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OhMySpins Casino

Item: OhMySpins Casino
Rating: 6.6
Author: Irena D.

Our Rating CasinoRank

6.6/10

CasinoRank

Player Rating 5 reviews

7.6/10

5 reviews

Complaint Response 18 complaints

2 days avg. 18 complaints

What we like

Multiple payment options
No deposit / withdrawal fees
Low minimum deposit & withdrawal amounts
Live chat is open 24/7
Mobile friendly games

What we don’t like

There are several country restrictions

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Irena D.

OhMySpins Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://ohmyspins.com/en

Established

2021

Licences

Anjouan Gaming Board

Company

IGplay

Affiliate Program

Mate Affiliates

Languages

English, French, Portuguese, Polish, German, Finnish, Hungarian, Norwegian, Italian, Russian, Spanish

Casino Type

Instant Play, Mobile, Sports, Crypto Casino

OhMySpins Casino is an online casino home to the latest industry games which include video slots, table games, live dealer games, sports and lots more. The casino also happens to be home to a number of different software providers which includes well known names like Nolimit City, Pragmatic Play, Playtech, Playson, Endorphina and Spinomenal. The site currently supports multiple languages and can now be enjoyed on most devices which includes the latest smartphones and tablets. They’re also licensed and regulated by The Philippine Amusement and Gaming Corporation.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here and it is the players sole responsibility to know the online gambling laws in their country, Before attempting to open an account players should check the casinos full set of restricted countries and territories which include Bulgaria, Cyprus, Malta, Moldova, North Korea, Netherlands, Spain, Ukraine, the United Kingdom and the United States.

Mobile Gaming

OhMySpins Casino is now available on the go through most mobile devices so players can take their favourite games with them wherever they are. There is no app as such, players can simply log in or register through a compatible mobile browser for instant access. This also means that players can easily switch between devices without having to worry about downloading an app every time. Hundreds of games have been mobile optimized so players can enjoy the same quality experience as the web version.

Security and Fairness

When it comes to security this is never an issue as the casino uses high levels of encryption which is backed up with the latest firewalls. This means that players' personal information is always secure and will never be compromised.

They also use a random number generator to determine the outcome of their games so they are always fair, random and unbiased.

Deposit Methods

Visa, MasterCard, Paysafecard, Skrill, Skrill 1-Tap, Neteller, Neosurf, Rapid Transfer, CashtoCode, MiFinity, Bitcoin, Litecoin, Ethereum, Ripple, American Express, Diners Club International, Boleto, AstroPay Card, Bank Wire Transfer, Transferencia Bancaria Local, Santander, Bradesco, MuchBetter, Pay4Fun, Interac, Aktia, Nordea, OP-Pohjola Group, S-Pankki, Suomen Verkkomaksut, Siru Mobile, Giropay

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Skrill, Skrill 1-Tap, Neteller, Rapid Transfer, MiFinity, Bitcoin, Litecoin, Ethereum, Ripple, Bank Wire Transfer, AstroPay Card, Transferencia Bancaria Local, Santander, MuchBetter, Pay4Fun, Interac, Nordea, OP-Pohjola Group, Suomen Verkkomaksut

Withdrawal Fees

Withdrawal Limit

EUR 500 per transaction, EUR 500 per day, EUR 10,000 per month

Currencies

Euros, US dollars, Brazilian reals, Australian dollars, Norwegian kroner, Canadian dollars, Indian rupees, Swiss francs, Polish zlotys, Czech Republic korunas, Chilean pesos, Hungarian forints, New Zealand dollars

Pending Time

0-5 days

Withdrawal Times

E-Wallets 0-72 hours
Bank Transfers 5-7 days
Card Payments 5-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Felix Gaming, Pragmatic Play, Evolution Gaming, Nolimit City, Spinomenal, HollywoodTV, PariPlay, Felt Gaming, Thunderkick, BF Games, Wazdan, OneTouch Games, Kiron Interactive, Leap, GameArt, PlayPearls, Quickspin, Mascot Gaming, BGaming, SmartSoft Gaming, Betsoft, Iron Dog Studios, Play'n GO, NetEnt, Playtech, Push Gaming, Hacksaw Gaming, CT Interactive, Playson, Platipus Gaming, Pocket Games Soft, Booongo Gaming, Red Rake Gaming, Caleta Gaming, Endorphina, Fugaso, Relax Gaming, Elk Studios, BetGames, Swintt, Habanero, 1x2Games

