Pure facts. Started the relationship with 150$ deposit.. withdrew 159.59$. Then made a deposit for 350$.. in this case simply withdrew 350$. Then deposited 450$.. withdrew 475.85. This is of course ridiculous to take more then I intend (34$ extra to GIVE THEM money.) They make the claim that their processors charge this and it's not disclosed on the site. As a matter of fact it says that deposits will be for unique amounts UNDER the deposit amount. Nevermind the fact that processor on 2nd deposit didn't charge and why not just use that processor if you care about your larger players..
Then it gets worse.. I win 1,101. They charge 25$ to process. Fine. Its disclosed. So I'm looking for 1,076$ to hit. Not going to happen, I receive 1,027.28. Another 54$.. my bank seperately charged me 15$ so non related. Again it's their processor. So to be clear.. 34$ undisclosed to give them 950$ and 54$ undisclosed to receive 1076$ ( something like 7 percent in the hole before you even walk in the door) ... They do credit the 34$ apologizing for me being overcharged.. they do nothing about the 54$ claiming that their intermediary (which they choose) isn't their fee and I'm out in the cold on it.
(Now bare in mind they tell me they CANT send me a courier check so I really have no choice but to bank wire and get killed on fees)
The story gets funnier..
I take the 34$ credit, rack it up to exactly 201$ and put in another withdraw request.. 25 to them to process.. should be 176 hitting.. guess what.. I get 131.57!!! (44 dollar fee in addition to 25$ disclosed fee) so yet another undisclosed fee, but instead of 5% like they fried me for on 1076$ now its 22%. (44 undisclosed on 176)
I want winners to pay special attention to this model. It is essentially "We will pay you so that we aren't destroyed online in a way that effects our deposits, but instead we will completely cook you on disclosed and undisclosed fees that vary wildly (depending on the wind) from 5% to 22% on your withdrawls.. and we will remove more money from your bank (with the processors WE pick) when you're simply giving us money. If you catch it we will credit it back into your account where we can cook you again on the withdrawl side)
Bottom line.. if you like being down 5%-22% on day 1 in ADDITION to their to their standard casino edge of who knows what then by all means play here.. I believe that the reason this isn't fully disclosed is because they clearly know that it will effect depositing levels..
Even just hitting my account more then my intended deposit is BAD... but 25+54 (7.6%) is insane on 1,101 withdrawl and 25+44 (34%) in insane on 201$... At best they pick bad processors, at worst they have an agreement with processors and share the overage.
To satisfy my complaint I expect you to keep the 25 x 2 as its disclosed and wire to my checking account 98$ 7.6% undisclosed and 34% undisclosed. I am not interested in a credit going to my account where I have lack of faith that it won't be fee'd to death once again