I am having trouble with get my ID approved and getting communication in a timely manner. I submitted my docs. All was appoved except my Driver's License. I was told to make it 300 psi. I've done it. I've rescanned it. Changed formats, even faxed it over. Nothing seems to be good enough. My ID is CRYSTAL CLEAR. I have to continue to chase them down over the status. It seems like poor communication with the staff there. I deposited in good faith. And expect decent service in return. I have went thru the phone verification and all. I just want to get my docs approved once and for all.