Manhattan Slots Casino

Item: Manhattan Slots Casino
Rating: 1
Author: Irena D.

The casino is terminated.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 34 reviews

6.7/10

34 reviews

Complaint Response 4 complaints

3 days avg. 4 complaints

What we like

Variety of RTG Games
Fantastic theme website
24/7 Live Chat
SSL encryption
tested regularly by Gaming Labs Certified

What we don’t like

Available only in English language

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Irena D.

Manhattan Slots Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.manhattanslots.com

Established

2004

Licences

Curacao Gaming Control Board, Kahnawake Gaming Commission

Affiliate Program

Affiliate Edge

Languages

English

Casino Type

Download, Instant Play, Mobile

Deposit Methods

Payz, MasterCard, Neteller, Visa, Skrill

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, ECO Card, Neteller, Skrill, Maestro, Courier Check, Visa, Wire Transfer

Withdrawal Fees

Withdrawal Limit

USD 5,000 per week

Currencies

US dollars, Euros

Pending Time

24 hours

Withdrawal Times

E-Wallets 24 hours
Bank Transfers 5 days
Card Payments 4 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

RTG

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

Manhattan Slots Casino is an online casino owned by The Club World Casino Group, and is licensed by the government of Curacao. Manhattan Slot is an extremely well-designed website, sticking to the Manhattan theme that alludes to shopping and wealth in an upper class area. The website frame is a chic Manhattan boutique-style hotel making stand out as one of the most original RTG Casinos in the industry.

Restricted Countries

Due to strict regulations, Manhattan Slots Casino doesn’t accept players from Costa Rica, Israel, France, Netherlands Antilles, and United Kingdom at the moment.

Games

Manhattan Slots Casino offers a wide range of Real Time Gaming games. These include Slots Games, Table Games, and Video Poker, so you can say that there is something for every type of a player.

Slots lovers have the largest choice with amazing games that are bound to provide for an enjoyable gaming experience, but lead to big wins as well; especially if you manage to hit the progressive jackpot like the one in Aztec’s Millions slot. Their most popular games include slots such as Aladdin’s Wishes slot, Funky Monkey slot, and Cleopatra’s Gold slot.

Table Games fans can enjoy variants of Blackjack, Baccarat, Roulette, Pai Gow, Red Dog, and other exciting games. Of course, video poker fans aren’t left out either, as this casino also offers games such as Deuces Wild, Jacks or Better, and 7Stud.

Mobile Casino

More and more of Manhattan Slots Casino’s games are available on smartphones and tablets allowing players to enjoy an exciting gaming experience regardless where they are.

Support

Manhattan Slots Casino considers it important to offer superior customer support to their players in order to put them at ease and answer their questions. Phone, email and live chat are all offered to players. Support is available 24/7, so players never have to wait for an answer to any question that they may have.

Security and Fairness

You can rest assured that Manhattan Slots Casino employs all possible measures to provide you with secure money transactions. They use secure connections SSL, certified by Secure Server Certification Authority Verisign, to protect the loss, misuse, and alteration of any information you give them.

They also understand just how important it is that players have confidence in the fairness of their casino games. Therefore, they use software supplied by Real Time Gaming (RTG), one of the leading providers of online casino systems is rigorously tested on an ongoing basis by Gaming Labs Certified for fairness and randomness.

Complaints

Read the complaints other players have left for Manhattan Slots Casino. Learn more about complaints.

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Undisclosed fees hitting bank on withdrawls AND deposits

Pure facts. Started the relationship with 150$ deposit.. withdrew 159.59$. Then made a deposit for 350$.. in this case simply withdrew 350$. Then deposited 450$.. withdrew 475.85. This is of course ridiculous to take more then I intend (34$ extra to GIVE THEM money.) They make the claim that their processors charge this and it's not disclosed on the site. As a matter of fact it says that deposits will be for unique amounts UNDER the deposit amount. Nevermind the fact that processor on 2nd deposit didn't charge and why not just use that processor if you care about your larger players.. Then it gets worse.. I win 1,101. They charge 25$ to process. Fine. Its disclosed. So I'm looking for 1,076$ to hit. Not going to happen, I receive 1,027.28. Another 54$.. my bank seperately charged me 15$ so non related. Again it's their processor. So to be clear.. 34$ undisclosed to give them 950$ and 54$ undisclosed to receive 1076$ ( something like 7 percent in the hole before you even walk in the door) ... They do credit the 34$ apologizing for me being overcharged.. they do nothing about the 54$ claiming that their intermediary (which they choose) isn't their fee and I'm out in the cold on it. (Now bare in mind they tell me they CANT send me a courier check so I really have no choice but to bank wire and get killed on fees) The story gets funnier.. I take the 34$ credit, rack it up to exactly 201$ and put in another withdraw request.. 25 to them to process.. should be 176 hitting.. guess what.. I get 131.57!!! (44 dollar fee in addition to 25$ disclosed fee) so yet another undisclosed fee, but instead of 5% like they fried me for on 1076$ now its 22%. (44 undisclosed on 176) I want winners to pay special attention to this model. It is essentially "We will pay you so that we aren't destroyed online in a way that effects our deposits, but instead we will completely cook you on disclosed and undisclosed fees that vary wildly (depending on the wind) from 5% to 22% on your withdrawls.. and we will remove more money from your bank (with the processors WE pick) when you're simply giving us money. If you catch it we will credit it back into your account where we can cook you again on the withdrawl side) Bottom line.. if you like being down 5%-22% on day 1 in ADDITION to their to their standard casino edge of who knows what then by all means play here.. I believe that the reason this isn't fully disclosed is because they clearly know that it will effect depositing levels.. Even just hitting my account more then my intended deposit is BAD... but 25+54 (7.6%) is insane on 1,101 withdrawl and 25+44 (34%) in insane on 201$... At best they pick bad processors, at worst they have an agreement with processors and share the overage. To satisfy my complaint I expect you to keep the 25 x 2 as its disclosed and wire to my checking account 98$ 7.6% undisclosed and 34% undisclosed. I am not interested in a credit going to my account where I have lack of faith that it won't be fee'd to death once again

