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Melbet Casino

Our Rating CasinoRank
7.2/10
CasinoRank
Player Rating 313 reviews
9.2/10
313 reviews
Complaint Response 57 complaints
1 day avg. 57 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000

Complaint Statistics

Resolved 49
Avg. Amount $ 1,625
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9.2/10 313 reviews

Top reviews from our players

I am reporting a systemic fraud by Melbet (ID: 643890107). After a 30-day KYC, they closed my account and confiscated 3,300 USDT in winnings. They also stole nearly 600 USDT from my initial deposit by forcing a conversion to ARS at a fake rate of 1,307 (market was 1,545).

To the Melbet Representative reading this: Do not reply with your scripted 'Contact our Security Department' message. I have already emailed [email protected] and [email protected] multiple times, and they have officially ceased all communication after confirming the permanent seizure of my funds.

Do not claim 'Confidentiality Policies' either. If you have proof of any wrongdoing, provide it to the AskGamblers moderators. Hiding behind 'confidentiality' is just a tactic to seize legitimate winnings from successful players, exactly as you did with user 'Fahri' two weeks ago.

I have already escalated this to the Curaçao Gaming Control Board ([email protected]) under license OGL/2024/561/0554. I will not stop until the 3,890 USDT total is returned. AskGamblers: please do not allow them to close this without providing actual evidence of their 'security' claims.

Dear tongatujcher1, We are very sorry that you have encountered this situation. However, we would like to inform you that your account was blocked due to a violation of our rules regarding multiple account registration. Our platform strictly prohibits having more than one account. We strongly recommend that you review our Terms and Conditions available on our website. If you have any additional questions, you may contact our Security Department via email at any time. Best regards, Melbet Team

user avatar

Melbet confiscated over $4,000 of my winnings after delaying my KYC for 17 days. They accepted all my bets while I was losing, but once I started winning, they blocked my withdrawal and closed my account without providing any evidence.

AskGamblers confirmed that Melbet refused to cooperate and wouldn’t provide any proof or justification for their actions. My complaint against Melbet was marked unresolved due to Melbet’s lack of transparency.

Be very careful Melbet is not reliable when it comes to paying legitimate winnings.

Dear Fahri, We are very sorry to hear that you have encountered this issue. We would like to clarify that we did not refuse to cooperate, as you mentioned. However, due to our internal confidentiality policy, we are unable to provide the specific information requested by the AskGamblers team. If you disagree with the decision of our Security Department, you can contact them again via email and provide any evidence you believe proves that their decision was incorrect. Best regards, Melbet Team

user avatar

I’ve noticed more and more around-sport events, like who’ll win the World Cup or who’s leaving the club, and esports is seriously ON FIRE! Regular bets on CS and Dota now, shows the platform is keeping up with the times. Everything runs smoothly, even on my phone.

Dear William, Thank you for your feedback! We’re happy to hear that you enjoy the expanding range of sports and esports markets, including CS and Dota. We always aim to keep our platform up-to-date and ensure a smooth experience on all devices. Best regards, Melbet Team

user avatar

I think I was one of the first to notice when they added cs and other esports. Betting on Counter-Strike is good, everything’s clear, odds are decent. They’ve also added some less common sports that weren’t there before, so you can really see the platform growing. The interface runs well, even on mobile!

Dear Glenn, Thank you for your feedback! We’re glad to hear that you enjoy betting on esports like Counter-Strike and appreciate the growing selection of sports on our platform. It’s great that the interface works smoothly for you, even on mobile. Best regards, Melbet Team

user avatar

I like that MLB has started adding local sports- I’ve seen sokka and even horse racing in the lineup. That’s awesome, and I’d love to see more of that kind of content! The interface is smooth and easy to use, with no hassle when placing bets. It would be great if they added more local leagues, especially for sokka - we’re really into sports here!

Dear Patrick, Thank you for your feedback! We’re glad to hear that you enjoy the addition of local sports like sokka and horse racing. We always strive to expand our offerings and make betting convenient and enjoyable for all players. Best regards, Melbet Team

user avatar

Hey hey! I'm from Morocco and I’ve been using the Melbet app for about a year now, but never left a comment anywhere figured it’s time 😄
Here’s my take it’s a solid, stable app, even on an older phone. Interface is clean, no unnecessary stuff, placing bets is super easy, and the lines load fast. What really impressed me is the two-factor authentication big plus! Security feels solid, so I’m not worried about anyone sneaking in and trying to withdraw my money.

Dear Chad, Thank you for your feedback! We’re glad to hear that you find the Melbet app stable, secure, and easy to use. Your safety and smooth experience are our top priorities, and it’s great to know that features like two-factor authentication give you peace of mind. Best regards, Melbet Team

user avatar

I really didn’t expect the payouts to be that fast. First time I won a decent amount, I was sure it would start “please verify this, send that” like it usually goes. But NOPE! 😄 The money hit my account in like an hour and no fees at all, which was a nice surprise. That’s pretty rare here in Tunisia. Everything went smoothly, and they didn’t touch my limits like some other sites love to do. Honestly, I was hyped both from the win and how fast the cash came in. Fuuuh, what a relief!

Dear Alexander, Thank you for your feedback! We’re thrilled to hear that your withdrawal was fast and smooth, and that you enjoyed your experience on Melbet. We always strive to make payouts quick and hassle-free for our players. Best regards, Melbet Team

user avatar

I’ve been playing on Melbet and decided to try the “Football Summer” bonus during the women's Africa cup of Nations. Conditions aren’t too complicated, it’s pretty straightforward - place a bet, earn points, then you can use them. So yeah, give the bonus a shot. I did everything from my phone and had no issues, even when the match was already in full swing!

Dear Sheri, Thank you for your feedback! We’re happy to hear that you enjoyed the “Football Summer” bonus and found it easy to use on your phone. We always aim to make our promotions simple, fun, and accessible for all players. Best regards, Melbet Team

user avatar

Hey everyone! They offer withdrawals through Vodafone Cash, which is a real lifesaver here in Egypt. I liked that there were no extra verifications. I used the same SIM card I registered with. And support is available in Arabic too, which helps a lot if you don’t understand something.

Dear Adam, Thank you for sharing your experience! We’re glad to hear that Vodafone Cash withdrawals and Arabic support made your experience smooth and convenient. We always strive to make our services accessible and easy to use for all players. Best regards, Melbet Team

user avatar

Oooh, now it’s actually so much better!! Each slot feels like its own minigame now... They updated characters, and it really brings everything to life, feels like you’re actually in the game. They added more slots with Middle Eastern and African themes too, which is great, finally looking toward players from our region. Everything looks super lively atmosphere and sound pure vibe. All in all - solid update, well done.

Dear Nicole, Thank you for your feedback! We’re thrilled to hear that you enjoyed the recent update and appreciate the new themes and improved gameplay. It’s great to know that the enhancements make the experience more immersive and enjoyable for players like you. Best regards, Melbet Team

user avatar

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