Page 3 – Player Reviews for mBit Casino
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Hi Ckoch5661, Thank you very much for your review. The support and VIP team really do care so your kind words will make their day! Best Regards, mBitCasino
I really like mBit! They have the best bonus system out there. You get 50 free spins just for registration! First, second, third deposit bonus is very friendly and good. Cashback is 20% from your looses. I haven't seen more anywhere, tbh. Live chat is also good and responsive and friendly.
I had some mayor problem with withdrawing. Waited 5-7 days, until my account was under investigation. In the end, I got my money, but I always play fairly and don't know why so much secrecy.
Hi Mysterio, Thank you for your review, we really do appreciate it! We wanted to ask you to contact us directly as the management doesn't allow anyone to wait for withdrawals here and we couldn't locate your account. We ask of you, please, to make yourself known to the Live Chat girls that are there 24/7 or on email: [email protected]. Use the Code: AskGamblers/Mysterio and we will personally contact you back. Best Regards, mBitCasino
mbitcasino is one of those casino online that is outstanding from others because of its best selection of games, the user-interface is friendly and attractive, transactions were never delayed more than 5 mins at my experience. Both deposit and withdrawal, methods for deposit and withdrawals for fiat currency is a excellent feature recently included that was awesome and most of all, the most important and outstanding feature is the VIP Support Staffs at mbitcasino, I would like to thank all of you for being responsive and being kind to me and always knowing what to say to cheer your clients. Never I have waited more than 5 mins for a response and never had issues unsolved. My issues were made sure by VIP staff that it is solved immediately, very excellent for that.
I wish this review site never had a dislike section because nothing is to be disliked about mbitcasino. Excellent staff, VIP Staff and gaming site. All just excellent!!!
Dear Puafitu, I've passed this on to our team, thank you so very much for your review, they are going to be very pleased. It's greatly appreciated and we wish you luck on your games. Kindest Regards, mBitCasino
I started playing here a month ago and this is now the main casino I play at. I love the VIP program, the wide variety of games, weekly tournaments, community chat, best bonuses a casino can have! I withdrew 0.2 in Bitcoin (over $2000 AUD) just from free spins!! Other casinos ive played at have a 25-30 mBTC withdrawal limit so I didn't know it was even possible to do that! I've had some big wins here :) The VIP team is amazing, they are what make this casino so good, they take the time to check in with players and genuinely care how they are. Thanks guys! :)
At the start I had a big win (for me) of 0.6 Bitcoin and had put a complaint on AskGamblers about Delayed payment/security check. The issue was resolved before my complaint had been approved on AskGamblers and I got an email from the VIP team saying they were having a meeting to prevent this happening again. It was mainly just my anxiety about playing at a new casino and the not knowing if they will pay you. But since then I haven't had ANY issues and they have won my trust :)
Dear Shivoo, Thank you so much for your review. We are pleased to hear we have won your trust, we do genuinely care and strive to give the best entertainment experience as well as the fastest cashouts! I've let the team know about your review too, this will make their day. Thanks, mBitCasino
Where to start ... what’s not to like about Mbit???? They have an amazing selection of games, their support team is hands down the best in the industry and the withdrawal times are insanely fast!!! After a week of wins totaling a little over 5,000$ ( combination of BTC and LTC) I was personally congratulated via email which I thought was very professional and courteous of them. There’s always amazing reload bonuses and free spin bonuses- some of which I’ve won a good deal of $$$ on! Never, EVER have I been able to use free spins from another casino and cash out my ENTIRE winnings!! I’ll never go anywhere else for my online gaming entertainment.
Absolutely nothing to dislike. If I was forced to “complain “ about something I guess it would be the routine maintenance that happens from time to time . But they need to do that and I understand. That’s just me being impatient and wanting to play :)
Dear Theboob! Thanks so much for your kind words, they really mean a lot to us. Our upgrade is also completed, we are now bigger and faster than ever before so you shouldn't have any more times you can't play. Kindest Regards, mBitCasino
The Vip team is great! The support is even great! That is what makes me keep coming back time and time again
The VIP team is really the greatest from any website I go to. They give free spins, and upgrades and usually all you have to do is ask. They really go out of there way to make you feel special. They have a great selection of games and great bonuses as well. I have never had a withdrawal problem with them, ever! They are fast and hassle free. They have even congratulated me on my winning? What kind of casino actually does that? This one, you know why? Because they actually care about there players. Mbit is truly great and if you don't play there you are missing out
Dear Babestation, You just blew us away with your review, thank you so much. I've already let both the support and VIP team know your comments and it's smiles all around the office. You are right, we really do care. Thanks a million, mBitCasino
Just last week mBitcasino's VIP support gifted me 25 spins as I emailed them to ask if I could have some while I have been in the hospital. Guess what?! I cashed out over $3000 [in mBtc of course]!!!! They helped me pay some of my hospital bills!!!!! That much on free spins?! How could you not trust this casino!!!!
