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Editor's View
Despite slow withdrawals and an arduous identity verification process, Nitro Casino is a reliable site with plenty to offer all departments.
- Excellent payments selection
- Excellent game selection
- Withdrawal fees
- Slow withdrawals
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Nitro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Nitro Casino
Nitro Casino is an online casino operated by Betpoint Group Ltd. It offers hundreds of games, including video slots, table games, and a live casino. Players can enjoy multiple software providers in a safe and secure environment, with up to nine interface and customer support languages.
The Malta-licensed Nitro Casino has been serving customers since 2020 and is available in a slew of countries worldwide. The design evokes speed, and the functionalities deliver on this promise; the website is easy to navigate across devices, with no glitches during playtime or the deposit process.
Learn more about Nitro in our online casino review.
- E-Wallets 1-5 days
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Nitro Casino
In the payments section, Nitro Casino keeps it simple, with a broad selection of casino payment methods for fiat deposits and withdrawals.
Its maximum withdrawals stand at 5,000 a day and 25,000 a month, however the casino doesn't state the limits for deposits. You should check this information for your preferred banking option.
Although it promises fast withdrawals, the casino's staff takes 72 hours to process each request manually. This can hardly be called a fast withdrawal service, and customers must also pay a fee for every withdrawal.
Games at Nitro Casino
In the lobby, players are greeted by hundreds of video slots from top-performing software providers. The lobby is simple to use, and games can be easily sorted by provider or arranged into alphabetical order, making it much easier for players to find their favourites.
There's a full portfolio of table games to enjoy as well, so players can kick back with blackjack and roulette. Each game has variations, and many other games are available, like keno and various dice games.
Players can also open the live casino lounge, which is home to multiple rooms hosted by real-life dealers to create a live environment. Games are hosted by Evolution Gaming and Pragmatic Play and are open around the clock for constant entertainment. Betting limits will vary from game to game, so players will be able to find a game that best suits them.
There's also a mobile version of their site, which can be enjoyed on the go from most mobile, smartphone, and tablet devices, making Nitro Casino a great choice for a mobile casino. Players can enjoy hundreds of the casino's best games, and they won't need an app to play. The casino will load through most compatible mobile browsers on devices that run iOS and Android.
Nitro Casino's Commitment to Responsible Gambling
With several responsible gambling tools and features, Nitro Casino shows a genuine commitment to the principles of safer gaming, which aligns with the responsibilities stemming from its Maltese licence.
You will find a range of tools to control your gambling, including but not limited to deposit limit, wager limit, loss limit, and more.
Customer Support at Nitro Casino
Anyone who needs help can contact the casino's customer support team. One of the quickest ways to get help is to use their live chat facility, which, unfortunately, isn't open nonstop.
Players can also email the casino or use their online contact form should they need further assistance.
Complaints
Read the complaints other players have left for Nitro Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi @Sleijona Thank you for sharing your feedback regarding NitroCasino! We want to apologize for the experienced inconvenience regarding the waiting time for your withdrawal. Our time frame to process withdrawals is up to 72 hours, but we always aim to process them faster. For us to be able to take a look at your case specifically, we would like you to confirm your registered email address at Nitro Casino. In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at NitroCasino, we will investigate your case and provide you with further information. Don't hesitate to contact us if you are experiencing any further issues. Kind regards, Sally
Really enjoyed this casino, great variety of games, withdrawal was a breeze actually one of the fastest withdrawls I've had, was in my bank account within 48hours of withdrawal. The live chat is very helpful and friendly
I like getting match bonus funds but other then the welcome bonus this casino doesnt seem to offer them well that I have seen, only free spins but that's okay overall great casino
Hi AMBR91, Thank you for taking the time to write your feedback here at AskGamblers! We are pleased to hear that you are happy with our site and enjoyed your experience at NitroCasino. We will forward your feedback regarding our promotions on-site to the relevant team, and make sure they will look into the possibility of offering more deposit bonus promotions. We wish you all the best, and don't hesitate to contact us if anything! Kind Regards, Sally
The page looks good and runs smoothly.
They have lots of slots and offer some decent bonuses, although they are mostly 1 spin on a promotional slot.
