Page 4 – Player Reviews for mBit Casino

Fast Deposit times
Fast support answer time
Lots of games.

Dishonest live support (or just simply non-technological).
Disrespectful support.
Scammed me out of my under minimum withdrawal deposit (yes, my bad, but I offered to pay the network fees for the refund, however support agent told me that "deposit has not reached them" as I am clueless about how bitcoin transactions work.

I had an idea for a feature that would defiantly make MBit stand out more than the others and lend to the kind and appreciative nature of the customers like me who spend a good amount of our free time not only playing, but interacting with your loyal and professional staff.

I have played at Bitcoincasino.us, Fortunejack.com, Bitstarz.com, Betchan.com and of course MBitcasino. At one time I would bounce between the 5 casinos, spreading my play in efforts of bettering my odds or to play a game I liked that one of you might or might not have. For the most part, you all carry the same games, same bonus structure and wager requirements and you all basically accept the same cryptocurrecnies. Except for fortunejunk. They accept 10 cryptos I believe.

In summary, I've won and lost equally across the board. It was about 6 months ago when I began exclusively playing mbitcasino and there is only 1 reason for that decision. No, it is not because I win more at mbit than any other casino, wish it was.. In fact, I haven't been able to win and make a withdraw since you changed the odds a bit after the July 4, 2018 holiday. In fact the reason has nothing to do with winning.

The one singular reason I will only play Mbit is your customer service. Linda, Joanna, Danielle, Christina. Customer service is what makes or breaks any good company. Mbit Management, listen up!! You have struck gold when you hired these wonderfully kind, understanding, joyful, helpful, polite and always professional and beautiful human beings. More often than not they deal with rude, unruly, angry and disrespectful customers more than good nature and friendly ones. I myself have even been a bit bratty at times and without fail, they are always helpful, kind and willing to go above and beyond to ensure customers are treated with kindness and understanding. It is evident that your customer service staff cares and takes pride in their work by their excellent knowledge of all the aspects of your casino operations and how to best resolve the issues presented by us customers. The customer service at FortuneJunk is so bad and rude I wouldn't play there again if you gave me $1,000 to play there. In today's screwed up society and economy, full of scams and scumbags, we who spend our money want to have fun doing so and hands down your lovely ladies have made and continue to make my experience fun. Albeit I've been losing my ass since 4th of july, I still look forward to playing here and interacting with your staff. Without question It is they and their excellent service that keeps me coming back to Mbit.. every week.. sometimes 2 or 3 times a week.

Now that I have established my reasoning for this implementation idea, I shall present it..

I would like to see a CSR Tip option. CSR meaning Customer Service Representative. On many occasion after they fixed an issue or a bug or just made my day brighter I wished I could have tipped them just like I would in a physical casino. I'm sure other customers would follow suit. I'm not talking about an annoying, in your face distracting pop up "TIP YOUR CSR" banner. I'm more thinking about a subtle option on the withdraw and bonus page. In the US Marine Corps where I served as a combat fighter for 10 years only 20% of the entire Corps is a fighting force. The other 80% is support services. Without support services the Marine Corps could not be successful. Any business for that matter is only as successful as the support services positively contributing to that company and its product.

These women you have on the front lines are the reason I will only play MBit and I'm sure they are the reason many others keep coming back.. At any rate, a tipping option would show class and they most certainly deserve it.

Respectfully Submitted

Jeffrey USMC Vet.

I really really really dislike the latest update from Pragmatic with those annoying popups. If you quick stop 2 or three times you get interrupted by a stupid popup reminding you that you can set to quickspin by holding the spin button. YES, WE KNOW!! If I wanted to do quick spins I would hold the button. I don't need a multispin I interrupted for a disruptive popup that is more annoying than helpful...

VIP and CSR are literally the best. I wish I have a tip option for them or a buy your VIP manager a dozen roses.. or Send a case of beer to the kickass team at Mbit.. anyway, thanks to the owners for making a fair casino, to the IT for keeping it running smoothly, to the management for making great hiring choices and to Linda... my dear sweet Linda, the woman I've never met yet captures my attention. Kind, helpful, firm, professional, fair, doesn't take bull****, can spot a fake a mile away.. your entire staff has been outstanding to me but the one behind the lucky VIP 4 leaf clover is the most beautiful I have never seen. She makes my day bright even at dead of night.

