Page 5 – Player Reviews for Mason Slots Casino
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Players mentioned that the cashier page felt normal and required multiple readings of limits and timing, which could be improved. However, they did not express significant issues beyond this observation.
Top Reviews From Our Players
First Classs Casino. Made a 200+200(bonus) deposit. Had great session, took balance to 2k within an hour on some .80-1.00 spins. Ended up completing wager of 8k with balance of around 3500. I submit my required documents, and withdrawal 3k. In 20 mins i got email that withdrawal was denied but they explain why, which is great.. It went back and forth for about an hour or two, maybe 4 email in total. It was just basic security requirements, they wanted an email of my interac deposit confirmation. I added the document, my cashout was processed about 5 hours after the initial cashout. Received text msg from Gigadat this morning confirming my money on route. It will be in my account tmrw AM, so like 12 hours for a full verification and withdrawal process is pretty amazing, 1-2 day complete turnaround.
Loading times fast, layout is good, deposit was instant, documents added easily. Didnt have to use live chat but email support response was about 15-30 mins per email. 10/10
Lots of games but i dont see Relax Gaming on the list and didnt find any games from it.
Please add link for bonus term directly to the bonus deposit tab if possible. The bonus terms are listed on the site footer, which i found, but i think its proper gaming practice to have the complete term link available directly beside the promo tab
Dear SOLACE1, We are very pleased to hear about our fast verification and withdrawals. Moreover, our team would like to express deep gratitude for your kind words about customer support. We do our best to provide our players with а great service. We would like to draw your attention, that we provide games from Relax provider, but you can find them if you chose “Pushgaming” and “Pgsoft” producers. Our team will take all your suggestions and comments into consideration. We hope that you will continue having the best experience with us. May the luck and fortune always be with you! Best regards, Mason Slots Team
Joined this casino today made a small deposit and had a very big win 625X, Super fast payout had my winnings in my bank account within 5 minutes of withdrawal. Verification is a very fást process and I had no problems on the site. If you like a casino that pays its players fast when you win this is the casino for you. The site is fast and smooth to load and the games don't lag like other casinos,the support on the site was fantastic and very helpful and friendly with my email being answered almost immediately. I can see this casino being on the top of the best casinos list shortly.
Couldn't really find any dislikes. There a new casino and are obviously doing a good job to be the best, in time they will probably have a lot more games and jackpots.
Dear JINXED12, We really appreciate your review of our casino! We are glad you've been enjoying our games, withdrawal process, and overall experience. We hope that playing in our casino will continue bringing you only positive emotions. Wish you only big winnings! Warmest regards, MasonSlots Casino team
This casino is by far the best casino i have used, they have lots of different slots, the site runs really well and smooth. and the confirmation took no time at all, they answer within minutes! a site i would recommend to anyone, and i have played on many sites before but no site like this. The welcome bonus is also really great with only 40x Bonus wager so it's not an impossible task to clear the wager.
i couldn't really find any negative review on this site really, the only thing i really can point out, is that they don't have the Merkur slots, but it doesn't really matter.
Dear HOTKON, We sincerely appreciate your review of our casino! It's great that our welcome bonus did not leave you indifferent, and wagering was not difficult. Quick withdrawals are in fact our forte. We value the time of all our players, and try to process payouts of funds as quickly as possible. We are pleased to hear that our efforts were not in vain and you were satisfied with the experience of staying in our casino, and the fact that you rated our casino so highly is much appreciated. Thus, we want to thank you and are waiting in our casino again! Kind regards, Mason Slots Casino team
Mason Slots casino is a casino I joined about two months ago. I noticed them on some casino site being recommended and I was interested in them right away because they were a part of N1 brands which I enjoy playing at, as well as the fact that they had a really nice welcome bonus offer.
The casino is powered by several game providers but for me, the selling point was the fact that they had Netent and Play n Go games, the other ones I wasn't too interested in. I signed up and made a deposit of 40eur, however, I didn't get the bonus for some reason. I made a deposit via skrill and I had checked prior that skrill deposits are eligible for bonuses. Luckily enough the casino offers Live Chat option so I got in touch with a customer care agent right away. I was told to not play with the funds and within 5 minutes the bonus was added to my account. What I liked about this offer was that I could play my favorite game Twin Spin, the wagering was only 40x bonus amount and there were also 50 free spins on rise of Merlin slot on top.
Unfortunately, my deposit didn't last long, I played only Twin Spin with minimum stakes but didn't get a single win over 100x bet so within 2 hours my balance was gone. I came back for the next few days to play the free spins, but at first, I had some issues with them, since i had to contact support every time to add them since they had added the welcome bonus manually, the free spins weren't added automatically, but their support was very kind so it wasn't a problem.
Overall I had a good time at Mason slots casino, the support left a very good impression on me, the game selection was very pleasing and the bonus had good terms. All in all, besides the technical issue of bonus not being credited, I certainly would recommend them.
Dear BLONDIE, Thank you for your kind words about our site. We sincerely appreciate your positive review of our casino! How nice to hear that you were pleased to play in our casino, as well as our customer service was helpful and supportive. From all our team we wish you well and a good luck! Great victories and big winnings awaits for you. Hope to see you again and again! Kind regards, Mason Slots Casino team
It's pretty decent. Amatic and EGT is nice.
Pretty quick page to work on. Can't really complain about that part.
Nice green color.
Chat support seems to be online quite a lot.
