- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear LLOYD95, Thank you very much for your feedback. It means the world to us knowing that our customers are satisfied with the service we provide. Our development team is working day and night to make LevelUp a better place for our customers and strive to enrich the list of games and providers so that our players can have a great experience in our casino. We are looking forward to seeing you again! Wishing you good luck Best regards, LevelUp Casino Team
+ Most of the games worked.
+ I could deposit money.
+ I could withdraw money.
+ The site interface is simple and no extra clutter.
+ Free spins gifted in event was generous
- All the withdrawals methods could not be used (credit card). You could use it but later was notified that this method is not available currently. Some of the other methods had larger withdrawals minimums. -1 total score.
- Welcome bonus was not automatically applied. The code that you need to input is sent to your email. You may miss the welcome bonus because of this. -1 total score
- Few of the games I came across did not work (Spin was slow or crashing). Games fault but those games should be disabled/removed. -1/2 total score.
- I had issues with the free spins gifted. -1 total score.
- I had issue getting a solution that was to my satisfaction when contacting support. -1 total score.
- I had to contact support multiple times. -2 total score,
- Casino reporting an AskGamblers review and removing it. -1/2 total score.
Dear LOSTEDGE, First and foremost, we would like to thank you for sharing your experience in our casino. We value each and every player’s feedback about our casino as it helps us to improve our service and so become better. We would like to apologize for the inconvenience caused and explain the situation from our perspective. Unfortunately, there is a limitation of withdrawal methods for players from Finland and in fact, the credit card withdrawal is unavailable due to the low acceptance rate of this transaction from the bank side. However, we have alternative methods that can be used, for example, e-wallets or Bank Transfer. Every bonus may have different conditions that should be followed for successful activation. Usually, if the bonus conditions are met, it is issued to the player. Moreover, we would like to assure you that all bonus information with promo codes is on our website or our promo emails contains it. In addition, thank you very much for bringing to our attention your experience while playing games in our casino. We are always actively testing them to ensure any technical issues are resolved and avoided in the future. If you have any issues with our bonuses or games, we kindly ask you to contact our support team, and we will do our best in order to resolve it. We hope that your experience with gambling websites will only be pleasant. Wholeheartedly wishing you that luck will always be with you! Warmest regards, LevelUp Casino Team
After reading great reviews about LevelUp casino here at Askgamblers, I decided to make deposit accepting the welcome offer.
After I met wagering requirement I cash out 6K with no problem, verification/ withdrawal are super fast.
Fast respond and friendly support, great selection of games from many providers, great bonuses simply amazing!
There is nothing to dislike for this amazing casino. I just added LevelUp among my top 5 casino list! I definitely recommend this casino to anyone! I am pretty sure you will have amazing experience!
Dear BOSS78, We would like to thank you for such a positive review, and our team is incredibly glad to see you enjoying our casino. Thank you for pointing out our fast withdrawals, friendly support, and variety of games! It is also such a pleasure for us to hear that our bonuses appeal to you. We value our players and strive to satisfy all desires. Our team send you their love and wish you the best of luck ;) We are looking forward to seeing you again! Sincerely, LevelUp Casino Team
I love this site!!!
Fast withdrawal and verification.
Customer service reps respond and deal with any issues promptly and efficiently.
Awesome!!!!!!
The only slight issue I have is that I was charged a lot more fees when withdrawing by bank transfer even though the site states that the fee is 15e!
Dear AULLY2212! It is quite difficult for us to put into words how happy we are to see your feedback here. We always try to do our best for our players and each kind word from you motivates us to keep growing. We're also pleased that our Customer Support Team and other services make such a positive impression on you. Please note that the fees are not only charged by the Bank Transfer but also from your bank. Regretfully, we have no way of influencing this. Hope for your understanding. May fortune always be on your side! Warmest regards, LevelUp Casino Team
Plenty of games to play a great layout excellent bonuses and easy deposit I'm yet to withdraw although as the payout is quite low I must say that these support is quite fast and gets back to customers quite quickly.