I have been with This casino since its inception to online gaming 3+ yrs & I can't say enough about Mbit casino and the lovely crew they have. This is hands down the best online casino Bitcoin or Fiat period!!! The whole support and VIP crew are beyond the best! They have the best promotions, always something new and fresh rolling out and you are always treated as a VIP. I could honestly go on and on about individuals within the support group... At the end of the day if u don't choose Mbit as your first and go to online casino, then u are missing out on the best. I promise you will not be disappointed with the customer CARE and service win Lose or draw It makes all the difference when u are appreciated and it is showed individually and collectively on a constant basis with this GROUP in a whole.
The best!!!!! Cheers 😊

Nothing! 3+yrs of great gaming and customer care. Not one issue with a payout in 3+yes and always fast reliable help. Always fast withdrawal. And great promotions!

There are a lot of casinos to be found online.. and quite frankly, there's a great deal of overlap. The differentiating factor is the quality of customer service, or lack thereof. For what it's worth, mBit is doing an excellent job.Thank you for all that you and the VIP Care Team do!

I have nothing bad to say. This is one of the few casinos that operates with integrity. I highly recommend.

VIP care truly makes you feel like you’re a VIP at a real casino. The personable relationships with the players, along with the efforts they put into the unique promos make players feel appreciated. Somehow they are able to make you feel like the money you’ve lost, money well spent.

An unfortunate losing streak is the worst.. but at least VIP is always there to keep me afloat.

Well I have to start off by saying that the thing I love above all else at this casino is their amazing team. I have to give a shout out to Linda (she never fails to make me smile), Manon (incredibly intelligent, witty, and no nonsense), Joanna, Adriana, Danielle, Christina, and Melanie (who each are so patient and knowledgeable. I know I can be a pain) and the rest of the team. Sorry if I left anyone out. You are amazing as well. The site features 13 different game providers which can easily be played from a desktop or mobile. The providers each host loads of the most current up to date slot games, table games, keno, etc. The site is well maintained and updated regularly for best performance. Deposits are credited to a player's account after 1 confirmation and cash outs are usually confirmed and sent out within an hour of requesting. Bonuses are frequent and fair and status comp points are earned for each wager done while on the site. Love it!!!

There is nothing I really dislike about the casino... I do dislike my bad luck while playing there though LOL

VIP Care is the best out there!! They are always ready to take care of me and have never have any of my issues gome unresolved.. So I can't say anything but good about mBit!!

Dont have any dislikes at all.. 😎 Always happy with mBit always..

I've been playing at mBitCasino for several years, and their site has so many great games. I made it to be a VIP player too, and their VIP team is amazingly EXCELLENT! They have lots of promotions and regularly have deposit bonus offers too. Keep up the great work VIP team as you keep me coming back over and over!

Love everything about this casino! Have not got anything to complain about :)

Fast cash-out, words cant describe how awesome the staff is. Each and everyone one of them go above and beyond. That alone is what makes this casino so legit. I've played on many sites and this one is solid.

I honestly can't think of anything that I dislike.

mBit Casino is one of my top three online Casinos to play at. They have been working hard lately to regain some market share in an extremely competitive online Casino market. They have been doing that with providing a cutting edge business model that has many new players taking notice. The model includes a sweet website that easy to navigate and figure out, a huge amount of slots and table games, live chat support that is unparalled and a VIP Program that is top notch. All the top software providers are represented at mBit if you're a fan of slot games, which I am and they are represented in ample supply.

I gamble with Bitcoin (BTC), so a Casino has to accept crypto and have an easy deposit, and more importantly, withdrawal process, in which mBit doesn't disappoint. Deposits are straight forward if you are familiar with gambling with BTC and if you're not, the wonderful staff of Christina, Joanna, Alexandra and the crew at Live Chat will gladly walk you through it. mBit also has one of the best VIP Programs with Linda, Manon and the rest of the VIP Support always coming through with great loyalty bonuses on slots that actually give you a chance to win enough to enjoy more than a couple spins unlike other Casinos who regularly give out loyalty bonuses that leave you feeling unappreciated. Don't get me wrong I appreciate ANY loyalty bonus, but I'm more apt to deposit at Casino's such as mBit based solely on the fact that if I do and my player account qualifies, I know I will be stoked on a little extra play time with a slight chance of cashing out.