BUT BE AWARE!!! YOU MAY HAVE TO FIGHT FOR WITHDRAWING YOUR WINS.
The verification process is too long.
The criteria they have for valid documents is not listed as you post them. So you risk waiting 5 days for them to say that your photo was too blurry for them.
Hi NoWinNitrox, Thank you for taking the time to write your feedback here at AskGamblers! We are pleased to hear that you are happy with our game selection and the bonus offers. We would like to apologize for the experienced inconveniences regarding the waiting times when handling your documents. Our time frame to review documents is up to 72 hours, but we always aim to review them faster. The criteria for valid documents, you can find on our site under FAQs: https://www.nitrocasino.com/page/faq Remember that you always have the option to connect with our customer service via live chat, and ask about the status of your documents from them. To be able to take a look at your case and forward it to our Payments and Fraud department, we would like you to confirm your registered email address at Nitro Casino. In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at NitroCasino, we will investigate your case and provide you with further information. Don't hesitate to contact us if you are experiencing any further issues. Kind regards. Sally
Nitrocasino looks okay but actually...
Check the RTP values of each game that you are about to play:
Once you have opened the game check the info box / rules and check the RTP.
(If the RTP value is <(lower than) 96%, it is probably adjusted to be lower, you can check on Google for the standard Return to Player (RTP) value of a specific game.)
WARNING:
Nitrocasino uses _LOWER THAN STANDARD_ Return To Player (RTP).
I'm not sure if they are able to adjust the values based on individual player, but always check the game rules and see for yourself. And do it regularly, the RTP values are not fixed.
A couple of examples that I have checked personally and can confirm:
Rise of Olympus/ Moon Princess (Play'nGO):
Standard RTP 96.5%
Nitrocasino 94.51%
Big Bass Bonanza (Pragmatic)
Standard: 96.71%
Nitrocasino: 95.67%
And so on.
This means that your chances of winning are lower than what you're used to, in other words, you play the game with the same name, looks and feels but you will lose faster/more / have lesser chances of winning.
Usually the drop is about 1-2,5%-units, which means your estimated loss is about 25-100% faster and more, whereas your chances of winning are remarkably diminished. And it can be even a lot worse, so really, be careful. You could say they're ruthlessly "milking you" if you don't pay close attention.
Other casinos do this as well. I have noticed this at least with games by Pragmatic and Play'nGO. Be aware when you're playing, even with the most prominent licences MGA, UK, many casinos will try to find ways to get as much out you as possible without any sense of "fair play", moral or responsibility.
Hi CASINOPLAYR! Thank you for your review. We are committed to working with gambling regulators to ensure that our products are delivered and tested in line with the expectations of the regulatory authority, fairly and legally. This is an operational decision taken by management to give more room for bonuses and promotions for our players. We value your input and feedback and will make sure it gets sent upwards. Don't hesitate to contact us if you have any questions! Kind Regards, Sally
Casino is having quite a nice game selection, also the bonus offers and daily cashback bonuses are quite good. Also positive is the amount of payment options offered for deposits.
Hi MATISON, Thank you for taking your time to write your feedback here at AskGamblers! We are pleased to hear that you have been happy with our site. We wish you the best of luck while playing at NitroCasino! Kind regards, Karoliina
I love this site! Great games with trusted providers. The site looks wonderful. Played here many times, always easy. Live chat very friendly. Only thing that the minimum withdrawal should be smaller!
Hi JENSKU99, Thank you for taking the time to review NitroCasino in AskGamblers. We are happy to read how you liked our site and that you enjoyed your playing experience on our site! We will forward your feedback regarding the minimum withdrawal limit to the relevant team and we will look into it. We wish you all the best, and don't hesitate to contact us if anything! Kind Regards, Karoliina
Nice game selection and live support always available. Otherwise would Be a great casino to play on but the withdrawals should be faster, it is not right to Make customer wait their money for days.
Takes way too long to get My withdrawal due The fact this should be fast casino towards withdrawals. 1st i received email that said My withdrawal has been approved and i went to live chat and asked about it and they said it is still pending...