If you add a deposit limit make sure that you take into account the daily weekly and monthly and change all of them because otherwise you will have to go back and wait 24 hours to change each princeton's if you put $30 daily you have to go in and put above $30 in the monthly and weekly sections.
Dear SKEPTIK1990, First and foremost we would like to thank you for sharing your experience in our casino. Every comment that we receive is highly appreciated as it helps us have a better understanding of the problems players face, so that we may take action and prevent those problematic issues from reoccurring. What's more, we sincerely regret to hear that you faced difficulties at our casino and would like to explain how our Personal Limits work in order to make it more clear. The players may set a spending limit that limits the amount of funds that can be wagered during play for a specified timeframe (i.e., day, week, or month). By setting spending limits, they get to choose the maximum amount they put at risk during a particular time period. When the players have reached their maximum spending limit, they will no longer be able to wager until the timeframe they specified has elapsed. The one crucial point is that the limit should be set in the player’s active currency and if they want to play using different currencies, the amount should be set separately for each one. If it’s not, the system will automatically set the limit to 0 for other currencies. Furthermore, the limit can be increased only after email confirmation and only after the previous limit of the same type expires, in order to avoid rash decisions. The process takes 24 hours to complete. If you have any additional questions, do not hesitate to contact us via live chat or email - [email protected]. The support team is here 24/7 to give you qualified assistance. Warmest regards, LevelUp Casino Team
LevelUp is my favorit casino. The customer service is very helpful and patient. The cashout is very fast. The selection of providers and games is very good. There are plenty of promotions and free spins and good play conditions. By the way, I have been playing here regularly for a year and this is the only casino where my balance is in surplus.
I have had no bad experiences. There are only the positive experiences described above. I would love to write if there were any but none. :) Good luck to everyone!
Dear KRISZ982, Thank you for sharing your opinion of our casino! We are glad that you like the selection of our games and bonuses, quick verification process and our website overall. The support team is here 24/7 to give you qualified assistance. In addition, we constantly strive to provide the most satisfying and exciting experience to you. Stay tuned for something new! Wishing you a wonderful game and great wins! Warmest regards, LevelUp Casino Team
Absolutely the best casino to play at.
Bonus terms acceptable, chat is quick and helpful. Withdrawals are SUPER fast.
I really love this casino.
Great selection of games.
Very little to dislike.
They run PNG at 94 which seems to be the industry standard now but I would like casinos to stop running games at lower RTP - it really is predatory against the casual players.
Hello HELAFAST! We are pleased to hear that our efforts are not in vain and that you are fully satisfied with the experience of playing in our casino. We value our players and always try to provide every player with an excellent service. Our games are divided into certain categories for a quick search according to the preferences of each player and separately by game providers. You may take a look into any of them choosing a DEMO mode to try before playing for real funds. Thus, you may compare them by RTP which is displayed in game info tab or on the game provider's website. May luck be by your side for all the time you spend with us! Hope to see you again. Kind Regards, LevelUp Casino Team
I like LevelUp a lot! Looots of game providers, you will never get bored. Even though I didn't play with bonuses, those offers look very attractive. Also very cool dark design, really like it!
Even managed to profit from my first deposit there and no issues with verification and withdrawal through Skrill.
I'm not sure if it is only me, but when I surf through the website, I experience a bit of a lag. The games work great, but the homepage itself works delayed. It doesn't trigger me so still would recommend LevelUp Casino!