24/7 chat support, quick replies via email, and their surprise emails dishing out absolutely free bonuses.... they should be #1 on this site!
Still there is nothing to not like. They are the BEST! They have never given me a reason to upset me nor given me a reason to stop playing here. I've deposited only here and yes i find it very worth it!
Congratulations on your wins @Luluconley! I know the VIP team were very happy for you :) Kindest Regards and continued luck, mBitCasino
Their VIP Team is amazing and once you become a regular player here, they always reward you! All you have to do is make sure you add their contact email to your address book and not miss out on their free spins they give out constantly!
Out of the many casinos I have ever played on, this is the ONLY casino I have won and cashed out with! I cashed out $1400 off a free 5mbtc bonus they gave me!!!
I have ZERO dislikes for this casino, they are awesome. I have yet to encounter a problem that mbitcasino has not resolved for me. The closest to a problem was redeeming bonuses but they always have given what is promised.
Dear @Luluconley, Thank you very much for your review. We pride ourselves on the fastest cashout in the industry. Kindest Regards mBitCasino
Amazing VIP team, I feel like they genuinely care, and they're always available.
Near Instant withdrawals.
Friendly staff.
Oh did I mention the VIP team is amazing? Today I had a lame day at work and happened to whine about it to them, they gave me some free spins and I just finished cashing out 0.02BTC after the last wagering reqs
Legitimately nothing. If I have to come up with one, it'd be cool to be able to play Quickspin games. There's a few of those that I like. Honestly though that's about it
Dear @Rendiggity, Thank you very much for your kind review. Our VIP team prides itself on personal customer service and I'm passing on your review to them right now. Cheers, mBitCasino
- Withdrawals are hassle free, Super fast and no delays whatsover. All casinos should come and look at how Mbitcasino do withdrawals. You always know that you will get your money within 10 minutes after withdrawing and you can be assured that they wont try and rip you off like other casinos.
I used to have issues with support because the normal agents cannot do anything and always have to refer you to VIP who is never on duty. But since they are so excellent with withdrawals, I look past this.
Dear @Kaptein, We pride ourselves on the fastest cashouts so your review is greatly received. As a VIP there is a code word to use on chat, we will ask our girls to let you have it. Thank you kindly, mBitCasino
Best VIP Care Team
Almost all casino have some VIP promotions, But mBit justified this perfectly,
the VIP care team truly care for, they are the best. they honored all my requests, they really try understand what is the need and did there best to fulfill.
Monthly Calender
each day of month i find amazing bonuses, truly the bonuses they offer each everyday are unbelievable, every bonus worth taking chances.
Almost all my favorite provider slots are available.
There is absolutely no question that Mbit is one of my favorite casino, i hope i will be playing here for a very long time.
not dislikes but i wish i could play table games when i have active bonus even if contribute 5% like other casino's
selection of slots for free spins.
Dear @SHAPOTH, Thank you so much for your review. We are currently reviewing our bonuses and really appreciate your comments. VIP team will be ecstatic to receive your great comments. Thank You! mBitCasino
I love the customer service. A lot of different games.
After making a deposit it takes too long to reach your account. After a while in my opinion it was harder to Win and I don't like when it says connecting
Hi @TOPNOTCH, We were not able to locate your account and would like to help you. Please can you identify yourself to our VIP team or on chat so we can assist. Thank you, mBitCasino
I have played at over 20+ online casinos in the last couple of years and wagered 10's of thousands of dollars, if not, 100's of thousands. I have been a VIP at the most well established online casinos's and have done thousand's of transactions. mBit Casino is the casino after all of these years I will be sticking with and staying with. Here is a small list (although not exhaustive) of the type of Online casino and people they are. [For those who want to know, I'm Australian and it's hard to find good service as an Australian Player] I will get what most players want to know out of the way first.
- I have cashed out over 10 BTC in my time with mBitcasino.com with no hold back's after verifying my ID.
- I have never once had money held or my BTC take longer than 30 mins to hit my wallet.
- I trust them with my balance (which is hard being an Australian, it's hard to find reliable casino's)
1. mBit's website, support chat and games are 100% reliable. This is a key attribute i look at all casino's. If a casino has bandwidth
issues or has a very cheap looking support chat, I don't look any further and close out of that casino.
