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Melbet Casino

Our Rating CasinoRank
7.6/10
CasinoRank
Player Rating 249 reviews
Complaint Response 54 complaints
1 day avg. 54 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Casino - Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Melbet Casino - Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 46
Avg. Amount $ 1,661
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9/10 249 reviews

Top reviews from our players

The Casino section features a wide variety of slots, all running smoothly without any issues. The games come from reputable, real providers, ensuring quality and fairness. Additionally, you can easily filter the slots by theme, making it convenient to find games that suit your preferences and enhancing the overall gaming experience.

Dear PaulRocha1, Thank you for your feedback! We’re glad you enjoy the Casino section and the wide range of quality slots from trusted providers. It’s great to hear that filtering by theme makes your gaming experience even smoother and more enjoyable. Best regards, Melbet Team

user avatar

Registration is very quick — you can sign up even using just your phone number, without the need to upload multiple documents right away. This makes the process much simpler and saves time, especially for users who want to start using the service without unnecessary delays or complications.

Dear RebeccaStone771, Thank you for your feedback! We’re happy to hear that you found the registration process quick and convenient. We always aim to make it as simple as possible so you can start enjoying Melbet without delays. Best regards, Melbet Team

user avatar

You can place bets both on the website and through the mobile app — both platforms work reliably. What’s great is that your account stays fully synchronized, and your entire betting history is preserved no matter which device you use. This makes it especially convenient for users who switch between desktop and mobile, ensuring a smooth and seamless experience without losing any data.

Dear JordanJones2, Thank you for your review! We’re glad you enjoy the seamless experience between our website and mobile app. It’s great to hear that synchronization and reliability make betting more convenient for you. Best regards, Melbet Team

user avatar

Melbet has a great site navigation — all the features are easily accessible, and there are filters which make it convenient to find matches by time or popularity.

Dear ToddDean5, Thank you for your feedback! We’re glad to know that you find our site navigation clear and convenient. It’s great to hear the filters make it easier for you to find matches quickly. Best regards, Melbet Team

user avatar

The platform offers a variety of exciting betting options, including accumulators, combo bets, and special markets on TV shows, politics, and other non-sports events. These features add an extra layer of fun and variety, making the overall betting experience more engaging — especially for users looking for something beyond traditional sports wagers.

Dear ChristyPowers159, Thank you for your review! We’re glad you enjoy the variety of betting options, from accumulators and combo bets to special markets on non-sports events. We’re always working to make Melbet even more engaging and entertaining for our players. Best regards, Melbet Team

user avatar

The support team responds very quickly via live chat, which is incredibly convenient — there’s no need to send emails and wait hours or even days for a reply. Technical issues are handled promptly, and the staff are polite and knowledgeable. This saves time and gives a strong sense of reliability when using the platform.

Dear EdwardFigueroa6935, Thank you so much for your positive feedback! We’re glad to hear that our support team was able to assist you quickly and efficiently. Providing fast, friendly, and professional service is one of our top priorities. We appreciate your trust and are happy to know you feel confident using our platform! Best regards, Melbet Team

user avatar

The design is visually appealing, and the interface is responsive on both mobile and desktop devices. The site isn’t cluttered with unnecessary elements.

Dear ZacharyMedina2, Thank you for your feedback! We’re glad you like the design and responsive interface — we strive to keep the platform clean, simple, and comfortable to use on any device. Best regards, Melbet Team

user avatar

The esports betting line is one of the best I’ve seen — it’s convenient, offers a lot of markets, and even has special promos. Overall, the interface feels well-optimized for this category.

Dear BradyHill5306, Thank you for your review! We’re pleased that you enjoy our esports section and find it convenient and well-optimized. Your positive feedback about the wide range of markets and special promos truly means a lot to us. Best regards, Melbet Team

user avatar

Melbet offers an impressive selection of sports disciplines, covering not only popular categories but also rare and lesser-known championships that are hard to find elsewhere. The betting line is excellent — each match includes a wide variety of additional outcomes and betting options, giving users more flexibility and making the overall experience more engaging, even for seasoned bettors.

Dear JudySharp157, Thank you for your thoughtful feedback! We’re glad you appreciate our wide coverage of sports — including rare and niche championships — and the variety of betting options available. We always aim to give our players more flexibility and engagement. Best regards, Melbet Team

user avatar

Deposits are processed instantly, which is especially convenient when using bank cards or e-wallets — the transactions go through without any delays. A pleasant surprise was the wide range of supported currencies on the platform, making it more comfortable and flexible for users from different countries. This level of convenience really adds to the overall user experience.

Dear AmyLong39, Thank you for your kind words! We’re delighted to know that you appreciate the fast deposit processing and the wide selection of supported currencies. Our goal is to make the platform as convenient and user-friendly as possible for players worldwide. Best regards, Melbet Team

user avatar

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