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Magic Red Casino

5.7
CasinoRank
5.5
Player rating 22 reviews
Complaint response 4 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Extensive range of online slots
  • Live casino included
  • Available to players both on desktop and mobile
  • Live chat support available
  • Secured with SSL encryption
  • Proven fair by independent audits
What we don’t like
  • Customer support not available 24/7
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Spanish, German, Portuguese

Established

2014

Licences

Malta Gaming Authority, UK Gambling Commission, Alcohol and Gaming Commission of Ontario

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino, Sports

Deposit Methods

MasterCard, Neteller, Paysafecard, Visa, Skrill, Bank Wire Transfer, Trustly, MuchBetter, Payz, Rapid Transfer, Interac, AstroPay Card, Euteller, Skrill 1-Tap, PayPal, Maestro, Sofort, Giropay, EPS

Currencies

Canadian dollars, Euros, US dollars, British pounds sterling, Danish krone, Norwegian kroner, Swedish kronor, Brazilian reals, Australian dollars

Withdrawal Methods

Neteller, Skrill, Visa, MasterCard, Bank Wire Transfer, Trustly, MuchBetter, Payz, Rapid Transfer, AstroPay Card, Skrill 1-Tap, PayPal, Maestro, Sofort, GiroPay, Interac, Euteller, EPS, Paysafe Card

Withdrawal Times

EWallets: 0-48 hours
Bank Transfers: 1-7 days
Cheques: Not offered
Card Payments: 1-7 days
Pending Time: 0-48 hours

Withdrawal Limit

EUR 50,000 per month

Software

Amaya (Chartwell), Amatic Industries, Lightning Box, NetEnt, NeoGames, NextGen Gaming, Games Global, 1x2Games, Ainsworth Gaming Technology, Atomic Slot Lab, Authentic Gaming, Bally Wulff, Betixon, Betsoft, Blueprint Gaming, Booming Games, Darwin Gaming, Evolution Gaming, Eyecon, Ezugi, G Games, Slingo, GAMING1, Gamomat, Hacksaw Gaming, High5Games, Indigo Magic, Inspired, iSoftBet, Leap, Oryx Gaming, PariPlay, Play'n GO, Playson, Pragmatic Play, Realistic Games, Red Tiger Gaming, Red Rake Gaming, Skillzzgaming, Skywind Group, Spinomenal, Spribe, Stakelogic, SYNOT Games, Tom Horn Gaming, Wazdan, Yggdrasil Gaming

RTP

Publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Magic Red Casino is an online casino owned by Aspire Global International Ltd Casinos, featuring hundreds of online slots and casino games. Players can enjoy these games both on desktop and mobile devices. The website is available in English, Deutsch, Swedish, Finnish and Norwegian. Magic Red Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.

Virtual Games

The casino features a wide diversity of innovative video slots from the leading software providers, such as NetEnt and Microgaming, alongside other suppliers. The selection includes 3D games with numerous bonus features and themes that are created to make spinning a totally fun gaming experience. Some of the most popular titles include the Avalon slot, Thunderstruck 2 SlotStarburst slot and Gonzo’s Quest slot.

Furthermore, there are also plenty of table game options to choose from. These include Roulette Royal, Roulette Lounge, Roulette Pro, Blackjack, Joker Poker, Jacks or Better, Deuces Wild, and more.

Live Casino

All members of Magic Red Casino can feel the thrill of playing against live dealers, in real time. The most popular casino games include Live Roulette, Live Blackjack and Live Baccarat.

Mobile Gaming

All online slots and casino games at Magic Red Casino are designed to work the same across all devices. Thanks to Magic Red mobile casino players can play their favourite games on their computers, smartphones, or tablets and get the same gaming experience across all of their devices.

Support

Magic Red Casino is committed to “CARE” customer service, which means “Customers Are Really Everything”. In fact, they have implemented a professional customer support team ready to assist players, 7 days a week, from 8am to 1am (CET). In case players need any assistance, they can contact the friendly support team, via Live Chat, telephone or email.

