AskGamblers Quick Overview
Editor’s View
Navigating around the site is seamless, and we’re impressed with the overall usability. Menus are easy to access, simple and stress-free. Live chat is accessible on any page which we like, and the terms and conditions are transparent and easy to read.
When you head to the games lobby, there are plenty of game categories to navigate between and helpful filtering options to help you find games quicker.
- Home to more than 80 game studios
- Good choice of payment methods
- 24/7 live chat
- Slow withdrawals
- No weekend withdrawals
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MyEmpire Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about MyEmpire Casino
MyEmpire Casino is an online casino where you can play to earn diamonds and build your own empire. It’s adapted a video game-style interface which you can use when you earn diamonds by making deposits and playing your favourite casino games.
The casino is available in two languages and supports the latest web and mobile devices. You can register directly through a web browser or visit their mobile site if you prefer a mobile casino. Both platforms support the casinos' selection of games and features.
We’ve discussed games and features in our online casino review below.
- E-Wallets 24-72 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at MyEmpire Casino
The casino supports a good selection of payment methods which can be used to deposit and withdraw from your account. It’s also a crypto casino with various options.
The minimum deposit starts at 10 EUR, and the same applies to withdrawals. The maximum depends on the payment method.
All withdrawals are processed according to the casinos' monthly withdrawal limits. Your VIP status will also be considered to decide how much you can withdraw per day and month. Your VIP status runs on a 90-day cycle, and you can have a maximum of three pending withdrawals in your account at one time.
The casino aims to process your withdrawal within three business days, and they are processed Monday to Friday 6 am to 5 pm GMT. There are currently no weekend withdrawals.
You must verify your account before you withdraw. The casino will contact you with further instructions.
Games at MyEmpire Casino
There are more than 80 game studios here, so when it comes to casino games, there are thousands of them. You can list the game studios in the lobby to see which ones are supported in your country, and you can see how many games are available.
You can select your favourite providers to view only their games, and there is a large selection of online slots, table games and a live casino collection. The casino also has a selection of exclusive slots you’re unlikely to find anywhere else.
You’ll see all the games sitting in their categories, and it's easy to navigate between them. If slots aren’t your thing, you can try the casinos' selection of table games or head to the live casino. There are more gaming providers offering live games, and again there are exclusive games hosted by real-life croupiers for the ultimate live experience.
MyEmpire Casinos Commitment to Responsible Gambling
The casino is committed to responsible gambling so you can enjoy their games but still be aware of the social and financial harms that are often associated with online gambling.
You should maintain control of your spending at all times, and we have listed above any tools that are available to help you do that. You must create an account to access these.
If you think you need a break from gambling, you must contact support. You can also self-exclude if you need to take a longer break.
More information about the casinos' responsibility to underage players can be found on their website.
Customer Support at MyEmpire Casino
If you have any questions or concerns, you can contact the casino. They have a live chat feature available from any page, and customer agents can chat 24/7. There is no chatbot, so you will be transferred to a customer support agent when one is available or join the queue.
We tested live chat and were transferred to someone immediately, with no queuing times. The agent was friendly and professional, and we had no concerns.
You can also drop the casino a line email, although live chat is probably the fastest way to get help.
Complaints
Read the complaints other players have left for MyEmpire Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
The withdrawal for $524 took only about a few days, which is faster than I expected for bank transfer. The system kept me informed the whole way, and the payout was accurate and timely. This brings peace in my mind that I can trust this casino.
I had an issue where my deposit wasn’t showing up in my balance. I reached out to support and got Mia, who was incredibly friendly and helpful. She quickly checked my account, fixed the issue, and also provided 50 free spins. She also gave me a few tips for playing! Very warm and knowledgeable. The support team here is impressive, and Mia is a true gem. I highly recommend her assistance.
This casino really knows how to treat its players. After requesting 7150 kr withdrawal, the support team quickly verified my documents and got the payment processed the same day. Their friendliness and efficiency made the entire process enjoyable. I recommend this casino to new and seasoned players alike for its great support and timely withdrawals.
Emma was super responsive and really helpful throughout the whole process. I submitted a $300 withdrawal, and she personally made sure it got approved quickly without any issues. The whole experience was stress-free, everything went smoothly, and I really appreciate the excellent support. Couldn’t have asked for better service!
I messed up a bonus claim and thought it was gone forever. Support looked into it and credited me manually. Very fair and understanding. Will definitely recommend this.
I've tried quite a few online casinos over the years, but this one stands out in every possible way. From the moment I signed up, the process was seamless. The games load quickly, the graphics are fantastic, and the payouts are consistently fast. I appreciate how easy it is to contact support if needed. Easily my favorite place to play!
Easy registration. I like slots from many providers. Quick deposits, many options. Attractive website. 24/7 support. Good bonuses with no max cashout. Weekly promotions are received. No deposit bonuses are also offered from time to time.
I played with pleasure until I had winnings. The nightmare begins. My withdrawals take 25 days. To myfinity. Casino terms are ignored by the casino. The terms state 3 business days. Support can't help with withdrawals.
I was a little worried when my deposit didn’t show up right away, but Linda from support was fantastic. She reassured me calmly, looked into it immediately, and had it all sorted out in under 10 minutes. Fast, friendly, and professional — couldn’t have asked for better help!
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I contacted support about a delayed update on my account, and Tom from support handled it calmly and professionally. He listened carefully and provided clear updates, which made me feel reassured.