- Live Chat 24/7
- Mobile Casino
- Multi Software Providers
- Exclusive Games
- Numerous country restrictions
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Magical Vegas Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
- E-Wallets 0-24 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Magical Vegas Casino is an online casino powered by a multitude of software providers which include Microgaming, NetEnt, IGT, Play 'n Go, and Odobo among others. The casino provides a selection of games ranging from slots, roulette, scratchcard and table games which are all instantly accessible through a compatible flash browser. Players can also enjoy a selection of the casinos games via their mobile device, as the casino offers a fully optimized mobile casino. Magical Vegas is licensed and regulated to offer gambling services in Great Britain by the UK Gambling Commission, as well as the Gibraltar Regulatory Authority, to offer gambling facilities in jurisdictions outside Great Britain.
Restricted Countries and Territories
Players from the following countries are restricted from playing at Magical Vegas Casino: Belgium, Croatia, Denmark, France, Italy, Malaysia, Norway, Poland, Spain, United States.
For a full list of restricted countries please refer to the casinos terms and conditions.
Virtual Games
You will find a selection of classic and popular video slots and table games at Magical Vegas Casino. There are hundreds of games to choose from with new games being added all the time. Relax in the Magical Vegas Lounge where you can discover all things Vegas and gaing related. Some of the casinos most popular video slots include Mayan Riches slot, Pixies of the Forest slot, Black Widow slot and Cash Spin slot. You can also enjoy exclusive games to Magical Vegas such as the wildly engaging Greased Lightening.
There is a varied choice of table games to play all in an easy to use interface. Players can enjoy a selection of different roulette and card games like Blackjack European, Deuces Wild, Casino Hold 'Em and 3 Wheel Roulette.
If you are a fan of poker games sit down and relax with games like Joker Poker and Jackpot Poker.
The casino is also home to a massive selection of scratchcard card games like Monkey Thimble, Mystical Money, Voodoo Dolls and Super Stylist.
Live Dealer
Live dealers section is also available at Magical Vegas Casino, therefore players can access live casino games.
Mobile Gaming
Magical Vegas Casino offer a selection of their games to players who enjoy games on the go with their mobile casino which have been optimized to run on smartphone and tablet devices that run on the iOS software. Some of the casinos mobile games include Jazz Cat Slot, Cleopatra, Divinci Diamonds and Cash Wizard.
Support
The casinos support are available to contact 24 hours a day, 7 days a week. It is advisable to check the casinos FAQ first however other forms of support include live chat, e-mail and telephone.
Security and Fairness
The casino uses the best methods available today for the encryption of the username and password information, and any other sensitive information transferred to and from the client. All games are monitored using a random number generator to ensure fair results of all their games at all times.
Complaints
Read the complaints other players have left for Magical Vegas Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear member, Thank you for taking the time to provide us with your honest feedback. We are happy to hear that your first impression on the website has been up to your expectations. Please rest assured that our promotional team is currently working on new promotions with the aim of making more and more customers happy. Customer feedback is an important aspect of their reviewing process and we would really appreciate if you can send us any further suggestions as to how we might enhance your gaming experience by emailing us at [email protected] . Additionally, should you require any further assistance, please do not hesitate to contact us anytime through our live chat portal and our friendly customer service team will be more than happy to help you. Wishing you the best of luck on the promo competition you are currently participating and do also keep an eye on your emails for more exceptional offers coming your way. Until we hear back from you we wish you spend more wonderful times here at www.magicalvegas.com
I would surely recommend Magical Vegas to my friends and colleagues. I’ve noticed that each month, the site comes up with new games and different themes. Being a casino player for 8 years, this is something great I would say. My husband has also just signed up an account. He likes it and spends a lot of time playing as well. Very good site!
Not trying to be bad but I think Magical Vegas needs to review its withdrawal process. It took me 4-5 days to receive my money. I am sure the site can improve on that.
Dear member, Thank you for taking the time to provide us with your honest feedback. We are honoured to have an experienced casino player like you as one of our valued customers and much happy to see that your experience on the website has been wonderful. In relation to the withdrawals, kindly note that we process any payments within 72hrs (after the pending hours on working days) as from the time you request for the payment. However, it is your bank which takes between 2 -5 banking days to clear the transaction into your bank account. On the other hand, should you wish for a faster withdrawal facility, we will highly recommend you to use your PayPal on your play account given the funds take only up to 24hrs to clear into the respective PayPal account. Customer feedback is an important aspect of their reviewing process. We would really appreciate if you could send us any further suggestions as to how we might enhance your gaming experience by emailing us at [email protected] or even email us so we could reward you further in relation to the friends you are referring to the website. Additionally, should you require any further assistance, please do not hesitate to contact us anytime through our live chat portal and our friendly customer service team will be more than happy to help you. Until we hear back from you we wish you spend a more wonderful times here at www.magicalvegas.com .
