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Page 2 – Player Reviews for Megawins Casino

Megawins Casino

The casino is closed.

Player Rating 51 reviews
7.8/10
51 reviews
Complaint Response 7 complaints
2 days avg. 7 complaints

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Player Rating
7.8/10 ● 51 reviews

Top Reviews From Our Players

I really appreciate the chat support representatives that are knowledgeable, quick to answer, and do their best to always help out. They answer all question regardless of how asinine and always do it with a positive attitude. The way the games look on mobile and desktop devices is very important and Megawins definitely has it right. The games look and run perfectly on either device. The layout is simple and easy to navigate and the games all seem to run smoothly. Great casino to play at. Can not complain about the bonuses here either. 100% + 140 spins over 7 days starting 24 hours after first deposit. Then on 2nd deposit 50% bonus & 40 spins. They also offer a bonus for almost each day of the week

I do not like the fact that you have to ask for each round of free spins for the 1st deposit bonus or else they will not be added to your account automatically.

Dear Runningman, Thank you so much for your kind words, they mean a lot because we really do care. Regarding your spins I'm checking into that as they should have been automated for you, thank you for letting us know and as a small treat we did just add some new ones for you. All the very best, MegaWins Casino

user avatar

I really can’t say enough about how great this casino is. They have enough of a game selection, and the support is just A++. I use bitcoin for deposits and withdrawals. When I ask support to process my cashout it is on its way within minutes. I love that. The rewards are great and the vip management are kind and responsive. As someone who plays a lot of slots, customer support and rewards are the most important thing for me and that’s why I’ve moved all of my play over to them. I currently get two 75% reloads a week along with the 20% on Monday and 50% on Friday that everyone gets.

I wish they would bring in the new slot games from the providers they currently offer a bit quicker, but I am just nitpicking to fill this space.

Always played with fun... Netherlands is now restricted!

Netherlands is restricted... still can log in to my account and make deposits.... that's strange!! I asked support to block my account and that on askgamblers false information's to read... (Netherlands accepted) the Netherlands is an restricted country on megawins!!

They have a variety of bonus's which starts with a awesome 100% Match and 180 Free spins.

Customer support is very important to me and how I am treated will determine if I will return as a customer. Most of the casinos out there have poorly trained support agents who abuse their position every which way possible.

Today I had the great pleasure of meeting the most professional support agent I have ever met. Jane from Vip care understood my question and concern and she went out of her way to make sure I am a happy customer. Now days every casino you play at pretty much has the same features and games. What sets the good casinos aside from the bad ones is the interaction you have with customer care.

Inactive user
10/10

Great game selection and support is on point.VIP MANAGER AStrid is very responsive and helpful. INSTANT PAYOUTS and overall my favorite bitcoin casino.

Would be nice if they offered weekly tournaments like some of there competitors do.

I like it from I start playing in the beginning like my status now it on tier 3 : expert. My point is now 800/1000 next tier is 4. I was very love this casino from that part but today it going down on this casino.

Today playing here you no longer can hope to win something but lost only in 5-10 minutes after deposit but that maybe I'm unlucky. Not big deal for me. But it's issues me that I been waiting and still waiting for casino team can remove my older Neteller account. I was cancel and have new Neteller account. Now I can't make deposit by Neteller , i been asked support for 3days still not proceed yet. I still can't make deposit. What answer I get from support " said it's not they power to do it but her will tell finance team to fix my issues on this evening " now I waiting and waiting and waiting longer than one evening. So i think i need to decide to walk away from Megawins Casino. I really disappointed with them support service. I was really love this casino and it my favorite casino I even tell my friends to deposit here. From they slow service and useless support unprofessional service. I not recommend. No issues fix on time they tell me. Not care customer like they're said will send me email but not receive email from them at all. Game payout is down and lower than usual. Disappointed too many things.

Good casino,
Fast withdrawals and instant payments
it is one of the best Casinos
Badwinner09

Really awesome casino! Lightning fast payout, got a amazing goodwill gift from Astrid! Totally trustful casino, never had any problem with this casino, Will stay here surely.

Nothing bad to say, just wish more promotions coming.

Among the many thousands of other casinos, this is the only place where I can play lucky, after the game I get points and gifts too. I feel that the players are honored here.

