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Melbet Casino

Our Rating CasinoRank
7.6/10
CasinoRank
Player Rating 249 reviews
Complaint Response 54 complaints
1 day avg. 54 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Casino - Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Melbet Casino - Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 46
Avg. Amount $ 1,661
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9/10 249 reviews

Top reviews from our players

I bet from both my desktop and phone — and everything works smoothly on both. The interface is equally convenient, and the mobile app isn’t a cut-down version. Odds update fast, bets are placed without glitches, and the app is lightweight and never crashes, even when multitasking.

Dear JuanReed08, Thank you for your feedback! We’re glad to hear that both our website and mobile app provide a smooth and convenient betting experience for you. Best regards, Melbet team.

user avatar

Really like how match statistics are integrated directly into the betting slip — you can quickly check shots, ball possession, and cards. It’s super helpful for live betting, especially when you can’t watch the stream. The level of detail is impressive and clearly made with frequent bettors in mind.

Dear EricHall1, We’re thrilled to hear that you find the live stats helpful! Our goal is to make live betting as informative and convenient as possible for our users. Best regards, Melbet team.

user avatar

The mobile version of the site isn’t a stripped-down copy; it’s a full-fledged working environment. You can do everything: from registration to withdrawals. Even on a small screen, everything is readable, and there are no annoying pop-ups. I really like that there’s no lag, and even with a weak internet connection, everything loads. And this is without needing to install a separate app.

Dear AnnDouglas30, We’re glad the mobile experience works so smoothly for you! Making sure users can access all features seamlessly on any device is a top priority for us. Best regards, Melbet team.

user avatar

The platform is great not only for betting but also for sports fans. Sometimes I log in just to check the line, live charts, or team form, without intending to place a bet. I really liked that you can build a bet slip without finalizing it right away. It’s convenient for long analysis and preparation.

Dear JoyceSolis8, We’re happy to hear you enjoy using the platform for more than just betting! Making it easy to analyze and prepare bets is exactly what we aim for. Best regards, Melbet team.

user avatar

It’s very convenient that you can use different currencies, and the conversion happens automatically at the market rate. I travel often, and I don’t have to worry about how to deposit or withdraw. Everything adapts to the country, and the bank card works everywhere. For me, this was the deciding factor to stay.

Dear SeanJenkins9381, We’re glad to hear the multi-currency feature makes your experience seamless, especially while traveling. Convenience and flexibility are exactly what we strive for! Best regards, Melbet team.

user avatar

The support is really great. I’ve chatted with them several times — they respond with real answers, not just scripted ones. They explain things calmly, without pressure. Once, they even recalculated a bet because the odds were showing incorrectly. That’s something you don’t see often. It’s clear that their support isn’t just for show; it’s real.

Dear TammyHoward152, Thank you for your kind words! We’re glad to hear our support team was able to assist you effectively and even go the extra mile when needed. Providing real, helpful answers is something we take pride in, and your feedback motivates us to keep it that way. Best regards, Melbet team.

user avatar

I mostly bet on esports with Melbet, and they really do a good job — they constantly add new events, even for less popular games. The odds are often better than what you’ll find with competitors. I also want to highlight their stats section — it’s convenient to check everything right there without switching between sites. That saves a lot of time, especially during live bets.

Dear LindaMartinez5, Thank you for your positive feedback! We’re glad to hear you enjoy our esports coverage and find our odds and stats section helpful. We’ll keep working to make your betting experience even better. Best regards, Melbet team.

user avatar

I chose Melbet because they offer betting on cricket, which is important to me. I was impressed by how detailed the event listings are — there are even in-game stats. The platform is well-designed: everything’s clear, easy to use, and looks good. Even when I bet from my phone, there’s no difference — the mobile version runs smoothly.

Dear NancyMiller436, Thank you for your review! We’re delighted that you enjoy our cricket betting options and detailed event listings. It’s also great to hear that both the desktop and mobile versions work smoothly for you — we aim to provide the best experience across all devices. Best regards, Melbet team.

user avatar

Melbet really surprised me with its transparency. Everything is clearly outlined in the rules, and if you read carefully, you can avoid problems. I mainly bet on basketball, and the odds are always up to date, with bets being accepted without delays. Even when the odds fluctuate, the site doesn’t freeze like other bookmakers. The platform is reliable and modern.

Dear ThomasHubbard32, Thank you for your positive feedback! We’re happy to know that our transparency and smooth performance stood out to you. It’s great to hear you enjoy betting on basketball with Melbet, and we’ll keep working to ensure you always have a reliable and modern experience. Best regards, Melbet team.

user avatar

The Melbet site works reliably, which is rare these days. I don’t bet every day, but I do it regularly, and in all my time using it, I’ve never lost a bet or had issues with my account or the interface. That’s important to me because I value my time and don’t want to deal with bugs. The platform is designed with the player in mind, and I especially liked the personal account — it’s easy to use and informative.

Dear SarahSaunders0559, Thank you for sharing your experience! We’re glad to hear that you find Melbet reliable and easy to use. Your feedback motivates us to keep improving and providing players with a smooth, user-friendly platform. Best regards, Melbet team.

user avatar

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