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Melbet Casino

Our Rating CasinoRank
7.6/10
CasinoRank
Player Rating 249 reviews
Complaint Response 54 complaints
1 day avg. 54 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Casino - Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Melbet Casino - Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 46
Avg. Amount $ 1,661
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9/10 249 reviews

Top reviews from our players

I mostly bet on tennis and hockey, and Melbet has worked well for me. The line is great, and you can catch high live odds. Another plus — deposits are processed quickly, and the promos section is easy to navigate.

Dear AmberHernandez4, Thank you for your feedback! We’re glad to hear that Melbet has been working well for you, especially with tennis and hockey bets. It’s great to know that you find our live odds competitive, deposits fast, and the promotions section easy to navigate. We always aim to provide a smooth and enjoyable experience for all our users. We appreciate your trust and hope you continue enjoying your time with Melbet! Best regards, Melbet Team

user avatar

I appreciate the wide variety of betting options — from big matches to lesser-known tournaments. Another advantage is the bonuses: they’re actually fair and not just a ploy. I once won using a free bet and had no issues withdrawing the winnings.

Dear JamesStone7, Thank you for sharing your experience! We’re delighted to hear that you enjoy the variety of betting options and find our bonuses fair. It’s great to know that your free bet winnings were processed smoothly — we always strive to make deposits, bets, and withdrawals as seamless as possible for our users. We appreciate your trust and look forward to providing you with more exciting opportunities to play! Best regards, Melbet Team

user avatar

Melbet was a pleasant surprise. I expected just another typical bookmaker, but it turned out to be quite convenient. Registration was fast and easy. I really liked the one-click betting feature, and since I often go for accumulators, it’s nice that the system processes them quickly.

Dear NicholasCox22, Thank you for sharing your positive experience! We’re delighted to hear that Melbet exceeded your expectations and that you found our platform convenient and easy to use. It’s great to know you enjoy the one-click betting feature and the smooth processing of accumulators — we designed these options to make your betting experience faster and more enjoyable. We appreciate your trust and hope you continue to have a great time with Melbet! Best regards, Melbet Team

user avatar

My account (User ID: 1279732015) was suddenly suspended on June 10, 2025, with no warning. I had BDT 282,৪405.06 in my account. Melbet accused me of having multiple accounts, which is completely false. I submitted my National ID to prove that I only own one account. I have no objection if they block any suspicious accounts, but I want my own account and funds back. I have already contacted Curaçao eGaming and will take legal steps from the USA if no resolution is given. This is totally unfair behavior toward loyal users.

Dear Jahid, We are very sorry that you have encountered this issue. However, it appears that you have violated our multiple registration policy. According to Clause 2.3 of our rules: If multi-accounting occurs on the MelBet website, the security service may block these accounts for up to 2 months and recalculate all winning bets made from them. Registration is limited to one IP address, one family, one email address, one payment method, one credit/debit card number, one eWallet, and one electronic payment method. Individuals affiliated with a current user in any way may not register. When an account is blocked, all winnings are voided, and the user is given the opportunity to withdraw the amount of their original deposit. In your account, the withdrawal amounts exceeded the deposits, so there were no remaining funds available. Best regards, Melbet team.

user avatar

I’ve been using Melbet for a while and so far, it’s been reliable. The site runs smoothly, and there’s a wide variety of games and sports to bet on. Deposits are fast, and withdrawals have worked fine for me — though sometimes they take a bit longer.

I like that they offer good odds and regular bonuses. Customer support was helpful the one time I needed verification help. Overall, Melbet feels like a legit and user-friendly platform for both casino and sports betting.

Dear Dsewa, Thank you for your feedback! We’re glad to hear you’ve had a positive experience with Melbet and that you enjoy our bonuses, odds, and customer support. We’re continuously working to speed up withdrawals and make the platform even more user-friendly. Wishing you the best of luck and more great wins! Best regards, Melbet team.

user avatar

It’s impressive how many payment options are supported. I’ve used cards, e-wallets, and crypto — and all of them worked without delays. It shows Melbet is serious about user convenience and flexibility.

Dear AndreaWise469, Thanks a lot for your kind words! We’re happy to know that our wide range of payment options makes things easier for you. Convenience and flexibility are exactly what we aim to provide, and your feedback shows we’re on the right path. Best regards, Melbet team.

user avatar

The registration process was incredibly smooth. No long forms or unnecessary steps — I was placing bets within minutes of signing up. It’s perfect for those who want to jump right into the action.

Dear SeanFlores556, Thank you for sharing your experience! We’re glad to hear the registration process was quick and seamless for you. Making it simple to get started is one of our top goals, so it’s great to know it worked just as intended. Best regards, Melbet team.

user avatar

Melbet’s in-play section is top-tier. You can see updated stats, timelines, and even visualized game flow. It helps so much when making snap decisions, especially if you’re a data-driven bettor.

Dear JacobEdwards9, Thank you for the great feedback! We’re thrilled to know you’re enjoying our in-play section and its real-time stats. Helping data-driven players make smart, quick decisions is exactly what we aim for — and it’s awesome to hear it’s working for you. Best regards, Melbet team.

user avatar

Crypto deposits and withdrawals are fast and smooth — that alone is a huge plus for me. No extra steps, no conversions — just plug in your wallet and you’re good. Perfect for users who prefer decentralization.

Dear AnnaWilson6926, Thanks a lot for your feedback! We’re happy to hear that our crypto deposits and withdrawals work smoothly for you. Making transactions fast and hassle-free is a big priority for us, and it’s great to know we’re on the right track. Best regards, Melbet team.

user avatar

I like that Melbet offers bets on local and regional events, not just the big international stuff. It's great when you can support your hometown team and still find solid odds. It makes the platform feel more tailored.

Dear LindaHall09, Thank you for your kind words! We’re glad you enjoy the variety of local and regional events — it’s important for us to create a platform that feels relevant and tailored to every user. Your support means a lot! Best regards, Melbet team.

user avatar

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