadat my transfer went through and still it did not reflect in my account. It has been well over 24 hours and I have not even been offered any type of timeline on when the money will show in my acct or even complimentary free spins. Even though they never really win much the gesture would have been appreciated. Just nothing except "We forwarded it to accounting" or finances or whoever takes care of these things. When I had a similar incident at another site I was offered free spins AND they immediately did up a ticket looking into it and e-mailed me the ticket proof. This is a poor way to treat loyal customers Paradise. Very disappointing.

One of the best casinos for trying your luck. Easy winnings, easy verification and withdrawals. Chat support is very quick in responding and solving problems.

For some reason I could not have deposited with my mastercard although I could on other casinos. That was for me very disappointing, but at the end of the day I was recommended some other solutions.

I made a withdrawal the 7. of April and it was approved and they were suppose to sent the money. But, I still didn't received the money in my bank account. And after several chats and screenshots of my bank account, I still didn't hear a thing from them! It feels like a big scam. Its now 27. of April!

Sorry for my English. I won 3600 usd. During the day they did not withdraw money to me. After a letter came that under the terms of wagering I could not win more than 2,000 usd and turned off my account. Support said it was a mistake and turned on the account. Waiting for the withdrawal of 2000 usd. I do not recommend this casino to anyone!

What I did is what people asked
I messaged first and asked if they take players from New Zealand and they say yes, welcome bonus also accepted ok great.
So I sign up, it asks me what currency I wanted and I say NZD so I deposit 200 great get 450 with the welcome bonus, ok let’s play
Load games nope sorry can’t play this game in NZD and switches me over to euro game says I have have no euros so I can’t play.
Connect to chat, clear caches, log out, restart device. Ok done
Again no playing in NZD only euro
I ask ok why. Because you can’t play these games in NZD. Ok what can I play with NZD and I get a choice of 2 games, I ask to switch my money to euros so I can play games I like and enjoy but nope. Can’t do it.
I played a bad game and hated it.
All of the games at the casino with NZD I could only play 2
I came here because of the great rating but this was one of the worst Experiences I’ve had.
Fix your currency problem or don’t take other currency if they can’t play favourite games

After loosing my welcome bonus I still had a second.
I tried to load up my second and deposit in euros but guess what, I had to put my card in again and it said card being used for another account.
What is all this crap you take other currency but don’t let people play games ?
Very un enjoyable experience and a waste of my money and time
I tried talking to chat 3 times

Don’t waste your time

You must check if Paradise casino accepts players from your country. They also live chat & you don't need to be a member to ask questions to their staff, you just need to provide email.. The accessible and stable site, good job since not many casinos I've encountered in the past accept German players

Live dealer games interface needs improvements, esp with transition when it's my turn to place bets before timer runs out. This experience with me on Deutsches Roulette,... Don't know if it is my internet that caused lag during the steam.. overall I hope they fix this issue so I don't leave the room unintentionally also..

I have played at a lot of different places, and always hade the same problem when winning money. If it´s not document hassle then it´s violation of some crazy terms and conditions. But not here, I mean WOW, document verification in the first 15 min, then when account was fully verified the withdraw was processed immediately. I say finally a good place to spend your time, I came here after seeing AskGamblers review and I'm staying here.

Nothing, support answers immediately if there is anything. Everything was great, keep up the good work Paradise team other places should take notes from you guys.

Fast casino with many games and also its show fast pay and I don't cashout but its look possible to cashout. The casino its work ok and game I try 2 of them they work ok no errors or any things bad.

