OrientXpress Casino

It is just a six for me. I do think they still have a lot of work to do on this one, and I can say that there is a lot of effort given when it comes to the better layout as well. This has been a consistent trend for this site and I give them a lot of kudos for it. One can say that they really did a great job to work out on it at this point in time as well. Some would even put up a lot of time on this site for its simple design.

There isn’t much flaw for me at this point in time but I do think that there are a lot of those who say that this lacks emphasis on the quality check and customer service. The CS can be improved by actually putting an actual person on the chat rather than a bot. It has been so inefficient for many players out there and I had a chance to try this one out as well. So I think there is still a way for them to improve this one at the very least since they have the budget as well.

Unique design differs from the rest casino I play.
Good bonus boost.
Helpful live chat.
Neverending time frame for the wager requirements.
It's getting better day by day.

You need to call live chat for the activation of the promo code.
Its true that essential game providers missing and the choices seems quit pure regarding the competition.

Limited games and customer support not helpful and they also have weekly limits for withdrawal. Also, bonus can only be played on certain games, and the mobile version is not user-friendly.

I can only dissuade anyone from this casino. This really borders on fraud. The bonus in itself sounds very good. But what's not in the terms and conditions: This is never paid out to you and only serves as a cushion, so to speak, to have more room for manoeuvre when things are not going so well. That's quite okay in itself. However, these bonuses usually have lower wagering requirements, as the bonus cannot be cashed out at all. However, you must wager your deposit plus bonus 30 times.So just as it is usual to get the bonus paid out.

Since the general terms and conditions also do not say anything about this, I assumed that this is the case. In addition, I received a €10 welcome bonus, which has almost no use in this form, which I then had to implement 60 times. In total I had to wager several 1000€ only to have the chance to get my deposited money back. Typically, this type of bonus requires you to wager approximately 10 times your deposit and bonus. And that makes a huge difference.
Even if you contact support and ask how often you still have to play until you receive the bonus, you will not be notified of this. So you are systematically led to believe that you can really get the bonus paid out. Because it all points to that. Only after you have completely wagered the bonus will you be informed on request that this is not possible at all.

But as I said, it was only afterwards, despite previous contact. And that's just not the way it is for me. If you are looking for a fair and serious casino, you are definitely at the wrong address.

- they gibe you €10 free upon registration but.... for worst games only

- just STAY away
1) support is slow and tricky with you
2) "big" welcome bonus of 250% just a lie, bonus amount will be deducted (!)
3) you can play only Betsoft and few more worst providers with a bonus
4) max win is limited, no point to take a bonus and play jacpots
5) they also have weekly limits for withdrawal
6) DO not even try to play from mobile, no game search - nothing

One of the worst gaming experiences ever !!

Let me be very honest here. If it's a casino belonging to Game Tech, I would usually avoid it, simply because I do not like the platform that all their casinos are using. It doesn't have any real-time tracking of wagering progress, so I'm always left wondering how much wagering I have done, or how much more I need to complete. It really sucks when this info cannot be readily seen either onscreen or in the account section. But in this instance, I was looking for a good deposit bonus to try out some new games, and believe it or not, only Game Tech casinos offer 300% or more bonuses. Closing one eye, I signed up at OrientXpress Casino and hoped that my play would be satisfactory enough. Well, it certainly wasn't!

Firstly, the deposit bonus cannot be used to play on other provider games, except for GS, Fugaso and some BetSoft games. I tried playing NextGen games but got pop-up messages that showed only my deposited balance to play on the game, so I didn't play any of them. I then tried on my favourite BetSoft game, Fruit Zen, but the game simply wouldn't load at all. All I got was a blank black page for as long as I had waited, which was almost for 1 hour! Very disappointed, I then decided to play on a new Fugaso game which I haven't played before, so I picked Smoking Dogs game, a clone of NetEnt's Twin Spin. When that game played horribly, eating up 3-quarters of my total balance without even seeing any win exceeding 15x my bet amount, I then switched over to a more familiar game - Plagues Of Egypt. I had a good play at another casino on this game just some days earlier, but at OrientXpress, the game played as horribly as Smoking Dogs did! I couldn't even get a 10x win!

Considering that I had deposited 20 EUR, got only a 250% bonus of 50 EUR instead of the promotional offer of 300% (60 EUR), and then lost it all on just 2 blardy Fugaso games that paid nothing more than peanuts, I finally ended the day feeling totally disappointed! In fact, I was almost at a point of losing my coolness in anger! The game play at OrientXpress was one of the worst that I have had in many months. Surprisingly enough though, my earlier play at another Game Tech's casino went quite nicely comparatively, so perhaps this OrientXpress Casino simply doesn't suit me at all.

Not only that, how I wished I could choose some other games to play, but that deposit bonus put a blardy stop to it all. I didn't want to play with just 20 EUR on any game - I wanted to play with the full 70 EUR - and I simply do not know why BetSoft games couldn't be played either. I tried on a few other BetSoft games and all came out the same way - a blank black page without anything else onscreen, not even a loading progress indicator! OrientXpress Casino really need to look into their platform configuration again and sort out these glitches! They really sucks!

Worst casino site ever. Tried with the free registration bonus and I could not play any says internal error with bonus selected games and money was deducted. I have tried many casinos and this site was the most disappointing. Customer chat did not even reply, said busy for more more than 45 minutes.

Nothing!!
The do have a good number of games, but that doesnt matter, since it apears that it is not fair playing

There are bad winnings
The support does not fullfill the requests

+Modern and simple web design
+Many many good games but only for real money

A really shady site! U will need to ask support for anything related to the bonus terms if u don't wanna ruin your money: bonus money can only be played on gs games, and can't be withdrawal, wr is NOT FIXED and up to support to decide, no terms about max bet, %wr contribution.. U wont be able to find those info anywhere on the site, u have to ask support, and at least 5min for each of their reply. Support have such powerful role but cannot close your account when requested but u have to send an email and wait. Untrustworthy casino!

I did not like anything in this casino. So I knew I would be crazy to spend my fund's here. I asked for account closure 7 days ago. They emailed me and confirmed it was closed. But today I got promo offer via email and I was wondering why. So I went to the site and tried to log in and well well, my account was still open! First I was told in chat that they never received my email, and then I told that are they kidding since I got email back that " Your account is now closed." , then agent started saying that "Oh I read wrong, I did not see something" Etc. And asked that " Do not punish me." I was like what ? Not professional at all. Terms are horrible, and they do not respect safe playing and players right to close their account. It was not mistake, it was calculated. So no, I do not recommend since it is very important how casino handle closure request and gamcare.