mBit Casino

This place is no longer the same after their main VIP host left, she used to be so attentive and talk it out with you, made you feel more like a human than just another player to get money out of.

mBit Casino

9. März 2023

Hello VeleKadine,
We are sorry to hear that you are not satisfied with our current Loyalty Program. We are always on the lookout for improvements, to make the experience as pleasant as possible.
The person that you are mentioning parted more than 2 years ago.

Best Regards

I've been playing at mBitCasino for a while now and my experience has been decent. The game selection is good and the platform is user-friendly. The support team is responsive and helpful, which is always appreciated.

I do have a few concerns about the bonus terms and promotions. At the time of sign up, I felt that mBit Casino could have been more transparent about their bonus terms. Additionally, their email promotions could include more information, as it's often unclear what the bonus terms are.

mBit Casino

9. März 2023

Hello Mike B,
Thank you for your feedback and for choosing mBitcasino. We would want to mention that all our terms are visible on the site and a new account can only be created after reading and accepting the terms.

Best Regards

Where to start?! Mbit is without a doubt the best online crypto casino out there. I personally had 3 back to back weeks where I made $2000 each week. The payouts are super fast, their VIP program is awesome, and hands down has the best customer service. If u want a fun trustworthy casino this is your place!

Theirs not a whole bunch that I dislike about mbit. Sometimes the games malfunction in the middle of game play but if u refresh everything goes back to normal. And sometimes u have to manually activate the bonuses.

mBit Casino

9. März 2023

Hello Thul4u,
Thank you for your feedback. We are constantly working on providing a great experience and your kind words prove it.
For any situations we are there for you 24/7 just a click away.

Best Regards

They have an easy to use site when it comes to navigating it and they have a lot of games to choose from but that’s about all they have going for them any more!

First off I’ve been a player with them for over 5 years. I loved the place when I first got there. The vip host was amazing and listened and talked with me often. Since losing her I haven’t went back there much, but the last year I’ve been back there a handful of times and I’ve got to say that the customer service is the worst. They are short and have no appreciation for the customer. I don’t feel comfortable there, and I think that the bonuses are a waste compared to other places. So many other sites that appreciate they’re players so much more don’t waste your time here in my opinion they have fallen behind.

mBit Casino

9. März 2023

Hello Mrzoom,
Thank you for your feedback. We are sorry to hear that your experience with us is not the one that you were expecting. We are always working on improving ourselves and are always opened to any conversation.
For any situations we are there for you 24/7 just a click away.

Best Regards

Hello, my name is < name removed >. I would like to share my extremely negative experience at MBit Casino.

At the end of April 2022, I registered an account with Mbit casino. I made 3 deposits in DOGE and used their welcome package. I was lucky to win 28690 Doge with my third deposit, which I was very happy about. However, I still haven't received my winnings! It's such a scam! Just imagine, it's October 2022 and I submitted a withdrawal request in May 2022. I've been trying to get a withdrawal for 6 months. Half a year!!! I did so much over this time.

On May 24, I sent all the documents that I was asked for (ID, bank statement, selfie with a piece of paper that says mbitcasino and the current date). After that they ignored me for 2 months. I chatted with support to see if I could request a withdrawal, if my documents were checked, but I constantly received the same answer: “Our support team will contact you by mail.” Obviously, no one contacted me until I re-requested a withdrawal of funds so that they would pay attention to me!!!

Hallelujah, they finally answered and asked me to pass a skype verification. After a while, they called me and verification was carried out. By the way, all questions were asked in Ukrainian. After verification, I was promised that I would know the result within a day. OF COURSE, I did not receive any result. It took 2 weeks before I got any response. In theIR message, they wrote that verification is still in progress and they will give an answer at the end of this day (it was September 2). As you can already understand, they did not give me any answer!

The next message from mbitcasino I received on September 6, they again promised that the result would be received by the end of the day. They almost did not lie in that one: on September 7, I received a message that I should GO VERIFICATION ON SKYPE AGAIN. It's just a mockery, there's no other way I can call it.

For 5 months they cannot verify my account and ask me to go through this humiliating procedure again. Also, they blocked my casino account. I think they are just looking for an excuse not to withdraw my winnings. I provided them with all my personal documents, passed this verification, where I held personal documents in front of my face on camera to confirm that I am a real person. Answered all their questions and now what? I have to do the same thing again? For what reason? I have no more strength or words. I highly recommend not to deal with this casino. I do not recommend mbit casino to anyone!

Good selection of games. Fast cash outs. Fast responses from VIP and 24-hour support. A large amount of promotions offering cash bonuses and free spins.