I come from askgamblers to this casino i register and goes to them bonus welcome open it and click to read them condition termes.
Its show: b2.
The sign up bonus is available for the players from the following countries: Austria, Bulgaria, Croatia, Cyprus, Denmark, Finland, Germany, Greece, Hungary, Luxembourg, Malta, the Netherlands, Portugal, Romania, Slovenia. Max win: 50 EUR/USD, 3,500 RUB, 500 NOK, 75 CAD, and 200 PLN.

it's so big for welcome bonus that Finland is available and I take a screenshot as proof. After I made deposit no bonus no free spin nothings. I go to chat ask please I want my welcome bonus 1 agent explain me: Finland excluded from bonus ??? Can you imagine how I feel like. I say ok I want cash my money .... but he said not possible my cash and big mistake and I should wager my cash 3× times. That reason I want share here is so bad experience.

Casino Layout is probably one of my favorites. Had an issue regarding bonuses but had a lovely agent Alex who helped me with my issue within minutes! Document Approval rating is probably one of the best in the market. (0-15mins) for complete verification of the account. Withdraw time frame is great! played across all the N1 Interactive Casino sites and all completed my withdrawal within 15 mins if not instant!

Many payment options for withdrawals and deposits. All Top providers -NetEnt,Play'n'Go,Thunderkick etc... I would highly recommend this casino if you want fast withdrawals, reliable support and overall enjoyment.

No Negative Feedback, All in all Top Notch Site! Will Recommend :)
Will continue to deposit here regularly.
Great Deposit Bonuses offered for new players with non predatory terms so ideal casino to enjoy.

Paradise casino is a newly loaded casino on AskGamblers. When I check the review page, I saw they offered a AG coin of $30 with x1 wagering. I signed up and registered, but the AG coin was not automatically added after I verified my account and loaded all the information.

I made contact with support and they had no knowledge of the AG coin even though I provided them with the screenshots. After a bit of back and forth eventually they added the bonus. Reason behind the automatic bonus was due to the fact that I was restricted, and they recently added them on AskGamblers which means live chat did not know about it.

Anyways they have providers such as Netent, Play 'N Go, Pragmatic play and many more you can think of. At least according to their bonus terms, they do not have much restrictions like the usual, unlike other Direx N.V sites where they actually restricted games like Reactoonz, Moon Princess etc.

Back to the bonus, it in fact was added with x35 wagering and I just accepted it. I did not even play for more than 30 minutes and I lost my entire balance but had a good run with it. I had a day of being unlucky.

Support is great and very quick to respond, you wait on average 30 seconds to be connected to customer service and they are pretty clued up apart from the bonus miscommunication.

I have not tested their withdrawals yet, but they offer a lot of payment methods for deposits and withdrawals and the good thing you can claim bonuses using e-wallets.

I would say it safe to say that your money is safe here and that withdrawals should be processed according to the times stated on the AG website. They have a decent welcome bonus in todays life as you know things are tough out there for casinos, but they at least still give 125% with free spins as well. The wagering is the greatest feature of this site as its only x30 the bonus amount which is really great.

This casino is one of the best fresh casinos mainly due to their fast withdrawals. Often in less than 15 minutes the withdrawal request gets processed. Definitely the best N1 whitelabel! Play'n Go, BTG, Push, NetEnt & further are available and daily reload offer.

FS promotion additionally to reload bonus always in. The Invisible Man - WHY, change it at least once a week to another game. Offer a second daily reload offer.

Yesterday I opened an account!
I claimed the first Deposit Bonus that was a 125% Bonus and Freespins on Book of Dead!
I submitted my docs and within an hour I was verified! Really magic!
Today I finished my wagering and requested a withdrawal!
Again within an Hour I was paid!
It is amazing!
A really great place to play!

Everything is really wonderful! Only one "negative" aspect:
I miss my favorite provider Genii!
I love the Slot Age of Spartans and play this slot for 10 years!
Perhaps Paradise Casino is able to add this provider!
It would be fantastic!

Definitively one of the best casinos with an excellent support on Live-Chat! Fast verification and payments! Really, really great!

