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Melbet Casino

Our Rating CasinoRank
7.6/10
CasinoRank
Player Rating 249 reviews
Complaint Response 54 complaints
1 day avg. 54 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Casino - Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Melbet Casino - Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 46
Avg. Amount $ 1,661
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

Review this casino

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Player rating
9/10 249 reviews

Top reviews from our players

The casino section really surprised me. Slots load quickly, no lag, and the design is clean and pleasant. I tried the live dealers — it feels just like being in a real casino, especially with good headphones. Special thanks for the cashback program — it actually works. I often get a portion of losses back, and that’s a nice touch.

Dear VeronicaColon3085, We’re happy to hear you’re enjoying our casino section! It’s great that the live dealers and cashback program are making your experience feel both authentic and rewarding. Best regards, Melbet team.

user avatar

I’m really impressed with the depth of betting options — you can wager not only on outcomes or totals but also on niche markets like first-half corners, yellow cards, or shots on target. What’s especially nice is that the odds don’t get slashed even if you bet regularly. On other platforms, they’ll cut your limits quickly, but here it’s been stable for months.

Dear ChristineHancock1206, We’re glad you appreciate the variety and fairness of our betting options! Keeping consistent odds and offering niche markets is exactly what we aim for to make your experience enjoyable. Best regards, Melbet team.

user avatar

With Melbet, I was able to play calmly for the first time, without worrying about my funds. Everything is clear: the bet is placed quickly, the history is visible, and withdrawals are confirmed step by step. Even during technical pauses, everything was returned — no shouting, no arguments. The app works without freezing, which gives confidence, especially in live betting.

Dear JodiMora7, Thank you for sharing your experience! We’re glad to hear that you feel confident and comfortable using Melbet. Transparency, smooth functionality, and secure transactions are our priorities, and it’s great to know this makes a difference for you. We’ll keep working to ensure your betting experience remains reliable and stress-free. Best regards, Melbet team.

user avatar

I was impressed by the honesty policy: there were no strange cancellations, bet reviews, or hidden conditions. Everything is calculated based on actual results, and it’s clear how and why the bet won or lost. For me, this shows seriousness. Also, the event filter by time is handy — if you’re betting before bed, you can quickly find something relevant.

Dear BrittanyWilson7, We truly appreciate your feedback! It’s great to hear that our transparency and fair approach made such a positive impression. We believe that clear rules and accurate settlements are the foundation of trust. We’re also glad you find the time filter helpful — our goal is to make betting both straightforward and convenient for every user. Best regards, Melbet team.

user avatar

The slip is very well designed: you can see the final odds right away, switch bets around, and add or remove them — it’s flexible and convenient. This is especially useful when creating a long accumulator. The app works fast and doesn’t lag. It’s clear that the platform wasn’t made as a quick fix — a lot of thought went into the interface and usability.

Dear SierraFlores450, Thank you for noticing the work we put into the bet slip and overall usability! We designed it to be flexible and intuitive so that users can easily build accumulators and adjust their choices. It’s great to hear that the app runs smoothly for you — we’ll continue refining the platform to make your experience even better. Best regards, Melbet team.

user avatar

I really like the "Favorites" section — you can save teams and tournaments you want to follow. It’s convenient when you’re not betting on top championships. The platform neatly gathers everything you need in one place. It’s also great that you can use cryptocurrency without any hassle. Not all betting sites support this.

Dear KellyHernandez3723, We’re glad you enjoy the “Favorites” feature! It was created exactly for the purpose of helping users track the teams and tournaments that matter most to them. It’s also great to hear that our cryptocurrency support makes things easier for you — we want to provide flexible options so every player can use the platform comfortably. Best regards, Melbet team.

user avatar

The deposit and withdrawal system is well set up — you can choose from many payment systems, including popular wallets and cryptocurrency. Everything is fast, and it’s easy to track the status in your account. The exchange rate is transparent, and fees are minimal or non-existent. This gives you a sense of control over your finances.

Dear TerryWatkins4146, Thank you for sharing your experience! We’re pleased to know that our payment system meets your expectations and gives you full transparency and control. Your feedback encourages us to keep improving and maintaining smooth and reliable transactions. Best regards, Melbet team.

user avatar

The platform works smoothly both on desktop and mobile. The interface is intuitive, even for those who have never bet before. In live betting, odds update quickly, without glitches or freezes, which gives a sense of control. Support responds within 10–15 minutes, not "after lunch." This kind of attitude builds trust and makes you want to stay.

Dear GregorySteele8540, Thank you for your thoughtful feedback! We’re happy to hear that both the desktop and mobile versions feel smooth and easy to use, even for new players. Quick odds updates and responsive support are priorities for us, so it’s great to know this builds trust for you. We’ll keep working to maintain the level of service you value. Best regards, Melbet team.

user avatar

The support team is top-notch. I contacted them late at night about verification, and they replied within minutes — clear and no canned responses. You can tell real people are reading your messages. I also liked the Telegram bot for betting — fast and super handy, especially when I’m on the go.

Dear GarrettMontes07, Thank you for your kind words! We’re glad our support team could help quickly and that you find the Telegram bot convenient. Your feedback really motivates us to keep improving. Best regards, Melbet team.

user avatar

I was thrilled by the local promos — recently got a free bet for placing a wager on my national team’s match. It’s great to see that the platform notices regional users. It feels personal, not just copy-pasted global offers. That attention to detail wins loyalty!

Dear ThomasReynolds2336, Thank you for your kind words! We’re glad you enjoyed the local promotions and felt that personal touch. Recognizing our regional users is important to us, and we’ll continue offering tailored rewards to make your experience even better. Best regards, Melbet team.

user avatar

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