Unfortunately, they do all they can to make verification complicated by not accepting PDF documents. As this is 2020, almost all of the developed world will only have online invoices and not receive paper invoices to be scanned or photographed. But the casino still seems to be in 1990 and wanting to make it as complicated as always for the players to get their money. Typical scam behavior.
Typical scam behavior to cancel your withdrawal instead of just leaving it pending and telling you to upload any missing documents.
My first 3 withdrawals went through and then all suddenly they wanted an utility bill, even though all other documents were provided. We all know that when you use Trustly, you are verified already, but once again, the casino just wants to make it complicated for you so they keep asking for documents.
Sad, I did quite like it, before all this meaningless hassling.
Dear VERITAS79, Despite the fact that your review of our casino cannot be called positive, we still appreciate your personal opinion and the impressions you received. Since we are ready to listen to the wishes of our visitors, your feedback helps us to become better. We cannot agree with your statement that we are trying to complicate the process of passing the verification of players. As a casino, we always focus on ensuring that this process does not take much time and runs as smoothly as possible. However, understanding should also be shown by the player, since we cannot depart from the established rules, which are clearly indicated on the site. It is worth considering that by creating an account in a casino, you confirm that you are familiar with the terms and agree to them. Regarding the cancellation of the withdrawal, right after it happens, we immediately notify the player. The corresponding email is sent to the player to inform about the reason. We also notify about further actions for which will lead to successful withdrawal. Nevertheless, we hope for your understanding, and we believe that these small inconveniences did not overshadow the good sides of our casino, which you noted earlier. We wish you all the best and success. Warm regards, Mason Slots Casino team
Nice collection of games, super fast verification process! I was lucky to win a nice amount right after registering. Verification and withdrawal took less than an hour. Alsof the website works great on mobile!
Dear EWOUT, We appreciate such nice words. It is really important for us to hear that the players are satisfied after visiting our Casino. What’s even nicer to hear is that playing in our casino brought you luck to win. Indeed, verification is fast, and it does not take much time. Regarding withdrawals, we process them as quickly as possible so that you can enjoy your winnings. On behalf of all our team, we want to wish you a good luck all way forward. Let it be on your side all the time. Best regards, Mason Slots Casino team
Super fast withdrawal with trustly. Within one hour after cash out on my bank account. Never seen in an other casino before!.
Great selection of slot games like microgaming and netent.
Love to play here.
Dear STEEL, We appreciate your positive feedback. Quick withdrawals are our advantage which distinguishes them from other casinos. When the players are happy, we also rejoice with all our hearts. The choice of games is really huge, you will always have plenty to choose from. From the whole team we wish you a good and wonderful pastime. We will be glad to see you again and again. Best regards, Mason Slots Casino team
One of the better new casinos. The best user service a lot of game providers and great live bets keep this and a great start bonus. I recommend to friends this casino
The downside is no ecoPayz wallet are you going to enter this wallet? I would like to greet a large number of users by using this casino and waiting for a reply
Dear PETER192192, Our team would like to express our deep gratitude for your kind words about our online casino. We are happy to hear that you like our customer service, game providers and our cool bonus package. Regarding the issue with EcoPayz, we would like to inform you that unfortunately, we do not provide such payment option at the moment. However, we are constantly working on the developing of payment system selection. Thank you for your comment! Wishing you all the best and good luck! Best regards, Mason Slots Casino team
Site layout is perfect, no lags, amazing variety of games. 3D secure payments for deposits very good. Chat is always there. Found my best games and I like the site layout.
Nothing so far. My account was verified quick and I am waiting for my first cash out. I hope it's super fast as verification.
I can't see anywhere yet that the site needs improvement. Everything is good so far.
Dear BORAKAN10, We would like to express our deep gratitude for such a positive review of our casino! Our team is very thankful for your kind words about layout, verification process and variety of games. It is a pleasure to hear that you find your favorite games at our casino. Our support team is online round the clock and does utmost to provide our players with a great service. We hope that you will continue having the best experience with us. May the luck and fortune always be with you :) Best regards, Mason Slots Team
Good live chat, good help desk. Good games, and yes Nice winning. But the biggest compliment is for the help desk. it's all about trust. And they give off.
Dear REMMIE, We would like to thank you for this positive review of our casino! Our team is sincerely pleased to hear that you like our games and our customer service. We try to do all the best to provide with excellent service. We hope that you will continue having the best experience with us. Wish you good luck and great wins! Best regards, Mason Slots Team
I recntly join with Mason Slots Casino. Website is smooth with nice layout. I made couple of deposits there and played some popular slots. They got MGA licence which is the certificate of most trustworthy among online casinos. On my 1st deposit I won pretty amount. Support team is helpful and always available. I had uploaded my kyc documents and had been verified and got paid my winning within 10 minutes, Highly recommended casino.
Nothing found so far. I am thinking deeply what I can dislike of Mason Slots casino but honestly saying, I got nothing to dislike about them. Okey I will let you know in future if I got any.
Dear JAJABOR, We sincerely appreciate such a positive review about our casino! Our team is very happy to hear that our layout appeals to you. Thank you for your kindest words about our support team. We are working round the clock and are always ready to help you :) Moreover, it is a pleasure to hear that the luck was on your side and the verification and cashout procedure was quick. We are always trying to do all the best for our players. We will be glad to see you again! Wishing you good luck and great wins! Best regards, Mason Slots Casino team
Compare Mason Slots Casino to Other Casinos
Players appreciated the variety of games available, particularly enjoying the smooth navigation and user-friendly interface. Many found the withdrawal process to be quick and straightforward, enhancing their overall experience.