
Miami Dice Casino
- UKGC- and MGA-licensed
- Live chat 24/7
- Serious commitment to responsible gambling
- Website design could be better
Editor's View
Double-licensed Miami Dice Casino strives to provide comprehensive casino entertainment with a virtually endless list of software providers and payment methods. The highly regulated jurisdictions from which it gets its permits compel Miami Dice to high standards despite its interface giving off a different vibe at first glance.
General Information About Miami Dice Casino
Miami Dice Casino is an online casino with two gambling licences, one from the UK Gambling Commission and the other from the Malta Gaming Authority. These licences guarantee peace of mind for players, given the high standards they entail and the stringent procedure to obtain them.
If you can get past the website's half-baked design, you can register and claim the welcome offer. Registration is a pretty straightforward, three-step process that asks you to leave your phone number so you can confirm your identity.
What matters most, however, is that Miami Dice is reliable. The casino employs SSL encryption to keep players' data secure, so you don't need to worry about your personal info getting stolen. The rest of the pros and cons of Miami Dice can be found in our detailed online casino review below, so keep scrolling down.
Payment Information and Options at Miami Dice Casino
Once you sign up at Miami Dice, you will be asked to pick your payment method and currency, and you will have a great choice of e-wallets and payment cards. However, you won't find any cryptos among the dozens of currencies. If you prefer digital coins, we suggest you look further and explore our crypto casinos.
The minimum deposit of £20 will qualify you for the signup offer; the casino doesn't expressly say the deposit limits, but there must be some, so it's best to check the limits for your chosen payment method with the support team.
The same goes for withdrawals: the minimum amount is £20 and the maximum monthly limit is set at £20,000. However, you should know that the number of withdrawal methods is quite disproportionate to the number deposit options, missing over a half of payment gateways.
Customer Service at Miami Dice Casino
The support team at Miami Dice Casino is available 24/7 via live chat. The queues are not too long, and the people on the other side of the chat window will do their best to help you. We tested it and were pleased with the treatment.
Email is available round the clock, too, and the casino promises to respond in 24 hours.
Finally, for technical issues, the casino has compiled a help centre page, which is basically an FAQ page listing the most common questions and answers.
Games at Miami Dice Casino
At Miami Dice Casino, you can choose from over a thousand slot titles. Classic video slot lovers will find old favourites like Starburst Slot, Gonzo's Quest Slot, or Secrets of Atlantis Slot; for those who prefer newer releases, there is a handy New Games category that lists them chronologically.
For fans of casino games, there is a range of table games, too. Namely, Miami Dice Casino offers a vast selection of Roulette, Blackjack, Baccarat, and Video Poker alternatives.
The video poker section includes Deuces Wild, Joker Wild, All American Poker, and Jacks or Better. For those who like to play it slow and safe, the casino has prepared a set of specialty games, such as bingo and scratch card titles.
Finally, the casino features a live casino section where players can participate in live games with real-life dealers. The current selection includes variants of Live Blackjack, Live Baccarat, and Live Roulette.
Miami Dice Casino's Commitment to Responsible Gambling
Miami Dice makes a real effort to uphold the principles of responsible gambling, which becomes obvious from the moment you enter the lobby. Immediately, you will see a banner inviting you to play responsibly, offering tools and advice on keeping your gambling in check.
On the dedicated page, you will find a self-assessment test, which can be used to determine whether you have a problem.
After that, the casino will offer a rich set of tools to control the time you spend gambling; some of these tools are deposit limits (daily, weekly and monthly limits on how much you can deposit), game time reminder (limiting the time you spend playing certain game(s)), and time-out to clock-off and self-exclusion.
Not every day you see a casino offering so many RG tools, so Miami Dice deserves praise in this department.
Final Verdict on Miami Dice Casino
Miami Dice offers a generous welcome casino bonus to attract new customers: with a minimum deposit of £20, your deposit will be matched 100% up to £50, and you will receive 50 Bonus Spins. Double-check the welcome offer; it was valid at the time of writing, but it could have easily changed since then.
The game selection at Miami Dice Casino could keep you engaged for hours, while regular tournaments and loyalty bonuses are sure to keep you entertained and coming back for more.
Finally, the website runs smoothly, and Miami Dice really excels where it matters most: customer support.
Recommended by experts
Player Reviews


Very flexible promotions. Promotion rules are easy to read because written in bullets. Easy to find everything in the website. Mobile version is clean. Support is responsive and nice.
Games are not many. I also don't like font styles on website. Casino use money but website look like made by highschool student. Also, tabs keep following screen when scrolling on desktop. Can't see games thumbnail. Only gone when reach text but I don't need text I want to see games.

