AskGamblers Quick Overview
Editor's View
Double-licensed Miami Dice Casino strives to provide comprehensive casino entertainment with a virtually endless list of software providers and payment methods. The highly regulated jurisdictions from which it gets its permits compel Miami Dice to high standards despite its interface giving off a different vibe at first glance.
- UKGC- and MGA-licensed
- Live chat 24/7
- Serious commitment to responsible gambling
- Website design could be better
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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Miami Dice Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Miami Dice Casino
Miami Dice Casino is an online casino with two gambling licences, one from the UK Gambling Commission and the other from the Malta Gaming Authority. These licences guarantee peace of mind for players, given the high standards they entail and the stringent procedure to obtain them.
If you can get past the website's half-baked design, you can register and claim the welcome offer. Registration is a pretty straightforward, three-step process that asks you to leave your phone number so you can confirm your identity.
What matters most, however, is that Miami Dice is reliable. The casino employs SSL encryption to keep players' data secure, so you don't need to worry about your personal info getting stolen. The rest of the pros and cons of Miami Dice can be found in our detailed online casino review below, so keep scrolling down.
- E-Wallets 0-24 hours
- Bank Transfers 10-12 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Miami Dice Casino
Once you sign up at Miami Dice, you will be asked to pick your payment method and currency, and you will have a great choice of e-wallets and payment cards. However, you won't find any cryptos among the dozens of currencies. If you prefer digital coins, we suggest you look further and explore our crypto casinos.
The minimum deposit of £20 will qualify you for the signup offer; the casino doesn't expressly say the deposit limits, but there must be some, so it's best to check the limits for your chosen payment method with the support team.
The same goes for withdrawals: the minimum amount is £20 and the maximum monthly limit is set at £20,000. However, you should know that the number of withdrawal methods is quite disproportionate to the number deposit options, missing over a half of payment gateways.
Games at Miami Dice Casino
At Miami Dice Casino, you can choose from over a thousand slot titles. Classic video slot lovers will find old favourites like Starburst Slot, Gonzo's Quest Slot, or Secrets of Atlantis Slot; for those who prefer newer releases, there is a handy New Games category that lists them chronologically.
For fans of casino games, there is a range of table games, too. Namely, Miami Dice Casino offers a vast selection of Roulette, Blackjack, Baccarat, and Video Poker alternatives.
The video poker section includes Deuces Wild, Joker Wild, All American Poker, and Jacks or Better. For those who like to play it slow and safe, the casino has prepared a set of specialty games, such as bingo and scratch card titles.
Finally, the casino features a live casino section where players can participate in live games with real-life dealers. The current selection includes variants of Live Blackjack, Live Baccarat, and Live Roulette.
Miami Dice Casino's Commitment to Responsible Gambling
Miami Dice makes a real effort to uphold the principles of responsible gambling, which becomes obvious from the moment you enter the lobby. Immediately, you will see a banner inviting you to play responsibly, offering tools and advice on keeping your gambling in check.
On the dedicated page, you will find a self-assessment test, which can be used to determine whether you have a problem.
After that, the casino will offer a rich set of tools to control the time you spend gambling; some of these tools are deposit limits (daily, weekly and monthly limits on how much you can deposit), game time reminder (limiting the time you spend playing certain game(s)), and time-out to clock-off and self-exclusion.
Not every day you see a casino offering so many RG tools, so Miami Dice deserves praise in this department.
Customer Service at Miami Dice Casino
The support team at Miami Dice Casino is available 24/7 via live chat. The queues are not too long, and the people on the other side of the chat window will do their best to help you. We tested it and were pleased with the treatment.
Email is available round the clock, too, and the casino promises to respond in 24 hours.
Finally, for technical issues, the casino has compiled a help centre page, which is basically an FAQ page listing the most common questions and answers.
Complaints
Read the complaints other players have left for Miami Dice Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi MORGANSPIC3D, Thanks for your review! We are happy to read that you are enjoying your time with us. Regarding your comments about our pending waiting time, we need to follow all the relevant verification protocols, and this can take up some time. If you have any doubts, please reach our support team. Kind regards, The Miami Dice Team
Plenty of netent games available, other than that wasn't to impressed.
some of the reviews were concerned about the payout times but thought I'd try it anyway. First time I withdrew back into my skrill account, no problem paid into account within 12 hours. Unfortunately the second time of making a withdrawal was a totally different case. Got an email stating acquiring account would not accept the funds. So got on to live chat, was told I can only withdraw into a bank account, that certain regions won't accept funds into a skrill account. Informed live chat I had already withdrew into my skrill account. I was then told that " these things change all the time", so I asked when it changed, they refused to answer. They also said that my account had been blocked from paying funds into my skrill account. I asked who blocked and why, skrill or casino. Again couldn't give me an answer.
After a couple of other half hearted attempts to get me to withdraw into a bank account live chat eventually told me that accounts department would try and pay the funds into skrill account. Maybe 3 hours later the money was in my skrill account..