I was once delayed by the payment but I arrived so I can not say another slice from the side.

Inactive user
5/10

Great selection of games, good looking site, no lag, easy to navigate site.

Did deposit twice and I didn't get any bonus at all, so I closed my account, I would like to do it self exclusion forever but there was no live chat online and only what i can do is self exclusion for a year.
Don't offer people bonus if you don't give them!!!

Great selection of games. Helpful live chat staff.

Tried to withdraw and was told I will need a proof of deposit.... I've never been asked to provide a receipt by any casino.. EVER! Its simply impossible considering I deposited with a paysafe voucher that was thrown away after I received confirmation... not sure if I with ever see my big win fall:(

Hey KOBY1985, In some circumstances we require proof of deposit, but I see we were able to resolve this issue and that your cashout was successfully approved. We apologize for the inconvenience and if you have any additional questions, live chat is available 24/7. Thanks! Megawins

user avatar

Magawins is one of the best casinos I know, although sometimes I lose, so the best is the best, the best support, you can even bet 10 euros. Works well on your mobile, clear and fair play. Just so long megawins

I can not write anything negative about megawins, just to have more fun at the game.

Hey FIFIK5, We are happy to hear that you're enjoying Megawins and thanks for taking the time to share your feedback! Thanks, Megawins

user avatar

Kind of staff and constance is someone who can be asked, whatever the problem arises. There are many and varied games available and the site is stable enough for the network.

There was a problem with the payout, but only had to wait longer than the rules described. But he has arrived successfully.

Hey VILNOV, We apologize for the delay with your cashout. I see it has since been taken care of. If there is anything else we can do to make your experience with us better, don't hesitate to let us know. Thanks! Megawins

user avatar

Variety of games and the very helpful live chat girls. Good bonus systems. One of my fav casinos to play on

That vip team is not always online on the weekends but other than that they have really good staff!

Hey POO, We're glad that you like our games and live chat support. We are doing our best to respond to all inquiries as soon as possible, and are also bringing another VIP manager on board to assist during the weekends. As always our live chat is available 24/7/365. Thanks! Megawins

user avatar

Great game selection, customer service is always helpful, polite and quick. They have a very good vip program and have always been generous with bonuses. Small withdrawals are done in minutes, but the first larger withdrawal needed verification. KYC verification was very fast and I had my withdrawal in record time.

Needs to have more big wins! (ha ha) I can not think of any negative experience.

Hey COLLIELYNN, Thanks for taking the time to share your feedback, and we're happy to hear that you're enjoying our promotions & VIP Program! Thanks, Megawins

user avatar

I like support Ladys are awesome 😘 Always online, every issue fixed fast. For regular player always free spins no deposit. Tnx Astrid for free spins / never Heard /Ufortunytly / always is something extra from U.
I think that this casino is on Top of my casinos. Who tries will not be disappointed.

The one platform or 2 what Is favorite for me Is missing/ EGT/ novomatic. And u ll get 10 star.

Hey JOPSONNN, Thanks for all the kind words and we're glad that Megawins is one of your favorite casinos! Thanks, Megawins

user avatar

Speedy withdrawals, wide selection of games, live support always available

VIP system is based on spins, not amount spent. Sometimes it is difficult to get a hold of a manager, especially in the weekends

Hey SMEDEGAARD123, We appreciate the feedback. I have passed it along to our Marketing Director and Support Manager. If you have any other questions, suggestions or feedback our live chat is also available 24/7. Thanks! Megawins

user avatar

Friendly support, very fast payout, haven't had any problems with withdrawals, got 250 lottery cash and 75 euros tournament from last month, it was surprising when I logged in 1.06. I trust this casino and recommend this casino!

No enough promotions for me, I like deposit bonus but just Thursday has 30% deposit bonus and only once:(

Hey SARAYANG, Congrats on the Lottery and Tournament wins last month! I will pass along your feedback regarding the promotions to our Marketing Director. If you need anything please don't hesitate to let our support team know. Thanks! Megawins

user avatar

NetEnt games collection and it looks kind of sorted and also responsive.

The withdrawal is a dilemma, it takes much time and one of my withdrawals did not proceeded at all. The support promises constantly to contact after an issue, but it is never like this. The positive reviews here do not look real and you as player please think twice making a deposit there. Not without a reason it has no MGA license.