Good selection of games, no connection issues. Good bonus system and live chat.
Overall this seems a decent casino to play at but unfortunately we have the same issue here like we do at most lesser known casino's.
PENDING PERIOD - this is a tactic used by these casino's in the hope that the player will reverse the withdrawal. I signed up to 3 new casino's recently and all 3, including this one had a lengthy pending period up to 72 hours. There is no other use for pending period's over 12 hours other than the casino clinging onto hope that the player reverses. It is a very dirty tactic and it needs to stop. All the top casino's have pretty much got rid of pending period's.
This is the only downfall with this casino. I will update this review when my withdrawal finally gets approved and paid to me.
Dear valued member, Thank you for taking the time to provide us with your honest feedback. We certainly understand your concern regarding the 72 hours pending period but would also like to highlight and reassure you that the pending hours decrease as you climb up the VIP ladder. In addition to that, we do also offer the option like “take a break” which allows you to stay away from your account for a minimum of 24hours up to 6 weeks, allowing enough time for your payment to be processed. For any further feedback, please feel free to direct your emails to [email protected] and we will respond to your email the soonest possible. On the other hand, should you wish to have more accurate updates regarding your withdrawal request or any other queries, please do not hesitate to contact our friendly live help team anytime through our contact portals. Wishing you spend a wonderful day.
Brilliant site, I've had a few good wins easily withdrawn. Great variety of games, this is my favorite of all the sites I've played on over the years this is definately the best, plus no ridiculous wagering requirements and fair bonus policy, highly recommended x
Dear Member, We highly appreciate your time taken in providing us with this feedback. We at the best of our ability strive hard to provide a pleasant and smooth gaming experience to our players, and reading your words, motivate us more. We take good note of your remarks and seize the opportunity to reassure you that we shall work tirelessly to make this an effortless experience to all our players. Again, we thank you very much for your feedback and wish you a rocking Happy New Year. Best Regards, Magical Vegas Team
Got an email with Offers valid for selected funded players only from 10th to 23rd October 2017. Free bonus carries a 25x WR and can be used on all slots excluding progressives. Maximum withdrawable winnings from free bonus is £25.Won £120 and it then dropped to £20 after wagering requirements.Then got up to £130 which it then said £10 in bonus rest in bonus wins.contacted support and was told once I met the requirements I would get £5? What is wrong with this site. I got over £250 and even after meeting requirements would only get £5 if I was lucky to play through it again!
Dear Customer, We thank you for providing your feedback regarding our bonus scheme. Indeed, like all online gaming platform, we as well have specific schemes for our various bonuses. To provide you with more insight on these, we advise you to contact our Support Team, available 24/7, in view of clearing out any confusion you might have had on our free bonus schemes and our wager requirements rules. Thanking you, we look forward to hearing from you soon.
Nothing.
Awful, stingy site that gives you 10 no deposit free spins, has you wager the winnings 25 x then only lets you keep £5 after wagering. You really think you will encourage people to deposit into your site by being so stingy?
Dear Member, Hope this finds you well. Here at Magical Vegas, with our members’ precious feedback, we strive to provide the latest and best online gaming experience. As a new member, you are eligible to receive 20 free spins to try out the games on the site. However, all the Free offers are attached to Terms and Conditions which are advertised on the Promo Page. For more information, you can always refer to the below link; https://www.magicalvegas.com/promotions/20-free-spins/ Furthermore, should you have any question pertaining the above, please do not hesitate to contact our Friendly Customer Service Team who are available 24/7. We hope to hear from you soon.
Same as user Suzy1122 - they give free spins which you can win from, then you have to wager those winnings 25x times but you can then only keep £5 as 'real money' and the excess is voided.
Ok fair enough, but it turns out if you play with those £5 and win, it doesn't matter as you can only withdraw £5 anyway, and if you make a bigger withdrawal they void the rest, even if you had to deposit to withdraw, leaving you out of pocket!!
In my case I won £80 from the £5 I was allowed to keep from free spins + wagering requirements, put in £20 to be allowed to withdraw to my new payment method, tried to withdraw £80 and only got £5 back and the rest voided! £15 out of pocket for no work on their part!
