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Melbet Casino

Our Rating CasinoRank
7.6/10
CasinoRank
Player Rating 249 reviews
Complaint Response 54 complaints
1 day avg. 54 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Casino - Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Melbet Casino - Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 46
Avg. Amount $ 1,661
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9/10 249 reviews

Top reviews from our players

All operations are quick. I couldn't believe that it's possible to transfer such large amounts in a couple of hours. But my bank confirmed the income at 11 pm despite it being Sunday!

Dear BrianCharles9683, Thank you for sharing your experience! We’re delighted to hear that you were impressed by the speed of transactions. It’s great to know your transfer was processed smoothly — even on a Sunday! Best regards, Melbet Team.

user avatar

They have live streams, which are super convenient. And the best part, no issues with verification, everything went fast and without unnecessary questions. I bet on esports, and everything works great here.

Dear GeorgeSoto1, Thank you for your feedback! We’re happy to hear that you enjoy our live streams and had a smooth verification experience. It’s great to know that everything works well for your esports betting — we truly appreciate your trust in Melbet. Best regards, Melbet Team.

user avatar

There are some great bonuses here. I got a welcome bonus on my first deposit, and it actually worked. I really liked that. There are also plenty of deposit options, which are super convenient. I usually bet on basketball.

Dear MollyChavez3, Thank you for your positive feedback! We’re glad to hear that you enjoyed your welcome bonus and found our deposit options convenient. It’s great that you like betting on basketball — we’re constantly working to offer even more exciting events and promotions for our players. Best regards, Melbet Team.

user avatar

I can find pretty much any match here, even if it’s a small tournament. Withdrawals are instant, which is great. I also like that they add new events really quickly.

Dear DanielMolina70, Thank you for your kind words! We’re happy to hear that you appreciate the wide selection of matches and our fast withdrawal process. It’s great to know you’ve noticed how quickly we add new events — we work hard to keep everything up to date for our players. Best regards, Melbet Team.

user avatar

I was looking for a betting site with good esports options for a long time, and finally found Melbet. They’ve got a really wide line on Dota 2, and the matches I need are always there. The odds are great, too. And support is just awesome, they helped me sort out an issue when I forgot my password.

Dear EmilyOwens2857, Thank you for your wonderful feedback! We’re thrilled to know that you enjoy our wide range of esports options, especially for Dota 2. It’s great to hear that you’re satisfied with the odds and that our support team was able to assist you quickly when you needed help. Best regards, Melbet Team.

user avatar

I can withdraw money in just a few minutes, that’s a big plus for me. They also have a mobile app that works perfectly, no bugs or glitches. I mostly bet on volleyball, and it’s great here, lots of matches, even for lower leagues.

Dear GarrettRodriguez68, Thank you for sharing your experience! We’re glad to hear that fast withdrawals and our mobile app have met your expectations. It’s also great to know you enjoy betting on volleyball — we do our best to provide a wide selection of matches, including lower leagues. Best regards, Melbet Team.

user avatar

Great promos and bonuses. I recently got a free bet, and it actually worked so yeah, I’m happy with it. Also, there are tons of deposit methods, which is super convenient you can just pick whatever suits you best.

Dear PhilipJames35, Thank you for your positive feedback! We’re delighted to hear that you enjoyed our promotions and that your free bet worked perfectly. It’s great to know you appreciate the variety of deposit methods — we always aim to make your experience as smooth and convenient as possible. Best regards, Melbet Team.

user avatar

The site is available 24/7 with no technical maintenance during the day, which is especially important for live betting enthusiasts. This continuous availability ensures users can place bets at crucial moments without interruptions or downtime.

Dear RebeccaJordan97, Thank you for your feedback! We’re happy to know you value our 24/7 availability. It’s great to hear that uninterrupted access helps you enjoy live betting without downtime or interruptions. Best regards, Melbet Team

user avatar

Crypto withdrawals offer a fast and convenient option, especially for those who value anonymity. Supporting multiple cryptocurrency methods is a significant advantage, providing flexibility and ease for a wide range of users.

Dear Jerry, Thank you for your positive feedback! We’re delighted to know that you appreciate our cryptocurrency withdrawal options and the flexibility they provide. Offering fast, secure, and convenient payment methods for our users is one of our top priorities. Your satisfaction is very important to us, and we’ll continue working to make every transaction as seamless as possible. Best regards, Melbet team.

user avatar

For those who love stats, Melbet offers built-in match sections with team performance, standings, and other useful data — great for doing analysis without leaving the site.

Dear SarahHarper894, Thank you for your review! We’re glad you appreciate the built-in match statistics and analysis tools. It’s great to know they help you stay informed and make smarter betting decisions without leaving the site. Best regards, Melbet Team

user avatar

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