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

In the casino lobby players will have access to hundreds of top video slots which includes the latest Megaways and Jackpot titles. There is a drop down menu labelled ‘Providers’ so players can easily select their favourites or players can use the search engine if they know what games they are looking for. Other filters are available like finding games that are most popular like the Book of Gods Slot, Cygnus Slot, Buffalo Blitz Slot, Lucky Lady Moon Slot and Big Bass Bonanza Slot.

They also have an equally impressive list of table games to cater for players who aren’t all about the slots. These include variations of popular tables like Blackjack, Roulette and Poker. Other tables include Baccarat and Craps. Some of these tables are themed, some have very traditional rules and some have high betting limits to suit the high rollers.

Players who like card games can also try their luck with some video poker games like Aces & Faces and Deuces Wild. There are plenty of variants to choose from so players will never get bored of the same games.

Live Casino

In their live casino there is more entertainment thanks to lots more games. Here players can enjoy extra providers like the world renowned Evolution Gaming. Each game is hosted by human croupiers and games are streamed in real time. This means players can bet against the dealer or depending on the game, they may be able to be against other players too. Most of these games will be open around the clock so everyone has a chance to play them.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

Phone Support

+35680062513

FAQ Section

Support

The casinos customer support team are available to help and one of the easiest ways for a player to speak to someone is by using their live chat facility, This is currently open around the clock 24 hours a day, 7 days a week. However, players can also contact OhMySpins over the telephone or drop them a line on their email address.

Suggest an edit

Complaints

Read the complaints other players have left for OhMySpins Casino. Learn more about complaints.

Show all complaints

Submit complaint

OhMySpins Casino - Account reopened after permanent closure

Hello AskGamblers team,

I would like to file a complaint regarding a permanent account closure that was not respected.

Timeline of events

17 December 2024
I contacted the casino and explicitly requested my gambling account to be closed, explaining that I had lost too much money and that closing the account was important to minimize further losses.
The casino confirmed the account closure the following day.

March 2025
After discovering that my account was still accessible despite the December 2024 confirmation, I contacted the casino again and requested the account to be closed.
The casino asked me to confirm my decision, which I did in writing.
They then confirmed in writing that my account was closed and stated that the account could only be reopened if l personally requested it.

Despite this, the account was later accessible again without any request or consent from me.

28 November 2025
I received a promotional marketing SMS from the casino on my personal phone number, even though my account was supposed to be permanently closed.

5–6 December 2025
After receiving the marketing message and being able to log in, I deposited a total of €531. These deposits should never have been possible, as the account should have remained permanently closed.

Casino response

When I requested a refund for these deposits, the casino refused and relied on their Terms & Conditions stating that deposits are non-refundable once used for betting. They did not address the core issue: the account should not have been accessible or marketed to at all after permanent closure confirmations.

Reason for complaint

* The casino confirmed permanent account closure in December 2024 and again in March 2025
* The casino stated the account would not be reopened without my request
* The account was nevertheless accessible again without my consent
* I received marketing SMS on 28 November 2025 despite the permanent closure
* Deposits were accepted on an account that should not have existed

I believe this is a clear breach of responsible gambling obligations and basic consumer protection principles.
I am requesting a refund of the deposits made after the confirmed permanent closure, a total of 531 euros.

I added the following files:

- Screenshot from email, 17th of December 2024, where I asked my account to be closed due to high losses and to minimize them in the future.

-Screenshot from email, 18th of December 2024, where my account closure were confirmed by the casino.

-Screenshot from email, 22nd of March 2025. I asked them again to close my account.