2. VIP manager Linda and all the staff are truly sincere when they are talking to you. I can tell you from my own experience that i
went through a hard time in my life last year and Linda literally spoke to me for 1.2 hours about my problems and stress and
helped me put a smile back on my face. The gaming did not even come up in conversation. She genuinely cared about me and
for that i am forever thankful.
3. mBit Casino are passionate about their business. They will literally try to accommodate any player with whatever type of reward
or games they want. I have struggled to find any casino with as much enthusiasm for gaming as mBit.
4. The staff are impartial with absolutely everything. They do not shun you if you are a low stakes player and treat you with the
same respect as the big dogs. It is a rarity! Thank you mBit.
5. The staff are gregarious and do not fob you off!
6. The final point, the casino is very considerate to your needs with regards to betting, gaming or just having a laugh and chats.
Many thanks to smooth gaming and transactions mBit!!! keep it up
1. mBitcasino.com could offer a faster VIP program in terms of accumulation of points to get to the next level.
2. 1 really frustrating thing is that at the end of last year i had made it a fair way through the VIP levels and I was enjoying really good bonuses and rewards but it reset's every year so this year i had to start from the bottom :( hopefully a better system can be decided on in the future :) *hint hint*
3. My last dislike would have to be that, they have no way to filter game providers by country allowed. What i mean is if i click on a game but it's provider has banned in my country i don't know it until it loads and then i can't play. Hopefully they will implement a country filter in the future :)
Dear @Sinisterxp, I'll be making sure to deduct 1.2 hours salary from Linda! Just kidding, on a more serious note, thank you so much for posting this. We pride ourselves on setting a positive environment for players and all the team that make up the mBit family. We genuinely care about providing the most entertaining gaming experience and are constantly thinking of ways to improve and care for not only the Players and Support team but the many others that make the mBit experience possible. Kindest Regards and really top review thanks! mBitCasino
Great casino, fair and pays out quickly tournaments are great to look forward to bonuses every day, and the customer service is superb! If your looking for a trustworthy place to play with lots of games to choose from and easy to navigate this is the place!!
Nothing really all around great place! Games have a few glitches here and there but that’s about it and glitches don’t bother your winnings customer service is good if you have complaints about it.
Hi @Dabzinski, You have brought smiles to our faces today, thank you Dabzinski. I hear that you are getting a carry over into April of your VIP level too! Congrats on that and thank you once again for taking the time to review. Kind Regards, mBitCasino
I want to say that Linda the VIP manager over at Mbit is simply amazing. I had a little issue and she took care of it immediately. She goes above and beyond to make sure I am satisfied with everything I need. I play on a lot of other sites but she makes it to where I only want to play at Mbit. Grade A customer service!!
There is nothing to complain about as they took care of any issues I may have.
Hi @UBROCKZ, Linda celebrates with ice cream every single time she gets a good review so i hope they slow down or she will be needing to spend more time in the gym haha. Joking aside, thank you for your review, we strive to make our entertainment experience the best in the biz, and greatly appreciate you taking the time to write. It's our 5th Birthday celebration today and I went ahead and added some spins for you to join in the party. Best Regards, mBitCasino
This casino was below average about 2 years ago and they decided to do a revamp. They consumed suggestions and ideas from players at the time and now they are miles ahead of even the "best" casinos.
- Excellent VIP program with plenty bonusses.
- Withdrawals under 10minutes without any stories (This is so important and is why i will stay here)
- All the major games and even more than other casinos.
- Excellent support and VIP managers whos always helpful and friendly.
Well done in turning this casino around and making a success with it.
You have gained a daily player in me because this is now my casino of choice.
Not much to dislike now. Cannot say anothing at the moment.
@Kaptein, Wow thank you so very much. You are exactly right we have listened and acted on much feedback from players to make mBitCasino the best of the best. We will continue to strive to create the best entertainment experience out there! It's our 5th Birthday tomorrow so make sure to pop in as we will be having lot's of extras and we also put a little something in your account for an early celebration. Kindest regards mBitCasino
VIP Care team; they take care of me better than any bitcoin casino has ever. Linda, Manon and Leon provide excellent service. So strive to become VIP!
Having to wait 1 confirmation for funds to appear. Sometimes I just want to play and blockchain gets backed up and deposits can take a while depending on your transaction fee.
Hi Zackery N, We just showed Linda your review and she beamed from ear to ear smiling and then, ran off to put something on your account for St Patricks Day. :) Thank you kindly for your review. mBit Casino
VIP Rep Linda! She is the only reason I play mbit.
I dont like the fact that my currency auto changes to btc during game load. I use eth!!