I've been playing more and more at mBit lately and I'm glad I have because it has been not only rewarding but satisfying knowing my business has been noticed and not taken for granted :)

Honestly there's not much mBit could be doing better. I'm stoked on all aspects of my playing experience there. That's why I gave them ten stars of course!!

Very helpful and active support, they will answer or any of your questions within few minutes.
Good bonuses and almost instant cashouts, took 10 mins to be processed and saw my winnings in my BTC wallet.
They dont make any troubles when you want to cashout, dont need to send photos of bills and shit like some other casinos asks...
HIGHLY RECOMMENDED!

More deposit methods.. it would be nice, if i could deposit with paysafecard and withdraw in BTC :)

I must say casinos like mBit Casino are the real deal especially their bonuses and incentives and their prompt payments as well accepting Bitcoins which make playing a breeze.

Friendly support and VIP manager. Always do everything to help.
Never an issue when you want to cashout.
Has big weekly tournemants.
Very nice interface.
Overall a nice experience.

Can't play all games with EURO.
It's difficult to get some free spins if you don't ask th manager very nice.

Great customer support. Easy cash out. I would have given them 10 stars, if they would have kept Ezugi or bring them back. Over all I think Ezugi has the best odds for players. Mbit Casino... has been doing well, as they have added more lives games. However, I would like more BJ options then evolution. Evolution has one of the worst BJ odds for players. Worst off, if you premark your decision, you can't change it. Which means if you accidentally hit the hit button instead of staying on your 20's, you can't stand, even though your turn hasn't come around yet. Ezugi doesn't allow players to split 10's unless it's a pair, which make it more of a normal game. Apparently online casinos, everyone and their mothers loves to splits 10's... just doesn't make sense. Also when you play multiple hands you're force to bet evenly. At a normal bj tables, you're allowed to set different amounts.

Please. Have other BJ game provider. Either bring back Ezugi, or some other provider. I been playing less and less at Mbit Casino... and I was a loyal customer... I gamble weekly over 10k... already... I had to sign up at 5 different casinos... just trying to find another bj provider... other than evolution.

Best overall bitcoin casino.
Game selection and staff is amazing. Vip is best I've seen as Linda Murphy is the best in the business. Most importantly instant payouts. Overall BEST bitcoin casino.
So just wanted to add VIP platform is amazing. Andrea is an amazing host. Andrea is always responsive and willing to help any issues or questions or even if its just to talk.
Peter who is manager is also very helpful.Payouts are instant and fastest I have experienced out of any casino. Truly the best.

Live game selection needs to improve but not many things to dislike. This is best casino out there.

Most courteous staff I've come across. Especially Linda, she's great.
Very fair play as well.
Instant payouts. Save yourself the headache of any of the other casinos out there.
Highly recommend!

I really like the fact that they lowered the number of comp points to cash in. I had issues with a bonus I didn't receive and Linda contacted me in a timely manner and was very helpful. This is starting to become my favorite casino.

I think the Bonus availability is a little limited.

I've played a number of bitcoin casinos featuring softswiss.This one is the best, by far, and it's not even close.I've kept track of my large bets at a number of casinos by chart and I'm amazed at the number of times the software hits blackjack at a number of casinos during those bets (8 times out of 14 on average which is whopping).That forces me to believe these games can be calibrated by the casino to rip folks off.By contrast, on large blackjack bets at mbit over a similar sample size softswiss hit blackjack on large bets (2 out of 14).All of that is to say you have a fair shot at winning, regardless if provably fair isn't advertised.

I made a couple of stupid bets and lost a lot but their rebate system is helpful. I'll continue to play here, probably exclusively.There are no tricks with this staff either with regard to "terms and conditions" that allows places like Bitstarz to weasel out of paying you if you win.They don't do that at mbitcasino.If you win you win. And you lose, you lose.I'm thankful to have found a bitcoin site featuring Softswiss that operates with integrity.