-Screenshot from 26th of March 2025. This is where I was told that my account is closed and won't be reopened unless I ask them to reopen it (and I never did)

-Screenshot from 28th of November 2025. I recieved a marketing text message, even though my account were supposed to be closed and no marketing messages shouldn't be sent to me.

- Two screenshots from the deposits I made for this reopened account

All messages are in Finnish language.

Thank you for reviewing my case.

Kind regards,
Teemu

Resolved

€531

OhMySpins Casino - Withdrawal delayed without any stated reason

Hello AskGamblers,

The reason for my complaint today is that after 5 business days, my withdrawal at OhMySpins is still pending without any specific reason. I don't get any proper updates from their Live Chat support, just always the same message that the team is working on it. The chat support looks like it's automated or IA agents.

I'm desperate now, and this is my last resort because I don't know what to do.

Thanks

Transaction ID: 784450273 (500 EUR withdrawal)

Resolved

€500

OhMySpins Casino - Account not closed responsible game

Hello,

I'm here to find a solution to my problem and, above all, prevent my situation from getting worse.

I'll explain: I've been a compulsive gambler addicted to casinos and sports betting since 2010. I have psychological issues and am being treated by my doctor and a psychologist.

On September 8th, I confirmed the closure of my Oh My Spin account due to addiction. I clearly specified the term "severe addiction." I confirmed that they could keep the balance.

Despite this, my account is still open, and I've already lost €202 on it since September 10th.

I'm therefore asking them to close my account to prevent me from cracking up, as I could lose thousands of euros.

And I'm also asking them to reimburse the deposits made and lost after my account closure request, i.e., €202.

I'm sure the site and I will find a solution to end this dispute.

Thank you all for your help

Resolved

€180

OhMySpins Casino - Ohmyspins does not close my account even I ask them and tell them I have a gambling problem

Hello! I have a gambling problem, and due to this, I have repeatedly asked OhMySpins to close my gaming account. I have requested this in live chat and via email. The live chat replied that they could not close my gaming account and that I must do it through email. They also cannot limit my deposit amounts and direct me to request that from my own bank.

I have asked for closure multiple times via email, the first time being several years ago.

One of the most recent emails is case number 26013710, where the casino asked me on March 20th to confirm that my gaming account would be closed. They informed me that I would lose all the funds in the account during the process. I confirm on the same day, March 20th, that I want my gaming account closed.

However, my account is not closed; instead, new bonuses are added, which the casino used to entice me to play again. As a result, I lost at least an additional 1500 euros. On March 23rd, I sent an inquiry asking why my account has not been closed and why new bonuses are being added to it. There is no response to the email.

On March 26th, I sent another email requesting the closure of my gaming account. This too has not been answered.

According to OhMySpins' terms, the gaming account will be closed within 24 hours of the request if the closure is requested due to a gambling problem.

Resolved

OhMySpins Casino - Reopened permanently self excluded account and let me gamble

I have a bad gambling problem. Because of it I permanently self excluded myself from OhMySpins Casino by email which I sent to OhMySpins Support at November 7th 2023. In that email I told the reason for my self exclusion is my gambling problem and I also requested that the casino would remove me from all of their mailing lists and won’t send me any promotional emails in the future. OhMySpins did not reply first at all but after my second email which I sent Nov. 9th 2023 casino replied Nov.13th 2023 and confirmed my self exclusion.
January 29th 2025 OhMySpins sent me an email which announced that they have successfully reopened my account. Of course I never requested the casino to reopen my account and even if I had, OhMySpins should not have reopened my account in any case because I had noticed them about my gambling problem and it surely is against responsible gambling policies.
I was able to redeem my login details and password from the same account I self excluded myself over 13 months before. And because of my gambling problem I lost 2650€ in a couple days until I realised what the situation was. I contacted the casino to self exclude me again and then I requested them to refund my losses because of their error by reopening my self excluded account. OhMySpins customer service told me that they have given my case to one of their departments and I should wait for their decision which will be informed to me by email. After the two weeks OhMySpins haven’t given me any decisions about refunding my losses. The customer service only replies to be patient about it and it could take weeks or even months.
From my point of view there is no question about it that my case is really clear. OhMySpins violated seriously responsible gambling policies and they should refund my 2650€ worth of losses immediately without delaying or stalling my case.