Interface looks lovely. It looks fun right off the bat with fun cartoon and nice colours. The games are arranged in clean layout and the search engine is quick.
Perhaps the search is quick because there's not much games offered on the mobile. Only slots and table games are supported and neither categories display the complete selection the desktop version provides. As for the desktop, I'm confident in my internet speed but I experience lag whenever I open a new category.

Good games but transaction is not good. They need to improve some disturbing bugs and ads that bother me while playing. Plus, the registration is quite a hassle and the customer service took a while before answering me. Oh well, now that I started, I’ll see what will be the outcome of my stay here in Miami Dice
The customer service apologized to me for his or her failure to cater my matter but I hope it will not happen again in the future. This is one thing that they should keep in mind. They should always be alert on attending to their customers.

I played in Miami Dice casino because I thought they have an American/USA theme going on. I am quite confused why is it called Miami Dice. The only thing I liked in this casino is the easy sign-up. I have easy time registering with them but most online casinos have easy registers so it’s not really impressive.
I try clikcing on the game provider but i am confused at what I see. It’s not game providers, it’s just scratch games! This is very unprofessional if you ask me, I know they also want to brag on their winners but the winners board on the low left screen distracts too much. They have decent welcome bonus but that is not enough to keep me playing in the online casino.

Well everything was great until winning some money then they become nightmare!
Stay away from them. I Followed all the rules and won money but they refuse to pay! I don’t care about money as I spend weekly more than that anyway but if you won money they have to pay you simple as that! Did complain but nothing happened! Been playing more than 4 years in online slots but never seen anything like that!

Nice interface that makes you want to browse the site. It is very easy to navigate. I liked the option of enlarging games that give the sound of being at the casino. Excellent panoply of games. T

Like that I can play merkur gaming. Many types of games.
Told me that the welcome bonus was non sticky, after I won 400-500 euro I couldn't withdraw because of bonus amount. Never again.
Most of the games I like I had free games on and couldn't skip free games.

Probably my favourite casino at the moment they have a great selection of games. I haven't really had any issues but then again I hardly win on any casino haha.
I play on here most weeks they offer a great selection of bonuses. Very happy, keep up the good work,
Nothing at all really there missing a few of my favourite games but because they have so many its no big deal.

Average, but trustworthy casino. Licensed by the UK gambling commission for British players, and the Maltese giant MGA for the rest of us. Generous first deposit bonus of 200% + 50 freespins on any Netent slot. The terms for this deposit mostly follows the industry standard. IE Wagering requirement is x35. Maximum bet per spin is 5€ (or equivalent in your currency), and some slots only contribute 20% to the wagering requirement. A plus is that these slots are not forbidden to play with bonus cash, as they are on some casinos. So they won´t steal your cash if you played one of the "blacklisted" slots by mistake.
This casino has one huge difference in the wagering terms. They include your deposit in the amount that has to be wagered 35 times. So if you deposit 25€, you receive a bonus amount of 50€. Then the wagering requirements is 35 x 75€ (=2625€). Not cool!
Another con is that the minimum deposit- and withdrawal amount is set pretty high. 20€... I haven´t made my first withdrawal yet. So I don´t know how fast they are. But according to their support FAQ, the pending time for withdrawals is 24-48h. And they don`t give us the option to "lock in" the withdrawal. Many casinos use this "trick" so we will fall for the temptation to cancel the withdrawal and play some more.

Good selection of games and good customer service via live chat so far. Had a great run from the welcome bonus and managed to clear the wagering and withdraw £4k from a small deposit, just waiting on my documents to be approved so hopefully it will be processed soon.
Long verification time compared to other casinos I've used (many turning this around within a few hours) hopefully I wont experience any of the delaying tactics mentioned in other reviews.

Plenty of netent games available, other than that wasn't to impressed.
some of the reviews were concerned about the payout times but thought I'd try it anyway. First time I withdrew back into my skrill account, no problem paid into account within 12 hours. Unfortunately the second time of making a withdrawal was a totally different case. Got an email stating acquiring account would not accept the funds. So got on to live chat, was told I can only withdraw into a bank account, that certain regions won't accept funds into a skrill account. Informed live chat I had already withdrew into my skrill account. I was then told that " these things change all the time", so I asked when it changed, they refused to answer. They also said that my account had been blocked from paying funds into my skrill account. I asked who blocked and why, skrill or casino. Again couldn't give me an answer.
After a couple of other half hearted attempts to get me to withdraw into a bank account live chat eventually told me that accounts department would try and pay the funds into skrill account. Maybe 3 hours later the money was in my skrill account..
I have now closed my miami dice account and that of another white hat gaming ltd casino.
I read the piece on myths and truths about casinos by askgamblers, and I think licensed casinos will play it straight where the odds etc are concerned. The problem comes when trying to withdraw. To many of these so called reputable online casinos, (there are some decent ones out there), use delaying tactics in the hope you will reverse withdrawals and lose your money, which I have done on several occasions. This is why I now place a time out on the casino until withdrawal is authorised. I believe that Miami Dice noticed I had done this and so came up with an excuse not to pay out in the hope that when my time out was up I would play again and lose. Sounds a bit paranoid I know but what are you supposed to think when they can't give you a straight answer.

