Magic Red Casino
- Extensive range of online slots
- Live casino included
- Available to players both on desktop and mobile
- Live chat support available
- Secured with SSL encryption
- Proven fair by independent audits
- Customer support not available 24/7
- Customer Support
- Responsible Gambling
Bank Transfers: 0-48 hours
Cheques: Not offered
Card Payments: 0-48 hours
Pending Time: 24-72 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Magic Red Casino is an online casino owned by Aspire Global International Ltd Casinos, featuring hundreds of online slots and casino games. Players can enjoy these games both on desktop and mobile devices. The website is available in English, Deutsch, Swedish, Finnish and Norwegian. Magic Red Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.
The casino features a wide diversity of innovative video slots from the leading software providers, such as NetEnt and Microgaming, alongside other suppliers. The selection includes 3D games with numerous bonus features and themes that are created to make spinning a totally fun gaming experience. Some of the most popular titles include the Avalon slot, Thunderstruck 2 Slot, Starburst slot and Gonzo’s Quest slot.
Furthermore, there are also plenty of table game options to choose from. These include Roulette Royal, Roulette Lounge, Roulette Pro, Blackjack, Joker Poker, Jacks or Better, Deuces Wild, and more.
All members of Magic Red Casino can feel the thrill of playing against live dealers, in real time. The most popular casino games include Live Roulette, Live Blackjack and Live Baccarat.
All online slots and casino games at Magic Red Casino are designed to work the same across all devices. Thanks to Magic Red mobile casino players can play their favourite games on their computers, smartphones, or tablets and get the same gaming experience across all of their devices.
Magic Red Casino is committed to “CARE” customer service, which means “Customers Are Really Everything”. In fact, they have implemented a professional customer support team ready to assist players, 7 days a week, from 8am to 1am (CET). In case players need any assistance, they can contact the friendly support team, via Live Chat, telephone or email.
Security and Fairness
Magic Red Casino use the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the internet to their secure server, which is protected by the latest firewall. Players’ personal information is kept confidential and secure and is not shared with any other organization for commercial purposes.
The casino is committed to provide fair play at all times, as fair play is the base of the mutual prosperity between Magic Red Casino and its members. At Magic Red, they are always excited and glad when one of their members wins a Big Prize, as they have the opportunity to help their members accomplish the dreams. They think of every winner at Magic Red Casino as their ambassador.
Recommended by experts
In general, this is a site with a good reputation. There is a very large selection of games for every taste. It was easy for me to win some. The site design is nice and easy to understand.
Withdrawing funds is a little complicated and long, although there are many payment methods. It took me about 6 business days. I wrote to the support service, but in essence they could not help me. They replied that they could not influence it.
The game Selection is good, all the familiar old faithful, but you can find these at the less shady casino, don't play them here.
I literally cannot think of anything else on the positive side to say about this one. Support is awful cannot answer any questions and totally not interested in providing any help
This is the WORST. After 2 years I finally had a worthy withdrawal, of 3000, they declined and refuse to show me how I violated their bonus rules ( Said I bet too high while on wager requirements ). I am asking to see proof as I do not believe I did this. No answer.
I leveled up to the platinum status, did not receive any Perks, no 50 dollar credit, no spins and although they say in the platinum description that you get a personal account manager, I was told three times this does not exist and to contact support as usual.
They also say faster cash out, HA! I have been waiting 3 days for a piddly 300 cash out, no one will answer me if there ARE any high-level perks to being a client here that are actually real. STAY AWAY. I will be closing all my accounts associated with this company. ( Wild slots, Greenplay, etc )
Do not waste your money here, they won't pay and will not communicate with you either, I plan on opening a complaint here about this issue.
In all my years of playing online casinos, over 10 years, I have never know a casino payout quicker than Magic Red.
Yes, the verification takes a while, but after that I have had withdrawals processed at 4am in the morning and they will be in my account later that day. I have also had withdrawals into my account on Saturday's and Sunday's and also Bank Holidays!
This maybe my banks doing, but as it stands, I have never had another casino pay me as quick as Magic Red.
Online chat is really slow, and when you do eventually get through to them, it takes that long to answer your question that your session times out and you have to log in again and repeat the whole process.
Megaways games always crash when playing them.
They charge a deposit fee!
You can't search for games or game provider under a certain tab.
50X wagering on most bonuses.
Good range of games, easy to use site, reward bonuses
I was asked for verification 2 days after requesting a withdrawal, 4 working days after sending the documents I have just been told they have received them and will now start to process the withdrawal which will take another 3-5 working days! When I complained they told me it's because lots of people had won and I'd just have to wait! Obviously they don't expect people to win. I will be closing my account as soon as the withdrawal is processed. It was only £700, I dread to think how long they would string a large win out for
Wide selection of games to choose from a big selection of providers
Bonus not applied (50% match) after being called up by one of their accounts managers. Went to chat, unhelpful no bonus.
Won’t use again. Company had lost £400+ per month on potential deposits
It's a casino, it's got games and other games and the chat support was quite polite telling me I was screwed.
Basically you need to spend €2500 befor you can even think of getting money back, was told it as if it was obvious had to search through a tedious terms and conditions to see it on signup, yeah my bad not reading through first but majority don't, this is for those because I expected to not be able to win of off any bonus cash or free spins from bonus but then I actually got a little win for myself and was delighted, it was a fifth of what I'd need to gamble away to cash it out.
None, would not recommend this casino to anybody. The worst casino I've ever played
Account verification has been running for 1 week now. I made withdrawal 11.04. Documents I sent on April 13th, it takes 48 hours to request documents at all, today's 17th 04 account has not been verified yet. Payments can be expected 48 hours after verification. The chat service told me that they are a big casino and have a lot of documents to verify and do not know when it will be over. The best answer is: the fastest we can. Disgraceful.
There is quite a large choice of games available to play
Poor customer service. They disconnected my chat session before I was finished. Chat was disconnected from their end. Also haven't replied to any of my emails. They don't want to know!
Great Games Available at Magic Red. Playing here over a year now and made few deposits. The offer 100 free spins for 10eur deposit every other day.
Nice support. Good Quality Site.
They have many games, but they don't pay your winnings even if you verify your account.
Magic Red has a Very bad policy about withdrawal. You can only withdraw aprox 3000 euro a month. It means if you win big, you can't get your money. They will keep it. So as me I won 10000 euro and have to wait 4 months to withdraw all. I totally recommend any other casino without this ransom policy. Say you win a jackpot.. You will have to wait a year to get this or 2-3 years whatever. Don't play this casino. Choose one that pays your winnings.
Best regards Jostein R from Norway.
Magic Red Casino Complaints
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