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Melbet Casino

Melbet Casino
Welcome Bonus

50% up to €350 + 30 Free Spins, 1st Deposit Bonus

Our Rating CasinoRank
6.2/10
CasinoRank
Player Rating 448 reviews
9.3/10
448 reviews
Complaint Response 70 complaints
2 days avg. 70 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

Support

Anyone who needs help and assistance can contact the casinos customer support team who are available around the clock. The fastest way to get help here is by using the casinos live chat facility which is open 24/7. Players can also email the casino for additional support and customer service agents are available over the telephone. They even have an online contact form if any additional questions need to be asked.

Virtual Games

Players who enjoy video slots will not be disappointed here as the casino is home to so many software providers. There’s too many to mention but they include big names like NetEnt, Microgaming, Betsoft, Playson and Endorophina. Players will of course be able to select which provider they want to take a look at or can just browse them all to find the games the like. Titles include the Lucha Legends Slot, Exotic Cats Slot, Voodoo Slot, Chilli Heat Slot and The Dog House Slot.

There’s lots of table games here as well so players will have their pick of games when it comes to classics such as blackjack and roulette. There’s other games too like Baccarat, Bingo and of course some well known poker games.

Players just wanting to try their luck at some card games might want to try the video poker games instead. These are still found in the casino lobby and include All Aces Poker and Jacks or Better Poker.

Live Casino

The casino does have a live casino as well which is open around the clock and each game is hosted by a real life dealer to add to the excitement. Games are available from the likes of Evolution Gaming and Ezugi and include Live Blackjack and Live Roulette.

Gallery

Please note that the featured screenshots, while valid when taken, may no longer be accurate.

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StallCation

Melbet Casino Bonuses

Check out other Melbet Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Match Deposit Bonus
75% up to €350 + 40 Free Spins, 2nd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 75%
Match Deposit Bonus
100% up to €350 + 50 Free Spins, 3rd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 100%
Match Deposit Bonus
150% up to €350 + 70 Free Spins, 4th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 150%
Match Deposit Bonus
200% up to €350 + 100 Free Spins, 5th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 200%

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Issue with withdrawal methods with no clarity or transparency

I had the worst experience with MelBet.

I created my account, completed KYC verification, and everything was going fine until I tried to withdraw.

I deposited $20 via Visa, and my current main account balance is $66.50. The separate $20 bonus was already lost and is not the money I am trying to withdraw.

When I tried to withdraw, the withdrawal methods applicable to my account were disabled/greyed out. I contacted customer support and repeatedly received the same answer: “technical issues,” with no specific explanation or timeframe.

I then checked another account belonging to a friend who was physically with me, and the withdrawal methods were available on his account. This made it particularly unclear why my account could not withdraw.

I contacted customer support again, and the experience was extremely frustrating. I was given no meaningful explanation or solution. During one conversation, the agent eventually hung up while I was asking her not to.

I have contacted MelBet by email and am still going back and forth trying to get a clear explanation.

All of this happened on my first day using MelBet. I have already spent approximately $10 on international calls trying to resolve an issue that should have been straightforward.

I am not asking for special treatment. I simply want to know why withdrawals are disabled on my account and what I need to do to withdraw my legitimate balance.

I will update this review if the issue is actually resolved.

User: 1792578717

Status solved Resolved
$67
Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
Status solved Resolved
රු.50,000

Melbet Casino Complaint Stats

Resolved 58 / 65
Avg. Amount $1,612
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player Rating
9.3/10 448 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide selection of games and betting options available on Melbet, including local sports and esports. Many also highlight the fast withdrawal process and the user-friendly interface of the platform.

Users express dissatisfaction with the customer support, citing slow responses and unhelpful automated replies. Additionally, there are serious concerns regarding account management, including reports of account closures and confiscated winnings without clear justification.

Top Reviews From Our Players

I will be like many other users. Melbet offers quick deposits and withdrawals, which is important. But it attracts me with multiple casino tournaments. They collect all my favourite topics under one roof. Sometimes there are doubts about winners, but a couple of weeks ago, I ended 5th in the tournament with moderate activity.

Dear tariq.artem6, Congratulations on finishing 5th in the tournament! We are thrilled to hear that you enjoy our casino competitions and find our deposit and withdrawal speeds up to your standards. Please rest assured that all our tournaments are strictly monitored for fairness and transparency. We hope to see you in the top 3 next time! Best regards, Melbet Team

user avatar

The collection of slots is very impressive. One of the most developed topics is fruit. Another intriguing direction of human imagination is bingo. Its style diversity is beyond my vision.