Recently deposited £40 into miami dice and won £600. After many attempts I managed to clear wagering and was processed in roughly 36 hours. I sent my documents off at same time of withdrawal also. Just waiting for the money to reach my bank
But slow on withdrawals alot of casinos pay out instant now a days .

I love the games on this casino and had had some good wins, I find withdrawal times really fast!
I thought I’d take part in the promotions but found them confusing. I couldn’t find which Game was game of the month so went to live chat but they told me to look at ‘popular games’ which didn’t help. Then I thought I’d try to win the Miami holiday, you have to get 1000 Miami dice points , different to loyalty points, in a month to enter, I contacted live help to see how many points I have but they couldn’t help, just said I’d get an email if I won.

I received a promotional email from Miami Dice Casino, offering 10 no-deposit free spins on NetEnt's Drive Multiplier Mayhem game, with a 200% first deposit bonus plus another 50 free spins on the same game. That was good enough to catch my interest, so I did my initial check-throughs first, as always. First stop, Askgamblers casino review. No country restriction for me, so that was good. The casino also has Microgaming games, and that's another good point for me. The casino belongs to the Caddell group, now that is not so good for me! Why? Because none of Caddell casinos that I have accounts with have proven to be satisfactory for me. I always have had some issues or problems, either with their casino Support team, or with their Finance people. Nonetheless, for trying out sake, I decided to give Miami Dice Casino a go.
Anyone familiar with Caddell casinos would know that all their casinos maintain a similar list of game providers. Similarly, Miami Dice too has got Microgaming, NetEnt, BetSoft, NextGen, Quickspin, Thunderkick and a few other providers, but the games from each provider are never the full range. Take Microgaming games, for example. I was hoping Supe It Up would be available, but it wasn't, so that disappointed me, although I have already expected it to be so. None of the Caddell casinos have this game. Same goes for the other provider games too, so some of your favourite games may not be available in the casino's list of games.
Another disappointment awaited me at Miami Dice Casino. This time it was the restriction on Neteller. Deposits made via Neteller are not eligible to claim the Welcome Package, which includes all the other deposits and free spins offers. This was confirmed when I asked the Live Chat host about it. Once again, all Caddell casinos share this very same policy in restricting Neteller from claiming their Welcome Packages. As I use only Neteller for all my deposits and withdrawals at all casinos, this restriction meant a complete no-go for me. Yes, I could deposit and claim the other Reload bonuses, but those do not attract me at all. I usually do not take them, unless the accompanying free spins are of the no-wagering kind, which isn't the case at Miami Dice Casino.
Ah well, since I have signed up at the casino, I'll just have to wait for some nice offers to come by in the future. As I cannot claim the Welcome bonuses, there was no other better reason for me to make my first deposit as yet.

Sister site to Spinland casino. Another one of my absolute favourite. You get the same VIP treatments as you would with Spinland. Big variety of games to choose from. Zero technical/network issues to date. Has a points reward system that players can redeem for bonus cash. Live chat support 24/7 and always helpful. Reach VIP status and get direct access to your very own VIP team who go above and beyond.
Big free spins offer for sign up with a generous welcome bonus for first deposit. Players can look forward to ongoing freebie offers ranging from freespin to deposit bonuses and more. Overall trustworthy casino with with caring and friendly support staff.
Only fault is their points reward system. Players get an automatic 500 points for deposit first time. From then on it is $10 of real cash to gain 1 point and minimum exchange is 1000 points for a $5 bonus.
Unfortunately is no longer available for Australian players due to new gaming law introduced in August 2017. However the gang is hopeful they will be back as soon regulations permits.

Good selection of games and nice friendly interface.
The withdrawal times are horrible. It s been 3 days now and I'm still on Pending. They just want to not payout .
It s 2017 almost 2018 there are casino sites where you get your winnings in under 1 hour so step up your game or you could close the site soon.

Good selection of machines, fast smooth servers, and they used to have VIP service
Only 1 good VIP host (Chris), and once he left the company or moved up the ranks, the cashback deal he made on behalf of Miami Dice disappeared, and the new VIP host only gave me a good-will bonus.
The site appears to have no focus on VIP players, if your a big player making big deposits, you'll get the same service as a low deposit player, dont expect any VIP treatment whatsoever.