Unresolved

$98

Refusal of Payment

Refuses to pay out wininngs....all of a sudden took them away (more than 6000). The account is both me and my husbands because it is THERE policy that you are to only have ONE account per household so we were following ALL of their rules and regulations.....just so happens I was the one doing the typing at the moment so I put the account in my name....well when my husband was on playing he deposited money from our debit card (that is attached to OUR bank account but the card is in his name) and so they are saying all of our wininngs are VOID because I used a fradualant credit card/debit card to fund the account..... Because the account is under my name and the card he deposited with under his name....

Resolved

Manhattan Slots - declined Jackpot winnings

I have more than 4 times sent my persoal identity and verification forms of to Manhattan Slots Casino. I had a sign up bonus made the playthrough then won the Jackpot! and have faxed and emailed everything multiple times ad keeps being declined (I have 3100.00 left in winnings of jackpot of $6200.00.) Their csr reps say I can only claim $150.00 of earnings and lose the rest. But it's still in my account and they wont let me receive a courier check or transfer pymnt to my debit card but they sure accepted my deposit from my card! I thought if you win the jackpott and have played through you are entitled to your winnings.-this has been going on a month now. Please help!

Resolved

$150

Driver License not clear enough??

I am having trouble with get my ID approved and getting communication in a timely manner. I submitted my docs. All was appoved except my Driver's License. I was told to make it 300 psi. I've done it. I've rescanned it. Changed formats, even faxed it over. Nothing seems to be good enough. My ID is CRYSTAL CLEAR. I have to continue to chase them down over the status. It seems like poor communication with the staff there. I deposited in good faith. And expect decent service in return. I have went thru the phone verification and all. I just want to get my docs approved once and for all.

Resolved

Manhattan Slots Casino Complaint Stats

Resolved 3 / 4

Avg. Amount $62

Avg. Complaint Duration 8 days

Avg. Response Time 3 days

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Player Rating

6.7/10 ● 34 reviews

Top reviews from our players

Efti

13 years ago

I registered at Manhattan Slots two months ago right after yet another unsuccessful freebie quest at a closely related casino, Lucky Red. Yet, while the no deposit signup bonus I took at each site was exactly the same – a free $50 valid only on slots or keno with a 40x playthrough and $250 maximum cashout amount – my experience here was considerably different and certainly lasted longer. As soon as I was done and dusted on the one site which, despite the name, had definitely proven unlucky for me given just how rapidly I had lost there, I moved on to the other.

Determined to pick up where I had left off, but hopefully to better immediate results and a more fruitful outcome this time around, I stuck with the same game and stakes I had been playing earlier the same evening i.e. the 20 line Achilles slot at $0.60-$0.80 per spin. My strategy soon paid off as I triggered free spins relatively early on and increased my balance to slightly over $100, if my memory serves me well. At this high point, I decided to move on to another game and switched to Caesar’s Empire, which I knew from prior experience to be slightly less volatile.

It proved to be a good choice as I played for at least an hour here and had some nice wins, even after upping my bet size to the $1 range. Nevertheless, I got the sense that I would have to try my luck on a different slot if I wanted to significantly increase my balance (which, throughout the entire time, had yet to climb above $120-$130 at most) and therefore returned to the Greek-themed slot I had started out with. While I managed to stick around for a while longer, I was unable to recapture the earlier magic and my balance gradually diminished into nothing. At least, unlike its sister site, I left Manhattan Slots with a sense of potential to win there.

