AskGamblers Quick Overview
Editor’s View
Navigating around the site is seamless, and we’re impressed with the overall usability. Menus are easy to access, simple and stress-free. Live chat is accessible on any page which we like, and the terms and conditions are transparent and easy to read.
When you head to the games lobby, there are plenty of game categories to navigate between and helpful filtering options to help you find games quicker.
- Home to more than 80 game studios
- Good choice of payment methods
- 24/7 live chat
- Slow withdrawals
- No weekend withdrawals
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MyEmpire Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about MyEmpire Casino
MyEmpire Casino is an online casino where you can play to earn diamonds and build your own empire. It’s adapted a video game-style interface which you can use when you earn diamonds by making deposits and playing your favourite casino games.
The casino is available in two languages and supports the latest web and mobile devices. You can register directly through a web browser or visit their mobile site if you prefer a mobile casino. Both platforms support the casinos' selection of games and features.
We’ve discussed games and features in our online casino review below.
- E-Wallets 24-72 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at MyEmpire Casino
The casino supports a good selection of payment methods which can be used to deposit and withdraw from your account. It’s also a crypto casino with various options.
The minimum deposit starts at 10 EUR, and the same applies to withdrawals. The maximum depends on the payment method.
All withdrawals are processed according to the casinos' monthly withdrawal limits. Your VIP status will also be considered to decide how much you can withdraw per day and month. Your VIP status runs on a 90-day cycle, and you can have a maximum of three pending withdrawals in your account at one time.
The casino aims to process your withdrawal within three business days, and they are processed Monday to Friday 6 am to 5 pm GMT. There are currently no weekend withdrawals.
You must verify your account before you withdraw. The casino will contact you with further instructions.
Games at MyEmpire Casino
There are more than 80 game studios here, so when it comes to casino games, there are thousands of them. You can list the game studios in the lobby to see which ones are supported in your country, and you can see how many games are available.
You can select your favourite providers to view only their games, and there is a large selection of online slots, table games and a live casino collection. The casino also has a selection of exclusive slots you’re unlikely to find anywhere else.
You’ll see all the games sitting in their categories, and it's easy to navigate between them. If slots aren’t your thing, you can try the casinos' selection of table games or head to the live casino. There are more gaming providers offering live games, and again there are exclusive games hosted by real-life croupiers for the ultimate live experience.
MyEmpire Casinos Commitment to Responsible Gambling
The casino is committed to responsible gambling so you can enjoy their games but still be aware of the social and financial harms that are often associated with online gambling.
You should maintain control of your spending at all times, and we have listed above any tools that are available to help you do that. You must create an account to access these.
If you think you need a break from gambling, you must contact support. You can also self-exclude if you need to take a longer break.
More information about the casinos' responsibility to underage players can be found on their website.
Customer Support at MyEmpire Casino
If you have any questions or concerns, you can contact the casino. They have a live chat feature available from any page, and customer agents can chat 24/7. There is no chatbot, so you will be transferred to a customer support agent when one is available or join the queue.
We tested live chat and were transferred to someone immediately, with no queuing times. The agent was friendly and professional, and we had no concerns.
You can also drop the casino a line email, although live chat is probably the fastest way to get help.
Complaints
Read the complaints other players have left for MyEmpire Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
MyEmpire Casino, the thing that I like is the fact that there are so many games to choose from, and the deposit/withdrawal options are convenient. The customer service has been helpful, though the bonuses could be better with lower wagering conditions. Still, it’s a solid place to play.
Nothing I didn't like anything in the casino at all. The game lacks, the support team never answer, the bonuses has huge wagering requirements. Just awful
After trying over 16 different online casino sites, I can confidently say that this particular casino has the worst service I've come across. Withdrawals seem to take forever to reach your wallet, and it feels like they go out of their way to delay paying out winnings. While deposits are instant, getting your hands on your winnings becomes a never-ending waiting game. This has been a truly disappointing experience, and I have decided not to use their services again.
MyEmpire has a great start with amazing selection of game providers and payment methods to choose from. I did get to try the customer service which I can vouch for the responsiveness. I think it’s good enough as a gambling site.
My only gripes is that I had to use the customer service in the first place. It’s usually involving delays in my withdrawals but they’re more often than not tied to the bonuses I claimed which have confusing terms and conditions.
The casino has a large bonus package and you will get a bonus crap every 24 hours you deposit. The have a huge selection of games with the possibility of selecting individual providers.
I liked this site and have liked it for some time now. But sadly all good things must come to an end. There are now alot of errors on the site and tons of slots arent working anymore. Altso the bonus grab game does not exist anymore but every time you deposit you get one free grab. The support are vague in the responses.
It is hard to play at a site where the offers are broken and does not work. For now i suggest playing elsewhere.:
They have a lot of good games and the bonuses are realy good but thats it there is nothing more good about this Website in my opinion. Also the Support is good
If you take a Bonus while you have a pending withdraw they put your Balance to Zero after finishing Wager. I asked the Support because I never seen this before and they said its because I have a pending withdraw that's why they put back the Balance to 0 after finishing Wager. I lost 400 Euros because of that and I would never play again on this Site
This casino is unique I suppose in the way it gives away loyalty bonuses. You get a diamond for a hundred euro wagered. I'm afraid there isn't a whole lot of good to say about this place.
This casino is as bed as it gets. The games lag on every single spin. They delay withdrawals as to make it impossible nearly to withdraw. The support is a waste of time and there is zero responsible gaming option. I asked them in live chat to shut my account. They just ignored me and the account hasn't been shut. If your playing here I'm afraid your playing at the bottom. They use the reduced rtp on pragmatic etc. You've no hope as a player. Chances are after 15 minutes the lag will have you leaving anyway. Really really bad. If they paid me I wouldn't play here again.
This casino's wagering counter is incorrect. Everytime I wager 1x, it still won't let me withdraw. It needs to be resolved because I have already contacted them about this in the past, and it hasn't been fixed.
The website is very clunky on mobile Web. The email reply to various issues are non-existent.
You can't verify your account unless they unlock a page for you. I have asked numerous times to verify so I can withdraw with NO response via email.
I bought a $150 bonus buy on a Hacksaw slot. The game crashed and I didn't get to see the bonus but it took my money anyway. I have asked twice via email to fix the issue and send me a replay of the game and have yet to receive a reply. Support is non existant.
I want this fixed.
Its very interesting website from my first impression, a lot of different games, ans hudge bonus quests its kind of Video game at some point,its interesting
I am gamblig since 2017, i never saw ans had a experience as i had here in this caisno, i activated all Bonuses i could that Casino offers, i got 4 Welcome bonuses and i got a bonus game just for first deposit, that means all slots i played after i got 0 free games or bonus games, that is very frustrating, what is also strange is that,i played on 0,40 0,60 or 1e stake...not higher... And i got rly almost 0 bonus games i played few different games . Like i played today a lot and i got no bonus,what is very veeery strange,when i say bonus that means also a chance to get any possible winings and it didnt happened!
Dear Customer, Thank you for review. It’s unfortunate to hear that you did not have much luck with us. Please note that we do not affect any winnings. Our casino offers licensed games from many top online gaming providers. You can see the names of the providers we work with under Casino on our website. Individual players should understand that because winnings are awarded randomly, the individual winnings may not correspond to the advertised RTP. They can expect a return in the range between zero and the maximum price level for each individual game. Best regards, MyEmpire.com
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Absolute joke of a casino! Bonuses are a scam—wagering requirements so high you’ll never actually get anything. I tried to cash out, and boom, account was suddenly “under review.” No real answers from support, just excuses. Wish I never deposited here...