AskGamblers Quick Overview
Editor’s View
We love the sleek and straightforward design of NineCasino, alongside custom-made icons in the menu. NineCasino is user-friendly and really intuitive, and you don’t have to be a tech expert to navigate this online casino.
We noticed that in addition to tournaments hosted by the casino, you can also receive cashback, complete missions, participate in the loyalty program, and become a member of the VIP club.
- Live chat is open 24/7
- Mobile friendly games
- Various/diverse offer of casino games
- Different responsible gambling tools available
- There are some country restrictions
- High minimum withdrawal limit
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NineCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About NineCasino
NineCasino is an online casino fully licensed and regulated by the Government of Curacao and the Kahnawake Gaming Commission. Uno Digital Media B.V. owns and operates the casino that has been on the market since 2021.
The operator provides players with a choice of many different languages from the side menu. NineCasino is one of the casinos you can play on your smartphone because it has an app you can download directly from its website.
NineCasino offers a large selection of games players can enjoy, but we recommend checking our detailed casino review before registering. We’ll discuss different payment options you can choose from and the process for deposits or withdrawals. Also, see if the casino’s committed to responsible gambling and what you can do if you encounter issues during your gameplay.
- E-Wallets 0-48 hours
- Bank Transfers 2-7 days
- Card Payments 0-48 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at NineCasino
The payment options will become available when you register at the casino and visit the Cashier. What’s available depends on your country. However, the casino offers all major payment options, including credit and debit cards, Neteller, Skrill and various e-wallets. Check out the Payments tab to see all possible options you can find at the casino.
The processing time can take up to 24 hours. However, some methods may take longer before you can see the money in your account. For example, bank transfers can last up to five business days.
The minimum withdrawal goes from €50 to €120, depending on your selected option. The maximum amount you can withdraw monthly is €30,000, which is halved for weekly withdrawals. In a day, you can receive €3,000 at most. Remember that bank transfers are subject to additional charges by the intermediary banks.
Games at NineCasino
NineCasino packs over 5,000 games from the world’s known providers, including Evolution, Netent, Pragmatic Play, Red Tiger and many others. Online slots are grouped into different categories, and you can find everything: instant wins, bonus buys, progressive jackpot slots, etc. You can easily find any game in the search bar if you already know what you want to do.
Live casino games emulate games in brick-and-mortar casinos; for those who love playing table games with the host, let yourself in. You’ll find many different releases, so find your virtual desk and get comfortable.
There’s no shortage of table games either, with online poker, roulette, blackjack, and baccarat. The casino’s original games are on display, and we recommend you check those out. There are also scratchcards for those who want to test their luck quickly.
NineCasino’s Commitment to Responsible Gambling
NineCasino takes responsible gambling seriously, as shown by the addition of different tools to help players keep things under control.
Firstly, the casino doesn’t allow underage players to register on its site, and it offers useful responsible gambling links to assist players. You can take a self-assessment test at any point to see if you should be worried or take the necessary precautionary steps.
As for the features, players can limit their deposits and losses. They can set daily, weekly or monthly limits. You can easily keep track of your bets in your account, making it simple to track your activities and adjust. Wagering and session limits are also available within your account.
Should you notice that you need to self-exclude, you can do so easily, but there’s also a cool-off option that isn’t as drastic and helps you take a short break from online gambling. NineCasino is packed with responsible gambling tools, all of which are listed above. This shows commitment to players and their well-being.
Customer Support at NineCasino
There are multiple ways to contact the chat support. The support email is located at the footer of the casino, but we recommend using the live chat, which you can access from the side menu or by opening the icon in the bottom right corner.
Before you talk to an agent, the bot will offer some topics and answer questions. We selected “Other” and requested to be connected to an agent, and the bot returned to us to pick a topic again, insisting that they “have a full knowledge base and are capable of processing requests.”
After our second attempt, everything went smoothly. The agent was friendly and responsive, and they helped us get what we needed. The chat support works 24/7, and you shouldn’t experience any problems contacting the casino’s representatives no matter when you’re playing.
Complaints
Read the complaints other players have left for NineCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello, dear! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future! Best regards, NineCasino Team.
A normal casino, I can't say that it stands out from the others in any way. There are bonuses here, and a huge number of games, and hotpot support, which reacts very quickly in case of problems.
But payments sometimes take a long time.
Simply have to wait up to two hours, it's a little not happy.
The rest is a great casino.
Hello! Thanks for the awesome review, dear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! Best regards, NineCasino Team.
Great casino, I've been playing for years. We are especially pleased with the constant promotions, which gives even more opportunities for the game.
