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Melbet Casino

Our Rating CasinoRank
7.6/10
CasinoRank
Player Rating 249 reviews
Complaint Response 54 complaints
1 day avg. 54 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Casino - Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Melbet Casino - Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 46
Avg. Amount $ 1,661
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9/10 249 reviews

Top reviews from our players

I recently discovered Melbet’s financial betting options — like predicting stock price movements — and it’s an exciting change of pace. It’s ideal for players who enjoy both betting and the finance world. Definitely a fresh format among the usual options.

Dear NathanSims811, Thank you for sharing your feedback! We’re glad to hear that you’re enjoying our financial betting options. At Melbet, we’re always working to bring our players fresh and engaging formats, and it’s great to know this feature adds extra excitement for you. We truly appreciate your support and wish you the best of luck in your future bets! Best regards, Melbet team.

user avatar

I joined a blackjack tournament with live dealers — it felt just like being in a real casino! Great video quality, professional hosts, and real-time gameplay. It’s perfect for relaxing after work and adds an authentic casino feel from home.

Hello DanielFry0928, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you had a positive interaction with our team and services. We deeply value your trust and loyalty. Best regards, Melbet Team

user avatar

I often place live bets, and Melbet handles it perfectly. Odds update instantly, the interface responds well, and you can place bets in real time without delays. This is crucial during intense matches where timing is everything.

Hello GlennCruz84, We're thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team and motivate us to continue providing the best possible service. If there's ever anything else we can do for you, please don’t hesitate to reach out. We truly appreciate your support. Best regards, Melbet Team.

user avatar

I’ve been playing on Melbet for over a year, and I must say this is one of the most stable platforms I’ve used. No crashes, no login problems, everything works fine. Withdrawals to my e-wallet are smooth and usually arrive in just a few hours. That’s very important for me.

Hello SusanWilkerson1, Thank you for taking the time to share your feedback. We're pleased to hear that you’re satisfied with our service. If you need any additional information or support, please do not hesitate to get in touch. Sincerely, Melbet Team

user avatar

I've been using Melbet for over a year. The interface is super user-friendly — everything is clear, even for beginners. Bets are accepted quickly, odds are competitive, and the live betting section is excellent. I usually bet on football and tennis, and I love that they even cover rare tournaments. A couple of times, I won decent amounts — and the withdrawals via e-wallet took only 40 minutes. That’s a huge advantage when you don’t want to wait for days.

Dear EricaMitchell8, Thank you for your kind feedback! We’re glad to hear you’re enjoying Melbet’s user-friendly interface, competitive odds, and fast payouts. It’s great to know our live betting options and coverage of rare tournaments add value to your experience. Best of luck with your future bets — especially on football and tennis! Best regards, Melbet team.

user avatar

Welcome everyone! Let's share our experience. I’m a fan of slots, especially fruit machines. The sound effects and themes are really well done. It feels like a real game rather than just a bet.

Hi michael67o6q8! Thanks a lot for your kind words — we’re happy to hear you’re enjoying the slots, especially the fruit machines! It’s great to know the sound and themes bring that real game feel. Wishing you the best of luck and fun ahead! — The Melbet Team

user avatar

90% of the deposits are delayed, and if you approach to the customer service team, you will get a worse experience... They will give copy copy-paste answer for every question... I just deposited AED today through e& money payment service, but it's not credited even after 12 hours ... I don't know this kind of payment how to delayed... There is no chance for delay this payment ... This situation really makes it very bad ...

Dear @Supertramp, We’re sorry to hear that you’ve experienced a delay with your deposit. Please note that in some cases, it may take up to 5 business days for a deposit to be credited, depending primarily on the bank or payment provider involved. If your funds are not credited to your account within 5 business days, kindly contact us at [email protected] or [email protected], and we will do everything we can to assist you promptly. Best regards, Melbet team.

user avatar

I contacted Melbet support about a missing bonus. They answered within minutes, checked the account, and credited the bonus manually. Very helpful and polite operators!

Dear brianhallbp1o, Thank you for your kind words! We're happy to hear our support team could assist you quickly and efficiently. Your satisfaction means a lot to us. Enjoy your bonus and best of luck! The Melbet Team

user avatar

I often travel around the country and place bets right from the train — the Melbet app is always at hand. It works smoothly even with poor internet. I especially like that I can place quick bets and check results without any lag.

Dear mikefosterinq7, Thank you for your great feedback! We're glad the Melbet app works well for you, even on the go. It's awesome to hear you enjoy quick bets and smooth performance. Good luck and enjoy your experience! — The Melbet Team

user avatar

Melbet provides high odds for top sports events, including football, tennis, and basketball. I’ve compared odds many times and noticed a solid advantage over several other platforms. This makes a big difference in the long run, especially when placing accumulator bets.

Dear johnsonwilliekwex, Thank you for your valuable feedback! We're happy to hear that you've noticed the competitive odds we offer across major sports like football, tennis, and basketball. Providing great value for our users is a key priority, and it’s especially rewarding to know it makes a positive impact on your accumulator strategy. We appreciate your trust in Melbet and look forward to continuing to support your betting experience with favorable odds and reliable service. Wishing you continued success and winning bets! Warm regards, Melbet Team

user avatar

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