Dear Jeffrox34, Thank you so much for your review. Feedback like this goes a long long way, the team work really hard and really care so to have such a review makes all the effort worthwhile. Thanks again. mBit Casino
Wow was I wrong about these guys. I had initially had a problem and posted a bad review which I hope can be removed. The way the casino handled it was incredible. They treated me like a vip even though I'm a new player and I acted like a jerk to them.
Linda was one of the most incredibly kind and patient casino hosts I've encountered in 15 years of playing online. She treated me with kindness and got the problem handled immediately.
These guys are the real deal, 100% trustworthy and deserving of a perfect score.
Thank you so much mbit and Linda, I look forward to playing at mbit now!
Make sure your docs are submitted and approved before requesting a withdrawal. Only downside I can think of, everything else was great!
Thanks @Slick, You made a real impression on our VIP team and they are over the moon to take the best care of you going forward with the most competitive VIP rewards, promotions and super fast cashouts! Welcome to your new home of entertainment and if you need anything at all please let the girls know. Cheers, mBit Casino
Very smooth browsing website experience, rich game, customer service in time.
My account has been undergoing security verification, affecting the progress of my game, please help solve it. thank you!
Great Casino. Fast Cashouts. Awesome Customer Service. Personal Service.
Needs More Games.
Deposit time slow.
Interface with Slots kinda intrusive.
Dear @Jmythrandier, Thanks so much for your review. We wanted to include you in a special VIP upgrade we are doing this month for players to test the new VIP program. Please can you identify yourself by quoting VIP Care Ask Gamblers to the live chat and the team will enter you. Best Regards, mBit Casino
Up until recently I played at many online casinos but didn't trust any. I was introduced to mBit Casino by this website when i was looking for a BTC deposit option with VIP rewards and good, fair and worth depositing promotions. This proved to be the best decision I have ever made. mBit talk to me like Family. It doesn't matter if you are a small fish or bet big, they truly look after you!
Absolute positive notes:
1. Withdrawals - Within the hour after accepted ID (I cashed out 0.7 and 0.9 BTC no problem)
2. Games - Big selection of all the favorites. If you want a tip, have a look for the staff picks section ;-)
3. VIP service and support - Absolutely high end service. You lost your deposit? No problem, speak to customer support! (Linda and Mary literally will tailor your VIP experience to you! If you have any sort of issues they will fix it straight away!)
4. Promotions - If you want the widest selection of promotions on the planet, mBit Casino literally has them... I have never seen so many different types you can use!
5. Wagering - Nice and small. A lot smaller than most other casinos
6. Trust - I only trust mBit Casino now for everything!
If you are serious about gambling and want to be able to cash out straight away and have a VIP experience with promotions like no others, mBit Casino is No.1!!! Don't play anywhere else until you have tried them and spoken to Linda or Mary.
Back story: I literally have had almost $8.5k cancelled and taken by other casinos such as Fairgo Casino and others due to winning to much and breaking a general rule (even after i was a loyal VIP member for 13 months and deposited and lost thousands of dollars they cancelled 1 of my 2.5k withdrawals and gave me $150 bonus as a constellation prize =-/)
1. Not able to play multiple slots at the same time
2. Software company selection could be larger
3. Account history link
Dear Sinisterxpxpxp, What an amazing review to receive! I literally can't copy and send this to Linda and Mary fast enough, they will be delighted with your kind words, over the moon in fact. As with all technology we can't promise that nothing will ever go wrong, what we do promise is that we will always fix it. As for the trust, you know your funds are always safe here and we are honoured that you feel strongly enough to post that for the world to know it too. Kindest Regards, mBit Casino
This casino for me is the best, I ever met great slots a lot and always some action every day.
Also a great 24 hr a day support I never met one support like this always a helping hand a big 10 stars from me.
Payments also fast you ask and maximum 2 a 3 hrs and its in my wallet
Keep up the good work
A happy member
the rewards points are changed and if you play whit bch and not btc takes a lang trip bud thats my opinion
Dear @Filsas, We are so happy that you are happy! This is so very important to us. The points have changed slightly but in your favour, if you notice now you can cash in and 10 points instead of 20 and receive the same reward. The VIP team normally have a few points up their sleeves too and I've asked them to reach out and add some for you. Kindest Regards, mBit Casino
The new site design looks amazing.
Huge selection of games provider.
Fast withdrawal.
Great customer service.