Security and Fairness

Magic Red Casino use the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the internet to their secure server, which is protected by the latest firewall. Players’ personal information is kept confidential and secure and is not shared with any other organization for commercial purposes.

The casino is committed to provide fair play at all times, as fair play is the base of the mutual prosperity between Magic Red Casino and its members. At Magic Red, they are always excited and glad when one of their members wins a Big Prize, as they have the opportunity to help their members accomplish the dreams. They think of every winner at Magic Red Casino as their ambassador.

Player Reviews

5.5
22 reviews
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Date
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Player rating
timothyplatt679
8 months ago
9

The casino impressed me with its honesty and speed. Payouts come quickly, and technical support is always ready to help. I’ve already brought several friends and recommend it to everyone.

No issues yet. And no glitches. Want them to make more chances to win. And I also want option to see how play others users on this casino. Hope they will always be like now.

davidjenner88
2 years ago
6

In general, this is a site with a good reputation. There is a very large selection of games for every taste. It was easy for me to win some. The site design is nice and easy to understand.

Withdrawing funds is a little complicated and long, although there are many payment methods. It took me about 6 business days. I wrote to the support service, but in essence they could not help me. They replied that they could not influence it.

loriwaugh
4 years ago
1

The game Selection is good, all the familiar old faithful, but you can find these at the less shady casino, don't play them here.

I literally cannot think of anything else on the positive side to say about this one. Support is awful cannot answer any questions and totally not interested in providing any help

This is the WORST. After 2 years I finally had a worthy withdrawal, of 3000, they declined and refuse to show me how I violated their bonus rules ( Said I bet too high while on wager requirements ). I am asking to see proof as I do not believe I did this. No answer.

I leveled up to the platinum status, did not receive any Perks, no 50 dollar credit, no spins and although they say in the platinum description that you get a personal account manager, I was told three times this does not exist and to contact support as usual.

They also say faster cash out, HA! I have been waiting 3 days for a piddly 300 cash out, no one will answer me if there ARE any high-level perks to being a client here that are actually real. STAY AWAY. I will be closing all my accounts associated with this company. ( Wild slots, Greenplay, etc )

Do not waste your money here, they won't pay and will not communicate with you either, I plan on opening a complaint here about this issue.

deltrotter
4 years ago
7

In all my years of playing online casinos, over 10 years, I have never know a casino payout quicker than Magic Red.
Yes, the verification takes a while, but after that I have had withdrawals processed at 4am in the morning and they will be in my account later that day. I have also had withdrawals into my account on Saturday's and Sunday's and also Bank Holidays!
This maybe my banks doing, but as it stands, I have never had another casino pay me as quick as Magic Red.

Online chat is really slow, and when you do eventually get through to them, it takes that long to answer your question that your session times out and you have to log in again and repeat the whole process.
Megaways games always crash when playing them.
They charge a deposit fee!
You can't search for games or game provider under a certain tab.
50X wagering on most bonuses.

Robscaff88
6 years ago
1

Good range of games, easy to use site, reward bonuses

I was asked for verification 2 days after requesting a withdrawal, 4 working days after sending the documents I have just been told they have received them and will now start to process the withdrawal which will take another 3-5 working days! When I complained they told me it's because lots of people had won and I'd just have to wait! Obviously they don't expect people to win. I will be closing my account as soon as the withdrawal is processed. It was only £700, I dread to think how long they would string a large win out for

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kateprids
6 years ago
2

Wide selection of games to choose from a big selection of providers

Bonus not applied (50% match) after being called up by one of their accounts managers. Went to chat, unhelpful no bonus.

Won’t use again. Company had lost £400+ per month on potential deposits

Message
UnluckyBDayGuy
6 years ago
1

It's a casino, it's got games and other games and the chat support was quite polite telling me I was screwed.

Basically you need to spend €2500 befor you can even think of getting money back, was told it as if it was obvious had to search through a tedious terms and conditions to see it on signup, yeah my bad not reading through first but majority don't, this is for those because I expected to not be able to win of off any bonus cash or free spins from bonus but then I actually got a little win for myself and was delighted, it was a fifth of what I'd need to gamble away to cash it out.

