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Magic Red Casino - Withdrawal got declined, inadequate assistance from support

UNRESOLVED
Complaint Info
Disputed casino Magic Red Casino
Reason Declined payment
Amount $ 1305
Posted on July 16, 2019

I tried to cashout and they only let you cashout the way you deposited. So cashed out to my Instadebit but was declined. Still waiting on a response. Talked to instadebit support and they said that i can withdraw up to $9995 every 24 hours. Support from magic red said it was to much for my merchant and needed to deposit again in order to withdraw. Support was really awful not answering anything then speaking a different language when I clearly said I only speak English. So got frustrated and lost $300 of my cashout due to tilt. originally was suppose to be $1705 . Uploaded screen shots of what it says when I try and cashout, and also screen shots for the awful support. Would like to see if Askgambler's can help me sort out this mess.

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