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Mansion Casino

GOOD 7.57
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Average Complaint Response Time: 2 days
Players from your country not accepted
Average Complaint Response Time: 2 days

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Mansion Casino Review

  • Massive amount of Playtech games
  • Affiliated with Les Ambassadeurs Club
  • 24/7 support through live chat, phone, or email
  • 128-bit SSL encryption and firewall-protected servers
  • Multiple country restrictions
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General info & Latest Promos
Website http://www.mansioncasino.com
Established 2004
Owner Mansion Europe Holdings Ltd.
Casino Promotion Mansion Casino: 100% up to £200

Mansion Casino is the first online casino based on Les Ambassadeurs Club, one of the finest gaming locations in England. Since they are powered by Playtech, Microgaming and other software providers, they are able to offer one of the largest selections of games in the business. Mansion Casino has a license in the jurisdiction of Gibraltar. Because of government regulation, they cannot offer games to US players.


If you're in the mood for slots, Mansion Casino will almost certainly give you what you're looking for. Whether you like the wild nature of Jungle Boogie slot, or even the traditional feel of Crazy 7 slot, there's undoubtedly a game that will pique your interest here.

If you prefer the tables, Mansion Casino has even more variety than the famous Les Ambassadeurs Club. Check out a number of different roulette, blackjack, and baccarat variants. In addition, there are a multitude of casino pokers, dice games, and specialty games worth trying out. All of the games are equipped with full animations and available to all types of gamblers.

Video poker lovers can get their fix with a number of variants. The games are available in both single-hand and multi-hand denominations. Furthermore, players can select from traditional variations like Jacks or Better and Joker Poker to more uncommon ones like 2 Ways Royal and Megajacks. See if you can figure out the nuances of every variation.


Les Ambassedeurs Club is world-renowned for the way it treats its patrons like royalty. Mansion Casino, although they don't have a Japanese garden or luxury suite for you, does a fine job at keeping players satisfied. Support representatives can be contacted 24/7 through their live chat service, as well as over the phone or through an email message. They even have a fax number and a postal mail address should the need ever arise.

Security and Fairness

The Internet can be a scary place, but Mansion Casino doesn't want their players to worry. They meet our security standards with their 128-bit SSL encryption. This technology makes it impossible for strangers to discover any personal data you provide to Mansion Casino. Furthermore, all data is kept on firewall-protected servers.

Game fairness is also something that a casino should establish. Since Mansion Casino uses Playtech software, the games are already thoroughly tested. 


Casino details
More Casino Details More details
  • Website

  • Software

    Playtech, SUNFOX Games, GECO Gaming Group, Felt Gaming, NetEnt, Ash Gaming
  • Deposit Methods

    EcoPayz, Maestro, Neteller, PayPal, Paysafe Card, Visa, Entropay, Skrill, WebMoney, Citadel Instant Banking, MasterCard, Bank Wire Transfer, Boleto, Lobanet, Easy EFT, Nordea, Trustly, Zimpler, Sofortuberweisung, iDebit, instaDebit, AstroPay Card, SafetyPay, Bitcoin, Boku
  • Withdrawal Methods

    Bank Wire Transfer, Maestro, Neteller, PayPal, Visa, Skrill, WebMoney, MasterCard, Easy EFT, EcoPayz, iDebit, instaDebit
  • Withdrawal Times