Hi Evikka, Thank you for sharing your feedback regarding NitroCasino! We are grateful to hear that you are happy with our game selection and the operating hours of our live support. We would like to apologize for the experienced inconveniences regarding the waiting times when handling your withdrawal request. Our time frames to handle the transactions are up to 72 hours, but we aim to process all the withdrawals as soon as possible. To be able to take a look at your case and forward it to our Payments and Fraud department, we would like you to confirm your registered email address at Nitro Casino. In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at NitroCasino, we will investigate your case and provide you with further information. Don't hesitate to contact us if you are experiencing any further issues. Best regards, Alex
Casino is having quite a nice game selection, also the bonus offers and daily cashback bonuses are quite good. Also positive is the amount of payment options offered for deposits.
Similar as other reviews here, payout time is way too long nowadays. Waiting up to 72 hours, even though account is already verified before even getting processed has not much to do with "Nitro". Still pending btw, the CS is not saying anything else then up to 72 hours. Anyways, until this is getting better will be playing somewhere else. And please... get rid of the transaction fees (e.g. Skrill) for customers, a casino should be able to bear the costs of their payment providers by itself.
Hi Yaroval94, Thank you for your feedback regarding NitroCasino! We are happy to hear that you are satisfied with our game selection and promotions! We would like to apologize for the experienced inconveniences regarding the waiting times when processing your request. Our time frames to handle the transactions are up to 72 hours as long as all the documentation has been verified beforehand. In order to take a look at your case and forward it to our Payments and Fraud department, we would like you to confirm your e-mail address registered at NitroCasino. In order to do so, we kindly ask you to reach our support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at NitroCasino, we will investigate your case and provide you with further information. Please do not hesitate to come back to us if you are encountering further issues. Kind regards and thank you for your patience, Alex
A big variety of games by various different providers. Very easy deposit methods. The Customer Service is easy to reach and extremely helpful and supportive.
The withdrawals are not processed smoothly. As a regular player you would expect that withdrawals would go faster. Two times in a row I received email confirmations that my withdrawal was approved. With first withdrawal I received email confirmation that it was approved, money not received and after checking with customer service it turned out it was still pending despite approval. Second time the same and after 3rd time I received the withdrawal (took 5 days in total). Second withdrawal the same process unfortunately. Received email confirmation that withdrawal was approved and I know (from previous other withdrawals) that Trustly is extremely fast but again I did not receive my winnings. Quite dissapointing that it takes a lot of effort of contacting the customer service to have it arranged
Hello ESC, Thank you for sharing your feedback regarding your experience with NitroCasino here in AskGamblers. Upon raising your case to our Payments and Fraud Department, we would like to inform you that due to a technical issue, we are taking a longer time than usual to process your transaction. We would like to apologize for the inconvenience that is being experienced due to this delay. We will inform you as soon as we have a solution to handle your request, thank you for your patience and collaboration. Best Regards, Alex
Variety of games and providers. Variety of (instant) deposit methods and initially quick withdrawals. The Customer service department is easy reachable.
My first withdrawal was handled very swiftly, my second withdrawal is taking extremely long.
Last week I made a withdrawal and pending payment was confirmed by email a day later. As the amount wasn't in my account 3 days later I contacted the casino to be told that the withdrawal was still pending despite of having received a confirmation email.
So I was asked to make the withdrawal again and so far still waiting.
Hello ESC, Thank you for taking the time to review your experience at NitroCasino here at AskGamblers. We would like to apologize for the experienced inconvenience when withdrawing your winnings. In order to investigate your case further and forward it to our Payments and Fraud manager, we would like you to confirm your e-mail address registered at NitroCasino. In order to do so, we kindly ask you to get in touch with our support and mention that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your account details through our Support Department, we will investigate your case and provide you with a resolution and feedback. Again, apologies for the experienced inconvenience and thank you for your collaboration. Best Regards, Alex
Nitro Casino News
Read all news about Nitro Casino, check for updates and stay tuned for exclusive bonuses.
