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Mr Vegas Casino is restricted in your country, please try these instead:

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Mr Vegas Casino

Our Rating CasinoRank
8/10
CasinoRank
Player Rating 7 reviews
6.9/10
7 reviews
Complaint Response 18 complaints
4 days avg. 18 complaints
What we like
  • Home to over 3500+ games
  • Access to highly acclaimed providers
  • Multilingual live chat is open 24/7
  • Mobile friendly games
  • Multiple licenses including UKGC
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure

18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware


Mr Vegas Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.mrvegas.com
Established
2020
Licences
UK Gambling Commission, Malta Gaming Authority, Danish Gambling Authority, Swedish Gambling Authority
Affiliate Program
Languages
English, German, Swedish, Danish, Spanish, Finnish, Japanese, Norwegian
Casino Type
Instant Play, Mobile, Live Casino

Mr Vegas Casino is an online casino where players can enjoy some of the best games and most trusted games like video slots, table games and live casino games. They’re also home to a decent portfolio of software providers which includes big names like Microgaming, NetEnt, Play’n GO, Big Time Gaming, Relax Gaming, Push Gaming and Quickspin. The site is available instantly through a web browser or can be reached through mobile devices like the latest smartphones and tables. The casino is also fully licensed and regulated by the Malta Gaming Authority, the UK Gambling Commission and the Danish Gambling Authority and Swedish Gambling Authority . 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Australia, Belgium, Bulgaria, Denmark, Egypt, Greece, Italy, the Netherlands, Panama, Pakistan, Poland, Romania and the United States. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The casino has been optimized so players can access the casino through their mobile device without having to worry about installing any additional software. Players can simply load the casino through their mobile browser for access to hundreds of the casino's most popular games. Only one account is needed across all devices so players can easily switch between devices as and when it suits them. 

Security and Fairness

When it comes to security the casino takes this seriously. Any financial information or personal data is encrypted at all times to ensure the details are kept confidential. They also use secure payment providers so players can feel completely safe. 

Fairness will never be an issue either. The casino uses a random number generator to determine the outcome of their games so they produce fair and random results every time. 

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Mr Vegas Casino. Learn more about complaints.

Show all complaints
Mr Vegas Casino - £6500 and deactivated account

Hi,


So on the 7th august I won over £6000. My account was fully verified but they requested documents before I was able to withdraw. Fair enough; sent what asked for. Then they asked for proof of owner ship for mobile number and said soon as this was sent be able to withdraw.

That was sent and then they said I had to verify an account with Videoslots even though I didn’t use it.

I also done all this. After 3 days of sending bank cards, bank statements, utility bill, passport, phone numbers etc they fully verified my account and said I could withdraw.

I was able to click withdraw and it no longer said “verify”


So in this order I withdrawn:

8.20 - £6000 - pending

8.29 £178 - approved

9.38 £200 - approved

11.05 £300 - pending

11.05 £200 - pending


So as you can see they fully verified account and approved 2 payments made after the big one.

Was told to be patient and was no issues nor did they require any extra documents, this was being manually processed as it’s a large sum.

They then declined the £6000 and £300 - £200 withdraws and deactivated my account. Then told me they now decided the account isn’t fully verified but it was fine when they approved 2 payments.

Anyways I sent the bank statements off once again - was told on live chat from what they could see the account is still fully verified and they failed the withdraws and my account balance is £6550.70.

I’ve not really had any answers as to why my account was deactivated and they’ve kept my money when the account is fully verified - other than they are now doing internal review.. but they’ve not told me what for or what the issue is. It’s now the 13th - acc still deactivated.

staus Unresolved
£6500
Mr Vegas Casino - Unpaid balance, still waiting 1000
Hi and good afternoon,

On January the 30th I Deposited £30 and won £1000.

I tried to withdraw and my account got instantly deactivated, I reached out to customer support via live chat which I was greeted with a very kind person named Edward, Edward said it was because of verification and asked me to provide 6+ pictures of documentation relating to my identity,

This was very quick and I had it all verified within hours, after this I had to wait until my account could re-become active.

Live chat was entered once again, I was then told my account was under review for duplicate accounts which was never the case as I didn't currently have a active account with the casino.

