mBit Casino

I've been playing at mBitCasino for a while now and my experience has been decent. The game selection is good and the platform is user-friendly. The support team is responsive and helpful, which is always appreciated.

I do have a few concerns about the bonus terms and promotions. At the time of sign up, I felt that mBit Casino could have been more transparent about their bonus terms. Additionally, their email promotions could include more information, as it's often unclear what the bonus terms are.

Where to start?! Mbit is without a doubt the best online crypto casino out there. I personally had 3 back to back weeks where I made $2000 each week. The payouts are super fast, their VIP program is awesome, and hands down has the best customer service. If u want a fun trustworthy casino this is your place!

Theirs not a whole bunch that I dislike about mbit. Sometimes the games malfunction in the middle of game play but if u refresh everything goes back to normal. And sometimes u have to manually activate the bonuses.

They have an easy to use site when it comes to navigating it and they have a lot of games to choose from but that’s about all they have going for them any more!

First off I’ve been a player with them for over 5 years. I loved the place when I first got there. The vip host was amazing and listened and talked with me often. Since losing her I haven’t went back there much, but the last year I’ve been back there a handful of times and I’ve got to say that the customer service is the worst. They are short and have no appreciation for the customer. I don’t feel comfortable there, and I think that the bonuses are a waste compared to other places. So many other sites that appreciate they’re players so much more don’t waste your time here in my opinion they have fallen behind.

Hello, my name is < name removed >. I would like to share my extremely negative experience at MBit Casino.

At the end of April 2022, I registered an account with Mbit casino. I made 3 deposits in DOGE and used their welcome package. I was lucky to win 28690 Doge with my third deposit, which I was very happy about. However, I still haven't received my winnings! It's such a scam! Just imagine, it's October 2022 and I submitted a withdrawal request in May 2022. I've been trying to get a withdrawal for 6 months. Half a year!!! I did so much over this time.

On May 24, I sent all the documents that I was asked for (ID, bank statement, selfie with a piece of paper that says mbitcasino and the current date). After that they ignored me for 2 months. I chatted with support to see if I could request a withdrawal, if my documents were checked, but I constantly received the same answer: “Our support team will contact you by mail.” Obviously, no one contacted me until I re-requested a withdrawal of funds so that they would pay attention to me!!!

Hallelujah, they finally answered and asked me to pass a skype verification. After a while, they called me and verification was carried out. By the way, all questions were asked in Ukrainian. After verification, I was promised that I would know the result within a day. OF COURSE, I did not receive any result. It took 2 weeks before I got any response. In theIR message, they wrote that verification is still in progress and they will give an answer at the end of this day (it was September 2). As you can already understand, they did not give me any answer!

The next message from mbitcasino I received on September 6, they again promised that the result would be received by the end of the day. They almost did not lie in that one: on September 7, I received a message that I should GO VERIFICATION ON SKYPE AGAIN. It's just a mockery, there's no other way I can call it.

For 5 months they cannot verify my account and ask me to go through this humiliating procedure again. Also, they blocked my casino account. I think they are just looking for an excuse not to withdraw my winnings. I provided them with all my personal documents, passed this verification, where I held personal documents in front of my face on camera to confirm that I am a real person. Answered all their questions and now what? I have to do the same thing again? For what reason? I have no more strength or words. I highly recommend not to deal with this casino. I do not recommend mbit casino to anyone!

I want to share my extremely negative experience of playing at MBit Casino and explain my problem.

On May 19, 2022, I won 16045 DOGE at MBit Casino. However, during all this time I have not received my winnings. I was verified via Skype. They promised to respond according to the verification result within a day, but they sent a letter that verification is still in the process, so the result will be later. I never received an answer, and my casino account was blocked. WITHOUT EXPLAINING THE REASON. No one responds to my messages by mail. Apparently, they decided to pretend that I don't exist.

I won't even say how wrong and outrageous this attitude towards the players is. Okay, you blocked my account, but at least explain why. I really hope that this problem will be solved (although it's been 3 months), or I'll just find out why my account was blocked. I truly hope for the reaction of the MBit casino representative.

I have already seen similar complaints about MBit on other sites, so I also decided to leave a comment. On the one hand, it is a pity that people so often face unfair treatment towards themselves. Still, maybe it will become an indicator of quality and someone will pay attention to this problem. If the casino does not withdraw money, this means a poor quality and disgusting attitude towards players. I would like to see this situation finally resolved.

Good selection of games. Fast cash outs. Fast responses from VIP and 24-hour support. A large amount of promotions offering cash bonuses and free spins.

Mbit casino has started to go downhill recently which is a shame. The accrued bitty coins are 10x harder to accrue, requiring a $1000 turnover in place of the original $100 turnover. Deposit bonuses don't add after enabling within the deposit page. Contrastingly, low-value bonus spins are added after disabling, voiding the player's eligibility for cashback on the deposited amount. The VIP tiers reset every 3 months, making long-term high turnover players go back to beginner status.

Good for new players looking to deposit and play with small amounts. Long-term large turnover players would get better value and proportionate bonuses elsewhere.

mBit online casino is a trusted online casino with a simple and clean interface in my experience. It's one of my favorites to go! There are awesome games, excellent bonuses, and prompt support. I would recommend this website.

Live poker it will be so great also more games it will be great I will like to play wanted .
More providers it will be excellent overall is getting better everyday

I enjoyed playing on Mbit in general, navigation was fine, the website design has a nice dark theme feel to it. so nice to look at in a dark environment. Deposit and Withdrawal were as quick as can be for ETH also. I could also sign up with fewer details so I was able to try the website if I liked it first, before handing over all my personal details.

Sign-up was quick, sidebar chat was easy to chat in without wagering or deposit restrictions. There are plenty of promotions

The first bonus process felt a bit confusing, having to enable it before depositing, then I lost my spins when I cashed out I think, the whole thing just felt a bit muddled for me. But that's more likely down to me misreading the terms than the website.

The emails I get from them seem to be a bit sporadic, there doesn't seem to be a set schedule or general newsletter that I've seen.

Customer service is generally awesome, will give loyalty-free spins (if you ask for them) as long as you’ve been playing frequently with real deposits. Won big (.75btc) after my second deposit (both together totaled under $100)

It'd be nice if those free spins I just got added to your account without having to ask but that’s not that big of a deal. The only true dislike I have is that your player VIP status resets monthly which really sucks.

The features on the site are constantly being updated so you know the site is alive. As opposed to other sites where there are no changes or efforts behind the scenes to keep users engaged. I do love the little mBit community of players. However, the one thing that set mBit apart from the rest was the VIP treatment. Unfortunately, after the change in management this past year, things haven’t been the same.

You really used to feel like a VIP. You would feel that the team would go out of their way for you. Since Linda left, I can’t say the same anymore. In the past Linda would go out of her way to make a player happy even if it was the players mistake. Now that is VIP treatment.