Message
Sinjo0102
7 years ago
1

None, would not recommend this casino to anybody. The worst casino I've ever played

Account verification has been running for 1 week now. I made withdrawal 11.04. Documents I sent on April 13th, it takes 48 hours to request documents at all, today's 17th 04 account has not been verified yet. Payments can be expected 48 hours after verification. The chat service told me that they are a big casino and have a lot of documents to verify and do not know when it will be over. The best answer is: the fastest we can. Disgraceful.

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disgruntledd
7 years ago
1

There is quite a large choice of games available to play

Poor customer service. They disconnected my chat session before I was finished. Chat was disconnected from their end. Also haven't replied to any of my emails. They don't want to know!

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adrianbfei
7 years ago
10

Great Games Available at Magic Red. Playing here over a year now and made few deposits. The offer 100 free spins for 10eur deposit every other day.

Nice support. Good Quality Site.

Message
Rouge39
7 years ago
1

They have many games, but they don't pay your winnings even if you verify your account.

Magic Red has a Very bad policy about withdrawal. You can only withdraw aprox 3000 euro a month. It means if you win big, you can't get your money. They will keep it. So as me I won 10000 euro and have to wait 4 months to withdraw all. I totally recommend any other casino without this ransom policy. Say you win a jackpot.. You will have to wait a year to get this or 2-3 years whatever. Don't play this casino. Choose one that pays your winnings.
Best regards Jostein R from Norway.

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remco455
7 years ago
1

None, would not recommend this casino to anybody. Even did not replay on my email.

Total scam. No free spins as promised and no payout option if you have a free bonus on top of your deposit instead of free spins.

Message
RonaldYoung
7 years ago
9

Pretty good one, lots of new games there and ofcurse this is the right choice for Playtech games fans!

Last year i sent a withdrawal ask and it took around 3-4 day just to get approval, little bit slow in my opinion but its all good.

Message
kris3006
7 years ago
1

I cant check casino.

Thank you for visiting our site!
We apologize for the inconvenience caused. Unfortunately, for operational reasons, we do not accept registrants from your country.
Please contact our Customer Service Department at [email protected] should you have further questions.
Players from Danmark.

Message
noite2
8 years ago
9

They have 10€ minimum deposit for first deposit bonus, and many other bonuses as all other Neogame- platform casino's. They always have 2 day ( 48h) pending, and after that winnings are always paid. I can recommend their own game's, especially Rainbow charms, it's a great game and possibility for big hit's. I always play their own game's when playing in neogame - casino's. Lot's of offer's almost every day. Basically "100 freespins in fruity friends, or 100 freespins in elements, gonzo etc for only min., deposit of 10€". So that's great. Had many big winnings on casino's Aspire global own's. Trusted.

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Ahmo6
10 years ago
8

Magic Red Casino is one of the newest casinos that I have recently stumbled upon. It was established in 2014 and it is powered by three software's which are NetEnt , Playtech and Ash Gaming. Since really good software's are involved in this casino I was definitely curious and definitely intrigued about it, so I thought why not give it a try. I loaded up their site, which looks really good and modern. Then I saw that they have a downloadable version of the casino, instant play as well as mobile play.

After seeing that I wanted to check out their bonuses where i saw the welcome bonus of 200% up to 350€. So I wanted to contact their support but I first had to make an account to be able to do that, so after making an account which was pretty quickly done I contacted their support which took 5 minutes to answer, but once it did answer they were really nice and polite. So after making a deposit via Neteller without taking any bonuses i started playing Iron Man 3 which is a 5 reel 25 payline slot. The beginning was really rough since I had no good wins and most of the spins came out empty. But I did continue playing the slot for while until the point where I decided to switch slots since it was only taking my balance without giving anything in return. With the rest of my balance I actually decided to play Black jack, but unfortunately even there I wasn't really lucky and my balance ended up on zero.

Overall this is a very good casino, with an awesome support, every possible way of playing, good game selections and it is also a safe and secure casino. So definitely a recommend from me, hopefully you will try it out. 8/10

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Daria
10 years ago
6

I like this casino. There are many games and a lot of language versions!