PressEnter Group, an iGaming operator based in Malta, has struck a collaboration deal with Wazdan.The Wazdan portfolio of casino material will be distributed across PressEnter brands such as 21.com, JustSpin, NitroCasino, NeonCasino, RapidCasino, and UltraCasino as part of the acquisition.Going Strong Malta's PressEnter Group has partnered with Wazdan, with Wazdan's casino portfolio getting dispersed over PressEnter brands including 21.com Casino, JustSpin Casino, NitroCasino, NeonCasino, Rapid Casino, and UltraCasino.Wazdan's reach will expand across the Malta Gaming Authority's territories, giving gamers access to games like Magic Spins and Sizzling Eggs. Wazdan's gaming features will also be available, including Volatility Levels, Hold the Jackpot, and Collect to Infinity.Over the last year, Wazdan has inked a number of agreements and expanded into new areas, including the United States and Canada.We pride ourselves on partnering with intriguing, innovative brands, and PressEnter Group has made great advances since its founding in 2018, said Bekki D'Agata, Wazdan's Head of Business Development for Europe and North America and added that [they] share our beliefs and goals, and we look forward to working with them to expand their portfolio of businesses.Hampus Eriksson was appointed as PressEnter's new Chief Product Officer in February 2022, in a move meant to accelerate the company's efforts to expand into new regions and into the sports betting sector.Offering our players the most engaging and thrilling content is incredibly important to us, said Eriksson of the new partnership with Wazdan. Wazdan's collection of slot titles, with their artful graphics, strong math models, and thrilling mechanics, will be an excellent addition to our casino portfolio.
We all love good casino promotions: they offer endless fun and a chance to win great prizes (and honestly, who doesn’t like prizes?). But what we love even more is a promo spread over 10 days, taking place at five different casinos with a prize pot of €100,000!This time around, Nitro Casino, NeonVegas Casino, Justspin Casino, UltraCasino and 21.com Casino joined forces to bring you the awesomest promotion at the moment! The Quickspin Festival Network Promotion is on until 3 February so let’s see how you can get in!10 Days of Excitement!Head to the front row, players, because the show is about to start! The second leg of the tour for Quickspin Festival Network Promotion is here and it’s better than ever! Spread over 10 days, the promotion is divided into five separate, 2-day tournaments.Excitement is spread over 10 days with five separate, 2-day tournaments!For your convenience, here’s a calendar of the entire race:25 January–26 January27 January–28 January29 January–30 January31 January–1 February2 February–3 FebruaryNow that we have the exact dates covered, let’s move on to the venues hosting this majestic, winter tournament. The tournaments will be taking place simultaneously at five casinos. You can choose the one you like best by checking them all out (hint: they’re all equally fantastic!):Nitro CasinoNeonVegas CasinoJustspin CasinoUltraCasino21.com CasinoGet a Slice of €100,000!To make the tournament more appealing and let everyone find something for themselves, the casinos made a sweet selection of titles. All of the qualifying slots are powered by Quickspin (hence the title), and the selection features a mix of old favourites and new smash hits, including, but not limited to:Eastern Emeralds SlotNero’s Fortune SlotBig Bad Wolf SlotGolden Glyph SlotTiger’s GloryLoco the MonkeyPlay your favourite games and boost your chances to win!You can switch between the titles if you want and all of the tournament points you score in each game will be added to your total result on the leaderboard.Each 2-day tournament comes with a prize pot of €20,000. In total, the luckiest punters will take home €100,000! Will you be one of them? Only one way to find out!Enjoy the Spinning Festival!To sum things up: the Quickspin Festival already started and runs through 3 February at five casinos. There are 11 qualifying tiles and, as usual, placing more bets increases your chance of winning one of the prizes from the €100,000 prize pool!Should you need any additional information, please do not hesitate to browse through each casino’s Terms and Conditions.We wish you the best of luck!
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One of the worst casinos I've ever played. First of all they advertise fast withdrawals. Fast withdrawal for me is max 1 hour. I've been waiting my withdrawal for over 24 hours now. I've played on online casinos where they pay your withdrawal in 10 minutes, now thats fast. I asked customer service and they said that they process withdrawals manually and I should wait 72 hours to them to process my withdrawal. How is that fast I shall ask. False advertisement in my opinion. And then they have guts to take 3€ for you to withdraw 😂 Worst casino I have ever played and will never ever play on this site again. Still waiting my withdrawal btw, somehow I have bad feeling that they will not even pay it