Mbit casino has started to go downhill recently which is a shame. The accrued bitty coins are 10x harder to accrue, requiring a $1000 turnover in place of the original $100 turnover. Deposit bonuses don't add after enabling within the deposit page. Contrastingly, low-value bonus spins are added after disabling, voiding the player's eligibility for cashback on the deposited amount. The VIP tiers reset every 3 months, making long-term high turnover players go back to beginner status.

Good for new players looking to deposit and play with small amounts. Long-term large turnover players would get better value and proportionate bonuses elsewhere.

mBit Casino

1. Juli 2022

Thanks for taking the time to review mBitcasino. Firstly, we would like to apologize for any confusion caused as a result of our Bonusing structure and/or Loyalty Program and we would like to take this opportunity to explain further.

The daily promo can be enabled both from inside your profile’s dashboard on the Deposit Page, or directly on the daily promo map page before making your deposit.

If you miss the deposit step, no worries! Simply reach out to our Support Team at any time and they will gladly add the bonus for you. Just remember that they can only do this if the deposit play hasn’t started.
Claiming free spins will not impact cashback eligibility. In this case, you only need to meet the minimum loss requirement.

The new Loyalty program comes with resets every 3 months only (previously it was monthly) and features many more perks, ranging from weekly free spins to cash bonuses.

We really appreciate you taking the time to provide feedback. Rest assured, all comments and suggestions are taken on board and we are consistently planning enhancements in the player journey as a result.

I’m a loyal mbit VIP player because I know that if I ever need anything, one of the vip team members will always be there to help. Being a vip player means being part of a special family and Linda and her team always makes you feel valued as a player! The best part of mbit as a whole is the ability to reach out to chat 24/7 with any concerns and know that they’ll be addressed immediately. In addition to that, deposits and withdrawals are processed at lightning speed! Thank you mbit for being a place that players can TRUST!

Nothing! I’ve tried other online casino and i can honestly say that none compare to mbit. There is no max cash out requirements on bonuses, not even non-deposit bonuses have max cash out limits, as long as you meet the WR.5 that is unheard of! This casino is the best around, hands down!

mBit Casino

14. November 2019

Dear @Rhaksan,

Thank you so much for your review, we have already passed it on to our support and VIP teams who will no doubt will be just over the moon to read it.

Please don't forget the new mBit Races! All cash prizes are wager free, anyone can win! Points are based on the winning bet multiplier and not the bet amount.

Contact our 24 hour live chat and friendly support for more details.


Kindest Regards,
mBitCasino

Whats not to like about this casino! Great graphics and an easy to navigate layout. The chat and email support are fantastic and always available. The VIP staff are incredible, with a response time of no more than an hour. Bonuses galore and VIP incentives. The community chat is great and promotes a friendly atmosphere.

Due to country restrictions I'm unable to play games from some of my favourite providers. Some bonuses are only available with crypto deposits. The positives aspects of bit casino far outweigh these negative aspects however.

mBit Casino

23. Oktober 2019

Dear @Eckyjane,

Thank you so much for your kind review!

We have already forwarded your comments as feedback to our team.

In addition to everything you mentioned please do try our New mBit Races! Every 3 hours and all cash prizes are wager free.

Kind Regards,
mBitCasino

Everything the instant payouts and amazing customer support.
Linda the vip manager is the best in the business and loyalty as a vip is the best I have seen. Game selection is phenomenal.

Sometimes the live games could be delayed but all in all, it’s the best place to play. Love the games and support. Needs to have more loyalty rewards like gifts

I love how all the support team take care of you. I love the web pages professional layout. Mbit casino treats everyone as if they are family. I've never had a problem cashing out never. They are always running fun little side games at least once a day where you can win free spins, comp points, and so much more... Most of all I love that mbit is the best Crypto Casino one has ever laid eyes on! They are simply the best and no one can change that.

There is really not much to dislike about this casino. I can think of maybe one and only one thing which is community chat is a little bit choppy and glitchy but they are working on it. I think it's fixed the last couple times its worked marvellously. Other than that and being pampered all the time:) there is not much more to dislike I love mbit casino hands down.

mBit Casino

14. September 2019

Hi PURPL3HAZ3801,

Thank you for such a heartfelt review, we have passed this onto our team, no doubt this will make their day!

We really do care here as we strive to be the best entertainment experience on the net.

We are indeed working on our community chat, we are open and honest and believe that a community chat feature, run by the players, for the players is a great credibility towards our high standards.

Best Regards,
mBitCasino