Dear Munwoka, Thank you so much, we pride ourselves on giving the best service and the best player experience. Your review is really appreciated. Please check out our December promotions, we have a massive promotion on every single day of December and in addition to that a much improved Cashback for all VIPs. Kind Regards, mBit Casino
Instant payouts and live support as they are always available to ensure my needs are handled. They have a great VIP program led by the general manger Peter and Linda who are true professionals and the best vip hosts in the industry. By far the best bitcoin casino in today’s market
Wish they offered game art software for games but they have everything else
Dear Jaimecollin74, Thank you very much for your review. We really appreciate you taking the time to review our casino. I have passed on your remarks to the VIP team whom I'm sure will be delighted with such a review. Kind Regards, mBit Casino
I love the wide selection of games provided. The games from slots to poker I feel are pretty fair. There customer service is available via live chat 24/7.
The UI is a little buggy at times and there are some language barrier issues but nothing to complain too much about.
Hi HOLVECK, Thank you very much for your review, we really do appreciate it. We would like to reach out to you for more details on the UI and we invite you to see our brand new UI that is live right now. Please ask for VIP Care on chat and quote Ask Gamblers and we will come running for you. Kind Regards, mBit Casino
This is great casino, a lot of games providers, very helpfull support, fast cashouts on bussines days, great welcome offfer and reloads offers from time to time.
Withdraw not processed during weekdays, have to wait to monday morning. :(
Dear CHRIS23, Thank you for taking the time to review our casino. I was a little concerned when I read you didn't get a withdrawal on the weekend as our processing team works 7 days a week 24 hours a day and we pride ourselves on giving the fastest cashouts in the industry. Could you please contact our chat with the code ASKGAM so we can locate your account to investigate? We would also like to thank you in person for taking the time to review our casino. Kindest Regards, mBit Casino
mbit casino has the best VIP team in the business! I've never had an issue with this website. they have always treated me well and are easily the most trustworthy casino I've ever dealt with.
I dislike the fact that I can't afford to play more often!
Hi there, Thank you so much for your kind words. It's messages like this that really make our day special, thank you for that. Rest assured we will inform our lovely team of your 10 star review! mBit Casino
I absolutely LOVE mBit casino. There are so many casinos online to choose from, most offering the same game providers, bonuses, and relentless emails that seem to be more of spam campaigns than anything worthwhile. That is where mBit casino stands out from the all the other casinos.
The customer support is nothing but amazing. They have knowledgeable chat support that are always willing to go the extra mile to help you and never are short with their responses or treat you like they have something better to do no matter the question you ask, the issue you need resolved, or how many ways they have to explain something to you so that you understand.
The VIP team goes out of their way to actually treat you like a VIP player. There is nothing better than going to a place that you feel like they know "your name" and they are actually there to help you.
It is a difficult task to accomplish when you play at online casinos because you are not physically there and the amount of players that the VIP team must get to know solely by email address has to be outrageous. Each time I get an email from mBit I know it is not going to be spam, and more often than not, it is personalized. I am not talking about just outfitted with my player name but truly personalized and I absolutely love it!
I have never had a bad experience at mBit (lost money... but it happens when you gamble) but have never left disappointed. I can not believe that mBit is not up for Best Casino because they deserve it!
The only thing I can think of that I would change about mBit casino is that they would have Pragmatic games have a lower minimum bet, and that is because of the Software provider/platform.
Dear Annadawnearly, Thank you so much for your review. We will certainly let the VIP and Support team know that you have sung their praises, this will make a great start to their week! We will for sure look into limits on Pragmatic for you. Kindest Regards mBit Casino
I am writing this as a review of mBitCasino
I have corresponded with them for close to 10 months now, and every single time I contact them; the experience has been quite pleasurable.
The first time I saw a large loss, they were very understanding despite my use of profanity and they never failed to show me compassion.
As an affiliate, I'm truly blessed to be able to earn income while knowing my referrals are being treated with the same graciousness that I was.
If mBitCasino continues to treat the people like people rather than numbers or profit, they will have a very bright future ahead of them.
Thank you for hearing me, and thank you for your time!
Kyle
Occasionally had some text boxes "clash" on Mobile Format
Occasionally a typo within promotion text on main page.
Hi Kyle, Thank you very much for your kind words. You are always a delight to work with. mBit Casino
Compare mBit Casino to Other Casinos
Mbit casino has by far the most outstanding customer service i have received from any online entity much less any other casino. There are more currencies accepted than I'd like to take the time to write out and they are all easy to deposit and withdraw. VIP status is easily reached, and when it is, you will have constant contact with one of the VIP managers (Shout out Linda!!! My fav) that are willing to help with anything and are quick to grant bonuses if your feeling in need of a boost.
I have went for long stretches without being even eligible to make a cash out on my funds before they are squandered but I'm sure bad luck runs can happen at any casino