ValDes

14 years ago

Manhattan Slots casino is another casino, powered by the RTG software and is a member of the famous Club World Casinos Group. Famous with two things– they will pay you (it may take them longer, but eventually they will pay you!:)) and they are the white bird in the pirate nest, called Curacao – the capital of Netherland Antilles, which shelters 99% of all the rogues and scams casinos in the last decade! This is more than enough to give you confidence that your money will be safe there and that is why I joined them a few years ago! And it seems that I was very well prepared with the information of what to expect there, because I wasn’t surprised (both negative or positive) at all! I love the RTG slots and I played them always with great pleasure. Sometimes they are even more generous than normal to me in return and my game play at Manhattan Slots casino was a pure example of it!:)

I used their 100% match for the initial deposit, because it was the only cashable bonus. I deposited 50$, received 50 as a bonus and began to play! After a few hours I have played maybe 10 different slots and my balance was above 500$, although I was playing in low bets! It took me two days to clear the wagering requirements of the welcome bonus and eventually I withdrew 350$ and left another 50 to play with. I used my credit card for the deposit, so my money were returned back to it, but that simple procedure last more than 10 business days and such amount of time is above the normal limits, even for this kind of payment to credit card, which is considered to be slower than those to the e-wallets! So, the speed of withdrawals is definitely something Manhattan Slots casino must improve in order to be among the top casinos. I forget to mention that the support is quite good and reliable, so this is another good point for them I suppose! And at the end I will suggest you to browse the entire website of that casino – it was a real joy for my eyes!

So, to summarize I will use some simple rating scores:
Support: 9/10
Software: 9/10
Security: 8/10
Finance: 6/10
Bonuses: 6/10
Terms&Conditions: 8/10

Overall: Good and safe online casino!

Well that is it from me now:). Thanks to Askgamblers for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!

casinoian87

14 years ago

Manhattan Slots Casino
I was going to wait on writing a review on Manhattan slots casino, due to the fact it’s similar to the review I just wrote, but I noticed the current review calls it “Mansion” Casino, and I can’t stand by and let not only the name of a great casino, but the name of one of the five boroughs, a special borough that I used to commute through every morning, it holds the World Trade Center, and Wall Street, in about a quarter to a half mile radius the most important, and symbolic locations in my country.

To see the name botched up by someone who doesn’t understand what it’s like to walk in a loud city, and on one day every year, in one section it is so quiet you can hear a pin drop, and around the corner you have a building that holds the New York Stock exchange, which effects the entire world, and surrounded by brokers that are some of the most power full people in the world. It’s fitting they had the “occupy wall street” movement (A bunch of lazy and/or people with no purpose and plenty of time on their hands, marching on wall street as if that would get their lazy asses a job).The motto of this movement was we are the 99% and all the rich people are the 1%. How fitting of motto for a casino whose software has 99% poorly rated casinos, while this Manhattan Slots is in the 1%, by that I mean the small fraternity of RTG casinos that will actually pay the players when they decide to cash out.

The software on this casino alone when you enter the lobby stands out more than the 99% of other RTG casinos out there, and it is in my Tier 4 rating of RTG casinos.You can get started on this casino with a generous No Deposit Offer of $30 through AskGamblers through this link: http://www.askgamblers.com/no-deposit-bonus/manhattan-slots-no-deposit-bonus-b150 .This casino depicts 5th avenue in Manhattan, where the expensive stores are, and that goes with the theme of this casino very well.
Overall Rating 9.4/10
Manhattan, get it right : )

AlexMou12

14 years ago

Mansion casino is a part of Club world group, and Club world group is well known and probably best RTG casinos group. I registered there few months ago and received no deposit from AskGamblers. Just entered their coupon in cashier and received money. Just should say that wager for no deposit is only 20 x that very nice and sweet. Max. cashout is also 5 x, not bad too.

So I played many RTG slots, but on Manhattan I decided to play Alladin wishes, it's a good slot to hit something. I very like this slot for feature, if you hit 3 lamps in raw in left to right, or right to left, you can choose 3,4 or even 5 lamps from 5 (it means that if you hit 5 lamps, you can choose 5 lamps). In lamps hidden some cash prizes(x 2, x 5, x 10 , x 25 and even x 100 per your total bet, and 25 free spins). Free spins can be retriggered, and that gives you great opportunity to win some money and free games :))

So I spin about hour there, and left with 80$ on balance (I played 0.2 per bet). After it I wentto T-REX slots, because this slot can give you a lot of money on free spins if you are a lucky man. Unfortunately I wasn't lucky that day, and lost all my money on balance in 20 or 30 mins(0.50 per bet).

So all together Manhattan Slots is part of Club world group casino. You can easily play on this casino, receive no deposit, make deposits, and make cashout. All looks fine, promotions also good with low wagering requirements. Live chat is always available for you to help in any questions. If you still do not play this casino, you can easily try this and take no deposit coupon from AskGamblers. Just download from this page link and enter in cashier coupon ASK30FREE. That's all, hope you will be lucky)
One more for you, that's still alexmou12 ;)