    EWallets: 2-7 days

    Card Payments: 6-8 days

    Bank Transfers: 5-7 days

    Cheques: 14-28 days

    Pending Time: 72 hours

  • Withdrawal Limit

    EUR 15,000 per month
  • Affiliate Program

    Mansion Affiliates
  • Restricted Countries

    • Afghanistan
    • Antigua and Barbuda
    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Austria
    • Belgium
    • Bolivia
    • Bulgaria
    • Burundi
    • Cambodia
    • Central African Republic
    • China
    • Colombia
    • Congo
    • Croatia
    • Cyprus
    • Czech Republic
    • Ecuador
    • Egypt
    • Eritrea
    • Estonia
    • Ethiopia
    • France
    • Gaza Strip
    • Germany [1]
      • Schleswig-Holstein
    • Guatemala
    • Haiti
    • Hong Kong
    • Hungary
    • Iran
    • Iraq
    • Ireland
    • Israel
    • Italy
    • Kyrgyzstan
    • Laos
    • Latvia
    • Liberia
    • Libya
    • Lithuania
    • Macau
    • Myanmar [Burma]
    • Netherlands
    • Netherlands Antilles
    • Nicaragua
    • North Korea
    • Pakistan
    • Palestinian Territories
    • Philippines
    • Poland
    • Portugal
    • Puerto Rico
    • Romania
    • Russia
    • Sierra Leone
    • Singapore
    • Slovakia
    • Slovenia
    • Somalia
    • South Sudan
    • Spain
    • Sudan
    • Sweden
    • Switzerland
    • Syria
    • Tajikistan
    • Turkey
    • Turkmenistan
    • Uganda
    • Ukraine
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Vanuatu
    • Venezuela
    • Vietnam
    • Yemen
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    Canadian dollars, Euros, Norwegian kroner, British pounds sterling, South African Rand, US dollars, New Zealand dollars
  • Languages

    English, German, French
  • Licences

    Gibraltar Regulatory Authority, UK Gambling Commission
  • Company

    Mansion Europe Holdings Ltd.
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

    Support (International) Telephone: +35020047382

    Support (UK Toll Free) Telephone: 0800 376 8375

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Mansion Casino Reviews by Players


Write a review
Satisfied1 1 review
Reviewed on May 17, 2021


Well.....after reading some reviews on here I was dubious about receiving my winnings. Won £26,000 on a slot game from a 700-pound deposit. After the usual verification stuff......they paid out. Very happy. Definitely my number 1 casino now

Thanks for sharing your experience, it’s great to hear your feedback!

We aim to provide our players with the best experience and to constantly improve, looking forward to seeing you again.

Best Regards,

The MansionCasino Team
Angryatmansion 1 review
Reviewed on October 7, 2020


The experience I have had with Mansion Casino is worse than disgraceful! From the moment I had a win and wanted to make a withdrawal, I have had nothing but the worst in customer service possible. And 7 days later of course they have not transferred my money! Being that the market is flooded with such amazing online casinos, who work hard to ensure the experience you receive as a player who pays there wages is as it should be, rewarding enjoyable and fun, I suggest you use any other casino except MansionCasino. You will receive only the opposite to fun and enjoyment, frustration anger and extreme disappointment! I have rarely ever left any reviews for any companies so for me to do this is an expression of extreme dissatisfaction!

I explore any new customers to Be Warned and Beware! If you lose bad luck but if you win don’t hold your breath for getting your winning or Mainer back!

We are sorry to hear you had a negative experience with us.

We would like to review your situation further, but are unable to locate your account.

Please contact us at support@mansion.com with your username and we’ll review the matter for you.

Best regards,

The MansionCasino Team
Fatboy886615 2 reviews
Reviewed on May 30, 2020


The casino was ok very easy to deposit my money .live casino has ok graphics . They seem to say all the right things regarding withdrawing winnings . They seem to be a company that was well presented .


This company is to be avoided !! They are crooks !! I played casino 7 weeks ago, won some money, and decided to withdraw 90% of the winnings. Looked at the t and c and expected to receive the money in about 4 working days. Had to go through the ID process and proof of bank which I did straight away. Then they asked for my bank statements and earnings? Which I found out later from the gambling commission they should not of asked for! I must have emailed and phoned them over 30 but could never speak to the person dealing with my case they always said it’s being processed I will be paid soon? After 6 weeks they still had not paid me! So I went to the gambling commission, they put me in touch with IBAS where I made a formal complaint. In the meantime, Mansion was sending me emails with special offers. Their policy is to keep the funds as long as they can so I will spend it again with them. They made me feel like a criminal! I just received my money last week. Very bad experience. They should not get away with it!!
Hello FATBOY886615,

We have been in touch to provide further information on the matter via the registered email address on your account.

Should you need any further assistance, please contact us at support@mansion.com and we’ll be happy to help.

Best regards,

The MansionCasino Team

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Mansion Casino bonuses

Mansion Casino Complaints

  • 7 of 13 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 4,717 USD avg amount

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