I have now closed my miami dice account and that of another white hat gaming ltd casino.
I read the piece on myths and truths about casinos by askgamblers, and I think licensed casinos will play it straight where the odds etc are concerned. The problem comes when trying to withdraw. To many of these so called reputable online casinos, (there are some decent ones out there), use delaying tactics in the hope you will reverse withdrawals and lose your money, which I have done on several occasions. This is why I now place a time out on the casino until withdrawal is authorised. I believe that Miami Dice noticed I had done this and so came up with an excuse not to pay out in the hope that when my time out was up I would play again and lose. Sounds a bit paranoid I know but what are you supposed to think when they can't give you a straight answer.
Hi REDFIELD1123 Thanks for your review. From the online department, we are always happy to hear your experiences in order to improve our services. After checking your case with the relevant department, we advise you to read our terms and conditions regarding your Skrill account: >> https://www.miamidice.com/index.php?page=promoterms 7. Welcome Bonus [Also known as FIRST DEPOSIT BONUS or OPENING OFFER] (vii) Deposits made via Skrill or Neteller are not eligible for the welcome bonus and if taken, any winnings will be confiscated. << Please feel free to contact our team via Live Chat again, we are happy to explain you our T&Cs further and you can reach us 24/7. Thanks Miami Dice
Recently deposited £40 into miami dice and won £600. After many attempts I managed to clear wagering and was processed in roughly 36 hours. I sent my documents off at same time of withdrawal also. Just waiting for the money to reach my bank
But slow on withdrawals alot of casinos pay out instant now a days .
Hi Bomber12, Thanks for your review. We really appreciate your 9 stars! Regarding your first withdraw, due to our UK license, we must obey the relevant regulations and once a customer requests their first withdraw, we have several days to request their ID, check that everything is ok and release the withdrawal. Once this process is done, the following withdrawals are much faster 😊 If you have any further enquiries, please feel free to get in touch with our team via Live Chat. Thanks Miami Dice
I love the games on this casino and had had some good wins, I find withdrawal times really fast!
I thought I’d take part in the promotions but found them confusing. I couldn’t find which Game was game of the month so went to live chat but they told me to look at ‘popular games’ which didn’t help. Then I thought I’d try to win the Miami holiday, you have to get 1000 Miami dice points , different to loyalty points, in a month to enter, I contacted live help to see how many points I have but they couldn’t help, just said I’d get an email if I won.
Hi LYNDA231, Thanks for your review! We are happy to read that you are enjoying our game and services! If you have any doubts about promotions, please reach our support team via Live Chat or our email [email protected] Kind regards, The Miami Dice Team
I received a promotional email from Miami Dice Casino, offering 10 no-deposit free spins on NetEnt's Drive Multiplier Mayhem game, with a 200% first deposit bonus plus another 50 free spins on the same game. That was good enough to catch my interest, so I did my initial check-throughs first, as always. First stop, Askgamblers casino review. No country restriction for me, so that was good. The casino also has Microgaming games, and that's another good point for me. The casino belongs to the Caddell group, now that is not so good for me! Why? Because none of Caddell casinos that I have accounts with have proven to be satisfactory for me. I always have had some issues or problems, either with their casino Support team, or with their Finance people. Nonetheless, for trying out sake, I decided to give Miami Dice Casino a go.
Anyone familiar with Caddell casinos would know that all their casinos maintain a similar list of game providers. Similarly, Miami Dice too has got Microgaming, NetEnt, BetSoft, NextGen, Quickspin, Thunderkick and a few other providers, but the games from each provider are never the full range. Take Microgaming games, for example. I was hoping Supe It Up would be available, but it wasn't, so that disappointed me, although I have already expected it to be so. None of the Caddell casinos have this game. Same goes for the other provider games too, so some of your favourite games may not be available in the casino's list of games.
Another disappointment awaited me at Miami Dice Casino. This time it was the restriction on Neteller. Deposits made via Neteller are not eligible to claim the Welcome Package, which includes all the other deposits and free spins offers. This was confirmed when I asked the Live Chat host about it. Once again, all Caddell casinos share this very same policy in restricting Neteller from claiming their Welcome Packages. As I use only Neteller for all my deposits and withdrawals at all casinos, this restriction meant a complete no-go for me. Yes, I could deposit and claim the other Reload bonuses, but those do not attract me at all. I usually do not take them, unless the accompanying free spins are of the no-wagering kind, which isn't the case at Miami Dice Casino.
Ah well, since I have signed up at the casino, I'll just have to wait for some nice offers to come by in the future. As I cannot claim the Welcome bonuses, there was no other better reason for me to make my first deposit as yet.