A lot of games. Games loads fast. Decent bonus system

The games won't load in full screen. Customer support is extremely rude. Verification process is extremely lengthy. Provided all the documents needed to make a withdrawal but support still doesn't want to process my cash out request.

Hands down, best casino. This was only my 2nd time playing here. Made a Bitcoin deposit of just $26, won a total of $1800. Requested a cashout withdrawal and received it in my coinbase account within 10 minutes. Total received in coinbase account was almost $2500. Blown away. Going forward I won't play anywhere else. Thanks, Mbit Casino!

Nothing bad to say. All around great place to gamble, and if you deposit Bitcoin you're guaranteed to get a quick payout.

Plenty of games good bonuses including cash back, fast loading

Payout was a little slow and vip rewards does not seam consistant

No fee system deposit or withdrawal. No minimum deposit. Large selection of games.

I would recommend this to a friend

Withdraw system needs a little bit of an upgrade but it works great. Wish it would have a little bit of an easier deposit and withdraw system.

Quick deposits
Quick cashouts
New released games added asap
Great loyalty perks
Live chat quick response very helpful
Great mlp point system
Cashback promo

Nothing so far one of my top favorite casinos
Maybe more variety of games to free spins bonus

mBit Casino is another online casino where I joined just recently. These days I like to play – make deposit in bitcoins and mBit casino based on this deposit method. In almost every casino where I created account I read promotions bonus rules but here I did not do that. Welcome bonus here is 110% match deposit and I liked it when I saw that. But after some minutes I was dissapointed.

After I created account and made deposit my balance was still at amount which I deposited. So no bonus at all. I was surprised a little bit, and because of that I went into bonus rules where I saw that my country is restricted for any bonus at their casino. I hate that and the only thing I could done was to play with my own money. I was searching for different games at their casino and I have to say that they offer quite good selection of them. But in the end I play only one video slots. Guess which? Dead or alive of course. In this game you can really win big – or lose it all. Hehe. I was playing it for around 20 minutes and after that I was completely dead in my balance.

I was hoping to get some big win from those sticky wilds, but there was no luck for me at mBit casino. I am sure I will not play here again in near future. The reason is because of their rules. I can not claim any bonuses from them; and guess what – I like to play with bonuses. I have much better luck playing with bonuses than without them. My ratio for this casino will be 6 out of 10 possible stars. Maybe it's good casino, maybe not… for me is not so great at all.

Mbit casino is one of my favorite online bitcoin casino's, they have a huge selection of slots from several vendors, plus a selection of other games besides slots to choose from. They have a loyalty club that rewards you with comp points for every bet made that can be redeemed for mbtc or other prizes.

There deposits & withdrawals are instant and the support staff is friendly and helpful.

It's fair casino BITCOIN and also I like a game is not high bet that mean sometimes if I have little deposit I still can play.

I love live chat support is responding fast and friendly. Fast withdraw. I recommend this casino.

Now I can use my points to convert for BITCOIN.

Nothing to complain, it's all good. But some game I can't play that I don't like. It's okay I play other my favorite game.

Love the Customer service and VIP program they have are great. Fast cash out. I received my payment less then 10 minutes. The tournament they have are also cool.

Wish they had like a hybrid deposit system going more choices be great. Or have there own casino debit card would be another way to let us cash out.

MBit Casino is the place to play all day and night! This casino never closes. They have friendly, attentive customer service agents available, and live dealers on many of their table games. Like to play Baccarat but can't find a table? Here, they specialize in Baccarat!
MBIT Casino also has a vast array of slot machines you won't find anywhere else.

Absolutely amazing casino. I cant reccommend it enough. I sincerely think this is the best bitcoin casino out there theres no casino id rather play at.

Great bonuses
Fast payouts
Nice customer service
Great selection of slots and other types of games

Nothing really I cant find anything at all I dont like.

I've played at probably 30 different casinos around the world and there is only 3 or 4 that I am sticking to for a long period of time. Mbit is my new place to play and stay. Just makes you feel at home. All latest games available, very good 24h support, instant withdrawals, great loyalty program in place and just overall a pleasant casino to be part of.