Nice selection of games and a reasonable welcome offer. Was lucky enough to make a bit of money from mine.
Withdrawal process is far too long winded (still not at the end of mine yet). The 48 Hour option to reverse would be better as maybe 6 hours but is clearly a ploy to get you to change your mind - and the ID process I accept - but why is it other casinos have systems in place to verify people without having to send documentation in yet others state you have to as per UK regs? Seems like another way of catching people out.

- The lobby is relatively smooth
- Live support seems to be available continuously
- There is a cashback program (it's not worth much and money is just bonus money, but some sites have none at all)
- ID verification and review of withdrawals doesn't seem to be as bad as before\as bad as people say it is.
- Many big providers missing, including Quickspin, PlaynGo, Yggdrasil
- Not the full package of games for some providers (for example Microgaming even misses popular games like the "Girls with Guns" games
- Incredibly misleading bonus terms that even seem to confuse the live support:
I got 20 Free Spins on Hansel and Gretel (no deposit required, however I did deposit before), terms say something about maximum winnings being 100€, however, a sane person (me and seemingly also the live support guy) thought the amount won from freespins would be capped at 100€. I did go to live support to confirm my balance I built up to 355€ (of course all wagers cleared) would be paid out in full. A few hours after withdrawal request - guess what? Balance got deducted down to 100€. I showed them screenshots of convo with live support, but they said the decision is final. For me this is a pretty shady act, especially when terms are so unclear that even the live support doesn't know what's gonna happen.
For me, other than that, nothing bad for me to say about the casino, but I also can not name a reason on why to play on this casino specifically - if any reason it's definitely not the customer support from my experience.

+ Good slots
+ Fairly attentive live chat service
+ Good selection of deposit methods
+ Casino works well on mobile devices
+ It's available in my language
- The same as every other reviewer - way too slow withdrawals. It's now (21.7. 14:00) been about 64 hours since I made my first withdrawal request and it's still marked as an open withdrawal. On the same day I requested withdrawal I also sent required documents, of which I got a mail at 02 am last night that they've been approved, so even the approval took longer than promised 48 hours. I asked about my withdrawals from live chat but they said it's now up to the automated system to pick it up and process it, so there's nothing they can do about it. Also they still apparently have the method of finalizing the withdrawals only on Tuesdays, so even though the representative here keeps saying they're working on "streamlining" the payouts nothing seems to be happened about this. Very frustrating.

Joining was easy, games are very good, site easy to navigate, good games
Constant emails, text and postal promo's, then when you win they don't pay the full amount, make sure you read both sets of T&C's , this is where they duped me. Lost £200.52 of winnings, due to winning on free spins even although I felt I met their wagering requirements, they also do not get back to you, I have emailed but nothing back yet. So beware read everything, even when you receive an offer in post and the writing is too small read

Nice beautiful don't know What all the people are talking about deposited 50£ and won 1100£ made the withdrawal on Tuesday. On Thursday have the money first time in my casino life I have seen this thank you
I don't know What is not to Like So I did not use Any Bonus So don't know How ITS Like But I give them 5 stars Out of 5 I saw the was many people complaining over the withdrawal time. So I got a bit scared when i read this. But to my big surprise it was the easiest withdraw ever and I have played almost every casino there is.

Nice layout, good selection on games.
Fast help whenever I need with support
Had some problems due to registration, (wrong birth date), support helped me and sent documents to verify my account, told me nothing to worry about and it should be fine.
Easy to check how much bonus wager in % left.
Overall I'm satisfied with this casino, and will eventually play it more often if they have more campaigns + fix their withdrawal time. 48 hours can be to long to wait for some people. (When other casinos has 1-24 hours)
I recommend to verify the documents and go through the bonus requirements before u start wagering.
To long to verify documents and contact support by email. (took me 1 week)
To long before withdrawals goes through. (maybe because the documents weren't verified, got the money 1 day after withdrawal was accepted).

The lay out is nice and they have a good selection of games with the best game providers.
Worst online casino I have ever played with. Unserious dodgy Casino in all possible ways. Processing times are ridiculous. The chat support agents seems like not real persons as they only comes with automatic messages. I have played on many many different online casinos over the years and the norm is 2-4 days after Ii won the winnings are in my bank account. The most frustrating thing is that extremely bad service they offer their customers.
I hope I can warn and stop others to use this Casino with my review. Don't waste your money in this unserious Casino when there are a lot of serious Casinos out there who value their customers.
Decent enough. Good deposit bonuses. Good verification times. Withdrawal time is 2 days. Good bonuses.chat support is handy 24/7. A decent enough and trustworthy casino.
The website search is very bad. Browser crashed sometimes. I did notice the same on few other white hat casino. This makes players life horrible. The best of white hat gaming casinos is casigo and barz( their new casino). Great interface. This Miami and other older casinos of white hat have serious web interface issues.