Well, in general, I like everything very much. A modern and intuitive interface, a rich selection of games (there are all providers known to me). I give the highest rating.
Hello, dear! Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back! Best regards, NineCasino Team.
NineCasinos I joined a little over a few days ago and for being a low roller I already invested more than 500 euros in deposits alone which is very unlike me. I guess their loyalty is very attractive? Who knows, but they are part of the Dux group of casinos, and let me tell you they are good.
I like the layout, and filtering tabs of the website, and it's very easy to navigate. Dark with a touch of orange works well as the coloring theme and I like it. They have great welcome offers with a decent wager of x40 the bonus amount only and the low deposit of 15 euro to get 100% and another 250 spins spread over 5 days is a deal you cannot miss.
They have many deposit options for me like Skrill, BTC, and Local Bank Transfers. Now the winning aspect is the fact that I can deposit using local bank transfers in my ZAR currency and withdraw back to it. And I think that is why most of my deposits go here. Although when it comes to withdrawals the limits are a big high 1000 ZAR ( 65 euro), even though their terms say 50 euro (860 zar). What makes it hard is that free spins from no deposit bonus or deposit bonuses have a max cashout of 860 zar and once you have that amount of money left you cannot even withdraw your winnings. I have to make another deposit to withdraw the minimum of 1000 ZAR.
When it comes to games, they cater to everyone, so you do not feel left alone, slots, tables, and live casino games are all there. I do feel they are slightly outdated with the latest releases or a bit slow adding new releases of game providers.
Withdrawals and verification are a breeze and together with that, support is extremely helpful and very patient ( Especially Blake and Melissa) and that is a big plus for me. I got my withdrawal approved always within 1 hour which is very fast. I like the fact that when you have a withdrawal or verification issue, support puts you on hold and contact finance to have it resolved, instead of telling you to wait for an email from finance or those standard copy and paste nonsense. Support deserves 10/10 – Hope they implement a tipping feature in the future.
I made many deposits and when I asked for a freebie, they offered me 200 free spins and I got to choose the game. I chose San Quentin, did not win as much as I would have liked to, but enjoyed the spins anyway.
I still rate them 8/10 even though the minimum withdrawal limits and max win issue are still there. I hope they find a solution to this soon.
Just the fact that they should lower their minimum withdrawal limit from 1000 zar to maybe 500 zar or 50 euro(860 zar) as per their terms and conditions for South African players, or they can make the max win from no deposit bonuses 1000 zar so I do not need to deposit to cash out because if I use my 860 zar and play more to get to 1000 zar to meet minimum withdrawals, they still going to tell me I can only get 860 zar out. I mean the other day I had 800 zar and I continued to play to get to 1000 zar to cashout, however I lost all my funds in the end.
Hello, dear! Thanks for sharing your feedback. We appreciate your kind comments. We’re glad you feel satisfied with our service overall ,but we are sorry to hear that you’re having difficulties with the withdrawal limits. Your satisfaction is important to us, dear, and we will do our best to improve a current payment system. Best regards, NineCasino Team.
Cool design, most important vendors are on the site, easy to handle, quick withdrawal after KYC. A very positive impression from a Curacao licensed operator - I had lately more issues with MGA operators. Keep it up that way.
I had to contact them each time regarding my KYC status so I did not know which document was missing, they did not write me a specific email about it.
Hello! Thank you so much for your kind words, dear. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future! Best regards, NineCasino Team.
I signed up NineCasino recently. The casino is owned and managed by the Dux group and operates with a gambling license issued by Kahnawake Gaming Commission. The casino has a great design and the signup process takes under 30 seconds. The casino offers its players more than 10 currencies to play with plus more than 3 deposit options for every currency including crypto.
The casino has more than 4000 slots which are provided by providers like BTG, PlaynGo, red tiger, Netent, pragmatic play, Nolimit city, and many more. You can enjoy these slots with a deposit bonus on your first three deposits that give you a total of €450 in bonuses. The wager requirements are 40 times the bonus money and the wager needs to clear in 7 days. The maximum bet while being on bonus money is €5. The best part is that the casino doesn't restrict too many games from bonus play.
My personal experience with the casino has been great and all my deposits and bonus additions have been smooth. The casino processes withdrawal in under 30 minutes if you are verified. The verification process takes around 12 hours.
The casino has a great support staff who are there to help you 24x7.
I request every one to take a look at this casino and try it out with at least one deposit. I am a regular member of the AskGamblers forum and you can reach out regarding even more detailed experience of mine at this casino. Loved this casino.