I waited a week and then was told I can have my withdrawl processed manually when I contact customer support through email.

So February the 5th they put a request across for the withdrawl of £1000, I have been in and out of emails and live chat for another week waiting for any sort of news on this but constantly keep getting told I have to wait and it's being sorted.
I have no idea what's going on, I Feel very isolated as I have no access to the account and every support person I write to or email I sent gets replied with the same sentence.

I just want this sorted as this is going onto week 3, I have many screenshots of live chat but have attached one, The photo attached was 3/4 days ago telling me I'm high priority but still haven't heard a single word back, if you would like additional information about this then please ask I am new to this complaint process.

I would like to say I have been nothing but co-operative kind and understanding about the matter but I feel like I'm being led on, please look into this for me as I would love for this to get sorted, thankyou for your time to read this.

Email used for the account has been submitted to yourself but I'm unsure of the account name as the email was the log in.

Thankyou for all your time taken
Sam

(Withdrawl needed of £1000)
staus Unresolved
£1000

Complaint Statistics

Resolved 3
Avg. Amount $ 3,214
Avg. Complaint Duration 5 days
Avg. Response Time 4 days

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Player rating
6.9/10 7 reviews

Top reviews from our players

Mr Vegas Casino offers a lot of games, and I love that there are always new options to try. The site is easy to use, and depositing is quick. The only issue I’ve had is the slow loading times, but it’s still a great casino overall.

MR Vegas Casino is definitely worth checking out. The variety of games is impressive, and there’s always something new to discover. I’ve had a mix of wins and losses, but that’s what makes the experience exciting. The website is easy to navigate, making it simple to find your favorite games or explore new ones. The only issue I’ve encountered is the loading speed, which can sometimes be a bit slow. Despite that, my overall experience has been positive, and I think it’s a great platform for enjoying online gaming.

I like their number of slots and possibilities. The site has a lot to offer. Easy to deposit. Their layout is actually quite good too. It's easy to find the slot you like.

I don't like the that they write they answer chat support within 2 minutes. I've been on hold for 2 hours and still no answer. I haven't got my withdrawal yet. Their email support is also slow.

After having an amazing session at Video slots casino, I came to Askgamblers site to look for their sister casino and came across Mr Vegas casino. I signed up on the site instantly. The site design and layout are quite similar to Video slots casino and just like Video slots, Mr Vegas also offers you to choose from 10 different currencies which include GBP, EURO, DKK, JPY, USD, INR. The minimum deposit and cash out amount at the casino is €10 and €20 respectively. The casino has lots of Payment methods which are cards, e wallets, vouchers so filling your account is never going to be a problem.
Mr Vegas casino has more than 130 slot providers that together give you 6009 slots. BTG, Play’nGo, Blueprint gaming, Relax, Push gaming, Pragmatic Play, Playtech, Netent, Nolimit City, Thunderkick, Elk gaming and many other big and small names are part of their humongous slot directory. The casino gives you a bonus offer of a 100% up to €400 and150 free spins on Starburst slot on your first deposit. The bonus needs to be wagered 20 times the bonus amount in 7 days. The bonus money is locked separately and released in instalments of 105 as you complete 10% in wagers. You can place withdrawal at any time but your entire bonus balance will be forfeited. Apart from the welcome package the casino has prepared battle of slots for its players who deposit a minimum €20 or wager more than €2500 in real money at the casino. The casino arranges for lots of battle tournaments which you can take part by buy ins and also lots of free roll tournaments. The prizes from these tournaments are wager free.
The casino has a VIP system where you can achieve VIP levels in terms of your deposits and wagers. Every completed level gives a wheel spin where you can get cash prize. All these prizes are wager free.
The casino has a support staff which is at your service 24x7. The verification process takes under 12 hours according to chat and the withdrawals are processed in order. My personal experience at the casino wasn’t great. The reason why I signed up at this casino was because I had a great experience at Video slots but my experience here was the polar opposite. After making my first deposit I got bonus which had free spins of value INR2 (2 cents) when the minimum bet is INR14 (20 cents) I tried to get myself taking screenshots of Astropay but it got rejected. Plus, my bank statement screenshot got rejected as it had two pages. The main reason I had signed up on Mr Vegas was to take part in battles but even after making the minimum deposit required to be eligible for battle every time, I tried to join an event it was closed for me even though the battles were a long way off from finishing. Even the chat had no answers.
I want to give this casino a one start rating but just because I had a great experience at Video Slots I will higher my rating.