Dear Member, First and foremost, we are sorry to hear about your discontent on our free spins offers. Free spins win is indeed attached with terms and conditions such as the wagering requirements or a maximum convertible amount. Depending on the code that you claimed or the free spins that you opted in, the maximum winnings will vary. Any bonus terms or free spins terms are specified on the promotion’s advert. Unless otherwise specified, the maximum withdrawable amount from any converted wins from Free Spins is £5. Moreover, we would suggest you to contact our Support Desk to have more information about your withdrawal. We are available 24/7.
Variety of games, ease of access. Very little else to say.
Very little offered for VIP Gold, Emerald or Ruby members, does not verify the different corresponding VIP levels. Very disappointed at how much this site rewards its higher lever VIP members.
Dear Member, We are sorry to hear about your discontent on our VIP scheme. However, the higher you go up the VIP ladder, you will receive more benefits. Weekly competitions and offers are available on our web site and we will gladly invite you to check our Promotions section on your next visit. We will seize this opportunity to request you to contact our friendly Support Desk which is available 24/7 for us to provide you with more specific information.
Good reviews of slots, easy layout on website to find different slots and account details
Deposited my first deposit of £10 after receiving a text with an offer that I would get 200 free spins from this. Terms and conditions are misleading and need to be updated as unclear. I was aware there was a £5 maximum winnings from the free spins but wasn't aware that this was the maximum you could win and withdraw after wagering of 25X. The terms and conditions state £5 maximum win from free spins but then go and say the maximum winnings is £200 straight after this bit which is misleading! After spending an hour wagering £1.40 from spins (luckily won a bonus) seeing over £100 In my account to go back to being £5 is ludicrous and time wasting! I have not know a casino to give you free spins and have it capped at £5 winnings.
All the casinos free spin offers I've had which include William Hill, sky vegas, paddypower, coral, Betvictor etc have wagering on free spins but do not have a cap! Especially of £5. Ridiculous promotions. I will be closing my account once my deposit withdrawal has cleared.
Dear Suzy, We are sorry to hear about your discontent pertaining to the offer you received. This, we believe, is a mere confusion as all our offers have their specific terms and conditions. For further clarification, our Support Team shall need to review your play account; As such, we kindly request you contact us via our portals in view of having this matter sorted. You shall be able to reach us via the below: https://www.magicalvegas.com/support/ We look forward to assisting you further.
Nothing really, site is a good lay out but other than that it's not that good.
Take take take kind of site, poor offers/bonuses. Hardly no play for your deposits. Wanted to close my account and practically had to beg them. Too many copy and paste replays from the live chat. AVOID AT ALL COSTS.
Hello Heidi, Thank you for your feedback. Heidi, first and foremost we are really sorry to hear about your disappointment regarding the site. The basis of our success as a Company rests on the development of a Satisfied and Loyal client base, we endeavour to provide an up to the standard level of Customer Service and Gaming Experience. As a Public Listed Company we are bound to provide a Fair Gaming environment as we are licensed and Regulated by the UK Gambling Commission which implies that all of our games are intensively tested and audited to ensure fairness for all our members on the site. Should we not have offered a fair gaming environment, we would not have been able to continue as a Business.We would have loved that all of our Customers enjoy a positive gaming experience, however the outcome of the games are purely based on luck which is something beyond our control.Nevertheless, here at Magical Vegas we strive and constantly improve to provide our members with the latest gaming experience and popular games that can be found online. In regards to your account closure request, such closure shall occur within 72 hours after receipt by us of your request should there be no activities in your account in those 72 hours. Players are required to re- confirm their intention to close their accounts if they access their accounts to play within the 72 hours to prevent any unwanted interruption in their game sessions as stated in our Terms and Conditions. Here on Magical Vegas, one of our utmost priority is to provide the best Customer Service which can be found online.Therefore, we do not encourage copy and paste replies, on the contrary we try our best to personalise our Services. Please do not hesitate to contact our Friendly Support Team should you require any assistance.
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Been a member at magical vegas for some time now and still enjoying the site! I’ve had some bad experience on other sites, but I must say this site is the best so far. The games are fair and the promotions are wicked! Wouldn’t mind a share of the 5k prize! I'm playing almost every day to collect as much points as I can. That would be such a nice prize for a hol. Fingers crossed xx.
Would love to get some freebies every now and then!