Inactive user
10/10

Megawins Casino is the another outstanding casino. Their promotions are attractive for claim and wagering is only 35X.Slots pays frequently and also entertaining.

Support is very friendly, in a word fantastic. They verify and process withdrawal on the same day.

Very highly recommended and trust worthy casino.

I never experienced anything bad till today. So, I think other players experiences are as pleasant as mine. Thumbs up!!

Hey POLASH, Thanks for taking the time to share your feedback. We're happy that you are enjoying all of our promotions and slot games! Thanks, Megawins

user avatar

This is the best casino I have played on. The (vip-)support is outstanding, promos are very fair and the design, gameplay are also superb.

I am a vip-player on the site, withdrawals work instantly and there are nice bonuses and cashback-actions every week.
Thank you megawins !

Absolutely nothing so far. also the verification process was smooth, this is a problem on many other sites, especially if you win something sometimes.

Hey MIRAOPACIC, Thanks for the kind words. We're glad that you like all of our promotions and the VIP Program! Thanks, Megawins

user avatar
Inactive user
10/10

I love endorphina and amatic slots, and they have got them all. When you're lucky enough they can pay huge and that's what happened to me just minutes after signup up. Verification was done in seconds. They chat window even popped up that just needed one more document, which I sent in, and was immediately approved! Some casinos let you wait for days, just to tell you that, so I was very impressed by the great service! I received my withdrawal of over 1000 euro in a few minutes!

Since I just registered and can't see anything bad about this casino, I can't tell anything about what I dislike...

Hey BART1981, Thanks for the feedback. I'm happy to hear that our live chat team provided you with great service, and congratulations on the win! Thanks, Megawins

user avatar

They like some of the clerks, to collect a lot of bonuses that can easily be exchanged.

Sometimes it clogs the game and throw the page. The bonuses several times before you need to start accepting.

Good casino, fast payments and friendly machines. Customer service is very efficient. A casino that I recommend.

Not much. May be a lack of accessible machines for French players. Nettent allows his games again to the French, it would have to be seen so that one can play it

Hey TOMY34, Thanks for the feedback. As for the suggestions you had about our NetEnt games; we are currently investigating this possibility with NetEnt. Thanks, Megawins

user avatar

I like the website it is easy to navigate on. And there are many games to choose from. Good welcome bonus as well

Hey EVVE86, Happy to hear that you like our website, game offering and the welcome bonus! We appreciate you taking the time to provide us with feedback. Thanks, Megawins

user avatar

I like megawins cause they have 24hr support and always there. They also have all the games and more, they never let me down ever..... win big........

I haven't been here long enough to experience anything bad but hey they are new, they are entitled to some up and down.....

Hey HOA N, I'm glad to hear that you like the games we offer as well as our 24/7 live chat! Thanks, Megawins

user avatar

Megawins I give them a thumbs up, they are new but almost there with the others quick too. Games are consistent and easy. Customer service is very helpful and nice.

They have been too nice, and helpful, but no overall I have not experience anything bad about them .......

Hey BONUSSPIN, Thanks for the kind words and we appreciate your feedback. Thanks, Megawins

user avatar

I like the fact that they don't give you any bull**** ,they are very nice and upfront.. All there games is cool and easy to hit big.

I really never had any bad experience so far so good.......

Hey TU-OANH T, I'm glad you have had a good experience at Megawins so far. We will continue to provide you with the best online gaming experience possible. Thanks, Megawins

user avatar

Live chat is good. Rapid withdrawal of funds. Fair play game. Very gut bonus system.

Difficult to choose the game in the mobile version.

Hey FIFIK5, Thanks for the feedback. If you are having any difficulties on mobile, please let our support team know and we will investigate the issue. Thanks, Megawins

user avatar

Great casino, lots of games, helpful chat support and fast withdrawals. 10/10

Nothing so far. Have had some questions about loyalty points and VIP program, but everything was sorted out within hours.

Hey MANSESPRES, We appreciate you taking the time to share your feedback. I'm glad that our support team was able to assist you, and our live chat is available 24/7 if you have any future questions. Thanks! Megawins

user avatar

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