The minimum deposit is too big...

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bogdangy
10 years ago
8

This is my personal review about Magic Red Casino!
When I saw this casino on AskGamblers I knew that I have to play here because of the very good welcome bonus that they are offering 320% up to 320 euro and also 10 free spins!

I created my account but I was concerned because if the minimum deposit that they have, 25 euro, too much for my short pockets! But I thought that it deserves and that I have a good chance to complete the low wagering requirements of only 22x and to win something! I made the 25 euro deposit via Skrill, I received 80 euro bonus and the 10 free spins! So far so good but I took a look at the terms of the bonus and I saw that only a couple of games are allowed to play with this bonus, Playtech games even if they have NetEnt slots too!

I opened the Fantastic Four slot because I like this slot and the features and also because I saw that my favorite Playtech slot, Gladiator wasn’t on the list of allowed games! About the payment methods I have to say that I was impressed because they have a lot of options available even if most of them are unknown for me! I played 2 hours the Fantastic Four slot and I checked if I completed the wagering requirements but wasn’t competed so I kept playing and 1.5 hours later my account balance was showing 52 euro!

I decided to request a withdrawal because I knew that I will lose the money if I will play further, even if the profit wasn’t so big! The games are very good and the payout rate too and I will give a 9 for this! Another 9 for the payment methods, should be 10 but the minimum deposit of 25 euro disappointed me a little bit!

The welcome bonus is just perfect, the amount is very good and the wagering requirements are very decent so I will give a 10!

The minimum deposit amount is 25 euro, big in my opinion!

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jsole42
10 years ago
10

Caught a bit of a heater here for a while. That probably skews my positive review a bit but I think I would have wrote this way regardless. Had very helpful customer support when I gave them some heck about their playthrough requirements (even though I was just testing them). They handled it cordially.

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Ricki
10 years ago
10

A new Playtech brand always make me happy, huge directory of games especially new Netent that are my favorite.

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andre.stotsky
10 years ago
10

Good casino with large selection of games, and sports betting.

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blondie
10 years ago
9

Magic Red casino is a very new casino, established only in 2014. I saw it a few days ago, when I was looking through the list of casinos, that are provided by Playtech. This casino has 3 software games, from which 2 are my absolute favorites-Playtech, Netent and Ash Gaming as well, so of course when I see a Playtech casino I haven't tried before, I am super interested in it.

They have a flash version so this time I didn't download their software. I really liked the look of the casino page, it seemed very professional and qualitative. I made a 30€ deposit and mostly spent my time at table games. I played casino holdem with 1€ start bet, and within a successful hour of playing, my balance had increased to 82€.

After that I played black jack for some minutes, but from 10 hands I won only 2, so I didn't want to lose all my balance and switched to Spiderman slot. I played it with 0.25€ bets for about 20 minutes and many times got 2 wild symbols, which gave me 0.80€. But at the very last minute, when I got about 12 empty spins and was ready to give up, I got 3 spiderman features, which led me to bonus game. I got-Spiderman Rivaling bonus with 10 free spins. I have to say, that I've got higher winnings before at spiderman bonus games, however, 5€ from the free spins is not that bad too. Then again about 10 or more empty spins appeared, and I decided to quit.

Then I played Starburst for some time. I placed 0.20€ bets and after 50 autospins and only once I got the wild features, which gave me a respin and a win of 24 coins. Overall a 2€ win out of 50 spins is just very unfortunate. After that I decided to try their withdrawals. It took about 5 days to get my winnings to my bank account.

I really liked this casino because of their great game selection. Live games, sports bets, a huge variety of slots and table games which fans of Netent and Playtech will like. Recommend!

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Welcome Bonus

Magic Red Casino: 100% up to £/€35 + 50 Bonus Spins

18+. New Players Only. Spins are given as follows: 50 Spins upon a first deposit of minimum £10. Spins may only be used in specific games. Wagering Requirement: 35x. Spins expire after 24 hours. Full Terms apply. Show all bonuses

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