Dear AdeYana, Thank you for your wonderful review! We are glad to hear that our slot collection and the variety of themes, especially fruit and bingo, have left such an impression on you. We constantly work on expanding our gaming options to keep your experience exciting and diverse. Enjoy your time on our platform and good luck! Best regards, Melbet Team

user avatar

I've used Melbet for 5 months. All this time, I had a positive experience. The verification took only 3 hours. The average wait time for a support response is 10-15 minutes. Sometimes it may be longer due to complicated cases, but that's ok.

Dear dele_rohan2, Thank you for choosing us and sharing your 5-month experience! We are delighted to hear that your verification went smoothly and that you find our support response times acceptable, even during more complex inquiries. Your understanding and loyalty mean a lot to us. Wishing you continued success and great wins! Best regards, Melbet Team

user avatar

Thumbs up to Melbet for its wide range of betting options and equal opportunities for everyone! Yes, they’ve added some AI features, but the bookmaker’s attitude toward players hasn’t changed. That said, some slots in the app do crash from time to time. At least the customer support is on point.

Dear darekhill9, Thank you for your constructive feedback. We are happy to know that you enjoy our diverse betting options and find our customer support to be on point. Regarding the slot performance in the app, we appreciate you bringing this to our attention—our technical team is already working on optimization to prevent any occasional crashes. Thank you for staying with us! Best regards, Melbet Team

user avatar

It's the best casino on the World Wide Web. I couldn't imagine that the verification could last only a couple of hours. Plus, most sports events are accompanied by high-quality original broadcasts.

Dear MikhailKofi, Wow, thank you for such an incredible compliment! We are proud to be named the best casino on the web by you. Our team works hard to keep the verification process fast and seamless, and we're glad you appreciate our high-quality sports broadcasts as well. Good luck with your next game and bets! Best regards, Melbet Team

user avatar

Melbet radically transformed my daily routine. The number of providers is increasing, plus new themes appear every week. Slots work smoothly and quickly. And payouts are processed within 30 minutes, regardless of the payment method.

Dear chidi.nastya5, We are delighted to hear that you are enjoying our weekly updates and the growing number of game providers! It's also great to know that you are satisfied with the smooth gameplay and our fast 30-minute payout processing. Thank you for your support, and we hope you continue to have an amazing time with us! Best regards, Melbet Team

user avatar

3 points why I chose Melbet for my entertainment. First, it's an internationally licensed company with an authoritative fair play policy. Secondly, it's smooth and works uninterrupted. I enjoy non-freeze transmissions with unique live markets. And the third point is quick payouts. Of course, the process is often slowed by bank or e-wallet issues, but the primary transaction is always momentous.

Dear DivyaTaras, Thank you for such a detailed and structured review! We are glad that our fair play policy, smooth live streams, and quick processing of transactions meet your high standards. We always do our best to ensure everything runs flawlessly on our end. Wishing you many more exciting and successful moments with us! Best regards, Melbet Team

user avatar

I value Melbet for its tolerance of newbies. The support answers moderately quickly and, in my opinion, without copy-pasting or using AI. Plus, the number of leagues is still increasing.

Dear emeka_luka9, Thank you for the wonderful feedback! We work hard to create a welcoming environment for newcomers, and it's great to hear that you appreciate our genuine customer support team. We're also constantly expanding our sports line to offer you even more options. Enjoy your time on our platform! Best regards, Melbet Team

user avatar

The company provides generous welcome bonuses. First deposit doubled, free spins warmed my soul. And yes, the promo code shop is good in all senses. I sometimes receive free bets to minimize the risk.

Dear KwamedOlga, Thank you for your fantastic review! We are incredibly happy to hear that our welcome offers and free spins brought you such a positive experience. It is also wonderful to know you are enjoying the promo code shop and taking advantage of the free bets. We always aim to keep our players rewarded. Have fun and big wins to you! Best regards, Melbet Team

user avatar

Fast load times are what I like best in the Melbet casino lineup. They rotate immediately on mobile and desktop platforms. My favourite topic is Vikings, so I like this bookmaker.

Dear yusuf.petra3, Thank you for sharing your positive experience! We are delighted to hear that you are enjoying our fast loading speeds across both mobile and desktop platforms. It is also great to know that our Vikings-themed games hit the mark for you. We appreciate your support and wish you the best of luck in your future gaming sessions! Best regards, Melbet Team

user avatar

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