- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear FIEKIE247, Thank you for sharing your opinion of our casino! Our team values each and every player, and we are constantly working in order to provide all the customers with the best experience in our casino. To start with, we are delighted to hear that our game selection, welcome bonus, navigation, and site’s design appeal to you. Our players' feedback is vital as it helps us to continue the best service possible. Our Team would like to bring to your attention the fact that we check all withdrawal requests as soon as possible. However, it should be noted that we need some time to check the player’s cashouts for security purposes. Safety is always a priority for us. Thank you for your kind words about our live support. Our team looks into the details of every case to assure that any issue is solved shortly and flawlessly. We are always ready to help! We wish you an amazing time on our casino and incredibly big winnings! Kind regards, LevelUp Casino Team
Both account verification and first withdrawal were handled very quickly. Thank you. What I'm looking for in a casino is a wealth of game providers, new games, and quick response. There are all of them. Perfect!
Dear SFAIA2580, We sincerely appreciate such a positive review of our casino! Thank you for your kind words about our site and the selection of games. Our team would also like to express our gratitude for the wonderful feedback on the withdrawal process. We do our best to provide our players with an excellent service. We hope that playing in our casino will continue bringing you only positive emotions and great winnings. Hope to see you again! Best Regards LevelUp Casino Team
Very good customer service, lots of games. There are a lot of free spins as well. I really love this. New bonuses are constantly appearing. Thank you!
Dear GERMOGEN12, Our team would like to express deep gratitude for your kind words about our support team. We do our best to provide our players with excellent service. Also, the fact that you have really enjoyed our games and bonuses makes us happy. Our team wishes you a superb pastime in the casino and lots of luck. Kindest regards, LevelUp Casino Team
Awesome games, love it. Everything about the casino set up and the professional and friendly help from staff in the chat rooms.
Keep it up and thank you!
I do appreciate the free spins and continuous notifications and and bonus deals.
Dear SASALP, We sincerely appreciate such a positive review! The players of our Casino are extremely valued, and we always try to provide every gamer with an excellent service. Our team is flattered by the fact that you enjoy staying with us. By the way, we endeavor to come up with something new and exciting for our players. Stay tuned! Warmest regards, LevelUp Casino Team
User friendly and customer service seems to be rather helpful. Great range of game's and easy deposit and withdrawals. Enjoy trying out some games that I haven't seen on other site's
Nothing that I've found so far, have been very easy to use and set up account etc.
Lower minimum withdrawal amounts would be great, would like to see minimum amount changed to the same value as minimum deposit
Dear LANA21, Thank you for sharing your opinion of our casino! We are glad that you like the selection of our games and bonuses, quick verification process and our website overall. The support team is here 24/7 to give you qualified assistance. In addition, we constantly strive to provide the most satisfying and exciting experience to you. Stay tuned for something new! Wishing you a wonderful game and great wins! Warmest regards, LevelUp Casino team
Decided to try these guys out as I saw them in the AG Awards. Pretty standard offering, good software that I play so was hoping a new venue might bring me some luck. Some attractive welcome bonuses got me interested so I decided to give them a try even though I generally play Bitstarz.
My gripe with these guys is customer support. On my second deposit, I had didn't realise the min for BCH is about double $25AUD so I wasn't entitled to the bonus which was 50% + 50 spins.
I should have checked the fine print but when I did my second deposit I hit up support immediately after my deposit to see if they could manually add the bonus or at least help out with something. They were very slow to respond and when they did just sent canned responses saying read the T&Cs, there's nothing we can do which I find hard to believe.
I followed up with the email to whoever is running the show over there and basically got the same response (read T&Cs blah blah blah)
It really annoys me when a casino doesn't comprehend the bonus is designed to get you playing more and then do future deposits. Instead, it just pissed me off and made me want to share the bad support on here.
Dear MIKEPERRY, Thank you for your honest feedback. Our team is glad to hear that our bonuses got you interested. We appreciate every player's opinion as it helps us become better. Regarding the issue with the second deposit bonus, we would like to tell you that our players are always encouraged to read our terms and conditions. Moreover, when registering every player accepts our rules meaning that he or she is aware of our bonus conditions as well. As a matter of fact, rules are to be followed and must not be violated. All in all, our support team is available 24/7 to assist you. Sometimes, some cases need more time to proceed, but we are ready to give you a hand in the best way possible anytime. Feel free to contact us if you have any questions! We hope that playing in our casino will bring you only positive emotions and great fun. Wishing you lots of luck. Kindest regards, LevelUp Casino Team
Awesome game, love it. Everything about the casino set up and the professional and friendly help from staff in the chat rooms. Keep it up and thank you! I do appreciate the free spins and continuous notifications and and bonus deals.
Dear VANBOYS, Thank you so much for your kind words about us! Our team is extremely happy that you are satisfied with our casino, our games, and our customer service. We value each and every player’s feedback about our casino as it helps us to become better. Thank you for being our customer. Looking forward to seeing you again! Best regards, LevelUp Casino Team
The customer service is friendly, but if you have bigger problems, please point out to write an email to the support and you should bring some time with you. Free spins without a deposit are unfortunately also inadequate.