Paradise casino is one of the casinos I joined earlier in September. I was looking for a new casino to try out and I stumbled upon AG coin casinos. Then I was very surprised to see that Paradise casino not only offered this exciting bonus but that it was worth 35€. It's not easy nowadays to find reputable casinos with such generous offers. I checked that they have an MGA license and some of my favorite game providers, including Netent and Playn Go so without hesitation I did everything in order to claim the coin.

After registration I noticed that I had a bonus in my account but it was a sign up free spins bonus not the AG coin so I went to the cashier and claimed the specific bonus code. It didn't work, I tried a few more times but the same thing happened so then I reached out to support. I was given an advice to write the code in all lower letters and it worked out! The bonus was worth 35€ and had 5x wagering which I find very pleasing.

I was playing Twin Spin as per usual and my balance was going up and down. However, eventually after a few wins I managed to clear the wagering and had 30€ withdrawable amount. I was about to withdraw the winnings but since I had never deposited there, the only withdrawal option I had was bank transfer which I personally don't really like. Therefore I decided to play some more and withdraw if I reach a higher balance. Unfortunately as it often happens, the greed took over and I lost my balance. Afterwards I went to play the sign up free spins which I chose to play on Wild Cats slot by Microgaming. I won around 6€ which I lost on Starburst slot.

Overall I had a very pleasant time at Paradise casino and I'm eager to make a deposit and take a look at their welcoming offer.

They got a little number of good slot games to play. I only played a few when I checked this casino. I first thought that this casino is worthy of my time but some things in this site are totally off such as lags and delays. Some games don’t even load either.

The worst thing in Paradise Casino is their payouts which is terribly slow. There’s no way that I will come back here because it’s totally a waste of time and money. I even read the comments below and some of them encountered the same problem as mine.

I played slots on this site. When I registered an account here, it kinda took long for me to be verified. Their game lobby is good, organized. The layout is not bad, no hassle when navigating.

How come that this casino has 8 stars if there are problems with their service such as their cashout. You have to wait until Doomsday for your payout to come. I think this is the second online casino that made me wait for a long time. Like what I said last time in that casino, I really don’t like waiting for my winnings for so many hours or days. I will not play in this casino again, ever. I hope there are more players who will come out and blow the whistle about how bad their service is. Having eight stars but you provide the worst service, it’s a clickbait.

Good selection of games, verification time is good got my account fully verified within 1 hour after sending documents. Customer service (live chat) is good, friendly and fast.

Withdrawal request are slow, other online casino's operated under the flag of N1 Interactive Ltd. are much faster processing withdrawals after you request and verify your account.

Games are good. Nothing really to say about this. (lost 1000 playing for 5 usd with 0 wins anyway). Anyway, not bad selection of games. But won't play here again one penny for sure.

To approve the account they need fast your whole life. If you try to cashout you need to wait ages, and ages comparing to other casinos. Never will play here again. There are alot more casinos that pay faster.

For me one of the better casinos. Many good games for me is always important that providers like ELK, QUICKSPIN are there. Support super friendly-fast and uncomplicated. Within 3 hours of documents and payment processing was done-have seen that elsewhere hardly so fast. Will certainly stop by again.
Layout I think is great. bonus absolutly okay

I think it's a shame that as an Austrian I can not access all games. From my point of view, there are other game providers that would fit in well here - Red Tiger is on the way up for me. What I noticed on the phone is that when you play a game and want to change, so reor presses, then you have to sign up mostly new.
But otherwise I liked it very much

Its a very easy site to navigate, got a lot slot providers to play with and got a generous welcome bonus with max cashout of 5000euros and no max bet, which is kinda curious to me but i understood why. Verification process is almost instant. No withdraw made so no opinion.

If you make the mistake to deposit and play, you can play with 1 cent you can play for days on minimum bets you can turn the world around, but you will never ever ever ever trigger a bonus not even on the supposed high rated rtp slots. Made 2 deposits no bonus triggered. When you see this RTP, you know you will never play again. No go from me. Never mistaken.