Hello, dear! Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back. Until then, we’re here if you need anything. Best regards, NineCasino Team.
I absolutely love this casino. Fast verification, fast withdrawals and decent withdrawal limits also for new players.
Good selection in games, and also not to much games banned when having active bonus balance.
Could maybe provide some more payment methods like mifinity, neosurf or such. This would also maybe open to more withdrawal methods. But other than that, just a great casino overall.
Hello! Thank you so much for your kind words, dear. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future! Also, we will take into consideration your suggestions regarding our payment system and we will do our best to improve it. Best regards, NineCasino Team
NineCasino is a great online casino with an impressive game selection. I actually love their game roster as it's very exciting. I also love the bonuses that they offer since it honestly kept me engaged in playing with their site.
The disadvantage of playing on their site are the limits when it comes to countries and the available payment methods. If there were more options that were given, I know that more players will be playing here.
Hello! Thanks for the awesome review, dear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Also, we will take into consideration your suggestions regarding our payment system and we will do our best to improve it. Come back and see us soon. Cheers! Best regards, NineCasino Team.
Nine casino is one of the latest casinos I explored. I initially joined them a few months ago but I remember that they didn't have a credit card option available for my account for deposits and at the time I didn't have any funds in my Skrill so I decided to wait a bit. Then a few days ago I received a reminder email from them with their first deposit offer and this time I decided to make a deposit. After logging in I noticed that I still didn't have an option to deposit with MasterCard, but after reading the bonus terms and conditions, I noticed that Skrill deposits were valid to claim the bonus. So without hesitation, I made a deposit of 30 eur and got a 30 eur bonus.
The casino is powered by many well-known game providers, including NetEnt, Microgaming, Pragmatic Play, Nolimit City and many others. To start off, I started to play Twin Spin with minimum bets. I didn't have much luck and my b balance was quickly decreasing. Once my balance got down to 30eur, I moved on to the Razor Shark slot. I managed to get the bonus round quite quickly and got a 400x bet win, which put my balance little over my start balance. Then I moved on to the Deadwood slot which I played for the rest of my session. I had a few big wins but nothing significant happened and slowly but surely my balance was decreasing. I kept playing the game hoping for a bonus round but it didn't happen and eventually I lost my balance. Aside from that, I also got 50 free spins for the next 5 days. The spins were on Bgaming slots and I won a few euros every time which I lost quickly.
Overall I had a very nice time at Nine casino, the game selection is great, the lobby is easy to navigate and I didn't experience any issues either with the bonus or games. I only hope to see more payment providers added in the near future and aside from that, I think I'll be coming back.
Hello! Thank you for the feedback! We are glad to hear that you enjoy playing in our casino :) Best Regards, NineCasino Team
Nine casino is a brand new online casino which was established in 2021 and it is under the ownership of Dux group n.v. Nine casino is licenced by Curacao and Kahnawake commission as well. So to sum it up it seems like a really good casino. Now, Nine casino offers a nice welcome bonus package for the new players. For the first deposit you can get a generous 100% match deposit bonus and 250 free spins on top of that, for the second deposit you get a 55% match deposit bonus and for the third a 100% match deposit bonus. Also, nine casino offers a daily 20% cashback for all the players who like to play cash only. The design of the website seems really cool with dark blue being the main theme and most importantly, there is no lagging with the website.
Now, after uploading all the required docs in order to verify my account, the procedure was completed in 2 hours which is a great thing. Bonus terms are visible on the main site and they seem to be simple and easy to be understood. Now, when it comes to the withdrawal time frames I honestly do not have any idea since I did not have the chance to request any withdrawal. Also, I would like to point out that support is fast in response. Nine casino seems a very good casino and welcomes many players around the world.
One thing I would like to point out is that nine casino used to have an automated message which did not allow the players to play any excluded slot. Unfortunately, after my last deposit with a bonus, this message did not exist, so I had to talk with the support which informed me that I need to check the excluded slots myself. The list is not in alphabetical order and it is big enough, so your eyes will hurt by looking closely at all these excluded slots. Due to this reason I decided that this casino was not for me so I closed my account.
Hey! Thank you for the feedback! Yep, this list of excluded slots can be a bit confusing. We will try to make it simpler for players to search the games in it. Best Regards, NineCasino Team
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I'm not an avid casino player, but sometimes I like to come in to spin slots. I tried many different casinos, but in the end I decided to stop at this for now. I really like the interface of the site. Well, there are a lot of games, I have enough of everything. If you win, they pay you out without any problems (and quite quickly). I can recommend it.