Dear CASSISTHEBEST, Thank you for taking the time and writing a review on Askgamblers! It really means a lot to us to hear your opinion. Our support team is available 24/7 to assist you. Sometimes some cases need more time to proceed. We appreciate your understanding! We hope that playing in our casino will continue bringing you only positive emotions and great winnings. Kind Regards LevelUp Casino Team
The casino is very understandable. You have a huge selection of the most famous providers who offer almost their entire range of games. In and out payments go very quickly and there are also several possibilities how to do your money transfer. That means the optimal casino for beginners.
The customer service is friendly, but if you have bigger problems, please point out to write an email to the support and you should bring some time with you.
Free spins without a deposit are unfortunately also inadequate.
Dear AIDA19, Thank you for taking the time and writing a review on Askgamblers! It really means a lot to us to hear your opinion. Our support team is available 24/7 to assist you. Sometimes some cases need more time to proceed. We appreciate your understanding! We hope that playing in our casino will continue bringing you only positive emotions and great winnings. Kind Regards, LevelUp Casino Team
Awesome game, love it. Everything about the casino set up and the professional and friendly help from staff in the chat rooms. Keep it up and thank you! I do appreciate the free spins and continuous notifications and and bonus deals.
Not many bonuses weekly free Nothing really. A little bit more free spins would be nice. I like to get used to a game before putting my heart and money into it, because a unknown game makes me lose more often.
Dear SHONTAY2421, Thank you so much for this 10-star review. It's a pleasure for us to hear that you are completely satisfied with your experience in our casino. We are doing our best to provide you with good service and a diversity of game providers. We do our best to provide our players with amazing bonuses. Keep in mind, our active players always receive loyalty bonuses from our support team or personal VIP manager. Wishing you good luck! Kind Regards LevelUp casino Team
LevelUp Casino News
Read all news about LevelUp Casino, check for updates and stay tuned for exclusive bonuses.
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We know not all casino names are literal but… in the case of LevelUp Casino you really can level up! In fact, their brand-new loyalty program comes with several cool quirks that you’ll be pleased to learn all about and start taking advantage of. How does “additional opportunities to win Free Spins” sound? That and more awaits in LevelUp’s new loyalty program.Ready to dive into the intricacies of the program with us? Let’s go!How Does the LevelUp Casino Loyalty Program Work?As soon as you’ve made your first deposit you’re part of LevelUp’s loyalty program. How does it work? Why, you play with real money and earn redeemable comp points. Then, as you continue to play casino games at LevelUp Casino, you’ll be earning more comp points, casino bonuses, and other prizes and rewards.After registering at LevelUp Casino, you can go through the “Welcome, newbies” missions at your own pace!For the first 60 days after registering at LevelUp Casino, you’ll be able to go through 15 different “Welcome, newbies” missions all at your own pace. In order to complete the missions, there are various actions to do, such as verifying your email, making deposits, and playing certain casino games, just to name a few. As you further move through these missions, you’ll be able to learn additional comp points and even no deposit Free Spins! Just remember: only real money bets count in the missions.Additionally, always make sure to read LevelUp Casino’s Terms and Conditions and know exactly what you need to do in order to redeem these prizes.Sign Up at LevelUp Casino and Good Luck!Ready to give LevelUp Casino’s brand-new loyalty program a go? Head over there, register for an account, start earning your comp points and… good luck!
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I remember signing up at Level up casino a while ago. What they offered me was 25 no deposit spins for my efforts. I cannot remember which slot it was on, but I know I did not make a withdrawal either.
Belonging to the Dama N.V group of casinos you know they can be trusted, and withdrawals should be fast AFAIK, however, I saw they have a pending period of 72 hours, what? I hope this is not true, besides myself this alone will scare a lot of players away.
Yeah Yeah, we saw a lot of positive reviews on this casino and maybe they are genuine, however, remember with the AskGamblers Awards, most casinos offered players something to write an honest/positive review plus a vote. So, keep that in mind and Level up was one that offered 50 wager-free spins.
Anyways, the landing home page they have this completely dark/black interface with orange and blue buttons, and this is awesome as the graphics and colors of the games just stand out making it so much better to see. You will also immediately see your filters at the top with new games, bonus buys, BTC, trending, and many more, so you can find something according to those recommendations if you are not sure what to choose.
They offer a great welcome package over the first four deposits, giving you plenty of free money to play on 3000 slots and live casino games. There are games from many popular providers like Play'N Go, Nolimit City, Red Tiger, Elk, and I almost wanted to say Netent, however, we all know Netent is going out the back lol.
They have tournaments where you can win rewards for simply playing with them as well as a quest feature to unlock levels for extra rewards for the regular players.
Live chat was very responsive when I dealt with them and that was bonus points IMHO. I would make my deposit very soon here and give them a proper test.