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Melbet Casino

Our Rating CasinoRank
7.6/10
CasinoRank
Player Rating 249 reviews
Complaint Response 54 complaints
1 day avg. 54 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Casino - Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Melbet Casino - Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 46
Avg. Amount $ 1,661
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9/10 249 reviews

Top reviews from our players

Melbet is great because you can actually play and win. This isn’t a fairy tale, it’s my personal experience: I made almost $800 in a month betting on football. The bets went smoothly, and everything was calculated quickly. Sometimes, winnings were credited to my account just a few minutes after the match ended. With these conditions, it’s enjoyable to play, and there’s motivation to keep going.

Dear AndrewDavidson2, Thank you for sharing your experience! We’re happy to hear that you enjoy betting with us and that payouts are smooth and fast. Your feedback inspires us to keep providing a reliable and enjoyable platform for all our players. Best regards, Melbet team.

user avatar

Melbet offers a really wide selection — I was surprised to find not only sports but also slots, casino games, and even TV games. When I get tired of betting, I can just switch to slots, and it’s all on one platform. Very convenient. Also, support is sometimes quick — a few times they really helped, which I wasn’t expecting.

Dear LauraMontoya8, Thank you for your feedback! We’re glad you enjoy the variety of options on our platform and found our support team helpful. We’re always working to improve, and your comments motivate us to keep making the experience even better. Best regards, Melbet team.

user avatar

One big plus for me is the wide range of betting options. You can bet on almost anything — from football and golf to picking the winner of a music contest. That makes Melbet interesting not just for sports fans, but also for those who enjoy unusual events. Also, the platform is very fast, with no lag.

Dear BradleyWilson0893, Thank you for sharing your feedback! We’re delighted that you enjoy the wide variety of betting options we offer — from sports to unique events. It’s also great to hear that our platform speed meets your expectations. We truly appreciate your trust and will keep improving to give you the best experience possible! Best regards, Melbet team.

user avatar

I didn’t expect Melbet to be so easy to use, even for a beginner. I started betting just a couple of weeks ago, and everything is so clear that I didn’t need to ask anyone for help. There’s a lot of detailed information, decent analysis, and nothing lags. I really like the one-click betting feature — it’s a lifesaver when you need to quickly grab the odds.

Dear CraigSimpson5850, Thank you for your kind words! We’re glad to hear that you find Melbet easy to use and beginner-friendly. It’s great that the one-click betting feature and our detailed information make your experience smooth and enjoyable. We’ll keep working to make things even better for you! Best regards, Melbet team.

user avatar

This is one of the few bookmakers where I got my winnings without any hassle. I signed up, placed a bet, won, and withdrew — all within 24 hours. And they didn’t ask for tons of documents. That builds trust. When everything works smoothly, it makes you want to keep playing. I really respect Melbet for that.

Dear MelissaHoward4, Thank you for sharing your experience! We’re thrilled to hear that your winnings were processed smoothly and that our service met your expectations. Your trust means a lot to us, and we’ll continue working hard to provide a reliable and enjoyable betting experience. Best regards, Melbet team.

user avatar

On Melbet, you can really track how you’re playing. There’s a bet history, easy-to-use stats, match results, and even tools to analyze your strategy. It helps you improve and avoid repeating the same mistakes. Also, one-click betting is a great feature — very handy, especially during live games when the score keeps changing.

Dear CassieGardner9941, Thank you for your positive feedback! We’re glad to hear you find our bet history, stats, and one-click betting useful. Your experience motivates us to keep improving our platform. Best regards, Melbet team.

user avatar

I really enjoyed playing in the casino on the Melbet platform. There’s a huge selection of slots, including old favorites and new ones. Everything looks great, with good sound and graphics. What’s especially nice is that you can switch between sports betting and casino games with just one click. It saves time and makes the gameplay more varied.

Dear BradWarner895, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the variety of slots and the overall experience on the Melbet platform. Our team works hard to provide smooth gameplay, great graphics, and seamless switching between sports betting and casino games, so it’s wonderful to know that you appreciate it. Best regards, Melbet team.

user avatar

One of the main advantages for me is how easy the platform is to use — the interface is simple and intuitive. Another plus is that you can choose almost any league, even lower divisions. That’s great for people who know niche championships. Also, deposits go through instantly, and I didn’t notice any fees.

Dear PeterJones7325, Thank you for your thoughtful feedback! We’re delighted that you find our platform simple and intuitive, and that our wide coverage of leagues — even in lower divisions — adds value for you. It’s also great to hear that deposits work smoothly and instantly without extra fees. We’ll keep improving to make your betting experience even better! Best regards, Melbet team.

user avatar

I’ve been betting with Melbet for about six months. What I like is that they often run promos and sometimes give good free bets. I was also surprised by the unusual betting options — you can even bet on TV shows, and there’s a lot to choose from. Another plus is that the platform works well on mobile devices — no issues on Android or iOS. It’s a small thing, but nice.

Dear NathanHarris35, We’re so glad to hear that you’ve been enjoying Melbet for the past six months! It’s great that our promotions, free bets, and wide variety of markets — from sports to TV shows — keep things exciting for you. We also appreciate your feedback on the mobile experience; ensuring smooth performance on both Android and iOS is one of our top priorities. Thank you for choosing us, and may your bets continue to bring you lots of fun and good wins! Best regards, Melbet team.

user avatar

Melbet offers many betting options and calculates results quickly. It's very easy to bet live — everything updates instantly, and there were no glitches during important matches. The app is easy to use, fast, and doesn’t lag. Even with a weak internet connection, everything loaded well. It's also nice that you can deposit money with cryptocurrency – that’s important to me.

Dear StacyBentley00, Thank you for your kind words! We’re delighted to hear that you’ve had a smooth and enjoyable experience with our live betting and app performance. It’s great that our platform works well even with a weaker connection and that crypto deposits add convenience for you. We’ll keep working to ensure everything stays fast, reliable, and user-friendly. Wishing you continued success and great wins! Best regards, Melbet team.

user avatar

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