Oh man, what an experience. Chat is just perfect. Yes, I know what some chat stuff from other casino's can be but those guys are awesome. Many, many, many providers, a lot of bonuses, slots running great, no glitches there.
Withdrawals in few minutes. Yes, in like 120 seconds. Didn't even have time to upload my documents to verify the account and the money was already on my Skrill.

There is really nothing to dislike here. Maybe, just maybe some better overlook/filter for slots but that is just a minor thing to be better at. Nothing more to say about negative side. I just really have fun playing here and the fun will continue, I am sure 😉

Mr Vegas is one of the newest added casinos here on Askgamblers and I first learned about them about two months go. I saw a casino streamer playing at Mr Vegas and he mentioned it was a sister site of Videoslots casino. And since I play at Videoslots, I decided that I want to give them a try. 

Mr Vegas is pretty much the same casino as Videoslots when it comes to layouts and game selection. The casino has all of the most popular game providers, including Microgaming, Netent, Play'n Go, Nolimit City, Relax Gaming, Red Tiger and many others. Therefore, I think they definitely offer games for every taste. 

After signing up I made a deposit of 80 eur. I played Twin Spin and Reactoonz and had many ups and downs. In that session I didn't make a cashout, but I received 2 of their wheels- similar to Videoslots, for different achievements, you get their special wheels. However, it seems that at Mr Vegas they are much more difficult to get but also more rewarding. As in the wheel you can get cash prizes, free spins and jackpots. The smallest prize I've had is 50 spins and that's a nice reward to have. 

Ever since then, I've made numerous deposits and one withdrawal so far. I had a few nice hits and withdrew 850 eur from a nice hit on Reactoonz. Also I've received a few of their wheels and got 100 spins reward twice, which definitely makes it more fun to play there. I was asked to verify my account and that took less than 10 minutes. Also I haven't had any issues with deposits and withdrawals or games. I definitely think that they are a good casino, if you get the rewards, they can be quite generous compared to other casinos. Besides, the game selection is really amazing and you can pretty much find any game you can think of. I will definitely continue to play there!

Mr. Vegas sister to Videoslots I joined them a couple of months ago to try them out at the time my video slots account was still closed due to those business decisions they made before covid.

This casino has thousands of slots and online casino games including live games. Upon launching the website you will see video slots, layout, and everything is the same except for battle of the slots.

They offer a welcome bonus for the first deposit which compromises a 100% deposit bonus plus 150 spins with a wager of x20 I think. However the other I receive which is also 100% and spins are x35.
The wager seems low and fair, but do not let this catch you in the trap the bonus is released in increments as you wager a specific amount. So basically for a set amount of wager you get 10% of the bonus, which in essence seems like a cashback. I hate this type of bonus. So remember you wager the bonus with cash/real funds, the bonus amount does not get added immediately after the deposit.

They host Play'n Go, Netent, Push Gaming, Relax Gaming, and many more providers. I don’t know if it's a license, however, I cannot play Red Tiger, Elk, iSoftbet, and many others at this casino however I can play them at 90% of other casinos I play at and it is disappointing.

They also have a loyalty system of Jackpot wheels which you can reveal once you unlock trophies behind existing and new slots by completing tasks, like win 3 or 4 times in a row or win 1000 times in the same slot, etc. The trophies are not that much, however, if you get something it’s a bit more decent, amount of spins, battle ticket, rounder, etc. Unlike video slots who give 10 spins with 0.10 value or 1 euro battle tickets 90% of the time.

Live chat is fast and quick to respond. They are knowledgeable and help the best way they can. There are lots of deposit and withdrawal methods, and verification is very fast too. I think 5 minutes. Withdrawals take on average 5 – 10 minutes.

Great casino and I wonder if they will bring the battle of the slots to this brand as well.

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