Resolved

€2650

OhMySpins Casino - Withdrawal delayed since November 22nd

I made a withdrawal request on 22nd Nov 2024 of INR 20,000 but until today on 28 Nov, my withdrawal still showing pending.

When I contact customer support they just answer we know the delays and say the same thing always.

They claim that the maximum processing time for withdrawal is 3 days now it's 6 days but they are delaying my withdrawal without giving any specific reasons.

Also, my request is via crypto so banking delays are out ofthe question.

Resolved

₹20000

OhMySpins Casino - Withdrawal pending for 12 days

Hello,

I deposited 300$ on 20th September 2024 and won around 500$+ and requested a withdrawal of 500$ on 20th September.

Today is 2nd October and I still haven't received the funds yet, it's been 12 days. The live chat is useless as I reached out to them 3-4 times but they always answer the same thing again and again. All my documents are verified and approved, still, they say there is a queue and keep delaying my payment. Dear AskGamblers team, please do something about this casino OhMySpins, this is clearly harassment as my funds are stuck there and I need them, even after all verifications, they keep holding them without a reason.

They sent me emails about verifying ip address and I did that and confirmed it with the support. But after two-three days they sent me the same ip verification email, it's so exhausting and irritating. I did everything and I used only my one device while playing on OhMySpins.

Kindly look into this matter urgently. Thank you

Resolved

$500

OhMySpins Casino - I’ve contacted daily for updates, but get the same lame responses

This casino is beyond ridiculous and verging on being a complete scam. After holding a large previous amount, they are now withholding an $800 withdrawal.

I’ve contacted daily for updates, but get the same lame responses.

I am verified so that’s not an excuse to their scamming tactics, the casino should seriously investigated for illegal activities. They are literally the worst casino I’ve felt with.

Oh and their VIP support is NON existent.

Enough is enough.

Resolved

OhMySpins Casino - Large wins held for manual verification

I’ve had $38,000 across two wins at this casino held for “manual verification”.

That manual verification process has now been going on for 3+ weeks.

There was no game errors, just a notification come onto my screen that the win needed manual verification. This happened twice over two games within the space of an hour.

I have all the relevant game codes, dates, times etc. Including screenshots of the wins and the notification that popped up on my screen notifying me that manual verification was needed. I am more than happy to provide this information if needed.

Despite my daily questions and requests for progress/updates, I am yet to see my funds released and or hear from the organisation on my wins.

VIP has been incredibly slow and to date, not helpful.

Resolved

$94742.77

OhMySpins Casino - Removed all my money from my account balance

At the 15.12.2023 I got a bonus of about 65 Euro. I reached the wager with an amount of 1380 Euros. After that I made a withdrawal of about 500 Euro. The terms and conditions says it is only possible to win the 5x of the bonus amount so this whould be 325 euros. For this reason they cancelled the withdrawal one day later but then they didn't remove everything which was to much they removed absolutely everything.

The chat told me it was a mistake and I will get my money back.

After some days I asked again and there it says please write us a mail. I wrote several mails and all mails are getting ignored till now. I want to have my 325 Euro back otherwise I will go to the police because this is absolutely scam.

Today I tried it again and they closed the chat every time without giving me an answer.

First three tries in the chat I was logged in and every time they closed the chat with logging me out. Another person said they removed everything because I made some spins after the wager was done. I can also send you the terms and conditions but only in german. I think it makes more sense if you look there.

There they didn't tell a single word about that it is not allowed to make a spin after the wager is over. That would also makes no sense. Should I close the games after every spin and look if the wager is done?

After the wager the homepage didn't tell me anywhere that the wager was completed. I saw it only in the bonus section where I saw that it was over. I am not talking about the money they removed because it was over the maximum win I only talk about the 325 Euro which were safe win and they also removed from my account balance.

