Blacklisted
Lucy Casino is a brand operated under the Quid Affiliates program, a program that has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.
- 24 hour withdrawal timeframes
- Live chat available through account
- Mobile friendly design
- Top tier software providers
- 72 hour pending period
- Fees for withdrawals under £30
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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
LucyCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
LucyCasino is an online casino offering slot players and casino players a wide range of games to choose from. Member can also enjoy a big selection of gaming providers which includes some of the leading names in the industry like NetEnt, Microgaming and many more. The site is available in English and can be reached instantly through a web browser. Alternatively, members can also use their mobile casino. LucyCasino is licensed and regulated by the Alderney Gambling Control Commission and the UK Gambling Commission.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here. The casino cannot accept players from jurisdictions which include but is not limited to Albania, Belgium, Bulgaria, Croatia, Denmark, France, Gibraltar, Hungary, Italy, Malaysia, Romania, Russia, Serbia, Spain and the United States of America. The full list of restricted/allowed countries can be found under ‘More Casino Details’.
Mobile Gaming
Players who enjoy gaming on the go can take LucyCasino with them through their smartphone, mobile and tablet devices. Players can remain fully engaged on virtually any device, using their same log in details. Games can be played through a mobile browser so no app is required and are compatible for Android and iOS versions.
Security and Fairness
When it comes to security the casino is 100% safe as it utilizes a high level of SSL encryption which has been verified by Comodo Limited for players reassurance. This ensures all personal, sensitive and financial transactions are kept secure and are always encrypted before they are transmitted over the internet.
They also use an industry-standard random number generator. This ensures all their games are fair and random.
- E-Wallets 0-24 hours
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
LucyCasino has a wide range of video slots where members can play titles from the likes of Microgaming, NetEnt, Eyecon and Big Time Gaming. Whilst games can’t be filtered by provider they can be sorted from A-Z to make it easier to browse. Among other filters available there’s a search engine which players can use to pin-point their favourite games in a matter of seconds. Titles include the Starburst Slot, Bonanza Slot, Fluffy Favourites Slot, Raging Rhino Slot and Asgard Slot.
Then there’s the more traditional table games. Players can also choose from number casino games which includes variants of both blackjack and roulette. These are best found using the search engine as there’s no separate category.
Also found in the lobby are some bingo games.
Live Casino
Unfortunately, there are currently no live dealer games available here.
Support
Players who need help and assistance can use the casinos live chat facility however they will need to be registered and logged in to use the service. Players can also contact the casino by email for additional support or for unregistered members who need help. The casinos hours of customer support are 9:30 to 18:00 Monday to Friday which excludes bank holidays and public holidays.
Complaints
Read the complaints other players have left for LucyCasino. Learn more about complaints.
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