Hello CHRISWAR90! We are grateful for your kind words regarding our casino! Our team is definitely always focused on staying on top and ensuring that our gameplay and bonus offers are not just fun, but also incredibly appealing. We are so proud to hear that our efforts were not in vain, and the players can still be satisfied with our quality service. Nevertheless, if you ever meet any bugs or errors, have any issues or questions, please do not hesitate to contact our Customer Support Service. We would be so happy to help you in any case and 24/7 via live-chat or email [email protected]. It's really important for us to be helpful and friendly. Stay tuned! Hope you'll get the best experience with us! Kindest Regards, LevelUp Casino Team
Level Up casino is one of the latest casinos I joined, just about a week ago. I had seen their name around before, but I had finally come across a no deposit bonus offer from them, so I thought it was the perfect time to give them a go. I also noticed that they're a part of the Dama N.V. group, which I've only had good experiences thus far. So without any hesitation, I signed up, which only took a minute. Then I entered the specific bonus code I had and received 30 free spins. The free spins were on a game I wasn't familiar with, called Book of Cats. I played the spins and while most of them were dead spins, I ended up with around 4 eur win.
The win wasn't big and I ended up using the money on the same slot. But I noticed that they have a good game selection, including Netent, Microgaming, Nolimit City and others, so I decided to make a deposit. I deposited 40 eur and decided to not claim any bonus at this time. However, their bonus offers are decent ones, with 100% match offer, free spins on top and good wagering requirements. In this case, I just wasn't in a mood for a lengthy session with wagering attached.
At first I started to play Gonzo's Gold, as it had just come out. I was playing with minimum bets for about 30 minutes. I was getting some small wins here and there and when I finally got the bonus round, it paid a whopping 30x bet. So afterwards I decided to move on to Evil Goblins, another new slot I hadn't yet tired. I kept playing it for the rest of my session, had only 1 bonus round and it didn't even reach a 50x bet mark. Eventually my balance reached 0 without any major wins in my session altogether.
Overall, while I didn't get any big wins, I had a nice time at Level Up casino. They have a very nice game selection and their promotions seem good. Also, I didn't have any problems with registration, deposit or games so I think i'll be coming back. So far, I have nothing bad to say about them.
Hello BLONDIE! Happy to see you here with your nice review! We would like to let you know that your words make us get better and keep forward to be the best choice for our players. Our team is really grateful for the fact you've enjoyed with the games and bonuses we provide. We assure you that it's going to be even in the future. Our games are divided into certain categories for a quick search according to the preferences of each player and separately by game providers. Especially we want to mention the lobby section where you can find the best games selected by our active users. You may take a look into any of them choosing a DEMO mode to try before playing for real funds. We hope that playing in our casino will continue bringing you only positive emotions and great winnings. If you ever need any assistance, feel free to ask us for help via live-chat or email [email protected]. We are always here for you! Best Regards, LevelUp Casino Team
Good support.
Verification of account very fast.
Variety of games, a lot of providers.
Instant withdrawal on Skrill.
I spent a quality time on the casino, without any doubt one of the best I played.
I made my account using the link from Askgamblers without reading the T&C on the casino site. And I expected a 130%, 1st deposit bonus but I ended up with 0 cause my country is banned for bonuses. So I played with cash. Was a little bit disappointed but I understood that I have to pay attention on T&C… I will continue to play on this casino when I want a good experience with cash and without any bonus.
Dear AMOBERE123, We are very happy to know that you have enjoyed playing our games and hope you continue receiving unforgettable impressions and emotions from the playing process in our casino. Moreover, thanks for noting a quick verification process and our website overall, it is glad to hear that you have liked it a lot. As to the bonus restrictions, we want to tell you that players from some countries are restricted from bonuses. So, we kindly ask you to make sure that your country is not included in this list. It can be checked on our site, section "Bonus Terms and Conditions". Our team sincerely appreciates your kind words about the high level of our service as we are working hard to make it even better for our players. Wish you a gratifying time in our casino! Warmest regards, LevelUp Casino Team
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Very good casino to play, very fair bonuses and winnings. Love the games there a lot of fun and exciting to play. Couldn’t be more happy with it! Just hoping to get my first withdraw soon hopefully.
Don’t really have much negative thoughts about this casino. Pretty happy with the casino overall. Some more big wins would be so good. Haven’t withdrawn from this casino yet so hoping to walk away with a win soon.