Resolved

€325

Complaint Statistics

Resolved 18

Avg. Amount $ 4,865

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

7.6/10 ● 5 reviews

Top reviews from our players

silva.joan22

10 months ago

7/10

Nice casino with a lot of games. Casual experience, not the best, not the worst, fast deposits, and quick sign-up procedure. I spend my time in the live games section which is huge.

The withdrawal process could be faster, I'd wait a couple of days for my money. Withdrawal limit. The same welcome offer as everywhere. A little too colorful for a casino interface.

Erincb

3 years ago

6/10

I really like the claw machine bonus that you can receive daily, that is fun and the rewards are generous. I also like the availability of support online via chat 24/7. Game selection is good and many providers.

The site can be a bit annoying to navigate, the game browsing is weird and lots of games only come up if you search them by name. But my biggest issue is with withdrawal I initiated it and hadn't heard anything after awhile when I contacted support I was told it was in queue and I could expect a 3 day wait for the financial department to process it. This doesn't include any of the verification process so I am less than impressed with this timeline.

Johanna23

3 years ago

10/10

I am very satisfied with this casino, all the games load very quickly and have a fantastic design. Besides that, the people from the live chat always help me with any problem I have. I also made a withdrawal a couple of days ago and it worked perfectly for me.

I had a minor problem when trying to create an account but it worked out in the end, and didn't affect my player journey so it wasn't a problem after all.

Macnaghten

3 years ago

7/10

What I like most about Goldwin casino is that it offers the best crypto betting options available. It's one of the top casinos' where I have enjoyed playing my favourite games like slots. One reason is that I can bet freely using crypto and worry about nothing else. Now, I can have the best online gaming experience with zero hassle and fast transactions.

The only thing I did not like about this casino site is their limited offered games. Personally, some of their games lack diversity and can often be found on other casino sites. However, they do have other unique games to enjoy. I just hope they provide more unique games for avid casino game players like me.

hhussain18

3 years ago

8/10

Oh My Spins is a good casino, even if it's still relatively new. Aside from its cute name, this site has actually a lot to offer, especially when it comes to their games. I am really impressed by them and how they are able to support several payment methods that make playing with them more convenient.

The site is great but I saw that they can ban players at their own discretion even without prior notice. I think that's a little bothersome if there are really no prior reminders. Wouldn't want to get banned without knowing what happened. Still, I hope they become clearer with this since they're still new industry. Still a great online casino site to play in.

OhMySpins Casino News

Read all news about OhMySpins Casino, check for updates and stay tuned for exclusive bonuses.

Big Win OhMySpins Brings the Wins as One Lucky Players Cashes in on €260K!

Big wins don’t come around too often so when they do, we like to brag about them. This time we’re heading to OhMySpins Casino to join the celebrations there as one lucky member has won over €260,000!OhMySpins Brings the WinsThe online casino is home to a long list of software providers which include big industry names like Net Entertainment, Playtech, and Nolimit City. But it was Play’n Go’s Reactoonz Slot that stole all the limelight on this one memorable day. We don’t have all the details of this latest payout but we do know that the lucky punter won a life-changing €267,000! Reactoonz does what it does best and made yet another happy player, even happier! Reactoonz Retains its Popularity The game remains one of Play’n GO’s most popular online slots of all time and is just one in a series of games. It was of course followed by Reactoonz 2, and then their latest Gigantoonz Slot joined the series in January this year. Reactoonz continues to impress years after its release dishing out big win, after big win.Since Reactoonz was launched in 2017 we have seen many a big win on the game, and it remains one of the most talked-about games in our forum too. There’s no need to guess why the game remains so popular when it’s dishing out big wins and life-changing multipliers. Are the game's predecessors better than the original? We’ll let you decide on that one. Head Over to OhMySpins Casino Now If you’re yet to try any of the Reactoonz series of games, maybe now is the time to check them out. OhMySpins Casino will also welcome you with a new player bonus if you’re a brand new player there. To get involved all you have to do is register an account and when you make your first deposit you can claim a 100% welcome bonus up to €500 + 200 Bonus Spins. If you already have an account visit our OhMySpins Casino Bonuses Page for more perks. Check out OhMySpins' terms and conditions before you explore it.Good luck!