Thanks for the review Afi4wins. We appreciate your honest feedback. We always like reading about our customer`s opinions as this helps us improve and give you the best experience possible. Regarding Neteller, deposits made via Skrill or Neteller are not eligible for the welcome bonus and if taken, any winnings will be confiscated. (See Ts & Cs point 7.7 in our promotional terms). This is an industry-wide rule that some of the big casinos do apply on their sites too. Such as Ladbrokes, Party Casino and BGO. Miami dice has over 1,000 Games in total across PC, Mobile and Tablet; and we will make sure to contact microgaming about the Supe It Up game. Thanks again Afi4wins! Casimba
Sister site to Spinland casino. Another one of my absolute favourite. You get the same VIP treatments as you would with Spinland. Big variety of games to choose from. Zero technical/network issues to date. Has a points reward system that players can redeem for bonus cash. Live chat support 24/7 and always helpful. Reach VIP status and get direct access to your very own VIP team who go above and beyond.
Big free spins offer for sign up with a generous welcome bonus for first deposit. Players can look forward to ongoing freebie offers ranging from freespin to deposit bonuses and more. Overall trustworthy casino with with caring and friendly support staff.
Only fault is their points reward system. Players get an automatic 500 points for deposit first time. From then on it is $10 of real cash to gain 1 point and minimum exchange is 1000 points for a $5 bonus.
Unfortunately is no longer available for Australian players due to new gaming law introduced in August 2017. However the gang is hopeful they will be back as soon regulations permits.
Hi TRYNZEE, Thanks for your kind words! We are happy to read your appreciation for our website and services! It's unfortunate that we no longer operate in Australia. Wishing you the best. Kind regards, The Miami Dice Team
Good selection of games and nice friendly interface.
The withdrawal times are horrible. It s been 3 days now and I'm still on Pending. They just want to not payout .
It s 2017 almost 2018 there are casino sites where you get your winnings in under 1 hour so step up your game or you could close the site soon.
Hi Kensan88, Sorry to hear that you`ve had an issue with your withdrawal. Please contact our support team if this has not been resolved yet and I`m sure they will be able to assist you. We have also sent you a private message. Thanks.
Good selection of machines, fast smooth servers, and they used to have VIP service
Only 1 good VIP host (Chris), and once he left the company or moved up the ranks, the cashback deal he made on behalf of Miami Dice disappeared, and the new VIP host only gave me a good-will bonus.
The site appears to have no focus on VIP players, if your a big player making big deposits, you'll get the same service as a low deposit player, dont expect any VIP treatment whatsoever.
Hi! Thanks for your review! We are happy to read that you enjoy our big selection of games! It's unfortunate that you had a bad experience with our VIP team, but we would like to try to amend this, so if you could reach us out and explain your personal situation to our support team, we are sure they will do their best to help you. Thanks again, The Miami Dice Team
Nice selection of games and a reasonable welcome offer. Was lucky enough to make a bit of money from mine.
Withdrawal process is far too long winded (still not at the end of mine yet). The 48 Hour option to reverse would be better as maybe 6 hours but is clearly a ploy to get you to change your mind - and the ID process I accept - but why is it other casinos have systems in place to verify people without having to send documentation in yet others state you have to as per UK regs? Seems like another way of catching people out.
Hi! Thanks for your review! We are happy to read that you enjoy our big selection of games and our offers! Regarding your comments about our pending waiting time, we need to follow all the relevant verification protocols, and this can take up some time. If you have any doubts, please reach our support team. Kind regards, The Miami Dice Team
- The lobby is relatively smooth
- Live support seems to be available continuously
- There is a cashback program (it's not worth much and money is just bonus money, but some sites have none at all)
- ID verification and review of withdrawals doesn't seem to be as bad as before\as bad as people say it is.
- Many big providers missing, including Quickspin, PlaynGo, Yggdrasil
- Not the full package of games for some providers (for example Microgaming even misses popular games like the "Girls with Guns" games
- Incredibly misleading bonus terms that even seem to confuse the live support:
I got 20 Free Spins on Hansel and Gretel (no deposit required, however I did deposit before), terms say something about maximum winnings being 100€, however, a sane person (me and seemingly also the live support guy) thought the amount won from freespins would be capped at 100€. I did go to live support to confirm my balance I built up to 355€ (of course all wagers cleared) would be paid out in full. A few hours after withdrawal request - guess what? Balance got deducted down to 100€. I showed them screenshots of convo with live support, but they said the decision is final. For me this is a pretty shady act, especially when terms are so unclear that even the live support doesn't know what's gonna happen.
For me, other than that, nothing bad for me to say about the casino, but I also can not name a reason on why to play on this casino specifically - if any reason it's definitely not the customer support from my experience.
Thanks for your comments! We are happy to read that you enjoy our smooth gameplay experience, cashback program and the availability of our support service. Regarding your comments about our terms and conditions, we would like to guide you to email our support team on [email protected] to have further discussion about our terms. The team will do their best to explain to you how these work in view of your particular case. Kind regards, The Miami Dice Team
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Good selection of games and good customer service via live chat so far. Had a great run from the welcome bonus and managed to clear the wagering and withdraw £4k from a small deposit, just waiting on my documents to be approved so hopefully it will be processed soon.
Long verification time compared to other casinos I've used (many turning this around within a few hours) hopefully I wont experience any of the delaying tactics mentioned in other reviews.